PowerMac G5 2.0GHz Ship Delays? [Archive]

Flowbee

Aug 29, 2003, 11:32 AM

Originally posted by jtizzle
I remember they did the same thing with the 17" powerbook. It took forever for them to ship them after they were announced. APPLE needs to chill on showing new products to tease us if they are not going to have them ready for several "MONTHS"!

I think there are at least two reasons Apple does this: 1) To get an idea of how popular a product is before going into mass production, and 2) It's easier to keep a product that's not in production a secret. If Apple tried to wait until there was a warehouse full of machines before announcing them, it's much more likely that specs would be leaked.

mikeh123

Aug 29, 2003, 11:35 AM

Well they may have shipped in August but just that most people aren't getting them.

We were told weeks ago that the 3rd week in September was the most likely date. I did post here but seems too many people had faith in the "date".

I still thought we will see substantial numbers well before this date thought. 1st - 2nd week in September but that is just a hunch. Nobody at Apple is giving cast iron dates because as I have said before, they frankly don't really know.

Brother Mugga

Aug 29, 2003, 11:36 AM

Well - what a marvellous introduction to Apple for all the switchers out there...like me, in fact. Mind you, having followed the rumour sites for over 18 months, I can hardly claim ignorance that this might happen.

Let's hope we can put more faith in such statements as "We'll be at 3 Gig by this time next year."

Or maybe Steve meant "by this time (plus three months... ) next year"?

Only kidding...please don't flame me...:D

Brother Mugga

n00bieriffic

Aug 29, 2003, 11:36 AM

CompUSA's get dual 2's next friday. With the last 3 apple phone reps telling me that my 9800 was the cause for my delay I'm just going to wait until the retail box comes out for it. I doubt it will be much different money wise. It's also kind of nice not to pay double the standard price for RAM. I understand it's nicer RAM than the generic I can get places like clubmac, macwarehouse and the like, but it's rediculous. I'll just order from kingston myself thanks :) I'll keep checking back on the forums, but I'll be using my dual one week from today and let you know how it is speedwise.

jZilla

Aug 29, 2003, 11:36 AM

If they announce a speedbump at Paris Expo (almost entirely unlikely) there'll be wars!

Appreciate the sentiment re secrecy but they took orders and gave 7-10 ship times - clearly unable to hit them. Not good IMO.

jtizzle

Aug 29, 2003, 11:36 AM

I agree with that but they already know that it is going to be very popular in the stagnent PC market. They should not make people have so much anticipation. 1ghz front side bus. That pisses on Bill gates PC. I Can't wait any longer

glowrider

Aug 29, 2003, 11:37 AM

****ty business practice if you ask me. I'm very teed off at Apple today. I spotted this and made the first post in the other thread last night. I have a supervisor calling me this afternoon (although the date is probably gonna be pushed to late September for that too, at least I have her phone number) to explain what happened. I am going to demand financial restitution to compensate for my loss of productivity. I start classes on Tuesday and this is very frustrating to me. They offered me a 1.8ghz, but I told them that is unacceptable. We'll post details of my conversation later...Still waiting for the obligatory, "we ****ed you over," email from Apple.

jtizzle

Aug 29, 2003, 11:40 AM

Definately, I start class tuesday too. On top of that I have my own design & consulting business that will lose productivety as well. I hear ya money!!!!

esheep2001

Aug 29, 2003, 11:42 AM

Originally posted by Flowbee
I think there are at least two reasons Apple does this: 1) To get an idea of how popular a product is before going into mass production

Hmm, maybe but i somehow doubt it. Pretty dumb way to run a business don't ya think?

and 2) It's easier to keep a product that's not in production a secret. If Apple tried to wait until there was a warehouse full of machines before announcing them, it's much more likely that specs would be leaked.

I think there's another reason which is that Steve _HAD_ to announce the G5s because MOTO had screwed Apple over an d they couldn't announce the Powerbooks they wanted to at the WDC. He probably had a better handle on when these were likely to ship and also trusted IBM to deliver the goods more or less on time.

I reckon a few weeks delay isn't that bad really. More than a month and it get's serious.

Chill out guys, they'll get there in the end.

e.

moby1

Aug 29, 2003, 11:45 AM

I got to play with a 1.6 G5 last night at a local CompUSA. They had only 1 demo unit - not for sale. The Apple rep there said they expect the 1.8 *demo* in a couple weeks and the dual 2GHz might not be in until October...:(

jtizzle

Aug 29, 2003, 11:47 AM

I dont rely on the G5 to do all my business work, but it will do it a hell of a lot faster than my Dual athlon PC....

trog

Aug 29, 2003, 11:47 AM

STILL on the phone with Apple. Here are a few more details...

1. We will get an email in the next 24 hours explaining what the hell happened.

2. NO dual G5s are shipping anytime soon. If you think brick and mortar stores (Apple, CompUSA, etc.) are getting duals, think again.

Some people have suggested that Apple does this on purpose. No, they are losing money and customers right now. They are offering discounts of (at least) $75 just to keep your order. That is not part of business practice. Its a tough day for Apple customers, but also for Apple staff and Apple Computer in general...

noverflow

Aug 29, 2003, 11:50 AM

This sucks.
I at the beginning of this week extra ram and a new hard drive so that they would come at the same time as the computer. Now i have a huge hard drive and a boat load of ram that will just be sitting around for a month!

Its that that they postponed it, it is that they waited till the last possible second to do so.

pcp_ip

Aug 29, 2003, 11:51 AM

I just got off the phone with the Apple store. I was told all 2.0Ghz (bto and stock) have been pushed back. None are shipping and they expect the delivery dates to be pushed back again (further).

lightusr

Aug 29, 2003, 11:52 AM

I just had to respond but Apple doesn't owe anyone anything until they have charged your credit card.

Yeah, it sucks but they can delay all they want and to the same token, you can cancel your order. I waited about a month before ordering because I was on the fence about what to order. My ship date is on or before 9/30 and it hasn't changed yet, I'm also an edu customer so it'll be interesting to see when I get it.

Swift

Aug 29, 2003, 11:53 AM

I was running a Demo Day at a local retailer last weekend, and a very happy shopper told me his credit card had been billed. If that happened, the computer must have shipped shortly afterwards. If there's a problem with some orders, maybe the software has moved them to the end of the line. My suggestion is that they call Apple to complain, since going from the beginning to the end of the line isn't very fair.

pcp_ip

Aug 29, 2003, 12:01 PM

I could be wrong, but I believe the FTC rule is that shipments must be made with 30 days of a credit card charge.

Brother Mugga

Aug 29, 2003, 12:01 PM

Originally posted by jZilla
If they announce a speedbump at Paris Expo (almost entirely unlikely) there'll be wars!

Appreciate the sentiment re secrecy but they took orders and gave 7-10 ship times - clearly unable to hit them. Not good IMO.

I would expect a riot if there aren't speedbumps at MWP.

Let's face it, how else are they going to get to 3 gig by June?

Macusers need to get their heads out of the '6 month' upgrade cycle in any case, as does/do (oh, I'm so confused now...) Apple.

Things should be shifting every 3 months - just like the rest of the PC world.

Unless you want to go back to the slow upward grind of Motorola?

Cheers

Brother Mugga

CaptainScarlet

Aug 29, 2003, 12:04 PM

Has anybody thought about that it might not be an hardware issue, rather a software issue?!?!!? Were 10.2.7, doesn't effectivly run the duals like they want too!?!? And they are waiting to include Panther with the dual's?!?! I'm running 7B44, and it's the best build so far...So Apple has to be close!!

This could all just be for showing that the benchmarks, for the dual's are true....

It's just a thought...

CS...out

mikeh123

Aug 29, 2003, 12:06 PM

I posted on the 27th July that 1.8's and 2 Ghz mac would not be seen until the third week in September.
If we were given that information by Apple in July why did they wait till the last few hours before showing the delays.

Now I admit the 1.6's came in earlier than expected. The 1.8 's seem to be earlier also which did give me hope that the 2.0 's were about to hit the channels.

Looks like my original post about the third week of September was about on the button for the duals at least.

At least I wasn't gullible enough to have put my MDD on Ebay already :).
I'll wait till I have the shipping confirmation.

rjwill246

Aug 29, 2003, 12:13 PM

Originally posted by trog
. Its a tough day for Apple customers, but also for Apple staff and Apple
Computer in general...

You are correct. Apple is most certainly not trying to tee off people. The comments about Apple doing this are ludicrous. I guess Apple should always say, "Shipping within the next 12 months" although I already know the reaction to that.

jZilla

Aug 29, 2003, 12:14 PM

Unless you want to go back to the slow upward grind of Motorola?

Cheers

Brother Mugga [/B]

If I was typing this on a dual G5 2ghz I may agree ;-)

As it stands, if they "launch" the 3ghz my 2ghz order will be cancelled.

is it me, or is the G4 actually getting slower by the day? ;-)

Freg3000

Aug 29, 2003, 12:17 PM

Originally posted by Brother Mugga
I would expect a riot if there aren't speedbumps at MWP.

Let's face it, how else are they going to get to 3 gig by June?

Macusers need to get their heads out of the '6 month' upgrade cycle in any case, as does/do (oh, I'm so confused now...) Apple.

Things should be shifting every 3 months - just like the rest of the PC world.

Unless you want to go back to the slow upward grind of Motorola?

Cheers

Brother Mugga

Yes, we all have to get used to "normal".

This is horrible for those who ordered G5s shortly after the keynote. I can't believe how after waiting a whole summer, they still aren't ready.

Remember how ThinkSecret reported that Apple knew there would be a long delay in shipping the 17" PB almost immediately after MWSF. They did say anything though. I wouldn't be surprised if a few weeks down the road, we hear that Apple knew G5s would be shipping in volume at the promised time......back in June. :(

mxpiazza

Aug 29, 2003, 12:18 PM

i'm holding to speak with someone right now with apple... here is how things went for me last night:

8/29
9/26
8/29
9/26
8/29
9/26
9/29

i am so frustrated right now.... i need this thing for school, like, badly. i would just order a powerbook, but those are being updated in like, a minute, so i'm not ordering an obsolete machine. i might just get a 1.8... i'd hate to do it because i really want a dual, but school is starting, and i simply won't have the time to configure and move documents and set up a maching 2-3 weeks AFTER school starts... and it's not like college is high school, we get homework before the 4th week starts. i'll keep ya'll updated to the backpedaling and promises from apple computer, inc.....

zoozx

Aug 29, 2003, 12:19 PM

My dual G5 ordered 6/23 now shows a ship date of 9/29.

Thanks apple! :mad:

At the very least, I expect Panther to be a FREE upgrade for my Patience!!!!!

jZilla

Aug 29, 2003, 12:22 PM

Originally posted by zoozx
My dual G5 ordered 6/23 now shows a ship date of 9/29.

Thanks apple! :mad:

At the very least, I expect Panther to be a FREE upgrade for my Patience!!!!!

Unless it slips itself :eek:

The worst thing is the publicity, my PeeCee 'friends' all say "how can it be the fastest when it doesn't exist". They have a point!

mxpiazza

Aug 29, 2003, 12:24 PM

update:

they are currently trying to sucker me by removng my $57 overnite shipping charge, but still shipping it overnight... i told the woman thanks but no thanks, and i'm on hold waiting for a supervisor...

ok, still on hold, and they went on ahead and removed the shipping charge, even though i told them thanks but no thanks...

AidenShaw

Aug 29, 2003, 12:33 PM

I wonder if the e-mail "later today" will appear after the markets close....

Just to let the investors cool down over the long weekend, rather than dumping Apple stock today.

Nahh, it would be paranoid to think that....

G5Church

Aug 29, 2003, 12:34 PM

I ordered a 1.8 the day they were announced and my "order status" now says that it will ship by 9/15. What the heck. I should have been one of the first to get this dang thing and now all I hear about is that the dauls are being pushed back, but am I the only one with my order pushed back. I'm not to happy.

I just got a 15" PB from Apple's store, it was shipped from Taiwan, not a warehouse in CA. So I'm guessing they are still running through production.

victoras

Aug 29, 2003, 12:42 PM

I just got off the phone with Apple regarding my stock dual 2.0 order that went from 8/29 to 9/26 (about 10 times back and forth). While I have absolutely no trust in what Apple says anymore (esp what a phone rep says), he explained that "no dual 2.0 machines are shipping anywhere." The 9/26 date is a "worst-case scenario to make sure everyone gets it by the ship date" (gee, what about the 8/29 ship date?) and "machines will hopefully ship out in 1-2 weeks" (although the expected ship date will never change to a sooner one).

When I complained about how they had 2 months to figure out they couldn't build enough computers in time and warn people, the guy could only manage an embarrased, "It's very unusual to have such a long delay announced right on the ship date." When I asked if the machines would be priced the same as when they came out despite their being 3 months old by late Sept, he said, "the price is the same." However, upon complaining, I got a free upgrade to 2-day shipping (wow, now I can get my computer in time for spring 2004!).

He said time and time again that "a very long and detailed email about the delay is being composed and will be sent out today explaining the situation and what to expect." I'll wait to see what's mentioned in that email, but there's a good chance I might just cancel. . . .

yoshi1013

Aug 29, 2003, 12:44 PM

Really seeing the words "G5" and "delayed" in the same sentence is getting very troublesome. That is, unless they were put in a sentence to the effect of "The Powermac G5s have not been delayed" but that doesn't seem to be forthcoming.

*sigh*

mrsebastian

Aug 29, 2003, 12:45 PM

can anyone say apple expo paris for the g5, pb15, and osx 10.3?! there may be some technical problems with the g5, but i'm assuming it's something more like this... apple is shortly going to release 10.3 and is holding out to pre-install the new op on the g5s and new pb15. for one, i assume the g5 runs a hell of a lot faster with 10.3 and second, with the pb15 coming soon, us mac fanatics will be pretty much be foaming at the mouth for all the new mac stuff.

so if my assumptions are correct, why would apple announce the g5 so early and get us so frustrated? can you say corporate value and has anyone else noticed that apple stock has steadily inched it's way higher?

i get the feeling the apple expo will have a big keynote by steve. i can see it now, he'll show us 10.3, which will lead into "it's the fastest and most powerful operating system for the world's fastest and most powerful personal computer". then he'll say "we're sorry for the delay, but to make up for it, all g5s will now come with 10.3". finally when it's all coming to a close, we'll hear "and there's just one more thing..." and the new pb15 is revealed.

http://my2cents.biz/royal72/images/royal1.gif

jZilla

Aug 29, 2003, 12:51 PM

Originally posted by victoras
snip... he explained that "no dual 2.0 machines are shipping anywhere." The 9/26 date is a "worst-case scenario to make sure everyone gets it by the ship date"

That is exactly what Apple UK said as well. Hmm. Why give an inaccurate date and 'expect' to beat it?

Bizarre.

More like "if we say this date you may cancel, if we say we may beat it but don't, you've nothing on us"...

All we know for certain is that waiting for a G5 makes people go a bit nuts!

It had BETTER be worth the wait!

(although the "delayed shipping so they arrive with Panther" is intriguing to ponder!)

windwaves

Aug 29, 2003, 12:53 PM

dudes,
I am sooooooooooo entertained, I can't even start describing, my fun-meter is way into the red zone !!!

Clearly this is ugly on the part of Apple and simply shows their own embarassement with hardware technology that was so archaic that they rushed to announce their G5: first the product itself and THEN ITS SHIPPMENT !!!!!!!!!!!!!!!! lololololoololololo I love it !!!!! I can't stop laughing. The point is the Apple knows it can afford such misleading, pathetic behaviour because a huge portion of its customers are sick fans i.e. wine wine wine wine types but at the end of the day you shall pay for your new Mac, whether it is today tomorrow or 6 months from now, regardless of delays.

And, once again, I love those of you here who againg go at it "is it Apple or IBM" ? supermega laugh again. Are you buying an Apple computer or an IBM computer ?

Just stop wining and wait - you will get it, just a few months closer to the announcement of Rev B :)

gio

mustang_dvs

Aug 29, 2003, 12:58 PM

Originally posted by windwaves
wine wine wine wine types

Mmmmm wine.... I could go for a nice Merlot right now or an Alsace Reisling.

Oh, wait.. did you mean "whine?"

Anyways, congratulations on posting as a Troll. I hope there's many more wasted hours of flamebaiting the Mac boards in store for you and Neotronik.

pgwalsh

Aug 29, 2003, 01:03 PM

Apple may have been able to save them selves from some of the headache by offering duallies across the board. I think some people may have gone for dual 1.8 ghz if they knew they'd get them sooner. Obviously this is an assumption, but I think it's a good one.

esheep2001

Aug 29, 2003, 01:10 PM

Hmm, well apple uk are saying that my latest commit date is 1st Sept and to call them then if I don't get a shipment notifictation by that date.

I understand the heartache of those of you needing a system to go to college with and especially if you've sold your old machine to pay for the new one. Everyone else, however, needs to take a chill pill, carry on with what you've got and wait patiently as Apple sorts out whatever problem(s) they obviously have.

Personally, I'd rather have a great machine slightly later than a machine I need to send back because of problems or a recall. Maybe I'll get a Panther upgrade voucher too :-)

e.

DoktorFaust

Aug 29, 2003, 01:12 PM

Originally posted by pgwalsh
Apple may have been able to save them selves from some of the headache by offering duallies across the board. I think some people may have gone for dual 1.8 ghz if they knew they'd get them sooner. Obviously this is an assumption, but I think it's a good one.

I sure would have!!! I've been saying for over a year now that I would buy the cheapest dual processor with the major architecture changes that the G5 ended up bringing.

Last year, it seemed clear to me that Apple was going to have to do a hardware paradigm shift, and that's when I wanted to upgrade. I also reasoned that primarily the monitor is the piece of equipment that I interact with and therefore is where I should spend the most money. The difference in CPU speed between models is negligible in the long run, so it's not worth paying the premium. However, I'm also big on the advantages of dual processors. And thus my decision was made...

Unfortunately Apple had to make only one dual processor machine... sad... in fact, if they offered a dual 1.8 right now, I'd change my order in an instant... evena dual 1.6...

G5Church

Aug 29, 2003, 01:13 PM

No matter when you get your G5 and when the 10.3 Panther comes out I should hope that Apple would offer all G5 owners the free upgrade. They are giving us hardware with software that basically doesn't even run properly on it. It has to have the 10.3 Panther to run at it's fullest ability. So being happy that they are coming later and "maybe we'll get a free upgrade to 10.3" because it's later doesn't cut it for me.

tazznb

Aug 29, 2003, 01:17 PM

I heard that Bill Gates, and some of his lackeys were hijacking the G5 delivery trucks, and then afterwards hiding them inside dense brushes, etc. leaving the trucks to be found sometimes as much as weeks later.....

Relax!!!!

You people are definitely getting them. It's not as if they changed their mind;

Ex: Tech Headliners
Steve Jobs of Apple computer was reportedly fed up with customer dissatisfaction due to G5's new delivery dates, and stated, "Screw- 'em I'm tired of the whiners..... I'm calling the entire G5 thing off.... So there!"

Sun Baked

Aug 29, 2003, 01:18 PM

Originally posted by Mr. Anderson
Well, when the original G4s were announced, they even cancelled all the orders after taking them for a month or two - telling everyone to reorder (for more money) basically losing your place in the queue if you didn't act fast enough.

I got caught in this and was quite pissed. They even sent me the wrong machine, like I wouldn't notice.

So even if its delayed, it could be worse.

D Well I picked up the Yikes 400 the as soon as they arrived, thought about waiting for the faster machine but decided to go with floor stock.

So, I was definitely amused when Apple played their games. :D

Of course I had to wait a few weeks to get a grey Zip drive panel.

COS

Aug 29, 2003, 01:18 PM

4 days afters anouncement, I bought my dual G5 through the student developer program on Apple.com.

You pay $50 and you get whopping discounts on Apple hardware. (I saved over 20% off my order which would have been over $5,300!

I was freaking out when I read the news but I just check my order status and it STILL says September 2nd.

I read somewhere earlier that Apple may be shipping to education customers first... if thats the case, I would imagine that student developers would be on an even higher priority list.

redcalx

Aug 29, 2003, 01:20 PM

I have a delivery date of October 9th, and it has always been this way. If that date changes by one freaking day I'm going to be the most mad I've ever been in my life. I'm counting on this machine for school and work.

I sold my dual G4 when I was able to get a good price for it to buy this and now this crap... this is just plain retarded.

I feel for the rest of you, hell... I was excited to get up today and see everyone posting about how their dual shipped... but this is just a joke.

I hope we see that letter soon.

COS

Aug 29, 2003, 01:23 PM

My ship date still says Sept 2nd

If I get my 'puter next week, i'll post stats for everybody.

jason166

Aug 29, 2003, 01:32 PM

My ship date for my dual 2ghz was listed as 9/2/03, then 8/29/03 for a good month, now on 8/29/03 my date is listed as 9/29/03

WHAT THE ****!@#!@#

Jason

mspock

Aug 29, 2003, 01:54 PM

check this out
http://www.barefeats.com/g5.html

if we're waiting for the dual g5 to ship with panther for free...I think i can wait a few more week...

iClaudius

Aug 29, 2003, 01:54 PM

I am in the UK with a dual 2Ghz on order. I phoned up the Apple Store today and the rep assured me my machine would be shipping by 2nd September. I wonder if being a Select Member of the ADC helps? I doubt it.

BTW, how do all you folks find out when your shipping date is? In the UK, the only thing that the order status reveals is when you placed the order. Am I doing something wrong here?

Drumdude

Aug 29, 2003, 01:56 PM

This entire thread is very entertaining, given that it makes not one bit of difference what y'all think and say anyway. I too was annoyed, though not the least bit surprised, at seeing my ship date delayed by a month. I too am hung up by this, given that every week I wait to sell my older gear the less value it has.

However, this has ALWAYS been Apple's Achille's heel, and y'all should be quite used to it by now! Apple's problem has historically been it's inability to keep up with demand. Once again they've shot themselves in the foot, and once again everyone's crying about it!

This speaks to a) Apple's utter incompetence at predicting when, and actually getting, product in the channel and b) the demand for a non-windows product that you can actually USE!

Yes, there's no excuse for changing the ship date the night before, but y'all can either wait or get a Windows box! That's the bottom line....

ucs308

Aug 29, 2003, 01:56 PM

Being late is OK. Depending on the reason delaying delivery is OK too. Changing the date of delivery on the delivery date, is not OK. Anybody that works in an industry that has to deliver products to customers knows customers do not want surprises like this. Changing the delivery date at the very last minute with no warning is the very worst thing you can do.

On August 27th, on www.yourmaclife.com radio show, 1 hour and 24 minutes, and 40 seconds into the broadcast Todd Benjamin the product manager for the G5's, said they would be shipping before the end of August as planned. He did not qualify his statement. He did not say we will be shipping to those in education first, nor did he add they would ship product to Australian customers first. He said they were on track to deliver before the end of August. He said this 2 days ago. :confused:

zoozx

Aug 29, 2003, 01:58 PM

In our continuing failure to meet promised delivery dates, Apple is announcing the G6 next week with ship dates of Summer 04, order now! In code this reads expect delivers in 08.

ryan

Aug 29, 2003, 01:58 PM

Originally posted by glowrider
****ty business practice if you ask me. I'm very teed off at Apple today. I spotted this and made the first post in the other thread last night. I have a supervisor calling me this afternoon (although the date is probably gonna be pushed to late September for that too, at least I have her phone number) to explain what happened. I am going to demand financial restitution to compensate for my loss of productivity. I start classes on Tuesday and this is very frustrating to me. They offered me a 1.8ghz, but I told them that is unacceptable. We'll post details of my conversation later...Still waiting for the obligatory, "we ****ed you over," email from Apple.

LOL - You're expecting "financial restitution" for "loss of productivity" as it relates to school work for a product that you don't even have? Yeah, good luck with that one my friend. Let's try and keep things in perspective, its not like you're rising football star who lost their legs in a car accident and will never be able to play pro-ball. It's a computer! And while I make my living as a software developer, and can understand your frustration, its not like your current system(s) suddenly became any slower due to these reported shipping delays.

crees!

Aug 29, 2003, 02:01 PM

Originally posted by CaptainScarlet
Has anybody thought about that it might not be an hardware issue, rather a software issue?!?!!? Were 10.2.7, doesn't effectivly run the duals like they want too!?!? And they are waiting to include Panther with the dual's?!?! I'm running 7B44, and it's the best build so far...So Apple has to be close!!

This could all just be for showing that the benchmarks, for the dual's are true....

It's just a thought...

CS...out

On top of that, any reasoning that it could be because of the new compiler that was just released by IBM?

wmikulic

Aug 29, 2003, 02:05 PM

On the night before shipping, when, over the 'net
Were posts of some customers sounding upset.
The orders were placed on the website with care
In hopes that the dual G5 soon would be there.

They logged on to Apple's discussion board threads
While visions of rapid mpeg compression danced in their heads.
When on the order status page arose such a clatter
I sprang from the bed to see what was the matter.

When, what to my wondering eyes should appear,
But a huge delay in my ship date, plain and clear.
A flurry of emails and nasty phone calls
Soon to arrive in Apple's call center walls.

But no explanation or valium will cage
My crazy desire, frustration, and rage.
Until that new object is in my possession
It will be the subject of every obsession.

Have an early Merry Christmas. Hope you get yours before then.

negrito

Aug 29, 2003, 02:05 PM

apple store is very interesting: the apple store (usa and europe) lists 7-10 days for the G5 1.6GHz and G5 1.8GHz. the cto 1.6 and 1.8 have an estimated shipment of 3-4 weeks.

the G5 dual 2GHz has an estimated shipment of 4-6 weeks. but the bto also has 4-6 weeks.

conclusion: the preorders line for standard 1.6 and 1.8 is finished and we can expect many g5 boxes in apple stores soon. but the preorders list for cto 1.6 and 1.8 isn't finished and that's why we have the delay of 4-6 weeks. the dual preorders list for standard and cto has to be wrapped up and this is why you will have a delay if you order now.

well i think everything is ok as the dual just takes a little longer to build but i also think there are the most preorders on the duals.

our director (art and multimedia school) assured that our duals will arrive the 8th september so i'm very confident in that.

btw: europe g5s are constructed in cork (ireland)...just to stop the people think that all g5 are build in usa and then shipped all over the world (crazy idea).

ColdMac

Aug 29, 2003, 02:09 PM

I am the first in Norway to order a CTO G5 2DP, and delivery is confirmed today for the 5´th og september by the distributor.

Apx 100+ G5, all types, are confirmed for delivery at the same week.

IF this actually will happen, we are about to find out in small week...

:p

homeshire

Aug 29, 2003, 02:10 PM

Originally posted by wmikulic
On the night before shipping, when, over the 'net
Were posts of some customers sounding upset.
The orders were placed on the website with care
In hopes that the dual G5 soon would be there.

They logged on to Apple's discussion board threads
While visions of rapid mpeg compression danced in their heads.
When on the order status page arose such a clatter
I sprang from the bed to see what was the matter.

When, what to my wondering eyes should appear,
But a huge delay in my ship date, plain and clear.
A flurry of emails and nasty phone calls
Soon to arrive in Apple's call center walls.

But no explanation or valium will cage
My crazy desire, frustration, and rage.
Until that new object is in my possession
It will be the subject of every obsession.

Have an early Merry Christmas. Hope you get yours before then.

LOL oh thank you so much!!! and btw you have talent. :D

as an aside -- amazing that only apple can piss you off this way!

Dave K

Aug 29, 2003, 02:30 PM

Originally posted by CaptainScarlet
Has anybody thought about that it might not be an hardware issue, rather a software issue?!?!!?
Glen Anderson posted to the EIMS list that he found and reported a bug in OS X.2 running solely on multi-proc machines that was causing occasional file corruptions with his EIMS Beta on Aug 17th.

Given that this glitch has probably been there for a while now and there haven't been mass complaints from DP Users about file corruptions (of course, a typical user doesn't read/write to the disk as frequently as a busyish mail server ), I don't think it's likely that it would have been considered fatal enough to delay shipment.

However, if Apple verified the glitch and thought otherwise, they would have had to then write the patches for the system and then, given that 10.2.7 was likely already preloaded on the drives, either
A: throw a patch disk in each box going out the door
or
B: pull the drives from every box and reimage with 10.2.7patched

ImAlwaysRight

Aug 29, 2003, 02:38 PM

Originally posted by Swift
I was running a Demo Day at a local retailer last weekend, and a very happy shopper told me his credit card had been billed. If that happened, the computer must have shipped shortly afterwards. Let me answer some of this stuff. First, the above person probably just had a preauthorization and not a full charge. There is a difference. The preauth ties up your funds to ensure the retailer the funds will be available when the item is ready to ship. But it is not a charge. I've had 2 preauths on my CC since ordering late July and my Oct. 3 ship date has not changed.

For those of you with Sept. 2 ship dates, let me tell you something. It ain't gonna happen. 8/29 orders did not officially find out until late last night or today that their ship dates have changed. I predict your ship date will be adjusted on Sept. 1 or 2. To think your dual G5 ordered later is going to actually ship sooner/on time is ludicrous. Apple is a first in, first out company.

And for those of you that just can't believe this has happened and that Apple has "done this to you," let me tell you that EVERY new introduction has been run this way. Apple is optimistic about hardware ship dates and trickles a few low end machines on time, but the high end models are slow to come around. Heck, I am surprised Apple shipped OS 10.2 Jaguar EARLY last August, before the promised ship date. My only consolation here is that Panther (10.3) will be ready mid-Sept and so it will ship with the dual G5's. I hope, but have no way of knowing.

I will be curious to read the emails you 8/29 peeps get from Apple today about this. If Panther is indeed going to be ready at that time, Apple should announce this today for y'all's sake.

truthsayer

Aug 29, 2003, 02:40 PM

I pre-ordered the PowerMac G5 DP 2GHz on 6/23 the day of the announcement and the shipping day was changed today from "on or before 08/29/03" to "on or before 09/29/03". Does that mean we will get Panther with them, or will they ship it with 10.2.7 even though Panther may already be available. Incidentally, I ordered through the Apple Store for Federal Employees.

windwaves

Aug 29, 2003, 02:44 PM

Originally posted by mustang_dvs
Mmmmm wine.... I could go for a nice Merlot right now or an Alsace Reisling.

Oh, wait.. did you mean "whine?"

Anyways, congratulations on posting as a Troll. I hope there's many more wasted hours of flamebaiting the Mac boards in store for you and Neotronik.

Dude,
yep, my english failed me so you do get a special doll as a premium for catching that. I am disappointed nonetheless you had nothing to argue wrt my statement. Yet, I am not surprised. What I said is so simply simple and true, it clearly can't be argued with !

jamesatzones

Aug 29, 2003, 02:45 PM

Apple ETA's are very rarely correct, I can't remember a time when a new released product was actually on time. Being in corporate sales selling Apple, I've learned to always add a month on shipments of new product, and I always encourage early orders. I love Apple but why do they like to make my life difficult by announcing something with a date, my phone rings off the hook and lately it is always the same question, when do I get my G5. Plus, I want mine too!

CaptainScarlet

Aug 29, 2003, 02:54 PM

Originally posted by Dave K
However, if Apple verified the glitch and thought otherwise, they would have had to then write the patches for the system and then, given that 10.2.7 was likely already preloaded on the drives, either
A: throw a patch disk in each box going out the door
or
B: pull the drives from every box and reimage with 10.2.7patched

The reasons I say this, is I work for a large manufacturing company and due to various production problems some jobs are sent to the customer late. The problems are not physical problems, rather problems with ink colors, or neg separations or photopolymer plate issues, so on and so fourth...So the jobs tend to be pulled and redone.

It's very rare when a job is pulled due to a "material missing" problem.

And usually when materials run low, we ship what we can and ship the rest later.

Which I think is happening here...

Of course, I could be wrong...

CS....out

10 Goto 10

Aug 29, 2003, 02:57 PM

No comp, no upgrades, nothing will be offered by the Apple Store. Just spoke with a supervisor. She denied that anyone had been offered anything by Apple to keep an order. Guess they were bleeding too much or afraid of a firestorm of discounts.

pjhornak

Aug 29, 2003, 03:06 PM

Originally posted by ryan
LOL - You're expecting "financial restitution" for "loss of productivity" as it relates to school work for a product that you don't even have? Yeah, good luck with that one my friend. Let's try and keep things in perspective, its not like you're rising football star who lost their legs in a car accident and will never be able to play pro-ball. It's a computer! And while I make my living as a software developer, and can understand your frustration, its not like your current system(s) suddenly became any slower due to these reported shipping delays.

Laugh all you want.... legally it's called non performance of a contract..(or mal fides - bad faith-)..people who have ordered and are smart know they didn't perform and are calling and asking for compensation... and are recieving it.. I did this morning.. and am happy I did... we don't need luck "my friend" we have the law and the fact they failed to produce....anyone who has ordered waited the sixty six days and now being told to wait another twenty eight... explain your situation and ask for a form of compensation you will be satisified with. they are in business to make customers happy.. and generate a profit... If you are pleasant and make an effictive case you will get something..

mustang_dvs

Aug 29, 2003, 03:12 PM

Originally posted by windwaves
Dude,
yep, my english failed me so you do get a special doll as a premium for catching that. I am disappointed nonetheless you had nothing to argue wrt my statement. Yet, I am not surprised. What I said is so simply simple and true, it clearly can't be argued with !

Nah, I was just pointing out how the Internet has destroyed the English language -- homonyms are constantly confused. That, and I could really use a nice glass (or bottle) of red wine, right now.

As for your post -- I didn't respond because I didn't want to dignify it with a response. (Which, I am doing with this post.) There's a reason I'm not complaining -- I didn't pre-order. I learned my lesson about pre-ordering in buying one of the first MMD G4's for my office -- a decision I'm still paying for, with the poorest reliability since I bought my Quadra 660a/v.

Sun Baked

Aug 29, 2003, 03:13 PM

Actually I though the mail order rule is clearly spelled out by the FTC in
A Business Guide to the Federal Trade Commission’s
MAIL OR TELEPHONE ORDER MERCHANDISE RULE (http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm)

mxpiazza

Aug 29, 2003, 03:15 PM

rock on. i called this morning, and even though now i won't get my system in time for school and i'll have to take my sister's old pentium 3 with me to school... shudder... i decided to keep my order instead of drop down to a 1.8, just because i know that once the duals come out, i'd be so damn pissed at myself for taking the 1.8.

they basically just threw $57 at me (my priority overnite shipping charge) so i would stop engaging in litigation with them that actually made sense and wasn't just some irate blabbiling. so i'm not as happy as i would be as if my order status said 'shipped' instead of 'open', i'm a lot happier, and somewhat more close to content than i was last night when this was first going down.

i can't wait to get my email from apple, which the supervisor i spoke with at apple told me was being 'quickly and carefully typed up as we speak, i can assure you'. i'm sure it'll be great.

we better either get panther out of the box, or a coupon for it.

windwaves

Aug 29, 2003, 03:24 PM

Originally posted by mustang_dvs
Nah, I was just pointing out how the Internet has destroyed the English language -- homonyms are constantly confused.

As for your post -- I didn't respond because I didn't want to dignify it with a response. (Which, I am doing with this post.) There's a reason I'm not complaining -- I didn't pre-order. I learned my lesson about pre-ordering in buying one of the first MMD G4's for my office -- a decision I'm still paying for, with the poorest reliability since I bought my Quadra 660a/v.

What do you mean "dignifying" ? Regardless, in some way I understand you do not disagree at least in principle with me. I have not ordered either, not only for reasons similar to yours, but also because I am not going to order something I have no idea how many months away it is. I did have a disgraceful experience with MDD's also. First a dual 867 was noisy, then a dual 1.25 was noisier, had it repaired twice at the apple store with no success (!!!!! I mean, it sounds unreal!); then they gave me a new one, still noisy - it is just mind boggling. I still have it, I gave up on it, but am continuously reminded that Apple today is no longer a semi-guaranty for quality products. I also have an iBook, and its keyoboard reminds me of my sons toys :)

Of course, I still prefer Apple, but won't try to hide/deny facts about it.

ryan

Aug 29, 2003, 03:30 PM

Originally posted by pjhornak
Laugh all you want.... legally it's called non performance of a contract..(or mal fides - bad faith-)..people who have ordered and are smart know they didn't perform and are calling and asking for compensation... and are recieving it.. I did this morning.. and am happy I did... we don't need luck "my friend" we have the law and the fact they failed to produce....anyone who has ordered waited the sixty six days and now being told to wait another twenty eight... explain your situation and ask for a form of compensation you will be satisified with. they are in business to make customers happy.. and generate a profit... If you are pleasant and make an effictive case you will get something..
Depends on state/country law; Since no funds, products or services were exchanged, and with Apple reserving the right to cancel or change orders at their discretion, Apple is in no way required to compensate you for failing to properly execute a contract because there was no contract.

By giving people free next day shipping or a free mouse pad or whatever, Apple is trying to do the right thing, but not necessarily what is required by law.

jmerk

Aug 29, 2003, 03:32 PM

i got burned on the Rev. A TiBook when they first came out...here is what you need to do in the future when considering ordering an Apple machine:

i have to say that i definitely learned the lesson when it comes to buying apple hardware:
pay attention to the rumor sites regarding new hardware that is on the way, save up your money and when it is released, PREPARE TO GET SCREWED on the delivery date.

the fact of the matter is, they are a company trying to make money and keep shareholders happy. they are going to "announce" a product, talk about how great it is ("the fastest computer ever", etc.) and start taking orders with BLIND OPTIMISM as to when they will ship.

i know this advice is late but:

if you live near a fairly large city (minneapolis for example) and you have a bunch of CompUSA's and especially an Apple Store, do NOT, i repeat, DO NOT order from the website unless you are getting a custom configured machine (Airport, buying Apple RAM [does anyone do that?], or a bigger hard drive).
if you are getting a basic machine, buy it from the Apple retail store or Comp USA because they will get them before you get yours from the website. period.

OR

if you MUST order from the Apple website, you need to take Apple's "shipping by" date and add a month (especially for the top end machines). there is simply no way around it sadly.

i will always remember my order sitting in the "building" stage on the announced shipping date, angry e-mails and phone calls only to end up at the local Comp USA (before we had an Apple Store) drooling over their machines, wondering how i could cancel my order (paid for with a money order [don't ask]) and buy one of the many sitting on the shelf at Comp USA...

to the poster who ridiculed the guy for selling his machine and using the money to buy a new machine. if he is a student, he probably didn't have the monetary luxury of keeping his old machine AND purchasing a new one. Apple announced a shipping date, i don't think that it is unreasonable for him to have expected them to meet it.

sorry to everyone that got shafted (and yes, they DID get shafted) but follow my advice in the future and LOWER your expectations because they WON'T be met! you could always go to Apple's competitors...wait, they don't have any...******!

G5Church

Aug 29, 2003, 03:41 PM

It's not just duals. I have a 1.8 on order and my ship date was delayed today as well. Has this happened to no one else? If not I'm going to call Apple and ask why I'm the only single processor that has been delayed.

glowrider

Aug 29, 2003, 04:13 PM

GutBomb

Aug 29, 2003, 04:17 PM

come on people. apple gave you an ESTIMATED ship date. not a confirmed ship date. not a set in stone ship date. an ESTIMATED ship date. their ESTIMATE was wrong so they have modified their ESTIMATE to be more accurate. apple NEVER made an announcement of what date any machines will ship and i will eat my hat if anyone can prove apple has actually announced a concrete ship date rather than a simple ESTIMATE. (BTW, the E in ETA stands for ESTIMATED)

If you sold your old computer to order one of these you are an idiot. plain and simple. don't base your life on ESTIMATED ship dates that are not in your control. Apple never told you you would have the computer then, they said you MAY have the computer AROUND then. so far they have not charged your credit card yet so they are under no obligation to send anything to you ever! as soon as they do charge your card they have 30 days under the law to send it to you but as it is right now apple does not owe you a goddamn thing.

It sucks yeah, i'm waiting for mine too, but come on people, ESTIMATES are not EXACT

GutBomb

Aug 29, 2003, 04:18 PM

Originally posted by glowrider
Hrmm, maybe I should clarify. I earn money ON THE COMPUTER. I design websites and do digital photo editting. Hence, loss of productivity.

clearly not enough money if you had to sell the previous one in order to get this new one that hasn't been shipped to you yet :rolleyes:

afonso

Aug 29, 2003, 04:19 PM

well, i agree... i'm a 3d animator, so my freelance productivity depends on how fast my rendering goes on my mac at home... using maya and shake most of the time...

i have a dual 1gz g4 so u can imagine the jump in speed im gonna have with the dual g5...

i ordered a dual 2ghz g5, 2gb ram, ati radeon 9800 and 250gb... sometime in early july and i live in london...

i'm kinda like expecting it to only arrive in october, hell i'm desperate for it but if i've managed to do all my work so far, i'm better off just continuing to work than moaning about late deliveries :D haha

ill be the happiest bunny when it arrives though :)

pjhornak

Aug 29, 2003, 04:32 PM

Originally posted by GutBomb
come one people. apple gave you an ESTIMATED ship date. not a confirmed ship date. not a set in stone ship date. an ESTIMATED ship date. their ESTIMATE was wrong so they have modified their ESTIMATE to be more accurate. apple NEVER made an announcement of what date any machines will ship and i will eat my hat if anyone can prove apple has actually announced a concrete ship date rather than a simple ESTIMATE. (BTW, the E in ETA stands for ESTIMATE)

If you sold your old computer to order one of these you are an idiot. plain and simple. don't base your life on ESTIMATED ship dates that are not in your control. Apple never told you you would have the computer then, they said you MAY have the computer AROUND then. so far they have not charged your credit card yet so they are under no obligation to send anything to you ever! as soon as they do charge your card they have 30 days under the law to send it to you but as it is right now apple does not owe you a goddamn thing.

It sucks yeah, i'm waiting for mine too, but come on people, ESTIMATES are not EXACT

gutbomb... great welcome to the haters club...

yes well all know that on the top of your order from it says est. ship which means estimated...are you that ignornant that you have to capitalize the word esitmated seven times and use profanity and call people an idiot..to try and make a point take your bad karma and hate and go elsware... maybe to law school...then you might be qualified to spout off start out with a class in contract law...

Apple Ships New Power Mac G5
Over 100,000 Ordered Since June 23 Introduction
CUPERTINO, California—August 18, 2003—Apple® today announced that it has begun shipping the two single processor models of its Power Mac® G5, the world’s fastest personal computer featuring the first 64-bit desktop processor and the industry’s first 1 GHz front-side bus. The dual 2.0 GHz Power Mac G5 will ship late this month, as planned. Apple also announced that it has received orders for over 100,000 Power Mac G5s since its introduction on June 23.

“The Power Mac G5 is a big hit with customers and developers,” said Philip Schiller, Apple’s senior vice president of Worldwide Product Marketing. “The two single processor Power Mac G5 models are available now, so we wanted to get those into customers hands as soon as possible, and we’re right on track to deliver the dual 2.0 GHz Power Mac G5 later this month.”

apple NEVER made an announcement of what date any machines will ship and i will eat my hat

would you like some hot sauce on your hat

glowrider

Aug 29, 2003, 04:35 PM

Originally posted by GutBomb
clearly not enough money if you had to sell the previous one in order to get this new one that hasn't been shipped to you yet :rolleyes:

Well, I'm sorry that I don't live in my mom's basement. I have other needs that require money: rent, school, groceries...Try living in the real world.

MacMamma

Aug 29, 2003, 04:35 PM

[QUOTE]Originally posted by ucs308
[B]Being late is OK. Depending on the reason delaying delivery is OK too. Changing the date of delivery on the delivery date, is not OK. Anybody that works in an industry that has to deliver products to customers knows customers do not want surprises like this. Changing the delivery date at the very last minute with no warning is the very worst thing you can do.

Very right...it is just the way life is to have delays, but I agree that there's something quite disconcerting about ANNOUNCING a delay merely hours before the promised date. I'm still sure it will all be worth it in the end. Geesh, I'm pregnant and actually am more anxious for my G5 than for my baby to get here! But then again, there's no mistaking that a baby WILL come as promised! Haha! A bit of kidding there, but BTW I did email my Reseller about a ship date for my 1.8 (not a cto), because the reseller's website was bragging about actually having some G5's on hand, and this is her response:

Apple’s preliminary shipment of G5’s to the Apple specialists consists of demo models for display and we received those for the 1.6 and 1.8. _Per Apple, they will start shipping computers for distribution next week, but we have no word yet as to how many we will receive or a definite shipping date. _We’ll certainly advise you when we have your computer in house and ready to ship. _Hopefully it will be soon, and we’re all eager after the long and much anticipated wait!

Date: Thursday, August 28, 2003 2:17 PM -0700

I ordered on 7/23. I paid for Applecare so I could get Panther upgrade for free (Reseller's special), but if Apple is giving everyone Panther upgrade anyway, which is the least they should do, I think I deserve some freebie from my reseller. Oh, well, tick tock, tick tock......
Those of you who are expecting explanatory emails from Apple, PLEASE post them so those of us who ordered via other channels can see what they had to say!
:rolleyes:

eric67

Aug 29, 2003, 04:42 PM

Instead of all complaining about the delay, now imagine the reason of this delay :
-last minute problem hardware/software compatibility :
Apple decide to delay all shipment to fix the problem, then consumer will get good working computer and not fully bugged computer....
or
-in the same vein, Apple decided at the last minute to integrate the last IBM compiler, performance improved....will the consumer conplain??

-problem in the assembly line, not due to Apple, but to some external factors, can one tell me what Apple can do to that?? nothing, wait and see and pray that the problem is solved quickly

so in summary:
if the delay is due to a problem to be fixed, which one if still present present would have generated much more reaction from Apple consumers, or hardware/software performances improvement; who is going to complain??? better get a nice fully functional working computer alater than a earlier delivered useless computer...
guys please, I know most of you are upset, but please at least wait till Apple gets the time to explain the delay...

sososowhat

Aug 29, 2003, 05:02 PM

Options:

_ Several test machines spontaneously burst into flames
_ SCO received a preliminary injunction against shipping new versions of Unix
_ Former IBM Management promised the 2GhZ, but it was never actually developed
_ Panther mysteriously runs slower on the 2.0 than the 1.6
_ Someone stole all the inventory from the warehouse
_ The factory in Korea turned out to be radioactive
_ Other software problem
_ Other hardware problem
_ Other channel problem

tychay

Aug 29, 2003, 05:17 PM

Originally posted by windwaves
What do you mean "dignifying" ? Regardless, in some way I understand you do not disagree at least in principle with me.

When I read the original post, it seemed to me that you were taunting everyone who purchased a G5 PowerMac (in particular a 2x2Ghz). Perhaps the other poster read it the same way.

As for me, the only preorder I ever did was a G4/400 Yikes which I received on time while the other orders came in either a half a year late or knocked down 50 Mhz. At the time, I felt very bad for everyone who purchased a better machine than me. I learned that lesson quick and I guess these sort of debacles are part and parcel with Apple's secrecy.

Obviously, I didn't preorder a G5 and I told my friend to expect delays, especially on the top end. Not that this lessens the pain for her one bit.

Strange how a computer company can evoke such an emotional response. I do feel bad for many of the people on this board. It seems to me that the back-and-forth ship dates is a case of someone manually fighting with their own software with a poorly done, quick hack--something I've seen many times before in web development. We'll have to wait for Apple's explanation, though it will no doubt satisfy no one.

GutBomb

Aug 29, 2003, 05:24 PM

Originally posted by glowrider
Well, I'm sorry that I don't live in my mom's basement. I have other needs that require money: rent, school, groceries...Try living in the real world.

you mean that real world where someone thinks it is common sense to sell something they need in order to buy a replacement which may come in the mail tomorrow or may come in the mail in 3 months? it was a dumb decision.

and as for the eat my hat stuff, fine, i am applying large amounts of ketchup, but i am not really sure i should eat it just yet. "late this month" is not a concrete shipping date, and since it is the dual 2GHz we are talking about and everyone is complaing about, they still have not announced that they are shipping yet or a ship date.

sorry for coming offf as an ass in previous posts and possibly this one but really, it's annoying when people complain about a problem they caused themself by doing something idiotic and want financial restitution from some other company because THEY ****ed up and think someone owes them something.

and the capitalization was not for my benefit but for the people who don't seem to understand what ESTIMATE means.

ucs308

Aug 29, 2003, 05:39 PM

Originally posted by GutBomb
[B]come on people. apple gave you an ESTIMATED ship date. not a confirmed ship date. not a set in stone ship date. an ESTIMATED ship date.

Apple screwed up. Have you considered why the dates keep changing by 30 days at a time?

According to this from the FTC.

What is the Mail or Telephone Order Rule?

The Rule requires that when you advertise merchandise, you must have a reasonable basis for stating or implying that you can ship within a certain time. If you make no shipment statement, you must have a reasonable basis for believing that you can ship within 30 days. That is why direct marketers sometimes call this the "30-day Rule."

If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay -- either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent -- you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise.

And please don't say.. Apple did not charge the card. Everybody had a pre-auth put through tying up the funds for at least short period of time.

Why is that people paying top dollar for good product continue to allow Apple treat them like puppies that will go along with anything they do.

The G5 Product Manager 2 days ago said they would ship on-time. He said this *** 2 *** days ago.

And you guys are not even annoyed. WOW.

MattG

Aug 29, 2003, 05:43 PM

I just called about my DP order (placed July 9th, through the ADC store). It's still showing as "September 2nd or earlier," however the person told me on the phone that that is just an "estimation," and that it could be the end of September. She did tell me that if they were going to delay my order significantly, that they would have called me. This hasn't happened yet.

I'd also like to mention one thing to everyone...Your order status could very well change over the weekend. I ordered a 30gb iPod last Saturday morning, and by the end of the day it had a "Shipped" status with a tracking number and everything.

Don't give up hope!

MattG

Aug 29, 2003, 05:45 PM

And please don't say.. Apple did not charge the card. Everybody had a pre-auth put through tying up the funds for at least short period of time.For what it's worth, I called Amex last night to inquire about this. I placed my order about 7 weeks ago, and Apple never did put a hold on my card.

akac

Aug 29, 2003, 05:47 PM

Originally posted by G5Church
No matter when you get your G5 and when the 10.3 Panther comes out I should hope that Apple would offer all G5 owners the free upgrade. They are giving us hardware with software that basically doesn't even run properly on it. It has to have the 10.3 Panther to run at it's fullest ability. So being happy that they are coming later and "maybe we'll get a free upgrade to 10.3" because it's later doesn't cut it for me.

Um, how is that? From what I know and read of the situation - what you get out of 10.2.7 IS the best you can get compared to any other Jag machine. Yes, Panther is much faster - but its faster on ALL PowerMacs. Not just G5s. So Panther will be more optimized, but in so far as how 10.2.7 compares - its as optimized for the G5 as is possible for 10.2. to be optimized on any machine.

G5Church

Aug 29, 2003, 06:41 PM

To my knowledge the 10.2.7 does not allow the software to take advantage of the 64 bit processing. We will have to wait till Panther for the computer to be able to talk with the software in a 64 bit manner and not the current 32 bit.

I might be wrong but I'm pretty sure about this.

pjhornak

Aug 29, 2003, 06:46 PM

I don't have access to my email... has anyone received the email from apple regading a Dual 2.0 delay please post...

fcpguy

Aug 29, 2003, 06:50 PM

My status has been flopping back and forth all day...last night it was at 8/29 until about 9 PST. Then it changed to 9/29. This morning it was still at 9/29....since then however, it has flipped at least 6 times through out the day from 9/26 to 9/29...currently it says 9/29. Something very strange is going on.

leicaman

Aug 29, 2003, 07:49 PM

[i]And please don't say.. Apple did not charge the card. Everybody had a pre-auth put through tying up the funds for at least short period of time.

And you guys are not even annoyed. WOW. [/B]

Oh boy, I AM annoyed. I'm an education order and I got bumped to "on or before 06/29/03" - not even the 26th!!

But no matter what YOU say, it's the FTC's rule, not yours. And their rule only covers money you give them. There is no way it could apply to "I've set this money aside..." Well, you should have put it in an interest-bearing savings account. You could have made what, 80 cents by now? How could you not call that a good deal? :D

akac

Aug 29, 2003, 08:05 PM

Originally posted by G5Church
To my knowledge the 10.2.7 does not allow the software to take advantage of the 64 bit processing. We will have to wait till Panther for the computer to be able to talk with the software in a 64 bit manner and not the current 32 bit.

I might be wrong but I'm pretty sure about this.

Sorry, that is wrong. Panther is 32-bit as well. And frankly, making software 64-bit that doesn't need it would actually SLOW things down and take up more memory for no good reason.

In fact, the parts of the OS that need to be 64-bit in Panther are ALREADY 64-bit in 10.2.7.

See, 64-bit ness only speeds up apps that use a lot of 64-bit integers. Anyhow, there are LOTS of places on the net to get more info about this and I don't want to waste the space here. Suffice it to say that the only apps that care about 64-bit are those that need more than 2/4 gigs of RAM (which 10.2.7 allows) and those apps that need 64-bit integer precision (which is a mostly scientific, enterprise databases with several trillion records, etc...).

redcalx

Aug 29, 2003, 08:08 PM

Ok... where is this letter that everyone said apple is writing. Has nobody heard anything else?

ucs308

Aug 29, 2003, 08:10 PM

Originally posted by redcalx
Ok... where is this letter that everyone said apple is writing. Has nobody heard anything else?

I checked with Apple customer service this afternoon, they gave a revised delivery date for the letter, of 9/25/03.

MattG

Aug 29, 2003, 08:25 PM

Originally posted by ucs308
I checked with Apple customer service this afternoon, they gave a revised delivery date for the letter, of 9/25/03. lol

pjhornak

Aug 29, 2003, 08:50 PM

Originally posted by MattG
lol

yeah ok now that was funny....

ucs308

Aug 29, 2003, 08:58 PM

Originally posted by leicaman
But no matter what YOU say, it's the FTC's rule, not yours. And their rule only covers money you give them. There is no way it could apply to "I've set this money aside..." Well, you should have put it in an interest-bearing savings account. You could have made what, 80 cents by now? How could you not call that a good deal? :D

They do not have to take your money to run foul of this rule. They simply need to advertise a product and start taking orders. Exactly what Apple has done. Remember they were not taking pre-orders with an unspecified date. They were taking orders and specifying a ship date, "On or before" Now they have moved the date precisely 30 days out, giving themselves as much rope as they offically can.

I would imagine the legal folks are having kittens, given Schillers press releases and the interview Todd gave a couple of days ago.

I don't doubt that most people like Apple and Apple products enough to cut them some slack. I equally sure there is good reason for the delay. But, bumping orders to make way for an important, and, testy client would not be it. Precisly the type of practices the FTC is trying to protect consumers from.

MattG

Aug 29, 2003, 09:12 PM

Well this should be an interesting weekend...I suppose at some point, my order is going to slip to late next month like everyone else's seem to be. Come on Apple, surprise me :)

G5Church

Aug 29, 2003, 09:21 PM

I'm glad someone finally pointed that out. I was getting ready to say something about it myself. Nowhere on my "order status" does it say ESTIMATED, as one of our other posters likes to print it. It says on or before. The "on" has passed. We are now "after" and the promised, not ESTIMATED, date has passed.

Dave K

Aug 29, 2003, 09:23 PM

Originally posted by CaptainScarlet
It's very rare when a job is pulled due to a "material missing" problem.

And usually when materials run low, we ship what we can and ship the rest later.
Theoretically speaking, the problem here would be that were Apple to decide the glitch was vital, requiring immediate patching and repair to ensure proper operation, the "material missing" would be the OS.

Which, considering that no previous OS is likely to work on this machine, is something you can't really ship the computer without.

G5Church

Aug 29, 2003, 09:27 PM

Originally posted by G5Church
I'm glad someone finally pointed that out. I was getting ready to say something about it myself. Nowhere on my "order status" does it say ESTIMATED, as one of our other posters likes to print it. It says on or before. The "on" has passed. We are now "after" and the promised, not ESTIMATED, date has passed.

Okay, before anyone rams this down my throat... I went and double checked. The column that the "on or before" date is in, is called "Est. Ship."

I care to say nothing more about this but to point out that still no one is talking about the delay of single processors. That's what I have on order, it originally said 8/29 and earlier today said 9/15 and then 9/12 and now again 9/15.

AidenShaw

Aug 29, 2003, 09:46 PM

Originally posted by akac
the only apps that care about 64-bit are those that need more than 2/4 gigs of RAM (which 10.2.7 allows)

10.2.7 (G5) and 10.3 do not allow an *application* to use more than the 2/4 GiB limit - memory pointers are 32-bits, so it is impossible to address more memory.

The SYSTEM is able to manage more memory, so that it can have multiple 2/4 GiB applications running simultaneously (given enough RAM).

There's nothing magical about this - even 16-bit computers from the 1970s could address more than 16-bit address spaces. Windows and Linux systems on Pentium 4/Xeon systems today can support up to 64 GiB of RAM - clearly on a 32-bit system.

Except for the very rare application that depends on 64-bit integers, none of the PPC970s advantages are due to its ability to handling 64-bit addresses. It's a fast chip in 32-bit mode, which should be good enough....

-------------

And BTW, has anyone received the e-mail explaining the change in shipping dates yet?

I hope that Think Secret is wrong about one education order being bumped to the front of the queue - that's a horrible way for Apple to treat its customers.

fcpguy

Aug 29, 2003, 09:56 PM

Ok from 9/29 to 9/26 to 9/29 to 9/26 now to 9/22.....things are getting a little better...not that it's that much consolation:confused:

mxpiazza

Aug 29, 2003, 10:14 PM

Originally posted by fcpguy
Ok from 9/29 to 9/26 to 9/29 to 9/26 now to 9/22.....things are getting a little better...not that it's that much consolation:confused:

what is your config? are you an EDU order?

akac

Aug 29, 2003, 10:26 PM

Originally posted by AidenShaw
10.2.7 (G5) and 10.3 do not allow an *application* to use more than the 2/4 GiB limit - memory pointers are 32-bits, so it is impossible to address more memory.

The SYSTEM is able to manage more memory, so that it can have multiple 2/4 GiB applications running simultaneously (given enough RAM).

There's nothing magical about this - even 16-bit computers from the 1970s could address more than 16-bit address spaces. Windows and Linux systems on Pentium 4/Xeon systems today can support up to 64 GiB of RAM - clearly on a 32-bit system.

Except for the very rare application that depends on 64-bit integers, none of the PPC970s advantages are due to its ability to handling 64-bit addresses. It's a fast chip in 32-bit mode, which should be good enough....

Almost agree :) Under a 32-bit processor, since the OS itself and VM, etc.. need to take up part of the 4GB memory space a 32-bit processor can take, a process can usually only really get to a max of maybe 2GB of memory used - if nothing else runs.

Under 10.2.7 and Panther, the OS can handle much more RAM, and so a single process can take up 4 GB of RAM all by itself. So in that case, the 64-bit memory allocation of the G5 DOES help specific processes.

But well said on the fact that the 64-bitness of the processor does not help it run any faster.

fcpguy

Aug 29, 2003, 10:32 PM

Originally posted by mxpiazza
what is your config? are you an EDU order?

Added the 9800 and removed modem...those are the only things I customized. No I am not an EDU order, just a normal joe who ordered a dual 2 G at about 9pm PST the day of the keynote....I just checked again and it's holding steady at 9/22

thmehr

Aug 29, 2003, 10:37 PM

Isn't there a law where a seller has 6 weeks to complete an order once it is taken?

mxpiazza

Aug 29, 2003, 10:41 PM

i'm a BTO as well, combo drive instead of superdrive to save some cash, and added in the bluetooth option. i'm an education order, and i was at 9/26 earlier today, now i'm holding steady at 9/29. ohio state starts classes 9/24, so if i get dropped down to that 9/22, with priority overnite shipping.... that would be hot.

AidenShaw

Aug 29, 2003, 10:41 PM

Originally posted by akac
Under a 32-bit processor, since the OS itself and VM, etc..

Under 10.2.7 and Panther, the OS can handle much more RAM, and so a single process can take up 4 GB of RAM all by itself.

Are you sure about that?

In other operating systems that I've worked with (VMS/Windows/BSD/Linux...) the operating system is mapped into the top 1 or 2 GiB of each process's address space.

It's not because the OS needs the memory addressing (simple virtual memory on a 32-bit system would allow the OS to reside in a separate 4 GiB memory space).

It's because each process needs to call system functions, and that's very easy if the system functions appear in the same memory space as the process. No memory space magic is needed to call I/O or other functions - they are just there.

I would be quite surprised if a BSD-based system like OSX has moved the operating system into a separate virtual address space that's inaccessible from normal processes. I'd think that that would cause major havoc.

G5Church

Aug 29, 2003, 10:43 PM

To Our Valued Apple Customer:

We are very excited that the Power Mac G5 systems have started shipping and
want to provide an update on the status of your order.

The demand for the dual processor PowerMac has been overwhelming and our
employees are working around the clock to meet demand. Initial units will be
sent to education institutions to meet key back to school deadlines. We
currently anticipate shipping your new G5 PowerMac in 7-10 business days.

If for any reason this revised shipping date is not acceptable, please let us
know and we will promptly change or cancel your order per your instructions.
If we do not hear from you prior to shipment, we will assume the revised date
is acceptable and will ship your order. If you decide to cancel your order and
it was paid for in advance, you will receive a prompt refund.

If you should have any questions or would like to change or cancel your order,
you can reach us at 800-676-2775 Mon-Fri 8am-9pm, Sat-Sun 9am-6pm (Central),
or by email at customerconfirm@group.apple.com.

You can track the status of your order by visiting
http://www.apple.com/orderstatus or http://store.apple.com/ and click the
"Your Account."

Contact Information:

Fax # (512) 674-2226
Phone # (800) 676-2775 Mon-Fri 8am-9pm, Sat-Sun 9am-6pm CT

If you have any questions concerning your order, please call us at

Sincerely,
Apple Computer ACD (AppleStore)

G5Church

Aug 29, 2003, 10:46 PM

I just wanted to get that up quick for you guys to see. The funny thing about this is that I do not have a dual 2.0 on order. I am the only complaining that my ship date has been pushed back and I have a 1.8 on order. I guess I'm the only one because no one else has said anything.

Maybe they accidentally put a dual on order for me. I'll come out on top. I plan to call them monday after everyone has their assault on them today.

mxpiazza

Aug 29, 2003, 10:46 PM

Originally posted by G5Church
To Our Valued Apple Customer:

....We currently anticipate shipping your new G5 PowerMac in 7-10 business days...

Sincerely,
Apple Computer ACD (AppleStore)

what is your config? when was your original order date? are you an EDU customer? what is your est. shipping date on your order status page??

mxpiazza

Aug 29, 2003, 10:54 PM

holy crap! go to the apple store, and put an order for a dual in your cart.... they're shipping in 10-15 buisness days! what is this...?

edit: this is for stock, and BTO orders...

G5Church

Aug 29, 2003, 10:56 PM

Originally posted by mxpiazza
what is your config? when was your original order date? are you an EDU customer? what is your est. shipping date on your order status page??

My config is a 1.8 with the upgraded Radeon card. not the Pro version. I think that was it. I ordered my computer the day they were announced. So if anyone has a right to be mad it's me becuase it should have gone out with the first batch. The new ship date is "on or before" 9/15. I think it was an edu. I'm not sure. I'm between schools finishing up my last hours. My church bought it for me to use because I am the new Media Director there. I was told by Apple on the phone from a supervisior that I still fell under the edu rules so I could order at the Edu prices.

rundevilrun

Aug 29, 2003, 11:03 PM

I just got the letter too, mine's a little different:

The demand for the dual processor PowerMac has been overwhelming and our
employees are working around the clock to meet demand. Initial units will be
sent to education institutions to meet key back to school deadlines. We
currently anticipate shipping your new G5 PowerMac in 3-4 weeks.

I think I may see if changing it to a stock config will get it here faster.

jelloshotsrule

Aug 29, 2003, 11:04 PM

Originally posted by mxpiazza
holy crap! go to the apple store, and put an order for a dual in your cart.... they're shipping in 10-15 buisness days! what is this...?

edit: this is for stock, and BTO orders...

you're absolutely right. i just ordered a dual 2, with some options and as of like 9 pm or whatever it said 4-6 weeks... and as you said, now you throw something in your cart (i config'd it the same just to test) and sure enough, 10-15 days

so this raises the question... have people's estimated ship dates jumped in the last hour or so as well?

edit: my order hasn't changed. says 10/14...

mxpiazza

Aug 29, 2003, 11:10 PM

Originally posted by jelloshotsrule
you're absolutely right. i just ordered a dual 2, with some options and as of like 9 pm or whatever it said 4-6 weeks... and as you said, now you throw something in your cart (i config'd it the same just to test) and sure enough, 10-15 days

so this raises the question... have people's estimated ship dates jumped in the last hour or so as well?

edit: my order hasn't changed. says 10/14...

i just checked my order, and it went down from 9/29 to 9/26, that's all, which is far more than 10-15 buisness days that are on the store when you configure a system. 15 buisness days (Mon-Fri, discounting Labor Day) would be monday the 22nd... i better get mine before that.

G5Church

Aug 29, 2003, 11:12 PM

I just did the same with a 1.8. Totally stock. It said 7-10 ship days. Why in the world would the ship my order, done the day they were announced, the same day as some one who orders one right now. I guess my order just got lost, I'm on the bottom of the pile, mine got dropped on the floor and put on the bottom. I'm rabbling, but it just doen't make since to me at all. It's as simple as that.

MacFix

Aug 29, 2003, 11:15 PM

To Our Valued Apple Customer:

We are very excited that the Power Mac G5 systems have started shipping and
want to provide an update on the status of your order.

The demand for the dual processor PowerMac has been overwhelming and our
employees are working around the clock to meet demand. Initial units will be
sent to education institutions to meet key back to school deadlines. We
currently anticipate shipping your new G5 PowerMac in 10-15 business days.

If for any reason this revised shipping date is not acceptable, please let us
know and we will promptly change or cancel your order per your instructions.
If we do not hear from you prior to shipment, we will assume the revised date
is acceptable and will ship your order. If you decide to cancel your order and
it was paid for in advance, you will receive a prompt refund.

If you should have any questions or would like to change or cancel your order,
you can reach us at 800-676-2775 Mon-Fri 8am-9pm, Sat-Sun 9am-6pm (Central),
or by email at customerconfirm@group.apple.com.

ProphetSix

Aug 29, 2003, 11:18 PM

Originally posted by G5Church
I just wanted to get that up quick for you guys to see. The funny thing about this is that I do not have a dual 2.0 on order. I am the only complaining that my ship date has been pushed back and I have a 1.8 on order. I guess I'm the only one because no one else has said anything.

You're not the only one. I got the same letter. I orderd a 1.6 model, with a 9600 Vid card. Was an 8/29 ship date as of yesterday. Went to 9/12 this morning, then 9/15 this afternoon. That's when I called in. When I called in, I was told that the "e-mail group" was crafting an explanation as to why the delays. They explained to me that this group wanted to "do something special" in the e-mail, to explain what was going on. I got snowed. There's NOTHING in that letter that explains why popular demand for the DP models caused delays for hte whole line. (I was also told that ALL 1.6, 1.8 and 2.0 models were delayed across the board. Manufacturing supply problems, but they weren't specific on what.) I agrees with the others here that Apple should do something for us here, (like a free copy of 10.3) for these delays. When I got this e-mail, I checked my order status again, and it's now back to 9/12.

[begin rant]
Come on Apple! Load a copy of Excel on those machines you have at the office. You make COMPUTERS for crying out loud! Figure it out: 3,000 orders per day, 1,000 units made per day.... Hey! We're gonna have to adjust the shipping date every X number of orders to reflect our production capacity! Holy #$*@ ! :mad:
[/end rant]

And for all of you with your "my credit card has funds on hold", be greatful. I sent in an e-check for funding on 7/8. They've actually HAD my money for almost 2 months now.... :(

mxpiazza

Aug 29, 2003, 11:19 PM

Originally posted by G5Church
I just did the same with a 1.8. Totally stock. It said 7-10 ship days. Why in the world would the ship my order, done the day they were announced, the same day as some one who orders one right now. I guess my order just got lost, I'm on the bottom of the pile, mine got dropped on the floor and put on the bottom. I'm rabbling, but it just doen't make since to me at all. It's as simple as that.

nothing is shipping the same day (maybe you meant the same day as YOURS)... but for all processors, stock AND custom:

1.6: 7-10 bus. days
1.8: 7-10 bus. days
2.0: 10-15 bus. days

mxpiazza

Aug 29, 2003, 11:22 PM

i don't have access to the email that they sent my letter to, but all i know is that if i get an email from apple telling me that my computer order is being delayed 3-4 weeks when i can go to the apple online store and put it in a cart and it shows 10-15 buisness days, i'm going to flip...

strangelogic

Aug 29, 2003, 11:27 PM

Well - either they mean what they said - and there is this huge order from a school that they bumped to the front of the line. Or - Steve has something to say in Paris - maybe about Panther? I don't want to get my hopes up, but - maybe they have decided they need to get 10.3 on these. I guess that is too unlikely - but I can hope that the stevenote holds some promise.

Why else could they basically promise to ship approximately 60,000 machines all in the same time period? They want to (or need to) add an extra bonus in the box? Just a thought...

Mad Baggins

Aug 29, 2003, 11:29 PM

Originally posted by AidenShaw
It's because each process needs to call system functions, and that's very easy if the system functions appear in the same memory space as the process. No memory space magic is needed to call I/O or other functions - they are just there.

Library functions are probably considered to be part of the application. I don't know about OSX and PPC, but in some other systems OS functions (system calls) are invoked via interrupts. Function calls wouldn't deal with memory addresses directly at all, in which case it would be theoretically possible to stick the OS above the 4GB level.

Assuming you have that much RAM. I wonder how many folks/companies are planning to put the whole 8GB in their duallies. :)

Baja2k

Aug 29, 2003, 11:48 PM

Long story that I will try to make it as short as possible.
Ordered my dualie on June 25th. At that time guy on the phone offered $25 off a new Ipod. I had no interest. Two weeks later my wife mentions she would like an MP3 player. Somebody told her about a Zen Player. I told her the Ipod is better and maybe Santa would bring it to her. Called Apple back and asked for the $25 Deal and they said no. They told me I needed to buy it when it was offered. Guy has the nerve to ask me if I want it at full price. Bite my *ss. No Thanks.

I called early this morning to complain about their handling of my dualie order. I ended up with the same $75 discount that several people mentioned earlier. The girl was searching for something, like software, they could give me not to cancel my order. We finally settled on a personalized ipod with the $75 discount. However, remember Santa from above. Don't ship the IPOD to my home address send it to my work address. Well it's got to be a seperate order to do that, she says. Final deal is that I pay full price for the Ipod on a new order and she credits the $75 to my dualie because the credit must be traceable to the dualie "problem."

Ok Now I'm kinda satisfied. The "letter" tonight did NOT do much to improve my feelings of how they handled the situation but I'll live.

However, When I check the status of my order now, it has been reset so that none of the items appear to have shipped.
The speakers, .mac, Apple Protection Plan which are all sitting beside me right now (And have been for 2 months) all show to be shipping in 1-2 days. The dualie shows (NOW GET THIS) shipping in August. What a mess. I called them back and they assure me that the order is correct in the official system and I won't get duplicates of the stuff I already have. I don't expect to see the dualie until late September.

I think the Ipod will be here in time for Christmas.....maybe

We'll See.

BTW, I'm kinda bored. So here are the specs of my dualie as it should arrive.

2 gig ram
2X250Gig HD
9800 pro
Bluetooth

All this to edit video of my daughter and baby due in January(We should know boy or girl next Friday) So we can burn DVD's to send to grandparents.
Also got a FCP 4.0 Box sitting right here. All I need is my dang Mac.

EDIT: Added the NOT above to correct my feelings about their explanation in the "letter."

leicaman

Aug 30, 2003, 01:51 AM

[i]
I don't doubt that most people like Apple and Apple products enough to cut them some slack. I equally sure there is good reason for the delay. But, bumping orders to make way for an important, and, testy client would not be it. Precisly the type of practices the FTC is trying to protect consumers from. [/B]

It should be noted we do not know that is the reason for the delay. It could very well be that the latch on the door may be bad on a bunch of cases. And Apple just gave themselves enough room (another 28-30 days) to get things going again.

I seem to remember I had an order from Apple once that was delayed, and I had to actually confirm to them that I still wanted it. So I expect that kind of email here. They'll ask me if I still want my G5 dual 2GHz and I'll reply "Are you crazy? YES!!!"

The way they were saying it was going to ship in numbers by the end of the month seems to indicate they were trying hard to make it.

Or that they're clueless on how to deal with the public. I'm still waiting for an email to help me decide which it is.:D

JtheLemur

Aug 30, 2003, 02:53 AM

FWIW - the CTO Dual that I ordered as an Educational Institution is still on track for OOB 9/2. It hasn't changed at all. Then again, I only ordered one - not sure if that qualifies me to actually receive it on-time as part of Apple's supposed push to get them out the door to Edu Inst customers before school starts!

leicaman

Aug 30, 2003, 03:37 AM

Originally posted by JtheLemur
FWIW - the CTO Dual that I ordered as an Educational Institution is still on track for OOB 9/2. It hasn't changed at all. Then again, I only ordered one - not sure if that qualifies me to actually receive it on-time as part of Apple's supposed push to get them out the door to Edu Inst customers before school starts!

That's what I thought for me too, since I'm an educational order who ordered on June 23rd. But it seems my school probably doesn't qualify - even though we're the only listed shool on Apple's web site for our city.

I just got the email, and they confirm that they are making a priority of educational orders. Maybe at this point they don't recognized individual orders for education faculty or staff (me) as the same as a big school like the one in Virginia that is buiding a cluster. My friend ast the Salk Institute is probably going to get his bunch of G5s before me too. :rolleyes:

G5Church

Aug 30, 2003, 10:10 AM

After I received my letter last night about the delayed ship of the duals I wrote back. I asked about why I was getting this letter even though I bought a 1.8. Here's the reply I got this morning.

Dear ****** ******,

Thank you for placing order ******** with the Apple Store.

At this time, the POWER MAC G5 1.8GHZ CTO on your order is delayed due to a product constraint. Our goal is to ship your product within the next 7-10 business days.

A shipment notification will be emailed to you when your order is shipped. In the future, if you would like to check the status of your order, you are welcome to visit our order status web page at <http://www.apple.com/orderstatus>.

We appreciate your business and apologize for the delay.

Regards, Debra