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Issue With MacBook Wireless

I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
hey guys i have had an issue with my macbook recently where i am connected to the router but my internet does not work, it works in other locations except fro my home. it works wirelessly and my iphone and other wireless devices are all fine its just the macbook, any ideas as i am lost on this one.

thanks for your time i really need to fix this
InfernoUk
 
iLog.Genius

iLog.Genius

macrumors 601
Feb 24, 2009
4,903
451
Toronto, Ontario
Create a new location in the Network preference pane and or power cycle the modem and router. I'm assuming it's something to do with your setup and configuration since you're able to gain access in other locations.
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
those steps did not work sorry

also software update never works cable or wireless if thats related or helps
 
iLog.Genius

iLog.Genius

macrumors 601
Feb 24, 2009
4,903
451
Toronto, Ontario
Hmm...usually we can isolate a problem but in your case, we still don't know whether it's your MacBook or home network. MacBook will work on other networks but not home but at the same time other devices can gain access to your home network?

What is the IP your MacBook is stating?
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
where abouts would i find the ip? also the other networks use Proxies i enable through firefox etc, these however are disabled when at home but possibly the clash somwhere? update dosent work on that network either
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
note im on ethernet, ip is:

192.168.11.14

i think wireless is auto sign or something im not sure without details of where to find it
 
iLog.Genius

iLog.Genius

macrumors 601
Feb 24, 2009
4,903
451
Toronto, Ontario
Do me a favor and run Network Diagnosis from the Network preference pane (System Preferences>Network>Assist Me>Diagnosis). Note your results and post them.
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
when running them for the airport connection it resulted in 'cannot fix this problem'

as i said it connects to the router just fine but no further
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
yes but everything else works with the router, 5 other pcs/laptops and phones so it cant be the router??
 
iLog.Genius

iLog.Genius

macrumors 601
Feb 24, 2009
4,903
451
Toronto, Ontario
Do the following:

1. Turn AirPort off
2. Navigate to "Macintosh HD\Library\Preferences\SystemConfiguration
3. Click and drag the files: "com.apple.airport.preferences.plist" and "preferences.plist" to the trash. Make sure that you have removed both files completely.
4. Restart computer and try to connect using AirPort (make sure ethernet is not connected)
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
that didnt fix the wireless issue but it did fix the software update strangely
 
I

InfernoUk

macrumors 6502
Original poster
Jan 21, 2008
299
8
on the airport connection

Ping has started ...

ping: cannot resolve google.co.uk: Unknown host




on wired it was fine

edit: i have to go offline now ill check back tomorro and see if anyone else is abe to contribute i just dont understand this atall.
 
iLog.Genius

iLog.Genius

macrumors 601
Feb 24, 2009
4,903
451
Toronto, Ontario
Weird how Software Update works...did you restart the computer after deleting the two .plist files? If not, restart and then connect with AirPort again and go to 199.181.132.250 in Safari, hopefully you'll load http://www.go.com (use the IP address)
 
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