Hello All,
I have just shipped my Mac Mini to its new home and I've had reports that the panic error is appearing on boot up:
"You need to restart your computer. Hold down the power button for several seconds or press the Restart Button."
This screen appears on the blue window just after the grey apple screen has disappeared and does not get as far as the desktop at the same point each time.
We have tried to reinstall mac OS from the original install disk but holding the "C" Key or the "Option" Key down on restart doesn't boot from disc.
Is there a way you can view the Kernel Panic log before you boot into Mac OS so we can try and pin point the source of this problem.
I'm wondering if this could have been the result of the shipping that has caused some hardware to come loose.
Thanks in advance for your help
James Blackburn
I have just shipped my Mac Mini to its new home and I've had reports that the panic error is appearing on boot up:
"You need to restart your computer. Hold down the power button for several seconds or press the Restart Button."
This screen appears on the blue window just after the grey apple screen has disappeared and does not get as far as the desktop at the same point each time.
We have tried to reinstall mac OS from the original install disk but holding the "C" Key or the "Option" Key down on restart doesn't boot from disc.
Is there a way you can view the Kernel Panic log before you boot into Mac OS so we can try and pin point the source of this problem.
I'm wondering if this could have been the result of the shipping that has caused some hardware to come loose.
Thanks in advance for your help
James Blackburn