Panther and RealOne Player

[mcoupe]

Ever since I installed Panther I can't open realOne player, can't listen to BBC radio player (UK only!). Has anyone else had any problems with realOne?

Thanks for advice
Mike

[hdodds]

No problems accessing audio and video content from BBC web site. Am using Real One Player v9.0, build 9.0.0.297-A

[caveman_uk]

Works OK for me as well

[mcoupe]

Are you using the free RealOne or the real one superpass? Have reinstalled realone a couple of times but still can't get it to work?

Mike

[apple_iBoy]

Have you tried throwing out both the Real application and all the associated preference files, favorites files, etc., before you reinstall it?

I had to do this on a couple applications -- it didn't seem enough to just trash the app itself and reinstall, I had to get all those pesky associated files as well.

[mcoupe]

Thanks everyone, I've deleted all the files as advised above and reinstalled realOne, and it's all working fine. Thanks again!

Mike C

[Makosuke]

Glad your problem was worked out, but a general tip:

If something isn't working under Panther (or any other OS/situation), a general first-round fix is to delete its preferences. In most cases deleting/reinstalling the app itself isn't necessary, since the prefs are what's causing the problem.