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View Full Version : How do I find the serial number for my stolen iPod Touch




vitordoug
Apr 11, 2009, 02:02 AM
My iPod Touch was stolen yesterday and I am trying to find out what it's serial number is. I know the serial number displays in iTunes when the iPod is plugged-in but is it recorded some other place on my Mac Pro 17 laptop or with Apple Support? HOW DO I FIND THE SERIAL NUMBER FOR THE iPOD TOUCH THAT WAS STOLEN?



M.a.r.k.
Apr 11, 2009, 02:12 AM
itunes saves a backup of your ipod on the hd, but i dont'r really know if there also is a serial number in it.
You can check the box, there always is a sticker with the sn. Or maybe the invoice which also contains the sn...

ziggyonice
Apr 11, 2009, 02:29 AM
There's a couple ways.

Yes, if you still have the original packaging, the serial number will be printed with a bar code on the bottom of the box. It may also be printed on the receipt, depending on where you bought it from.

In addition, the first time you connected your iPod touch to your computer, you would have gone through the registration process. During this registration, you typed in your email address, which Apple keeps on file. By entering your email address on Apple's site (https://register.apple.com/), you can view products you have registered under your name.

vitordoug
Apr 11, 2009, 02:45 AM
Ziggy:
I have been searching for the link to look up registered products but I can't seem to find it. Do you know the exact URL?

Thanks!

vitordoug
Apr 11, 2009, 02:48 AM
Ziggy:
I found the site you mentioned but that URL only takes you to products TO register. It does not take you to a list of products I already registered. Any ideas where I go to find the list of products I have already registered?

H$R
Apr 11, 2009, 02:53 AM
easier way to find your serial: open iTunes. Then click the menu tab "iTunes". Then hold down the control key while you're clicking onto "About iTunes". Now you you see a slightly modified About iTunes page, with contains the serial number of your last connected devices. (last iPod and last iPhone). If you see the numbers, press the spacebar, so the screen doesn't move anymore and you can write your serial down.


One problem: if you sister also connects her iPod with the same computer then it might show hers (depending on which was the last one!)

EDIT: her's another link you might find useful: http://support.apple.com/kb/HT1459

ziggyonice
Apr 11, 2009, 02:57 AM
Well... H$R nailed in right on the head! That's a great trick!

And also, looks like that site I posted won't do it anyway. Apparently you've got to actually call Apple to get a list of your registered products.

vitordoug
Apr 11, 2009, 02:59 AM
H$R:
Unfortunately the iPod touch that was stolen is not the last one synced in iTunes on my Mac. Is there another way I can find the serial number?

Thanks!

vitordoug
Apr 11, 2009, 03:05 AM
I found it..thanks everyone!

H$R
Apr 11, 2009, 04:07 AM
Well... H$R nailed in right on the head! That's a great trick!

Thanks, I have seen the question many times now, and it's a good trick.

And also, looks like that site I posted won't do it anyway. Apparently you've got to actually call Apple to get a list of your registered products.

I think there was a website somewhen, when you logged in with your account years ago. But it seems they have changed the websites sometime so you can't anymore. What you can do: write your serial down and see if you still have warranty on it (https://selfsolve.apple.com/GetWarranty.do). That can also be useful. But it doesn't serve the same purpose sadly.

I found it..thanks everyone!

How did you find it out afterall?

Thaddaeus
May 31, 2011, 10:34 PM
Oh my gosh you guys helps soooooooo much! :D i had been stressing forever about this because someone stole my like 300 dollar ipod touch. this helpd me so much i joined just to say thanks! :) you all are awesome mac lovin peoples!

jennielynn90
Jan 4, 2012, 09:21 AM
easier way to find your serial: open iTunes. Then click the menu tab "iTunes". Then hold down the control key while you're clicking onto "About iTunes". Now you you see a slightly modified About iTunes page, with contains the serial number of your last connected devices. (last iPod and last iPhone). If you see the numbers, press the spacebar, so the screen doesn't move anymore and you can write your serial down.


EDIT: her's another link you might find useful: http://support.apple.com/kb/HT1459

Thank you H$R! That worked perfectly and I was able to give the serial number to the police!

funnyatleast
Jan 4, 2012, 11:30 AM
how is knowing the serial number going to help though?

The only thing that I see that can help is if you activated the located my ipod feature

terry deweer
Jan 12, 2012, 06:24 AM
Want to say thanks to H$R , it took me 2 sec and will inform the police and that will help .

funnyatleast
Jan 12, 2012, 04:56 PM
Want to say thanks to H$R , it took me 2 sec and will inform the police and that will help .

Thank you H$R! That worked perfectly and I was able to give the serial number to the police!

I dont understand how knowing the serial number can help....

RolandNights
Jan 13, 2012, 02:23 AM
I dont understand how knowing the serial number can help....

IIRC, if a pawn shop owner received an electronic item from a seller, pawn shop owners can cross-reference serial numbers with police reports. If the pawn shop owner finds that he has received a stolen item, he must report the seller's information to the police.

lelisa13p
Jan 13, 2012, 11:42 AM
I dont understand how knowing the serial number can help....

IIRC, if a pawn shop owner received an electronic item from a seller, pawn shop owners can cross-reference serial numbers with police reports. If the pawn shop owner finds that he has received a stolen item, he must report the seller's information to the police.
Additionally, if you have home insurance it is likely that your insurance company asked for a list of your valuables, including the serial numbers of electronics and appliances, which is where the list of stolen items provided to police for recovery purposes (along with police crime reports) originates. Serial numbers also prove to your insurance company that the insured items really exist and can be verified.

jonnysniper
Mar 21, 2013, 05:34 PM
Just saying if you are using a mac you can go to your iTunes Preferences and go to Devices you can just hover over the name of your device with your mouse and it says your serial number.

lelisa13p
Mar 21, 2013, 06:43 PM
Just saying if you are using a mac you can go to your iTunes Preferences and go to Devices you can just hover over the name of your device with your mouse and it says your serial number.

This thread has been inactive for 14 months. The iTunes info was posted in 2009 in Post #6.