Itunes just deleted all my purchases! [Archive]

View Full Version : Itunes just deleted all my purchases!

WLS

Apr 16, 2009, 07:47 AM

synced my touch this morning and Itunes deleted all my purchases. I can't get them to reinstall with a sync. I tried the touch reboot procedure but that is not working also. what is going on? My touch is working otherwise so it did not die. I need some help.

TheNightPhoenix

Apr 16, 2009, 10:08 AM

Are you signed into the iTunes store in iTunes and is that machine authorised to play purchases?

WLS

Apr 16, 2009, 10:56 AM

Are you signed into the iTunes store in iTunes and is that machine authorised to play purchases?
YES I even tried to reauthorize it and was told it was already authorized.

aristobrat

Apr 16, 2009, 10:59 AM

When your touch is plugged into your computer, .. in iTunes, under Devices / touch, on the music tab, what is it set to sync?

andybno1

Apr 16, 2009, 11:03 AM

do the same as above for (if you have purchased) movies, tv shows, applications

make sure it has sync ALL apps/movies/music etc and not sync some

WLS

Apr 16, 2009, 06:34 PM

Yeah that was it- somehow it was changed to sync only selected applications.
Might be related to my updating Itunes to the newest version a week ago.
Had me going there for a while. Thanks! :)