PowerMac 2.0GHz Machines - 10-15 Business Days

[MacRumors]

Apple has sent out emails to at least some individuals who have ordered a PowerMac G5 2.0GHz machine indicating that due to demand and the filling educational institutional orders, they can expect their Dual G5s to be sent in 10-15 business days.

The demand for the dual processor PowerMac has been overwhelming and our
employees are working around the clock to meet demand. Initial units will be
sent to education institutions to meet key back to school deadlines. We
currently anticipate shipping your new G5 PowerMac in 10-15 business days.



This includes orders which were placed on June 23rd -- the first day that the PowerMac G5s were available for order.

[arn]

Full Email

To Our Valued Apple Customer:

We are very excited that the Power Mac G5 systems have started shipping and
want to provide an update on the status of your order.

The demand for the dual processor PowerMac has been overwhelming and our employees are working around the clock to meet demand. Initial units will be
sent to education institutions to meet key back to school deadlines. We
currently anticipate shipping your new G5 PowerMac in 10-15 business days.

If for any reason this revised shipping date is not acceptable, please let us
know and we will promptly change or cancel your order per your instructions.
If we do not hear from you prior to shipment, we will assume the revised date is acceptable and will ship your order. If you decide to cancel your order and it was paid for in advance, you will receive a prompt refund.

If you should have any questions or would like to change or cancel your order,
you can reach us at 800-676-2775 Mon-Fri 8am-9pm, Sat-Sun 9am-6pm (Central), or by email at customerconfirm@group.apple.com.

You can track the status of your order by visiting http://www.apple.com/orderstatus or http://store.apple.com/ and click the "Your Account."

[jelloshotsrule]

of note:

some people are getting emails saying 3-4 weeks.

also, if you go into the online store and config any type of dual 2ghz set up, you get 10-15 days....

meanwhile, the order i placed a few hours ago (before the big change in ship time), still says on or before 10/14

[blahblah123]

whose says 10-15 days? i have a 3-4 week-er.

mine's non-educational .. could that be it?

[trog]

that's funny. 10-15 business days or 3-4 weeks. Apple's just so clever with words.:rolleyes:

[trog]

Everybody notice that it says education "institutions". That is a different type of order than just buying something through Apple's store for education as an individual (e.g. student).

I placed an order early the 25th of June through the Apple store for education, with an original ship date of 8/29. It is now set to 9/29 and the Apple rep on the phone said that is unlikely to change.

[adamfilip]

yes considering there are only 5 business days in a week.

2-3 weeks

[trog]

Originally posted by adamfilip
yes considering there are only 5 business days in a week.

2-3 weeks

Don't forget there's only four business days next week. Oh, those marketing GENIUSES at Apple! ;)

[blahblah123]

Originally posted by trog
that's funny.ah, you're quick. but that's not funny <wink>.
so then what's with the extra week? seems rather insignificant and hence quite strange, if you ask me.

[halabar]

I'm gonna cancel my order. If I have to wait another month, I can wait two or three, and have it ship with Panther free. My G4/400 will hold up a little while longer.....

So all us Mac fans order the first day, and get screwed. But all the corporations and schools get whatever they want right away. That sucks.

Anyone want to hack Virginia Tech?.....

[Alexander]

Discounts? Really? That's very un-Apple.

I know they give out shipping upgrades at the drop of a hat, but I've never heard of them applying a discount.

How much of a discount are we talking here?

[nagromme]

Ordering first and not getting yours first is a problem. (Cancelling and waiting for Panther to re-order is a smart option probably.)

But a school not having them in time for the semester is a problem too. I can see Apple has a tough call to make in satisfying the needs of edu institutions.

Either way, the excessive demand is a problem for Apple. There are worse problems they could have, though!

[trog]

Originally posted by blahblah123
so then what's with the extra week?
There are 4 business days next week (2nd-5th), 5 the next, (8th-12th), 5 the next (15th-19th). That equals 14 business days, add the 22nd to make 15 and you're at 4 weeks.

The thing is, most people's orders say 9/29 now, right?... that's more like FIVE weeks.

Ugh!!

[reiggin]

Originally posted by halabar
So all us Mac fans order the first day, and get screwed. But all the corporations and schools get whatever they want right away. That sucks.

Anyone want to hack Virginia Tech?.....

And this is different from past experiences in what way? Corporations and schools ALWAYS get first priority to any business that depends on them as their primary cash-flow. Do you really think Apple, of all companies, can afford to tick off those two groups any more? And besides, I think you'd get screwed regardless for ordering "first day." I did that when the B&W G3's came out. And boy did I regret it later. They were followed by upgrades very shortly thereafter ( 2 - 3 months if memory serves). And here again, we've got a COMPLETELY new machine and I'm willing to bet dollars to doughnuts (Krispy Kreme, please) that Apple has to update (or, heaven forbid, recall) some of these in the next couple months. This G5 stuff is heavy duty and it's obviously a tricky beast. So, in summary, you'd be wise to wait to get yours.

[trog]

Originally posted by reiggin
And this is different from past experiences in what way?
I certainly can't speak for everyone, but the thing that makes me most upset now is not the delay itself but the way Apple handled it.

Their G5 product manager lied on wednesday, flat out. There is no way he thought they would ship all those orders today. Then they just change everyone's order without any notification, and a day after the fact send an extremely smug email.

If you read it it sounds like they are almost daring you to cancel it. They plainly state that the first machines are going to education and if you'd like to cancel... buhbye!

Why lie about it? They could have told us a week ago and it would have been a heck of a lot better. It was just very disappointing to be treated this way, most of all (IMO):(

[SeaFox]

Hey, which do we think will happen first:

1) Apple ships 2Ghz G5's

2) Apple intros new Powerbooks

3) Apple releases Panther

4) iTunes and iTMS for Windows released

5) Bill Gates releases statement: "The reason Longhorn has been delayed until 2005 is that Apple hasn't released Panther yet. We can't continue work on the next version of Windows until we have something to copy off of."

[Gyroscope]

Oh Apple will u ever ever learn?

:D :p

[danbirchall]

I ordered a PMG5 July 17. My original "on or before" date was 9/29. I didn't have enough Apple Instant Loan to cover the entire system cost (BTO options and a 23HD) but the guy on the phone said it was okay so I figured sooner or later they'd contact me to sort things out.

They did, around August 1 (2 weeks after the order). Can't split the payment on a single order, they said. So I had to re-book the order.

In retrospect, maybe I -should have- dropped the 23HD from the order, re-booked it as a separate order, and changed the payment on the order from AIL to a credit card. But I didn't think of that. The AIL amount was enough to cover the 23HD, but not enough to cover the G5 by itself, so I re-booked the G5 order. That gave me a 10/14 "on or before" date, and all this took quite a while on the phone with various Apple folk.

The last guy I talked to took pity on me and knocked $200 off the price of the G5 ($3744 vs. $3944).

Since the 23HD didn't have to "Wait" for the G5 to be ready any more, it promptly showed up by around August 5. It's been sitting in a corner of the basement ever since, still in the box -- I'm upgrading from an iBook, which doesn't have ADC and sure as heck doesn't drive anything at 1920x1200!

At least my 10/14 date is holding steady thus far. One of the Apple folk I talked to said that the "on or before" date is typically the last day of a 3-week window in which the product will ship. Today I read on some rumor site that they're playing catch-up, but -should- be able to ship everything that was ordered before mid-August by the end of September. If that's true, I can expect mine closer to the front of its three-week shipping window.

Counting the days 'til my credit-card balance goes WAY up... *sigh*

[Makosuke]

I'm sure Apple hates to be in a can't-quite-pull-it-off position, but all things considered this seems to be about the best you could hope for in a constrained demand situation.

They don't have enough to cover anything, so I can't imagine that they even really have any choice other than to make the schools happy first (being that it's right at the start of the school year, and Apple needs all it can get there... plus schools make good testbenches).

As for the rest of the early birds, figure that they fed you the worst possible date. Then, if they end up shipping the things after only two weeks instead of four, great. Isn't that better than underestimating again and having people get even angrier? Besides, if they're kicking in a bonus or two, that's a nice incentive to not get too upset.

Me, I'm waiting till they've been out a bit, then going for a DP2.0. I figure that'll give me time to get the warning if there are eratta with the early versions, or perhaps for Apple to work out any early manufacturing issues. And if, once people've got them in their cold, sweaty hands, if they don't look awesome enough, I'll just wait for Rev2.

I'd love to have one right now as much as the next guy, but be realistic and roll with the punches--Apple seems to be trying hard to make this work, and it's a big change.

[ProphetSix]

I hope eveyone realizes, and I wish they'd update the main story to reflect this, but this delay doesn't affect JUST the DP 2.0, but ALL G5 orders. My 1.6 got bumped, and after calling in, I was told that ALL G5 orders we're bumped. (I imagine they weren't talking about hte educational ones. Hey, they have to ship SOMETHING to say that they made the shipping deadline.)

[JtheLemur]

FWIW - the CTO Dual that I ordered as an Educational Institution is still on track for OOB 9/2. It hasn't changed at all. Then again, I only ordered one - not sure if that qualifies me to actually receive it on-time as part of Apple's supposed push to get them out the door to Edu Inst customers before school starts!

[Genie]

Apple was reasonably helpful to me - I'd suggest asking nicely wha they can do to help you, and pointing out that in the month you wait, Moore's Law is putting downward pressure on all PC pricing, so the price on your G5 should be adjusted.

[LoopHoles]

i don't get why apple does this so often.

why couldn't steve jobs announce the G5 would start shipping in the fall (september or first week of october) instead of august and give the company some cushion time? then they could ship special edu orders before making it available to the public. who knows? even ship it earlier than announced.

he could even have said the G5s would start shipping when Panther was released. that would get some mighty long lines in front of the apple stores. missed a big opportunity.

[mxpiazza]

i have a BTO dual (combo drive, bluetooth module) 2.0 GHz G5 that i ordered 6/24, day after the keynote through the education (student) site. My order status says the est. shipping is on or before 9/29, and in my letter from apple, i was one of the 3-4 weeks people. That really ticks me off, because i ordered it a day after it was announced, and i need this thing for school... i would think that i wouldn't be waiting longer than some of the people who a) ordered later, or b) arguably don't need it with as much urgency, since i have to have a computer to go to school with. i refrained from calling and complaining until i recieved the much ballyhooed letter, but now that i have recieved it, i'm calling tomorrow to see what i can't get done about this.

[Bob Knob]

I wasn't going to chime in on any of the shipping threads, but I just can't let this go.
When you go to a restaurant you are seated as soon as there is a table big enough for you party, your hunger level means nothing. When you take your car in for repairs work is started on by the next qualified mechanic available no matter how much work needs to be done. Having someone decide who needs a computer the most is one of the most bizarre things I've ever come across. And no, this is not how Apple has been run in the past, one of my employees worked at Apple for four years in the education sales divisions (before Apple nuked the whole thing)
So now according to Apple a student having access to a new computer is more important than his/her parents using the same computer to make the money to send him/her to school.

Did I cancel my order? No, all 8 of my dual 2GHz G5s that were ordered at noon the first day are still on "open" status.
I strongly suggest that you place a polite but firm call to 800-My-Apple and first ask for your shipping to be changed to next day, and then to have the shipping charged waived. They have done this for everyone I have spoken to this afternoon (that's 15 orders and some were for just one computer)
As for "free" panther, it's doubtful you could get them to commit to that... but I will tell you that if you have a multiple computer order it is possible... your mileage may vary.
At no time during the call should you get irate or threaten to cancel your order, OR threaten to switch. Your approach should be your dissatisfaction with how Apple's online store handled your order, and that at this point in time it is doubtful you'd use this method of buying computers in the future.
Apple is VERY motivated to have a successful online store as its success is heavily used to market their online music store to the labels. They are still trying to iron out licensing issues with both the Windows and international versions, and this shipping problem has not gone unnoticed.

Note, this wasn't meant as a rant or vent.

[tazznb]

Originally posted by Bob Knob
Having someone decide who needs a computer the most is one of the most bizarre things I've ever come across. And no, this is not how Apple has been run in the past, one of my employees worked at Apple for four years in the education sales divisions (before Apple nuked the whole thing)
So now according to Apple a student having access to a new computer is more important than his/her parents using the same computer to make the money to send him/her to school.

I work in education; there's a LOT that people don't see.

If you could see all the Dells stockpiled in the schools, and how some dept supervisors / heads of technology try anything to refuse getting an Apple order (almost to the point that you'd think they get paid under-the-table for doing so). You have some of these twisted minds trying to ban purchases of Apple computers!

Apple not being in time for any educational institution GIVES THEM THAT EXCUSE!

That's how they lost the edu market in the first place; you can't put a time-sensitive educational institution in the same queue with the casual purchasers.

You have to believe me when I say they are making the right move.

Lat thing; no one puts more unnecessary wear on a computer than kids. I'm sure we replace computers more than most companies :eek:

Besides if it were February we wouldn't get first dibs.

[MattG]

I haven't received a letter from Apple regarding my order, and my shipping date (9/2) hasn't changed. Does this mean I can assume it will be here on time??

The only thing that I could imagine might be my saving grace is the fact that I ordered this under the ADC program (with the student membership), and I'm having it shipped directly to the school I happen to work at. It's not FOR the school, it's a personal computer for me. I'm just having it shipped there because there's no one home at my house during the day to sign for it. Hmm...

[Alexander]

Originally posted by MattG
The only thing that I could imagine might be my saving grace is the fact that I ordered this under the ADC program (with the student membership), and I'm having it shipping directly to the school I happen to work at. It's not FOR the school, it's a personal computer for me. I'm just having it shipped there because there's no one home at my house during the day to sign for it. Hmm...

I wouldn't put stock in the address; I live on a well-known campus, but got the email. I'm a paying (non-student) ADC member, and while I used the same Apple ID, I didn't order this particular machine through that program.

Has anyone using the ADC discount gotten the email?

[3-22]

I think Apple when planning there production runs guessed wrong. I'm thinking they did not expect so many duals to sell, out selling all other models actually. Duals have a different motherboard, and also of course require 2 of the most high end processors. The processor too probably also have been slow to deliver being the top performer. I guess G5 production is like intel, a chip is made and rated on it's performance. If it's not stable at 2.0, then mark it as 1.8GHz (and so on).

I think Apple should have expected the demand but who knows... People have been waiting so long for a new processor, but then again the tech. market is still so unstable and you wouldn't think most people are in a postion to blob down 3k for a computer.

Anyway, we'll see... But this is lousy PR, but will probably soon be forgetten in a coupe months.

[3-22]

Originally posted by Alexander
I wouldn't put stock in the address; I live on a well-known campus, but got the email. I'm a paying (non-student) ADC member, and while I used the same Apple ID, I didn't order this particular machine through that program.

Has anyone using the ADC discount gotten the email?

I'm a ADC member (student), and have not received any emails or calls. Mine still has 9/2, but I guess I'll see what Tuesday brings...

[Pandora]

Maybe they're shipping international orders first? If I'd order one now I'd have to wait 8-10 days (switzerland)

[Rocketman]

Originally posted by SeaFox
Hey, which do we think will happen first:

1) Apple ships 2Ghz G5's

2) Apple intros new Powerbooks

3) Apple releases Panther

4) iTunes and iTMS for Windows released

5) Bill Gates releases statement: "The reason Longhorn has been delayed until 2005 is that Apple hasn't released Panther yet. We can't continue work on the next version of Windows until we have something to copy off of."

I felt this was the best message to reply to :)

Perspective gentlemen. Apple took your early adopter orders on or about June 23. It then stated late August delivery. Everybody who knows Apple knows that really always meant early September "if you are lucky". Turns out you WERE lucky. A bit surprising to many I assure you.

Shipping to platinum developers for quite some time was not surprising. Shipping early full production machines to education customers was not surprising. Shipping near-early full production to early adopter consumers and the tiny number of foreign pre-orders will not be surprising.

Then they will ship to their own stores weeks before they ship to the dealers that have been with them for decades with unbelievable loyalty. They will receive insufficient quantities for their pre-orders of course, so some customers will cancel and go to an Apple store where stacks of in-stock not pre-ordered G5's will be readily available.

Apple is sooo predictable.

Wintel iTunes, better hurry. Alternative networks are already shipping using crippleware servers and players.

Rocketman

Opinion, the whole thing.

[MacFix]

just after the emali from Apple ( 10-15 days ) i got my order estimated shipping dropped to 9/22 so this means at least 1 good news in the last 24 Hrs...


anyone have the same ?"

[synthetickittie]

apple always sets a date when their new hardware will ship and the top one never ships on that time at least not to everyone that ordered on the first day. The only difference right now is that SO many people are experiencing this first hand. I ordered the top line of the last bath of powermancs (1.42 dual g4), I was given 4-7 weeks and it really shipped in 9 weeks. For the people complaining just shut up because your lucky %^$%$ are up to get a dual 2ghz g5 :p BUT if you truly have something you NEED it to get done asap and can not wait I suggest you call up apple and state exactly why you cant wait.

[GigaWire]

With ADC orders, there is no bump. They retain their shipping times, and will ship on the time specified. All ADC orders have been in a different queue from the very beginning.

[bikertwin]

New article on Think Secret states:

According to reports, Virginia Tech placed the dual-2GHz G5 order shortly after the G5 was announced.

So much for my theory. :rolleyes: Well, I guess I'm no more accurate than the rumor sites. :D

[mistersquid]

I've been reading a lot of posts by unhappy people. I can understand the frustration of people who for different reasons want their machines now. Some don't have a machine; some want to switch; others have a machine that's too slow.

But all of this complaining misses the fact that Virginia Tech's (and others?) gargantuan purchase of G5s signals a huge shift in the thinking of Information Technology departments at major universities. The receding ship dates for dual 2.0 GHz G5s is the result of something that bodes extremely well for education, industry, Apple, and Macintosh users in general.

I'm not saying put on a happy face because frankly delayed ship dates wank. But somewhere here something about clouds and lining seems appropriate.

[nexus810]

im an adc student member and my ship date was stedy at 8/29 till about 8 pm est and is now 10/14 -- 3 months later than when i purchased it in July. I called apple and got my 2nd day fee credted at least.

Here at NYU where i am using imacs to do this since i dont ahve a computer there are definetly more macs thans dells. However, I am a Stern business student and the comp labs in teh stern building are all Dells. Here though in the library that are available to everyone are all iMacs (new and old) and powermac G4s (like 866s or somethign i think)

This makes me angry to say the least how Apple just basically skrewed me bigtime.

[jj2003]

So Apple is once again slipping from annouced delivery date. On one hand it seems very strange to do this again and again but this time I was not surprised.

When I look at the G5 models and their pricing I do not see the logic of it. Usually processors with a higher frequency are harder to produce than slower, but Apple decided to make the processor configurations so that the model that uses the fastest processor is also dual.

Then they priced the models so that the top model is definately the model with the best value. This combined with the previous fact means trouble.

Could someone please explain what Apple was thinking when they chose this strategy, why not 1x1.8 1x2.0 and 2x1.6 or something similar? Or at least make the price of the top model so high that it would not give as good value compared to the other models.

[jelloshotsrule]

Originally posted by nexus810
Here at NYU where i am using imacs to do this since i dont ahve a computer there are definetly more macs thans dells. However, I am a Stern business student and the comp labs in teh stern building are all Dells. Here though in the library that are available to everyone are all iMacs (new and old) and powermac G4s (like 866s or somethign i think)


hah. that's why you need to go to tisch where everything is macs.

[rjwill246]

I hope all those individuals so rudely indulging in low-class and, IMO, very childish anti-Apple rhetoric have the guts, if not the courtesy to apolgise on these pages, if their machines do arrive in a reasonable timeframe. In any case, having a meltdown over time 'slippage' is embarrassing to say the least, as all new products have the potential to not meet shipping dates. Apple's innovative product usually does slip because they aren't using off the shelf crap... if they did we all know what the response to THAT would be... so unless you were immoderate enough in your planning, and set yourself up for some inefficient scenario, you should not care if they arrive this minute or the next. Just getting one puts you into an elite group on the planet. Be grateful that you have had the opportunity to partake, even if it falls short of your expectations with respect to timeframe. I am making a trip to Australia in just over a month and have a need to set one up in a system there... if it's there great, if not, I don't think time will stop! Annoying..? a little, but that's my problem, not Apple's.
Btw, I hope most of those complaining here are under 13... otherwise it does not bode well for this country.

[kangaroo]

Patience is bitter but its fruit is sweet.

[bubbagump]

Getting the G5s to educational institutions first might make sense, but from my experience, these boxes can sit in receiving for over a week. Then they need to wait around for the techs to get to hooking them up, because it is forbidden for anyone to install their own department computers. This is how it is at least in our public school. I think for schools to have them for back to school, most of them wouid have needed the systems two weeks ago. Sorry Apple, you already missed the deadline.

Bubba

[reiggin]

Originally posted by rjwill246
... if it's there great, if not, I don't think time will stop! Annoying..? a little, but that's my problem, not Apple's.
Btw, I hope most of those complaining here are under 13... otherwise it does not bode well for this country.

Bravo! Well said! People, it's a computer for crissakes. It's not like your wife's baby is being delayed another 4 weeks (and if it is, I think you should demand that the OB/GYN give you a free overnight shipping credit). And why the heck is everyone just blaming Apple? They order component parts from dozens of suppliers, some of which are brand new parts (PCI-X, for instance). Do you really think Apple has utlimate control over when it receives these parts? They said "end of August" based on all the commitments they received from these suppliers. What do you want Apple to do? Put a few paper clips in your machine instead of the 8x AGP slot they promised? Meanwhile, in the real world, people in many parts of this country and the world as a whole can't get basic necessities for daily living, including food, fresh water, and medical supplies. And you have the audacity to bitch and moan about your precious computer being a couple weeks late. Gimme a break. While you wait for it, how about you go out and volunteer at a soup kitchen and see how the rest of the world lives without a Dual 2ghz G5.

[yoshi1013]

Originally posted by jelloshotsrule
hah. that's why you need to go to tisch where everything is macs.

Yeah, except the Tisch computers haven't been upgraded in ages upon ages and it doesn't look forthcoming. They don't even have OS X!! (ex-TA talking here)

[elo]

Having just waited six weeks too long for order fulfillment from IBM (who, I guarantee, also gives priority to its institutional customers), this doesn't seem like a big deal to me. Apple *has* to fill its big orders or risk cancellation. That would be a more newsworthy black eye than anything happening here. And their e-mail was plainly honest about the situation and what they're doing about it.

I would suggest that everyone take a big breath and follow the instructions in the e-mail. If you can wait, wait. If you can't, adjust or cancel your order. If you *need* a particular perk (e.g. expidited shipping) from Apple to make it worth the wait, then call and ask them. The worst they can do is say no, and it appears that they are trying to be accommodating.

elo

[Freg3000]

Too bad this Virginia Tech story gets lost in the anger of people not getting their G5s. I don't know if VT is a long time Mac supporter, but this is great news as I see it. How cool would it be to have on the world top 5 fastest computers powered by Macs? :)

My suggestion for everyone who has an order that was bumped, is to call, and get the shipping changed to overnight, and then get the fee waived. It has worked for many people, and you should give it a try.

Try to hang in there. At least it is a good problem to have-you could be waiting for nothing!

[rundevilrun]

Originally posted by reiggin
Bravo! Well said! People, it's a computer for crissakes. It's not like your wife's baby is being delayed another 4 weeks (and if it is, I think you should demand that the OB/GYN give you a free overnight shipping credit). And why the heck is everyone just blaming Apple?

I don't think anyone is blaming Apple for the delays, it's mostly their handling of it. Changing the ship date just hours before is just poor form. Especially if the delay is due to supply/demand. If Apple had sent out that email and changed ship dates a week ago there would probably be much less complaining here. Instead they came out 2 days before and said they were on track for shipping the duals by the end of August.

[chetwilliams]

Originally posted by Alexander

Has anyone using the ADC discount gotten the email?

I ordered a Dual G5 thru ADC and have not gotten the e-mail.

[rjwill246]

Originally posted by rundevilrun
I don't think anyone is blaming Apple for the delays, it's mostly their handling of it. Changing the ship date just hours before is just poor form.

You don't know the circumstances that led to Apple's "delay." They may well have been told there were no problems... a not uncommon thing when dealing with suppliers who WILL wait until the last minute to tell you they cannot deliver the goods. In the past, Apple has been very reasonable about informing people of delays... the way these complaints are posted, you would think that Apple is reveling in this situation. Indeed, the posts here have nothing to do with how Apple has handled this. The form of the complaints has been petty and petulant... with virtually no insight into the great difficulties there are in manufacturing something as complicated as this would have been. Indeed, the Belles of St Trinian's couldn't compete with this lot of "girlish" drivel.

Originally posted by reiggin
And you have the audacity to bitch and moan about your precious computer being a couple weeks late. Gimme a break. While you wait for it, how about you go out and volunteer at a soup kitchen and see how the rest of the world lives without a Dual 2ghz G5.

Great message... Let's hope this thread unravels in a hurry. It's an embarrassment to know that these Mac users don't "Think Different!"

[damondog]

Here's a thought: while it's great to have the newest version of anything, I have to wonder if it isn't a bad idea. When I bought my G4/400 a few years back, as luck would have, I ended up with Rev. B, and avoided the numerous problems reported in Rev. A. I'm upgrading the CPU of the G4/400 to 1.25 and waiting for Rev. B.

[testnull]

Anyone who ordered theirs through ADC should call ADC hardware purchase program, because apparently Manufacturing has got the orders and has now set estimated delivery dates. Thursday when I called they told me a delivery (to me) of 9/4, however they said that may not take into account the holiday. Now they show 9/6, which is a Saturday (odd).

Last week they told me to call back around the 5th, but now they have estimated dates.

The number for the ADC hardware purchase program is: 1-800-793-9378. They're open Mon-Fri 7:30-6 Central (I assume they're closed this Monday). Have your order number ready.

Remember Fred Anderson said that developer and educational orders would ship first.

Also I can confirm that the Virginia Tech order was being discussed quite seriously and thus probably is quite real. If I get any more information on it I'll pass it along.

[MattG]

Originally posted by reiggin
Bravo! Well said! People, it's a computer for crissakes. It's not like your wife's baby is being delayed another 4 weeks (and if it is, I think you should demand that the OB/GYN give you a free overnight shipping credit). And why the heck is everyone just blaming Apple? They order component parts from dozens of suppliers, some of which are brand new parts (PCI-X, for instance). Do you really think Apple has utlimate control over when it receives these parts? They said "end of August" based on all the commitments they received from these suppliers. What do you want Apple to do? Put a few paper clips in your machine instead of the 8x AGP slot they promised? Meanwhile, in the real world, people in many parts of this country and the world as a whole can't get basic necessities for daily living, including food, fresh water, and medical supplies. And you have the audacity to bitch and moan about your precious computer being a couple weeks late. Gimme a break. While you wait for it, how about you go out and volunteer at a soup kitchen and see how the rest of the world lives without a Dual 2ghz G5. Huh? What does volunteering at a soup kitchen have to do with anything?

Furthermore, I think everyone that ordered one of these after being told "they'll ship in August" has a right to be a little annoyed. Don't make promises you can't keep. They should have just said "the G5's will ship in Q4 2003." Maybe you don't realize it, but some of us are students or just people with a relatively low income and have to budget for purchases like this. I had to sell my iMac to fund this purchase, and I waited until the end of this month to do so (my DP is supposed to ship by next Tuesday). Now, I'll be shipping it out the iMac early next week, and by the looks of things, it looks like I won't have a computer for a while.

And yes, if my order does ship on time, I WILL come back to this forum and apologize to Apple for doubting them, but at this point, it looks like they're going to be the ones apologizing.

[ryaxnb]

So much for shipping buy "end of August"!

[tazznb]

Originally posted by jj2003
So Apple is once again slipping from annouced delivery date. On one hand it seems very strange to do this again and again but this time I was not surprised.

When I look at the G5 models and their pricing I do not see the logic of it. Usually processors with a higher frequency are harder to produce than slower, but Apple decided to make the processor configurations so that the model that uses the fastest processor is also dual.

Then they priced the models so that the top model is definately the model with the best value. This combined with the previous fact means trouble.

Could someone please explain what Apple was thinking when they chose this strategy, why not 1x1.8 1x2.0 and 2x1.6 or something similar? Or at least make the price of the top model so high that it would not give as good value compared to the other models.

I think they all should have the option to be configured as single or dual procs.

I believe you'd have more sales, and a leveling off of the most purchased systems; I know that many buyers wouldn't mind getting a dual 1.6Ghz G5.

[MattG]

Originally posted by jj2003
So Apple is once again slipping from annouced delivery date. On one hand it seems very strange to do this again and again but this time I was not surprised.

When I look at the G5 models and their pricing I do not see the logic of it. Usually processors with a higher frequency are harder to produce than slower, but Apple decided to make the processor configurations so that the model that uses the fastest processor is also dual.

Then they priced the models so that the top model is definately the model with the best value. This combined with the previous fact means trouble.

Could someone please explain what Apple was thinking when they chose this strategy, why not 1x1.8 1x2.0 and 2x1.6 or something similar? Or at least make the price of the top model so high that it would not give as good value compared to the other models.


That's an excellent point. When I was trying to decide on which one to buy, it really did make things difficult. The 1.6 doesn't have as fast a bus speed or as fast memory as the upper two models, so I decided I shouldn't get that one. So then I started looking at the 1.8, which does has the faster memory, a slightly faster bus, and PCI-X (which I don't even know if I'll ever have a use for, but it's got it). I almost decided on the 1.8ghz machine, but then I thought for $600 more dollars (which doesn't seem that bad when you're already spending $2400), you get TWO processors, each on their own 1ghz bus, and the better video card. No offense to those who purchased the single processor machines, I'm sure they're great, but I almost felt suckered by the prospect of buying one. I just know that if I had ordered a single processor machine, a little while after having it, I'd have been kicking myself for not having spent a little more money and getting a LOT more machine.

I also don't see why they couldn't have made every model dual processor, or at least the two upper models (remember that rumor from a few weeks ago? dual 1.8ghz G5's? that never came to light...).

[viggenr]

I called regarding my G5 this morning and the response I was given was that my system is built, but they were waiting for third party memory cards to arrive. They just need to throw in two cards and it is done! They had no clue when the chips should arrive.

Unsure if that is the truth or they are now trying to back peddle from the whole education announcement.

I am thinking that with panther so close, that like other messagers, I will wait for the G5 that has panther pre-installed.

The dates they are giving are "safe" dates. No company, I hope, can be that ignorant to push back a date by a month and then miss that target. By the end of September we should be seeing Panther.

I have the football season starting soon to distract me from not having the first G5

[glowrider]

Originally posted by reiggin
Gimme a break. While you wait for it, how about you go out and volunteer at a soup kitchen and see how the rest of the world lives without a Dual 2ghz G5.

So if you don't have a Dual 2ghz G5 you have to go to soup kitchens? I think that statement is just as petty as the ones that you have criticized. As it stands, nobody on this forum has a dp 2ghz. I don't think the majority of the members are eating in soup kitchens.

[mod. edit - Unnecessary language and rudeness.]

[tgrundke]

What is so funny about all of is this is how the same lamenting occurred back in January through March when it came to the 17" PowerBook.

I still don't understand ordering a product as soon as it is announced by Apple when you *know* that you won't see the product for another three months.

As far as I'm concerned, if you can wait three months, why can't you wait a few more for demand to die down and incentives to begin kicking in?

Because Apple's products are so much more expensive (relatively speaking), they have to cash in good on the "low hanging fruit" who simply must have the latest and greatest product. I know for a fact from several resellers that numerous people cancelled their 17" PowerBook orders after waiting for about three weeks. Not because they were tired of waiting, but because they suddenly realized that they had dropped $3300 on a *computer*. For those who can afford it, bravo. But for the aggregate, $1000 is a lot of money and $3300 is inconceivable for an item that will only depreciate in value faster than homes next to a nuclear power plant.

By know we should all know how Apple operates and nobody should be alarmed, shocked, angered, hurt, displeased, irritated, etc. by delays in shipping new products. Apple's business model depends on show-and-tell and hype - and THEN getting around to getting the product out the door.

When will people understand that Apple is really just a marketing company that happens to sell computers?

[Genie]

Panther is estimated for December. Expect them to try to force you to pay full ptice for it, even if you got your G5 in September/October.

However, note that the Apple Rep said to me yesterday, "they would probably give me Panther under the up-to-date program for a cheap price because I ordered the computer so soon before Panther's release."

BTW- has anybody got a $$ credit from apple for the computer delay, then had Apple revoke the credit? I just got an email indicating that might be happening.

[visor]

I'm not at all suprised at the unability to deliver the Machines. It's quite common with Apple.
I've been waiting for everythin announced for a date about twice as long as expected - so why should the G5 make an exception?

It's strange though, because it's actually the worst thing that can happn to a company - not beeing able to deliver ordered goods.

I guess anyone who was about to switch, from apple to Wintel - is just beeing pushed over by this kind of sales policy.

Anyway, I didn't order a g5, and am happyly not waiting for delivery. It's so satisfying ;)

[visor]

Originally posted by rjwill246
I hope all those individuals so rudely indulging in low-class and, IMO, very childish anti-Apple rhetoric have the guts, if not the courtesy to apolgise on these pages, if their machines do arrive in a reasonable timeframe. .

Well, some people don't complain, they just switch development from, say Next step - to windows, instead of OSX - because Windows Computers are faster - and available anytime you need them, not 'some time in the future'.

Already, the Opterons make the G5 look bad.

[G5Church]

whoppie....!!!!

I just got shippment confirmation for my 1.8.

I guess everyone is writting on this thread now and not the other 2.0 dual delay shipment one.

[G5Church]

Originally posted by G5Church
whoppie....!!!!

I just got shippment confirmation for my 1.8.

I guess everyone is writting on this thread now and not the other 2.0 dual delay shipment one.

I thought that I would just add that this morning I got a response to an email that I responded to from Apple last night (the one explaining the delayed ship dates). The one I got this morning confirmed that my single processor order was delayed just like the duals and that my order should ship in 7-10 business days. Maybe she ment 7-10 hours. Beats me.

[Multimedia]

Originally posted by Makosuke
I'm sure Apple hates to be in a can't-quite-pull-it-off position, but all things considered this seems to be about the best you could hope for in a constrained demand situation.

They don't have enough to cover anything, so I can't imagine that they even really have any choice other than to make the schools happy first (being that it's right at the start of the school year, and Apple needs all it can get there... plus schools make good testbenches).

As for the rest of the early birds, figure that they fed you the worst possible date. Then, if they end up shipping the things after only two weeks instead of four, great. Isn't that better than underestimating again and having people get even angrier? Besides, if they're kicking in a bonus or two, that's a nice incentive to not get too upset.

Me, I'm waiting till they've been out a bit, then going for a DP2.0. I figure that'll give me time to get the warning if there are eratta with the early versions, or perhaps for Apple to work out any early manufacturing issues. And if, once people've got them in their cold, sweaty hands, if they don't look awesome enough, I'll just wait for Rev2.

I'd love to have one right now as much as the next guy, but be realistic and roll with the punches--Apple seems to be trying hard to make this work, and it's a big change. I'm in agreement with Makosuke on this subject. My own criteria besides not buying if major problems appear (which I don't expect) is to be able to buy the dual 2 with a Bluetooth Keyboard and Panther pre-installed. I think this backlog will be over by the end of October. I think part of the problem is that Steve needed to announce this at the WWDC which had already been pushed back a month and then Apple had to finish 10.2.7 to fit with the hardware.

These delays are unfortunate, but to be expected given the complexity of the product, the logistics of putting all the pieces together and Apple's need to service the educational, big corporate, government and development communities first. All these fragile markets are more important to the long term survival of Apple than we loyal base of individuals who will wait until hell freezes over, if need be, to get this amazing product.

[ImAlwaysRight]

Originally posted by viggenr
I called regarding my G5 this morning and the response I was given was that my system is built, but they were waiting for third party memory cards to arrive. They just need to throw in two cards and it is done! They had no clue when the chips should arrive.
If I were you I would tell them to ship the G5 now and then ship the memory when it is available. Adding memory is about as easy as putting gas in your car (although they are two totally different fuctions, my point is both are easy.) :)

Genie - Panther is not slated for December. Apple's official statement was "later this year" back in June, and recent rumors anticipate a mid-September date, and these are rumors from developers with past experience with Mac OS builds. I am hopeful for mid-Sept myself.

[viggenr]

ImAlwaysRight, I hope you are. I will call and see what they say to that. I am sure they will come up with some excuse. We will see.

I have to go get some gas for my car!

[Multimedia]

Originally posted by damondog
Here's a thought: while it's great to have the newest version of anything, I have to wonder if it isn't a bad idea. When I bought my G4/400 a few years back, as luck would have, I ended up with Rev. B, and avoided the numerous problems reported in Rev. A. I'm upgrading the CPU of the G4/400 to 1.25 and waiting for Rev. B. That was my plan to go from a disappointingly slow (to me) Dual 867 MDD I bought in late April for only $1318. I wanted the most powerful dual Mac that could still boot 9. But then I spoke with developers and early buyers of the dual 2 G5. And then I saw one in person - not dual 2 but the 1.6 box. If you haven't pulled the trigger yet, go to a store and see one. Then study the specifications and really think about it. How much do you really need to use 9 any more? That was the question I really had to ask myself. And the answer was NEVER.

I changed my plan. I was fortunate to be able to sell my Dual 867 MDD with two large 250 GB WD SE HDs and the DVR-105 Superdrive I had added to it for a small profit over what I paid for all of them. Next I will survive with this old silent 500 Cube until the queue has disipated and G5's ship with Bluetooth keyboards and Panther. The dual 2 G5 is about twice the price of a new dual 1.25 MDD. But it's about 3-4 or more times the power with so many faster sub systems that it will continue to leave the dual 1.25 MDD further and further behind in its dust. And it is whisper quiet - like my Cube.

Your decision to buy a dual 1.25 MDD may be mitigated by your experience with the VOLUME of all MDDs. You can add a $300 Verax Silent Fan Kit. But by then you might as well have spent the extra few hundred dollars more for the dual 2 G5. I hope you will seriously reconsider your choice to only graduate from the G4 400 to another G4 when the power computing nirvana of a dual 2 G5 is staring you in the face.

You didn't mean a single 1.25 did you? That would almost be like suicide. With OS X made for multiprocessors, I think it is unwise to buy a single processor Mac any more. I could tell that even with the humble dual 867.

[rjwill246]

Originally posted by visor
Well, some people don't complain, they just switch development from, say Next step - to windows, instead of OSX - because Windows Computers are faster - and available anytime you need them, not 'some time in the future'.

Already, the Opterons make the G5 look bad.
This, of course, should NOT be responded to because it is errant nonesense at best, FUD, at worst. In any case, go back under the bridge and wait for Hansel and Gretel to pass by.


BTW, the Opteron isn't even in its own league of its own, let alone the G5s. What a sorry case of "might have been!"

[Multimedia]

Originally posted by viggenr
ImAlwaysRight, I hope you are. I will call and see what they say to that. I am sure they will come up with some excuse. We will see.

I have to go get some gas for my car! Apple charges twice or more than the street price for good RAM modules. You should flat out change your order to the minimum RAM they require. You can pick up excellent RAM later for a fraction of what you where going to pay Apple and still have money left over for a 250 GB Serial ATA drive with 8 MB buffer.

I also recommend changing all SuperDrive orders to the $200 less Combo drive. We all know that the Sony DW-U10A SuperDrive (what's inside a G5) only costs about $150 on the street. You save $50 and get a FREE Apple compatible Combo drive out of the deal that you can throw in a $50 FW case. Wala - two drives for the price of one.

[tiktokfx]

Originally posted by Freg3000
Too bad this Virginia Tech story gets lost in the anger of people not getting their G5s. I don't know if VT is a long time Mac supporter, but this is great news as I see it. How cool would it be to have on the world top 5 fastest computers powered by Macs? :)

Not only is this huge order of G5's cool, it meshes very well with VT's policies in IT regarding Apple. (I used to attend VT as a CS major). Among other things, there's a place at Tech called the Math Emporium where classes have self-metered quizzes etc for all the math classes. Old former department store... It now contains around 600 or so Macs. When I first went, they were all 7300/180's and 8600/200s. About 2 years later, they all got upgraded to DP G4/400's. A significant hunk of these G5's may very well be slated as replacements for the Math Emporium in addition to a cluster in the building; I know there at least used to be a high end SGI lab in the building somewhere.

[pjhornak]

I know this is totally off topic here but has anyone every watched a HD cable or sattelite signal on an Apple 23" HD Cimema display...is it true HD and Cinema 16:9 I was thinking about getting an HD box from my cable company.. is it worth it?

[Choppaface]

Originally posted by rjwill246
Just getting one puts you into an elite group on the planet. Be grateful that you have had the opportunity to partake, even if it falls short of your expectations with respect to timeframe.

So for years status has been tied to things like bloodline and race, but now it depends on the brand of the computer one uses? The G5 was designed to get work done, fast; it wasn't supposed to improve the user's arrogance. :D

[chorizo]

Originally posted by visor
Well, some people don't complain, they just switch development from, say Next step - to windows, instead of OSX - because Windows Computers are faster - and available anytime you need them, not 'some time in the future'.

Already, the Opterons make the G5 look bad.

Yeah, I like that advice--get a Wintel machine. I'll sell you our 3 year old server from work. Every time Microsoft comes out with a Windows upgrade, a bunch of machines become obsolete. We have to buy a new server cause it won't run the upgrades we need. Like my brother says, Macs should be more like windows so they can run MORE apps! HAHAHA

[rjwill246]

Originally posted by Choppaface
So for years status has been tied to things like bloodline and race, but now it depends on the brand of the computer one uses? The G5 was designed to get work done, fast; it wasn't supposed to improve the user's arrogance. :D

In your state of upset, you confused 'elite' with 'elitist.' It is arrogant to assume you know what you are talking about in a derisive manner and NOT knowing the meaning of the words you use! In no way was that an elitist statement. It was judgemental though ... about the those criticisms and the people making them, that were pointless and puerile. Now, if OS X were suddenly declared to be as full of holes and as unfixable as Windows, then the above might be a fair comment about Apple.

I stand by my post. Apple has done little if anything wrong, except perhaps posting that it was shipping the G5s on the website . Anyone jumping the gun until it was confirmed that Apple was actually delivering made an unfortunate mis-step. But the world won't come to an end as there are really important things in life and the G5s are not one of them... my 'elite' adjective, notwithstanding. (I am, however, looking forward to one of them sometime before Christmas.) M.L.W.o.T.T.

[redcalx]

This may have been mentioned already... but...

Does anyone else find it odd that if you go to the apple store right now and choose a dual g5 it says 10-15 business days.... while my order for a Dual G5 that was made in July is still slated for Oct9th? More than 40 days away still...

What's up with that? I should just cancel and re-order by this logic...

[MacPhyle]

Originally posted by redcalx
This may have been mentioned already... but...

Does anyone else find it odd that if you go to the apple store right now and choose a dual g5 it says 10-15 business days.... while my order for a Dual G5 that was made in July is still slated for Oct9th? More than 40 days away still...

What's up with that? I should just cancel and re-order by this logic...

No way, I wouldn't reorder if I were you. That 10-15 days is still an estimate, just as "shipping in August" was. Reorder now & you'll be at the end of the line.

[MattG]

Originally posted by redcalx
This may have been mentioned already... but...

Does anyone else find it odd that if you go to the apple store right now and choose a dual g5 it says 10-15 business days.... while my order for a Dual G5 that was made in July is still slated for Oct9th? More than 40 days away still...

What's up with that? I should just cancel and re-order by this logic... Yes I noticed that too. I added all three models to my cart this morning--the DP is 10-15 days. It's all very confusing.

I've got a feeling that a lot of people will get their orders shipped sooner than they think. And *no*, calling to cancel your order and reordering it would probably not be a good idea.

EDIT:

It might also be of some interest that if you build a CTO machine (like add the 9800 card, or just something that wouldn't make it a 'stock' machine), it still says 10-15 days. I think that the 10-15 days estimation they show you BEFORE you order is there to hopefully get you to buy a machine, only to be told later, 'sorry, it's going to be a bit longer than we figured.' I hope Apple wouldn't do something like that, but it's the only thing that makes sense to me right now...

http://homepage.mac.com/mattgudites/order.jpg

[Genie]

Yes, they way underestimate the shipping date on the front end.

[G5Church]

I'm going to mention something real quick that I've said already. I got the letter that all of you got about the delay in shipping. It specifically mentioned the dual 2.0 computers. But I had a 1.8 on order. I replied to the email and asked about it. I got a letter yesterday morning saying it would be 7-10 days before mine went out. Well, it turns out they should have said 7-10 hours. I got a letter confirming shipment of the computer later that day. So, Apple's continued chaos just might mean that all of you will be shipped you computers next week. But then again this whole thing about VT ordering all of those duals will push you all's computers back and not mine.

[crees!]

Originally posted by visor
I'm not at all suprised at the unability to deliver the Machines. It's quite common with Apple.
I've been waiting for everythin announced for a date about twice as long as expected - so why should the G5 make an exception?

It's strange though, because it's actually the worst thing that can happn to a company - not beeing able to deliver ordered goods.

I guess anyone who was about to switch, from apple to Wintel - is just beeing pushed over by this kind of sales policy.

Anyway, I didn't order a g5, and am happyly not waiting for delivery. It's so satisfying ;)

The delivery date is exactly as Apple said it was back in June. Nothing has changed since and therefore I don't understand your complaint. Personally, I can't wait to get rid of my Windows P.O.S. Don't even know why I bothered in the first place to use such a worthless OS.

[MattG]

Well, all I can say is I can't wait for tomorrow to be over, for then it will be the 2nd, the date my DP is supposedly shipping. 11pm EST right now on Sunday--my ship date still hasn't changed, and I haven't received a letter from Apple. I'm keeping my fingers crossed :)

[mAAcuser]

Hi all.

New to this group but have been following the ebb and flow.

The Apple Store NY called me yesterday to tell the 1.8GHZ I put on a waiting list is in stock and ready for me to pick! Too bad I decided to get the Dual or else I would've been cruising on the 1.8 right now.

The confusing part is I only put my name down on the waiting list only 6 days ago after returing a 1 GHZ TiBook.

Here's my thoughts on this:
1. Alot of people changed their mind on the 1.8
2. Orders in front of me were cancelled for whatever reason
3. The Apple Store I went to is in the Twilight Zone

Good luck...

[richardH]

I orderded my Dual G5 on Aug 22 and my estimated date still says 10/14. I called up the apple store where I also have my name on a waiting list and they have no information on arrival dates. I went online and placed an order just to see what the date would be and it is now saying 10-15 days. I then called the online store and asked the sales rep to put an order through just to see when it would ship and he said 10-15 days as well which leads me to believe that the Dual G-5's will all be shipped in about 2 weeks or less so I think its time to get that surge protector out and get ready.

[eric67]

According to hardmac.com (english version of macbidouille.com), the G5 could be delivered first in Europe.... as Apple Assembly Line in Corck (Ireland) is designed for PowerMac.
let's wait and see

[pjhornak]

I'm trying to make sense of all of that too.... I hope everyone gets there computer soon and sooner than they expected. However...I placed an order back on 24 June 0840PST and have an on or before 22 September Est. Ship date If you go to the Apple store now and take a stock dual or config it as I did with Blutetooth and a ATI 9800 the ship date is the same. Now how can this be? If they are having problems due to demand how can the ship dates be the same? There are people who have 2 September ship dates who are hopeful they will have thier computers shipped. I hope they do. But what I got for my 29 September ship date was the infamous email sent forty three minutes before midnight turning my G5 into a pumpkin.

[two_tail]

I don't know how you guys will like this:

Many people who had their orders delayed got a notice that it would ship within 10-15 business days.

If you put in an order for a dual-2.0GHz G5, non-BTO configuration, you are given 10-15 business days estimated shipping time. If you try to go for a BTO configuration (in my case, adding a Radeon 9800), it's still 10-15 business days.

Let's hope the pre-orders go out before the newly-placed orders!

[Foxer]

But if you try to order through the government "store" at apple.com, the wait is listed at 4-6 weeks for an identical machine.

[esheep2001]

Originally posted by eric67
According to hardmac.com (english version of macbidouille.com), the G5 could be delivered first in Europe.... as Apple Assembly Line in Corck (Ireland) is designed for PowerMac.
let's wait and see

Interesting. I'm Europe based (edu cust) and I just got off the phone to Apple, they told me it should be shipping "next week". Now the guy didn't come back with this info immediately. He had to put me on hold and presumably talk to some one. This implies that orders are still not on track and something is causing problems that result in scheduling being handled by a human.

I hope you guys who got a date of sep 2 are having more luck!

Personally, at the moment, the Apple response feels like a stalling tactic IMHO.

Don't get me wrong. I more than understand that this is a new product and there are likely to be teething problems which I am more than willing to put up with. What I don't like is being kept in the dark. If there's some sort of production problem Apple should come out in the open. I think they'd get a lot more sympathy than they may think!

e.

[esheep2001]

Originally posted by esheep2001
Interesting. I'm Europe based (edu cust) and I just got off the phone to Apple, they told me it should be shipping "next week".

Just got an email from apple saying 3-4 weeks.

Ho hum, :-(

e.

[geerlingguy]

Originally posted by SeaFox
5) Bill Gates releases statement: "The reason Longhorn has been delayed until 2005 is that Apple hasn't released Panther yet. We can't continue work on the next version of Windows until we have something to copy off of."

Ha ha ha :D

[MattG]

OK guys, 10:30 AM EST on the day my order is slated to ship (STILL says "On or Before 9/2/03"). Things could get exciting :)

[rundevilrun]

Well I emailed Apple asking if any configuration changes would speed up my order. I didn't really get an answer to that but the rep said they're building G5's 24/7. Anybody have an idea how many they can spit out per day with 3 shifts?

[richardH]

well it seems like the duals are shipping!!!! Everyone will have their computer soon. yea!!! This nightmare will soon be over...

finally........

[nexus810]

How so are they shipping?

My date is still 10/14 (changed from 8/29)

One interesting thing to note: My sister ordered her 1.8 G5 about 2 weeks ago or so (maybe 2.5) her date was 10/1 and shipped on friday and will be at my house today! How insane is that sincei bought my 2ghz in July....Apple skrewed up BIG time!!! oh well good for her that shes got her computer but meanwhile im here in NYC without a comp for college! im using damn dells in the lab! AHH!

[jwrandall]

I just called the ADC Hardware Purchase Program too (800-793-9378) and they could not verify that my G5 (Dual 2GB) would be shipped today either. The order has been sent to manufacturing but there is no addition info. Original shipping date 9/2 and have received no emails to confirm or change that.
:confused:
BTW, my order date was 12:22PM Pacific Time on June 23.

[TVGenius]

I just don't get how a company like Apple can hype something so much, then keep pushing dates back like this, and nobody give it any attention. Usually if a company pulled something like this, the investment news wires would be all over it... yet no one even mentions it. What's the deal? How does Apple get away with doing this to their customers?

[OSXpert]

my 1.8 arrived today, its smoking fast

[MattG]

Well, it happened, the day AFTER it was supposed to ship. Around 6am this morning, my shipping date changed to 9/23. This sucks.

Have *ANY* dual 2ghz machines shipped?

[jwrandall]

Originally posted by MattG
Well, it happened, the day AFTER it was supposed to ship. Around 6am this morning, my shipping date changed to 9/23. This sucks.

Have *ANY* dual 2ghz machines shipped?

Mine just went 9/23 also this early AM.
(ADC member, ordered 12:22PM PT, 6/23/03):mad:

[MattG]

Originally posted by jwrandall
Mine just went 9/23 also this early AM.
(ADC member, ordered 12:22PM PT, 6/23/03):mad: Wow so you're an ADC member and you ordered the day of the conference...that's screwed up. Guess I have no right to complain when I ordered mine 2 weeks after yours :rolleyes:

[applewhore]

Did you guys order cto duals or stock? Cause I'm wondering why I had an inital estimate of 8/29 and you 9/2 when I ordered the following business day after the keynote, or one day after you did. I am an edu buyer. Thanks

[ImAlwaysRight]

I ordered a dual 2.0 G5 July 24 and was given "on or before Oct. 3" for estimated shipping. I have an EDU institutional order of one unit, and have read they are shipping first, but when I contacted my sales rep with this info last week she said she didn't have that information.

I noticed my CC was preauthorized this morning (Sept. 3). So I emailed my sales rep about this and asked if this was just a hold or if it was being built. I was expecting just a hold, as it has been exactly one month since my last hold. However, she wrote: Your machine has begun the build process. I’m going to anticipate your next question by saying that I do not know how long this will take. :-) I am not getting my hopes up to much. Maybe she is just telling me this to get me off her back. (ha-ha) I'll post back here if I receive any new information.

[ledzep37]

Originally posted by ImAlwaysRight
I ordered a dual 2.0 G5 July 24 and was given "on or before Oct. 3" for estimated shipping. I have an EDU institutional order of one unit, and have read they are shipping first, but when I contacted my sales rep with this info last week she said she didn't have that information.

I noticed my CC was preauthorized this morning (Sept. 3). So I emailed my sales rep about this and asked if this was just a hold or if it was being built. I was expecting just a hold, as it has been exactly one month since my last hold. However, she wrote: I am not getting my hopes up to much. Maybe she is just telling me this to get me off her back. (ha-ha) I'll post back here if I receive any new information.

Was yours a CTO or a stock order? Just wondering because I placed a CTO order (Radeon 9800, bluetooth, airport extreme) around the same time (July 28th) and was given a date of October 7th. My order was also through the education store, now I am hoping that if yours ships soon I might have a chance of getting mine early as well.

[two_tail]

Originally posted by ImAlwaysRight
I noticed my CC was preauthorized this morning (Sept. 3). So I emailed my sales rep about this and asked if this was just a hold or if it was being built. I was expecting just a hold, as it has been exactly one month since my last hold.

I wouldn't be suprised if she was pulling your leg. I have already been charged the full amount for my CTO Dual 2.0GHz G5, but the shipping date has been pushed to the end of the month.

[MattG]

What I'm beginning to wonder is if there is something SERIOUSLY wrong, like something that called for a recall of all the Dual machines. I mean, doesn't it seem weird that not ONE of them has shipped yet? I could understand some orders getting delayed, but we haven't heard any reports of the Dual G5 machines trickling into stores yet or anything. It's the model that has the most orders, is getting the most hype, yet Apple hasn't shipped any out. Something's up and I think we deserve an explanation. I didn't even get the "your order is going to be another 10-15 days letter." They've just left me in the dark here.

[MattG]

Originally posted by two_tail
I wouldn't be suprised if she was pulling your leg. I have already been charged the full amount for my CTO Dual 2.0GHz G5, but the shipping date has been pushed to the end of the month. You've actually been charged, or did they just put a hold on your account?

[two_tail]

Originally posted by MattG
You've actually been charged, or did they just put a hold on your account?

Yes, a charge. Not an authorization or a hold, but a charge, as reported by the credit cards automated customer service system. The charge doesn't match the complete amount for the computer, but it is a charge.

[crees!]

Originally posted by MattG
What I'm beginning to wonder is if there is something SERIOUSLY wrong, like something that called for a recall of all the Dual machines. I mean, doesn't it seem weird that not ONE of them has shipped yet?

There doesn't seem to be a problem with the 1,100 Duals Virginia Tech ordered.

[MattG]

Originally posted by crees!
There doesn't seem to be a problem with the 1,100 Duals Virginia Tech ordered. First off, have those even shipped yet? I've only read reports of them being *ordered*.

Second, I still don't see how that relates to them being backordered so far. Yeah, 1,100 seems like a lot of computers, but in the grand scheme of things, it's really not. I just read the specs somewhere--how many PowerMac G4's have they been producing each quarter?

[crees!]

Originally posted by MattG
First off, have those even shipped yet? I've only read reports of them being *ordered*.


"I am currently a student at Virginia Tech close to the G5 cluster project. The following is all i know about it:

Tech has ordered 1100 2GHz G5's, but only 1000 are for use in the cluster. The remaining 100 are incase the cluster does not meet the predicted benchmarks. As for the benchmarks, if all goes to plan, it will be the third fastest computer in the world. The computers are all base-models, except for 4GB of RAM in each box. The networking will be done with specialized cards not provided by Apple that will supposedly be 2 to 3 times faster than Fiber Channel. All the G5's were purchased at regular education price, although Apple gave Tech a price break on the RAM. The computers were ordered the day the G5 was announced, so it is unlikely that of the tens of thousands of pre-orders, the 1100 would cause any noticable backup. The shipments will be coming in burst, with 400 having arrived today." from http://forums.macrumors.com/showthread.php?s=&threadid=36985

Also, check Page 2 Rumors.

[Rower_CPU]

Folks, seems like we need some moderation here on a couple of issues.

1. Any posts of a political nature will be removed as they are way OT and inflammatory. If you have a political axe to grind do it here (http://forums.macrumors.com/forumdisplay.php?s=&forumid=47).
2. Insults and rudeness are not permitted. Rude posts will be removed/edited and the poster warned. We have a very low tolerance for this sort of behavior.

Thanks. :)

[Waluigi]

Visa just called me, and asked if a $4000 charge from Apple was OK! I'm trying to check www.apple.com/orderstatus, but it will not load. How long has it taken for people to get their G5's once they have been charged?

THIS ROCKS!!!!!

--Waluigi

[two_tail]

Originally posted by Waluigi
Visa just called me, and asked if a $4000 charge from Apple was OK!

Well, assuming that you actually have an order with Apple, congratulations! :D

Originally posted by Waluigi
I'm trying to check www.apple.com/orderstatus, but it will not load.

The order status site has been down since probably around 14:00 Eastern Time. I hope that is because they are doing many order status updates. This may have something to do with a meeting of all of the ADC Support staff that took place all of Friday. :confused:

Originally posted by Waluigi
How long has it taken for people to get their G5's once they have been charged?

That depends. I had two orders in, a1.8 and a dual 2.0. The 1.8 had a partial charge made several weeks before. I believe that this was discussed in several forums at the time.

It's possible that something similar is taking place for the dual-processor orders, but then why would the amount be so high? Of course, there may be another explanation, but I don't want to get my hopes up by thinking that Apple might actually ship something. :rolleyes:

Now I have two big questions for you: When did you place your order (what date)? and Through which store did you order (regular,education,ADC,etc.)? The answers to those two questions might help to explain the charge.

[Waluigi]

Originally posted by two_tail
Now I have two big questions for you: When did you place your order (what date)? and Through which store did you order (regular,education,ADC,etc.)? The answers to those two questions might help to explain the charge.

Thanks for the info. I ordered it on July 16th through the educational store. Hopefully I'll have the precious in my hands soon!

--Waluigi

[Genie]

I made my order for a dual 2G G5 minutes after the keynote...

Just tried to get order status at Apple and received:

"Did not receive any response from application. It is possible that the application does not exist, or that the requested url is incorrect."

[Waluigi]

Originally posted by Genie
I made my order for a dual 2G G5 minutes after the keynote...

Just tried to get order status at Apple and received:

"Did not receive any response from application. It is possible that the application does not exist, or that the requested url is incorrect."

Same error I have gotten?? Something must be going on. I can't be the only one who got billed for their Dual?

--Waluigi

[Multimedia]

The G5 mail list had a report from one of its members that when he pulled the plug to turn off his G5 - he didn't know about persistently pressing the power button - it would not reboot and when he called Apple to ask how to fix it they told him to take it back to where he bought it for an EXCHANGE. They said it was a known problem - whatever that means. It is still UNKNOWN to the general public I am sure.

So far I cannot get that guy to post which model G5 this happened with. I even sent him a personal mail directly but he is doing no replies.

[two_tail]

Originally posted by Multimedia
The G5 mail list...

What list is this? Where can I get more info! It certainly sounds like a list worth checking.

[Multimedia]

Originally posted by two_tail
What list is this? Where can I get more info! It certainly sounds like a list worth checking. G5-talk mailing list
G5-talk@kreme.com
<http://kreme.com/mailman/listinfo/g5-talk>

[TVGenius]

Sounds like we may have gotten hosed by Apple... our college ordered three dualies through Apple Education the second week of July, and were given a ship date of August 29th, which was reconfirmed several times. After calling our contact late last week, apparently our ship 'window' is Sept 26 to October 15.

Thanks Apple! You guys ROCK!!

And to think, the Dell I'm writing this on was custom configured and delivered to my door in less than 24 hours...

[JUST-WANT-MY-DU]

Does anyone know anything new on the shipment of the Dual g5?
I order mine couple of hours after the keynote presentation, and have a on or before date of sept 22nd. My order is still open. Talk to a apple guy on the phone and he just told me between the 15th and the 22nd it will be shipped. For some reason I DONT HAVE MUCH FAITH IN APPLE ANYMORE, IS ANYONE WITH ME ON THIS?

[Multimedia]

Originally posted by JUST-WANT-MY-DU
Does anyone know anything new on the shipment of the Dual g5?
I order mine couple of hours after the keynote presentation, and have a on or before date of sept 22nd. My order is still open. Talk to a apple guy on the phone and he just told me between the 15th and the 22nd it will be shipped. For some reason I DONT HAVE MUCH FAITH IN APPLE ANYMORE, IS ANYONE WITH ME ON THIS? In a word - NO. Apple is doing a great job of delivering all the G5's it can as soon as it can. Chill. Before you know it you will have it and you will love Apple for making it.

BTW there is a dual 2 G5 demo at the Austin Texas University of Texas Campus Bookstore. So for all of you in the Austin area - go check it out. You can actually touch, hug and play with it.

[Genie]

Mine's back on Sept 22- anybody else got any news?
Let's hold em to their ETD!

[viggenr]

I have a pending charge on my credit card as of today for the full amount of the G5. I asked the cc company if they were just determining if I had money or were they charging me. He said, "no they are charging and requesting the money". Who knows though, he said if no post comes in 5 days they remove it. I will call Apple to see why they charged if no shipment until Sept. 29. We'll see. :confused:

[MacFix]

Dear Valued Apple Customer / Cher client, Chère cliente Apple,

We appreciate your recent Apple Store Order / Nous vous remercions
de votre récente commande dans Apple Store W5430260

Due to an unexpected supply delay, we are unable to ship the following
items by the date that you were originally quoted. / Un retard imprévu
nous empêche toutefois de vous livrer le ou les articles que vous avez
commandé(s) à la date que nous vous avions d'abord indiquée.

Z07K, POWER MAC G5 2.0GHZDP CTO
will now ship on or before / sera expédié au plus tard
le 09/22/2003

Please note that product availability can change rapidly, and it is
possible that your order may ship much sooner than we anticipate. You
may even receive a shipment confirmation between the time we send this
email and the time that you read it. / Veuillez noter que la
disponibilité des produits peut changer rapidement. Il est donc
possible que votre commande soit expédiée sensiblement plus tôt que
prévu. Vous pourriez même recevoir une confirmation d'expédition entre
l'envoi et la réception du présent message.

If you prefer, you may change or cancel your order anytime before it
is shipped, and receive a prompt refund, by calling 1 800 676-2775
ext-56500 Mon-Fri 8am-6pm (Central). / Vous avez également le choix de
modifier ou d'annuler votre commande à tout moment avant l'expédition
et d'en recevoir le plein remboursement. Il suffit de communiquer avec
nous au 1 800 676-2775, poste 2, entre 7 h et 18 h en semaine (heure
du
Centre).

If we do not hear from you, we will continue processing your order.
You will receive an email notification once your order has been
shipped. / En l'absence de démarches de votre part, nous poursuivrons
le traitement de votre commande et nous vous ferons parvenir un avis
par courriel pour en confirmer l'expédition.

We encourage you to view the status of your order online at /
Nous vous invitons à prendre connaissance de l'état de votre commande
en ligne à:
http://www.apple.com/orderstatus

We appreciate your business and apologize for any inconvenience this
delay may have caused you. Thank you for shopping at the Apple Store!
/ Nous sommes heureux de vous compter parmi nos clients et nous nous
excusons de ce retard. Nous vous remercions de faire vos achats dans
Apple Store!

[pjhornak]

Originally posted by Multimedia
In a word - NO. Apple is doing a great job of delivering all the G5's it can as soon as it can. Chill. Before you know it you will have it and you will love Apple for making it.

BTW there is a dual 2 G5 demo at the Austin Texas University of Texas Campus Bookstore. So for all of you in the Austin area - go check it out. You can actually touch, hug and play with it.

Yeh.. I beg to differ... after calling the regular my apple number still wasn't feeling warm and fuzzy dual 2.0 order day of... mr. jobs "and they will be available in august" presentation told by apple rep I can only see what you can when you look at your order status.. on or before 22 September I pressed on to customer care...who explained to me Apple received a batch of defective hard drives and this is contributing to the delay. If you can believe that.....

[victoras]

I pressed on to customer care...who explained to me Apple received a batch of defective hard drives and this is contributing to the delay. If you can believe that.....

I've heard that on Apple's Discussion forum too. But it makes no sense to me. Doesn't the 1.8 model come with the exact same 160 GB standard hard drive as the dual 2.0? So how could they be able to ship out 1.8's in fairly substantial quantities but not 2.0's? I guess if they're made in totally different facilities very far apart where the hard drives can't easily be moved btwn the 2, but that seems like it wouldn't be more than a couple of days to either ship them or (worst case) revamp the factory to build dual machines. . . .

[viggenr]

I was told the same thing regarding the hard drives, but they mentioned the 250 gb drives that were delayed. I know that my order came or did I upgrade to a 250 gb drive. anywho, I also mentioned they had charged my card, Apple Rep said that they were not shipping, darn, but just checking to see if the funds were there. Why? To make sure in 3 weeks that they can charge me again when they decide to ship? Something is fishy!

[tribalogical]

nothing fishy on the card side... they haven't "charged" the card, but they've requested a 'reserve'.... that's beneficial both for them and for you. If it doesn't ship, that "hold" expires after a time (30-days, where I live)...

If you cancel the order, you could contact the CC company to remove the hold, but companies like Apple usually do that for you.

I don't know if the HD thing is real. But I could see where a few bad HDs in a batch of G5DP2 machines could cause another round of checks on 1,000s of assembled machines to find bad drives, and that could certainly cause a delay... weeks-long seems fishy, but then, maybe they had to reinsert them into the assembly line, or manually reinstall 1,000s of hard drives..... who knows!

tribalogical

[Genie]

Nothing fishy to me...
I believe they're just allocating their resources to other things because they think most people who ordered the Dual 2 will wait another month for it because it's a good value.

So we have to be squeaky wheels.

Also they really bit off more than they could chew, announcing Aug 29 ship date. Got good publicity from it, though, didn't they!

[mark_wilkins]

Well, look at it this way: if they don't ship by the end of the month they don't get to book the revenue for FY 03, so it's in their interest to get the machines out the door.

-- Mark

[MattG]

Originally posted by mark_wilkins
Well, look at it this way: if they don't ship by the end of the month they don't get to book the revenue for FY 03, so it's in their interest to get the machines out the door.

-- Mark September 27th, to be exact (that's exactly what the Apple rep told me when I called this morning, "I would assume Apple will want to have all existing orders shipped by the 27th, as that is the last day of the fiscal (financial?) year" or something to that effect).

[afonso]

i got a really nice email from apple uk saying that my cto dual 2ghz ordered in early july would be shipping by the third week of september...

so just for the sake of it my order involves:

ati radeon 9800
2gb ram
bluetooth
airport
250gb

and i think that's it... so if they actually ship it in a week or two then i'll be happy happy as i was only expecting it in october :D

thanks apple! :D

[Genie]

I ordered mine a few minutes after the keynote, so I hope that goes for mee too...
:D

C'MON APPLE!!!!!!!!!!!

[MattG]

The rep told me mine is slated to ship out between the 16th and the 26th. The 16th...man, what potential that day could have. My Powermac could ship, and Apple will announce new Powerbooks. **droooooooooooooooooool**

[ledzep37]

Originally posted by MattG
The rep told me mine is slated to ship out between the 16th and the 26th. The 16th...man, what potential that day could have. My Powermac could ship, and Apple will announce new Powerbooks. **droooooooooooooooooool**

Is your order stock or CTO (if so, what options)? What day did you order?

[MUrhino]

I'm purchasing my dual 2.0 using the student developer program, and last week it showed the dual 2 taking 10-15 days to ship. Not it's showing 3-5 weeks. School's started and I need a computer now!

I waited too damn long...or it was a mistake. Ah well. :(

[MattG]

Originally posted by ledzep37
Is your order stock or CTO (if so, what options)? What day did you order? I ordered a completely stock DP 2ghz on July 9, through the ADC program.

[ImAlwaysRight]

I contacted Apple again today and received the same reply as last Wednesday (as my CC was preauthorized early in the AM last Wed for the amount of my G5). I was told last week my G5 was being built. Since it hadn't shipped one week later I have assumed that to be a lie, as it has been exactly one month since i was preauthorized, and I assumed they were just checking to see that I had the funds still available.

But today again, a different rep assured me my dual G5 was "in production." I mentioned that I was given this info one week ago and asked why it takes more than one week to build and ship a computer. I mentioned in past orders it took Apple 24-48 hours to build and ship a CTO Power Mac. Anyway, the rep told me they have no way of knowing what is holding up the G5's, as they do not have access to that kind of information, but yet somehow they have the information that my G5 is in production. Also, the rep said he has seen NO G5's ship as of this morning, so he didn't think they were going out yet.

I was still given an early date of Sept. 12 for shipping (a Friday, no less, so even with overnight shipping it takes 3 days to reach me) and as late as Oct. 3. I ordered on July 24, but have an EDU institutional order, so am hoping this jumps the line against all you non-EDU types.

Here's to hoping this ships on Oct 12th! (dual 2.0 G5/512MB/160GB/Radeon 9800/combo/no modem)

[rjwill246]

Okay, after a call from the local CompUSA today that they had a lot of G5's I got weak kneed and went in and bought the 1.8. I know the 2 Gig would be better but this thing still whacks the dual 1 Gig G4 I have. I bought the 23" CDisplay, added Bluetooth and a gig of memory. It is very quiet but strangely the HD sounds like the clickety-clackety drives in some of the older PBs! I hope that does not bode ill...
The system is hooked up to an Airport extreme network... how unbelievable that was to set up! In fact, there WAS no setup. It just configured itself and that was that. Disappointing in a way as I had absolutely NO input into it. It just worked. I would have liked to type in... something! Oh well! Thank's Apple.
Having played with some Sony's and so forth at the store while waiting to have the memory added, all I can say is... M$ and Win XP... you aren't even close. May the rest of the world figure THAT out!!
One more thing! My son's G5 shipped from Sydney to Brisbane TODAY!! Aussies, take heart... you are only a step behind the US. Very, very cool!

[Waluigi]

Congrats rjwill246! I hope you have a great great great time with your new G5 and that stunning 23" display.

--Waluigi

[bonk]

greetings! long time listner, first time caller....


so. now that the paris/powerbook fiasco is done, where the heck is my dual 2?!

on some other sites, I've seen a couple mentions of "a token 4-5" people actually receiving theirs. spymac has a thread that starts with a guy telling a sad, sad story about a beleaguered apple care special saying that none would ship any time soon, but later in the thread, another guy reports (with pics) having received his stock/non edu dual. here's that thread: http://www.spymac.com/forums/showthread.php?threadid=39754a

anyone know what's going on?

[afonso]

well mine (in the uk and cto) should be shipping before the end of september, or so they say... but im not getting my hopes high hehe :)

it will b worth the wait whenever it arrives hehe :)

im still waiting for my 40gig ipod ordered a couple of weeks ago :S cmon apple, wake up!

[Baja2k]

Has your 40 Gig Ipod shipped?

Mine shipped on the 11th of September....From Shanghai, China

(In Transit) is the status on the Airborne Express Site.

It was estimated to arrive on the 15th but no sign of it yet.


BTW: My Dualie G5 still says shipping on or before the 29th.....Not getting my hopes up. We'll see.

[afonso]

im afraid it hasnt no :(

are u in the states or uk? i think things run a bit slow over here in this island ;)

[Baja2k]

I live in Texas. I ordered mine as a 30gig player but it was automatically changed to the 40gig model when they were announced 3-4 days later. So I think I might be one of the first to actually receive it. :) But I thought that about the dualie also. :rolleyes:

[afonso]

yeah tell me about it... i ordered the dual ages ago, but all my cards got stolen a month ago and i forgot to warn apple about it, so they called me last week saying my card got declined and had to put a new order in for me!! right back at the queue!!

but after i had my small heart attack they told me they'd prioritize it and ship it asap, so hopefully that would mean this month... with my luck i'll get it in october, but i dunno, we'll c...

i just wish i had the ipod already... it got stolen as well and i really miss it :D it calms me down while at work hehe

[Baja2k]

Sorry about your stuff getting stolen. A friend of mine had his Rio Car Player stolen a couple of months ago. He's sick about it because he can't just go out and buy another one. Rio bought out Sonic Blue and then killed the product. (You may already know this because that player was invented in the UK)
Anyway, I've got one in my boat and love it, but I may replace it with an IPOD in the near future. The IPOD that I've got coming is for my wife/her car. I want to get it in and configure it/load our music collection on it. Then I can give it to her for our Anniversary in early October.

I'm not sure I understand why Apple continues to "PING" our credit cards. It's like the products not ready yet they keep going:

Is the Money there?
Is the Money there?
Is the Money there?
Is the Money there?

And I want to say:

Is my Dualie here?
Is my Dualie here?

Anyway Good luck getting you new ipod and Dualie.

At some point I'd really like to see new thread out here with every post being:

I just got my dualie and it's SWEET! :D

[MacFix]

order passed on the 23rd with a 9800 xtra...

checked my order status this morning....
after being delayed from 9/2 to 22/9 ....
suprise suprise !! order is canceled and a new order is issued with a 300 $ ( Can.) rebate and a estimated shipping of 10/22 !!!

called Apple and they just dont know why and say they will try to ship before the 10/22 ???!!!

WTF Apple !!!!:confused: anyone have same status ??

(Canadian Apple Store here ) :confused: and :mad:

[mark_wilkins]

23rd of what month?

-- Mark

[MacFix]

june of course...i would not mention this if just ordered....;)

[afonso]

oh yeah, and i forgot to add that when apple called me to say i had to place a new order they also told me that prices had gone up, so now instead of paying something like £3200 for my dual id have to pay £3500, for exactly the same CTO configuration... they told me not to worry as they would offer a rebate on the new order, but so far got nothing from them, so tomorrow is complaning day :D

apple, u'll get a call from me first thing thursday morning hehe

[Appleseed]

Oh man!! If the Dual G5's just started shiping this week from Apple I wonder how long it will be before places like Macwarehouse will get them. I'm starting to regret ordering from them instead of directly from Apple.

[Baja2k]

My 40Gig IPOD is here.......Yeah......Now where is my G5.

[afonso]

god still no reply from apple about my ipod, this is ridiculous :) hehe

[Baja2k]

Went into the local compUSA (South Austin) for Acc's for the new IPOD and to see if they had any new G5's setup this afternoon. They had a new 1.6 (On Display) and 1.8 in store but not setup, however, the 1.6 display had no power. They couldn't even turn the thing on. How does Apple expect to make *NEW* customers if their reseller's won't even properly showcase their new equipment? Needless to say, besides being pleased that I was actually able to put my hands on one, I was very disappointed that I could not see it up and running. BTW: This is a store with an Apple Rep on site. He's a nice guy but doesn't seem to know that much.

Regards,

[afonso]

yay, just got shipment confirmation from apple for my ipoh 40gb! now where's my dualie? :D

[two_tail]

Good news! My dual-processor G5, 1 GB RAM, 160GB drive, and ATI Radeon 9800 (CTO order) shipped out on Thursday. I placed it on the day after the keynote through the ADC channel.

[Baja2k]

two_tail: That's great news about your Dualie shipping. I hope we all can say that real soon.

afonso: Check your airborne shipping info (If That's the shipping company) I'm curious how long it takes for yours to arrive. Mine shipped on the 11th from Shanghia and was delivered this morning. So 8 days total. I hope you get yours more quickly.

Regards,

[Genie]

They said mine was built in Sacramento.

http://www.geniesongs.com/genie/endorsements/apple/Genie-G5Computer50pix.jpg (http://geniesongs.com/personal.html)

[MacFix]

anyone in Canada here received there dual ?

ordered mine on June 23rd and still no news :confused:

[jaysedai]

I ordered my dualie within seconds of the keynote ending. Still no sign of it shipping. I'm beginning to think that the 250MB hd upgrade is the culprit. I would change it, except that I've already purchased another 250 to mirror with it.

If my machine doesn't ship this week, virginia tech is going to be down to 1099 machines!

J

[Baja2k]

Please let us know if your orders get shipped today. It sure seems that the dualie's are still barely trickling out right now. That is unless you count Virginia Tech.

Regards,

[Drumdude]

Ordered a dual on 6/24/03. It shipped last week on 9/18...expect it any day now.

[bonk]

ok. I'm trying to be calm.

I just got this email:




Dear Valued Apple Customer,

Thank you for placing your Apple Store Order XXXXXXXX

We need your response to continue processing your order.

Due to an unexpected supply delay, we are unable to ship the following
item(s) by the last date you were quoted:

Z07K, POWER MAC G5 2.0GHZDP CTO
will now ship on or before 10/14/2003

If you prefer, you may change or cancel your order anytime before it
is shipped. If you cancel your order, you will receive a prompt
refund.

If we do not hear from you or we cannot ship your order by the revised
date above, we are required by federal law to cancel your order and
issue a prompt refund, and we will do so.

Please inform us of your intentions by choosing one of the following
options and replying by email to <customerconfirm@group.apple.com>:

My order number is ____________________.
__ YES. Please continue processing my order.
__ NO. Please cancel my order and issue a prompt refund.

Alternately, you may call us at 800-676-2775 ext-56500,
Mon-Fri 8am-9pm, Sat-Sun 9am-6pm (Central).

We encourage you to visit http://www.apple.com/orderstatus or
http://store.apple.com/ and click the "Your Account" button to view
the status of your order.

We appreciate your business and apologize for any inconvenience this
delay has caused you. Thank you for shopping at the Apple Store!


(those F-ers!)

my order was CTO, non-edu, dual 2, 9800, placed 6/26 8:49am (EST). up until now (6pm) it was listed as OOB 9/22.

so I called that number and (very calmly) explained how upset I was, especially since I've been seeing people with orders MUCH later than mine having theirs shipped.

so he says: "basically, you can disregard that notification email. what I have in my system here is that your computer is "in process". what "in process" means is that it's built, it's ready, it's boxed, it's labeled - it's just waiting for the shipper to pick it up. "in process" consists of a 12 hour window. whether we're at the beginning of that 12 hours or the end, I dont have any information. but your computer will be shipped out probably today, or tomorrow at the latest."


was he just blowing smoke up my ass? was he just trying to placate me, or should I believe this?


oh, that apple logo-shaped ulcer in my stomach keeps getting bigger and bigger....

[MacFix]

my date was pushed to 10/22 a week ago with a 300$ ( canadian ) rebate ...without even asking....

called Apple and the Rep told me it was still on shedule for early shipments...(9/22)

called again today...good news it was ready to be shipped at the factory ( Sacramento )

ordered on the 23rd right after keynote

9800 CTO DualG5

still waiting for email confirmation/order status didnt changed neither....

is it a BLUFF ??:confused:

[MacFix]

:D :D :D


Shiped tonight
go Apple !! so my est. Shipping of 9/22 was right....

any others with est shipping of 9/22 having also good news to report ?

[viggenr]

Here is an email i received from Apple this evening. I wish all you the same fortune I just received.

From: Do_not_reply@apple.com
Date: Mon Sep 22, 2003 8:00:43 PM US/Pacific
To:
Subject: Shipment notification for order #


Buyers Name:
Web Order Number:
Apple Sales Order Number:
Apple Delivery Number:
Apple Customer Number:
PO Number:


Dear Apple Customer,

The following products shipped on 09/22/2003. Transit time will
depend upon whether you have chosen standard or premium freight
options. If your order is shipping standard freight, it should arrive
within 2 - 5 business days of shipment.

Product # Product Description Qty Ext Price
__________ ________________________________________ ____ ________________

_________________________________________________________________________
Z07K POWER MAC G5 2.0GHZDP CTO 1
With the following configuration:

Processor 065-4227 Dual 2GHz PowerPC G5
Memory 065-4358 2GB DDR400 (PC3200) - 2x1GB
Hard Drive 065-4286 250GB Serial ATA - 7200rpm
Optical Drive 065-4168 Super Drive (DVD-R/CD-RW)
Graphics Support 065-4449 ATI Radeon 9600 Pro
Fibre Chl PCI 065-4491 None
Modem 065-4166 56k V.92 Internal Modem
BlueTooth 065-4292 BlueTooth Module
Airport 065-4293 Airport Extreme Card
Keyboard Language 065-4161 Apple Keyboard & Mouse
Mac OS Language 065-4160 Mac OS X
Country Kit 065-4159 Country Kit
_________________________________________________________________________

The above products have been shipped to:




Carrier Name: FED EX GROUND
Carrier Tracking Number(s):


You can also check your tracking numbers at:
http://www.fedex.com/us/

For orders shipped Monday through Thursday tracking information will
be available on the carrier sites 12 to 24 hours after shipping.
For orders shipped Friday through Sunday tracking information will be
available on the carrier sites by the following Monday evening.

If your attempt to track this shipment on the carrier's web page is
unsuccessful, please contact your Apple Sales Support Specialist for
assistance.

If a partial shipment was authorized, additional items may ship
separately. This is a record of shipped items only.


Thank you for shopping at Apple.

You may check order status and get most carrier tracking information
within one business day of shipment by visiting the following web site:
<http://www.apple.com/OrderStatus>

To better serve our customers, Apple may ship products from multiple
locations. If there are other items in your order, we will send you a
separate confirmation email as soon as they ship.

Sales & Returns Policies:
http://store.apple.com/Catalog/US/Images/salespolicies.html

If you have any questions concerning your order, please call us at
(800) 676-2775 Mon-Fri 8am-9pm, Sat-Sun 9am-6pm CT


=====================================================================

Would you like to keep in touch with Apple? Get the latest news and
information about iMac, the Mac OS, PowerBook, AppleWorks, iBook,
Power Mac computers, Quicktime, and lots more.

Then subscribe to Apple eNews--our free e-mail newsletter--and you'll
get news right from the source every other week. To sign up, visit:

http://www.apple.com/signmeup

Thank You.

As the infamous Mike Tyson always says, I will stomp on your †´ß†ˆç¬´ß and eat you children. ALL PRAISE TO ALA....

[bonk]

just checked my order status.


I... have... a... TRACKING NUMBER!


I havent gotten a shipping email from apple yet, so I'm not holding my breath. damn. apple has made me SO cynical!


please god let it really be on it's way. pray for me.




(btw - dual 2, 9800, stock otherwise, ordered 6/26 non-edu)

[mactarheel]

Just checked my order status...It states at the top "shipped" and at the bottom "open" and no tracking # yet and no e-mail from Apple. On hold right now waiting to talk with Apple. Anyone have any idea what this means?

[Genie]

Apple is really pushing their limits.

[MacFix]

its normal...just wait and info will be updated...was the same for me too...until tracking # appeared later on.....those guys at apple are working around the clock !!!

Will Steve buy some T-Shirt again ?? :D

[pjhornak]

Originally posted by bonk
just checked my order status.


I... have... a... TRACKING NUMBER!


I havent gotten a shipping email from apple yet, so I'm not holding my breath. damn. apple has made me SO cynical!


please god let it really be on it's way. pray for me.




(btw - dual 2, 9800, stock otherwise, ordered 6/26 non-edu)

Don't get freaked by the whole tracking number thing... I was in the same boat about a week ago.. ordered 2.0 blue 9800 got the email... and the tracking number .. it never tracked the computer showed up before the tracking info hit the website...it is sweet.. much more impressive in person... the day it arrived I went to my local Apple store and picked up a 23 HD....

[mactarheel]

I just got my tracking number from Apple!!! There is no activity listed with Airborne yet so I'm assuming it was issued today and will be picked up by Airborne tomorrow.

My configuration:

POWER MAC G5 2.0GHZDP CTO

Dual 2GHz PowerPC G5 065-4227

512MB DDR400 (PC3200) - 2x256 065-4356

160GB Serial ATA - 7200rpm 065-4376

Super Drive (DVD-R/CD-RW) 065-4168

ATI Radeon 9600 Pro 065-4449

56k V.92 Internal Modem 065-4166

Apple Keyboard & Mouse 065-4161

Mac OS X 065-4160

Country Kit 065-4159

Ordered August 1st.

I'm going to be crazy now til it arrives!!!!!

[Genie]

When I called Airborne, they told me that having a tracking number doesn't mean that it's been shipped.

It just means Apple assigned it a number.

The Airborne lady said it could be a month from the time Apple shows a tracking number until Airborne actually gets the package.

Not saying this is what Apple's doing to you, but caveat emptor.

[mactarheel]

Oh, I hope not! I've waited for this computer to come out since the beginning of the year. I was just checking the information on the airborne site and it tells me no status is available but that it is 1 piece and weighs 58 pounds. It also states express shipping and when I click on it it states overnight shipping. I think I'll call airborne right now.

[mactarheel]

I just spoke with Airborne Express and the said my G5 has definitely shipped and is being shipped overnight to arrive here no later than 12 noon tomorrow!...I'll never get any sleep tonight! I was nesting during the hurricane last week getting the computer room ready for the new baby!!!!!! Oh, I'm so excited!!!!!

[Genie]

Be sure to send pictures of your special bundle...

[Baja2k]

Holy Toledo Batman mine has actually shipped. FEDEX Second Day.

The following products shipped on 09/22/2003. Transit time will depend upon whether you have chosen standard or premium freight options. If your order is shipping standard freight, it should arrive within 2 - 5 business days of shipment.

Product # Product Description Qty Ext Price
__________ ________________________________________ ____ ________________

_________________________________________________________________________
Z07K POWER MAC G5 2.0GHZDP CTO 1 4,549.00
With the following configuration:

Processor 065-4227 Dual 2GHz PowerPC G5
Memory 065-4358 2GB DDR400 (PC3200) - 2x1GB
Hard Drive 065-4286 250GB Serial ATA - 7200rpm
Optical Drive 065-4168 Super Drive (DVD-R/CD-RW)
Graphics Support 065-4288 ATI Radeon 9800 Pro
Fibre Chl PCI 065-4491 None
Modem 065-4166 56k V.92 Internal Modem
BlueTooth 065-4292 BlueTooth Module
Airport 065-1899 None
Keyboard Language 065-4161 Apple Keyboard & Mouse
Mac OS Language 065-4160 Mac OS X
Country Kit 065-4159 Country Kit
_________________________________________________________________________

The above products have been shipped to:

ME!!!!!!!!


Yeah.

[chorizo]

I ordered in June and waited until August just to see my hopes crushed. My new shipped by date was Sept. 22. I waited. My kids waited and asked. Then, on Sept. 22 I got this message:
"Dear Valued Apple Customer,

Thank you for placing your Apple Store Order xxxxxxx

We need your response to continue processing your order.
Due to an unexpected supply delay, we are unable to ship the
following
item(s) by the last date you were quoted:
Z07K, POWER MAC G5 2.0GHZDP CTO
will now ship on or before 10/14/2003.

Ohmygod! Shot down again. Then, the next day a new message appeared. It had been shipped on the 22nd! Oh happy day! I checked with Airborne and they have it in their quick and gentle hands (better be gentle). They will have it on my front steps tomorrow!

Help. I'm hypervenilating.

[afonso]

my CTO has shipped!!! here in the uk :) hurray

250gb hard drive, radeon 9800, 2gb ram, btooth and airport.. yay! :D

[barabics]

my orderstatus states that my g5 is shipping, and i ordered on July 17th... and it was an EDU order, so for those of you who ordered before July 17th you should have yours shipped already!
so hopefully that's good news to some of you. It seems like apple is shipping these things out the doors now. Hopefully it'll keep trickiling down faster and faster.
good-luck everyone.

[chorizo]

They must have got a whole boat or cargo jet full of them. It looks like they're filling orders from the beginning well into July in a single day. Mine was shipped from Sacramento. I think early posts reflected shipments directly from Asia.

[Baja2k]

chorizo: you might be referring to my 40 Gig Ipod. It shipped from Shanghia last week and I mentioned it on this thread. I think someone else may have misread my statement and thought I was talking about my G5 coming from Shanghia. Anyway my G5 did ship yesterday but it came from:

F/G Distribution Center
Elk Grove, Ca 95758

Good luck to all in getting your new G5's.

Oh by the way the 40G Ipod works great. I've got about 28 Gig of music on it already. Of course I'm gonna blow it away when the G5 shows up and set it up using ITunes instead of this musicmatch junk.
And although I gave the Ipod to my wife, I haven't actually turned it over to her yet. You know I've gotta work out all the bugs first. ;)

Regards,

[Genie]

The tracking numbers see to be real indicators that they're actually moving them.
That's a relief.
GO APPLE!
http://www.geniesongs.com/genie/endorsements/apple/Genie-G5Computer50pix.jpg (http://geniesongs.com/personal.html)

That's me with my new G5.

[mactarheel]

i received my tracking # last night and my G5 was supposed to be here by noon. Airborne had some kind of delay...claimed weather...and status still states in transit. They can't tell me where it is...just in transit. Did anyone else have the same experience?

[bonk]

exactly the same experience. my airborne ( I HATE airborne - they are the worst by far) tracking info says it was picked up at 9:01am 9/22, "location: shippers door". it hasnt changed since last night. so now I'm having great mental images of the airborne guy sitting on my box on the stoop of 1 infinite loop drinking 40s out of brown paper bags with the apple assembly techs and steve J. anywho, I called airborne tonight and they assured me I'd get it tomorrow (they didnt actually offer any explanation weather or otherwise).

[mactarheel]

I'm sorry to see that happen to you too but at least that tells me something is going on at Airborne. They told me of the delay around 1015 this am but didn't tell me until 1215 that it wouldn't arrive today. Mine states the same stats as yours and Airborne told me to I'd get it tomorrow. I sure hope so. Can't afford anymore time off of work but can't afford not to be here either!!! I'll post as soon as I hear something or my status on Airborne site changes.

[Genie]

Wierd thing is, I shipped a big digital mixer with DHL recently, and they were awesome. Ground service arrived next day on the other coast!

I wonder if the merger will mean airborne gets better or worse...

Anybody got mangled G5s?

[bonk]

yeah - I just ordered a Formac 17"er to go with my (soon to be) old G4 (350! yikes! the spanking new 23"HD is going with the dual). it shipped from california via airborne ground and arrived in exactly 24 hours from when I PLACED the order. stupid me, I made a joke about how if I'd actually ordered it express, it would have taken a week. karma's a bitch.

[pjhornak]

Originally posted by mactarheel
i received my tracking # last night and my G5 was supposed to be here by noon. Airborne had some kind of delay...claimed weather...and status still states in transit. They can't tell me where it is...just in transit. Did anyone else have the same experience?

there was some bad wx on the east coast yesterday... but fedex delivered my 2.0 in the middle of the hurricane overnight.... I had the computer before the tracking info was in the available online

[mactarheel]

Congrats you lucky thing!!! I just got a call from airborne...it has arrived at the local station...they just can't guarantee delivery by 12 noon though it was due yesterday by 12 noon. The only problem is I have to be at work at 1:00 today and they tell me I can't pick it up myself at the local station.....I'm gett more grey hair!!!

[mactarheel]

My G5 is out for delivery as of 9:29 am. Airborne called again and said it would be here by 11 am. :p

[mactarheel]

I just received my G5!!!

[richardH]

several apple stores have confirmed that the shipments are in transit and should be arriving anytime now. Maybe today or tomorrow. Looks like I will be canceling my internet order and getting one before the week is out. All the stores should have them soon, so I imagine lots of internet orders will be canceled which will speed up all those people that have special configuations.

[pjhornak]

Originally posted by mactarheel
I just received my G5!!!

congrats ....! welcome to the club.... it is pretty sweet... now I know why people ae taking pictures of the G5 open.. it is pretty impressive

[mactarheel]

It's a beauty! i've just powered it up...trying to set it up now. I didn't realize it was this big!

[jaysedai]

Okay, now I'm really mad! Like I said earlier, I ordered June 23, within seconds of the keynote ending. The only change I made was to upgrade the HD to a 250.

Late yesterday, my orderstatus listed the machine as canceled, with a new line added at the bottom (strangely all on one line - no line items):

[snip]
Cancelled

PMG5/2-DP/512/250/SD/LLZ07K02Q0X On or before
10/29/2003 Open

OCTOBER 29??!??

So much for first come first serve! Why is everybody else getting their machine ahead of me? Including people with 250G drives!

So I called them yet again, and they said that they made a mistake that they meant to say 3-5 days not 3-5 weeks. I explained that my orderstatus doesn't say anything about 3-5 anything, it just has a new date of 10/29. They just said, "hrmmpf, that's interesting."

I swear if I lived near Cupertino....

J

[Lonestar1]

Originally posted by richardH
several apple stores have confirmed that the shipments are in transit and should be arriving anytime now. Maybe today or tomorrow.

Powermax.com indicates, on their web site, that a shipment is on the way to them as well. By next week, I suspect, most dealers will have dual G5s in stock.

[bonk]

it's here.


I have it.



it came today.



I cant believe it's here.



it is so beautiful.



*sniff*


ps 2x2, 9800, 6/26 non-edu

[mark_wilkins]

Mine shipped too. Looks like they're really picking up the pace. (I ordered 6/30, a dual with 2 GB RAM, 2x250 GB disks, 9800 Pro, bluetooth, airport extreme, modem.)

-- Mark

[Genie]

here's me being silly-
a big, unedited, uncensored web gallery of me opening my G5 and maxing out the ram.

Please don't laugh- I left all the pictures in no matter how embarassing...

http://www.geniesongs.com/genie/endorsements/apple/Genie-G5Computer50pix.jpg (http://www.geniesongs.com/genie/endorsements/apple/g5opening/index.htm)

[Flowbee]

Originally posted by Genie
here's me being silly-
a big, unedited, uncensored web gallery of me opening my G5 and maxing out the ram.

Nice pics. Must be all the fans in the G5 that are blowing your hair around like that. :D

[KCK]

Looks like a sleepless night for me. Just got the email from Apple that my dual G5 is on the way. I'm happy since my original delivery by date was Oct 2nd. I have gotten shipments from Apple overnight when using standard shipping in the past so I'm hoping history repeats it's self tomorrow.

[applewhore]

they hit apple retail stores with shipments of the dual today. Cancelled the order and walked in for the purchase. Upped to 2gig ram without the 250gb harddrive and they gave me free apple care. Worst part is, I'm moving, so i can't open it til I settle.

[Genie]

Originally posted by Flowbee
Nice pics. Must be all the fans in the G5 that are blowing your hair around like that. :D

Man that G5 puts out some heat!:p

[jaysedai]

Mine finally "shipped"..... From Taiwan! Even though I paid for overnight shipping, apparently it's still going to take about a week to get here. Apple said that it would be 3-4 days to arrive and get through customs, then 24-48 hours to actually be delivered. Aaaahhh!

I'm heading to CompUSA tomorrow, maybe by some fluke they will have one already, and I can just put this whole mess behind me.

J

[ddbean]

Is anyone here STILL waiting for their Pre-Release CTO of a G5 Dual 2 Ghz with 9800 and BT/AP added?

I can't believe it's taking this long for an order through a local Apple reseller.

[mark_wilkins]

At this point I think it's only people who ordered through resellers... Apple Store seems to have caught up.

-- Mark