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MWillis561
Apr 29, 2009, 03:28 PM
So I was wondering if anybody else is receiving this error. I've tried updating from beta 3 to beta 4 and keep getting this error. I've tried it on 2 different computers with iTunes 8.2 installed. Does anybody have any idea whats causing this. I am a registered developer and my UDID is registered. Thanks!



english06
Apr 29, 2009, 03:34 PM
You're not a registered developer :cool:

ktula
Apr 29, 2009, 03:52 PM
So I was wondering if anybody else is receiving this error. I've tried updating from beta 3 to beta 4 and keep getting this error. I've tried it on 2 different computers with iTunes 8.2 installed. Does anybody have any idea whats causing this. I am a registered developer and my UDID is registered. Thanks!

That's not it. My iPhone is a registered device and i am still getting error 3014.

MWillis561
Apr 29, 2009, 04:01 PM
I know I'm a registered developer. I've gone in to my account and double check my UDID. I haven't had a single issue with beta's 1-3.

THX723
Apr 29, 2009, 04:21 PM
I'm a registered developer and have ran into that issue last night.

By any chance are you running any software firewalls?

Could be wrong on this, but it appears the iTunes authenticates with Apple for valid "developer status" (via I believe it was Verisign?). My Kasperksy Internet Security caught the outbound net traffic (to a Verisign server) shortly after I initiated the beta4 update. I blocked it without thinking, then after quite a bit of wait received a 3014 error. Repeated again w. the same result. Thought about it. Temporarily allowed my Kaspersky to allow all out bound traffics and beta4 went through without any hitch.

Good lucky mate!

MWillis561
Apr 29, 2009, 04:35 PM
Thanks I'll give that a try in a few minutes and update on the status.

redking31591
Apr 29, 2009, 04:49 PM
did you use itunes 8.2 to update?

ktula
Apr 29, 2009, 04:50 PM
did you use itunes 8.2 to update?

Yes. iTunes 8.2 on Windows XP.

english06
Apr 29, 2009, 10:54 PM
So I was wondering if anybody else is receiving this error. I've tried updating from beta 3 to beta 4 and keep getting this error. I've tried it on 2 different computers with iTunes 8.2 installed. Does anybody have any idea whats causing this. I am a registered developer and my UDID is registered. Thanks!

*bites tongue* Yeah I just got this error as well. Error 3014 and the Pink Restore Screen. What the crap is this?

I just downgraded to Beta 3 for the time being.

MWillis561
Apr 30, 2009, 08:20 AM
So the error for me was definately dealing with the firewall. If the itunes cannot contact the apple server that verifies your developers account then you will get this error. It's obviously trying to access a different server than what the rest of itunes does. I removed my firewall and everything worked great on the first try.

THX723
Apr 30, 2009, 08:41 AM
So the error for me was definately dealing with the firewall. If the itunes cannot contact the apple server that verifies your developers account then you will get this error. It's obviously trying to access a different server than what the rest of itunes does. I removed my firewall and everything worked great on the first try.Glad that worked out for you too! :)

ktula
Apr 30, 2009, 11:54 AM
So the error for me was definately dealing with the firewall. If the itunes cannot contact the apple server that verifies your developers account then you will get this error. It's obviously trying to access a different server than what the rest of itunes does. I removed my firewall and everything worked great on the first try.

Not sure what my problem was but when i tried it at home on my Mac Pro, i had no problem at all.

sallythemac
Apr 30, 2009, 02:16 PM
I read a comment on an iPhone blog suggesting opening up a specific port, 8080. Is working for me - currently installing...

english06
Apr 30, 2009, 09:35 PM
Ok someone please help. I am getting this repeatedly with the Pink Restore screen and I just can't fix it. Ive restored about 10 times with that pink screen but it just goes back to Error 3014.

I had to downgrade to Beta 3 for now....

jarjarblinks
May 1, 2009, 06:01 AM
Ok someone please help. I am getting this repeatedly with the Pink Restore screen and I just can't fix it. Ive restored about 10 times with that pink screen but it just goes back to Error 3014.

I had to downgrade to Beta 3 for now....

Make sure that your internet connection does not have a firewall that can prevent iTunes from sending your iPhone's data to its servers.

bernhardstolz
May 1, 2009, 06:45 AM
i have the same problem: developer, registrated iphone, no firewall, no problems up to beta 3.

my developer account is ok (apple hotline)

no ideas

sallythemac
May 1, 2009, 08:08 AM
Do u have a router? Could be a hardware firewall. I turned my OS X firewall off, still same error. Had to open thr port on my firewall before I had any success.

jarjarblinks
May 1, 2009, 04:55 PM
I guess the last resort will be to try several times. There has been no articulation anywhere that I know of that explains why some people get the pink screen of death while some don't.

english06
May 2, 2009, 03:31 PM
I guess the last resort will be to try several times. There has been no articulation anywhere that I know of that explains why some people get the pink screen of death while some don't.

I have tried to update it atleast 10 times just trying to make sure it wasn't a one time fluke. I am currently reinstalling iTunes and downloading the .ispw file again.

Is there anyway I can check to see if that port is open? I am stuck at a hotel with no way to mess with the router. So if a program exists to "ping" the apple site through a certain port that would be great.

jarjarblinks
May 2, 2009, 03:35 PM
Try http://www.more.net/technical/pingtrace.html

Hotels tend to have firewalls set in place to prevent upstreams other than IM's and video / photo hosting websites. They may prevent 3rd party websites from gathering information from host computers because of virus attacks. I have a gut feeling if you use a public or home wifi you will be successful. Good luck.