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View Full Version : office apps crash on open



Matthé
Jun 24, 2003, 02:28 AM
all of them except entourage quits on startup
WHY?
sadly I really need office


zimv20
Jun 24, 2003, 04:01 AM
i saw this once and it was a font problem -- some were corrupted.

my clue -- when word started up, it shows status in the splash window. it paused at "loading fonts" or similar language. have a look at the splash screen and it might give you a clue.
Matthé
Jun 24, 2003, 04:19 AM
indeed fonts appear to be the problem
thank you very much
pEZ
Jun 24, 2003, 10:56 AM
In another situation, especially Word, it would start up and run for approximately 20 seconds and then quit. I found that the problem was corrupt preference files. Go into the /Library/Preferences on your root folder and delete them. All happy.
zimv20
Jun 24, 2003, 11:59 AM
Originally posted by Matthé
indeed fonts appear to be the problem
thank you very much

glad i could help