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m4rc
Apr 19, 2004, 01:01 PM
I have had to book my poorly PowerBook in for an overhaul - white spots (well, streaks really), loose screen that also creaks and clicks when opened or shut, power socket and power lead not connecting properly so intermittant charging and finally corrosion around the palm rests.

The guy at AppleCare was very nice, although he had no idea of any of the problems as I explained them, and I was on the phone for 45 minutes! Anyway, not the point. He said I could track the progress of the repair online, gave me a tracking number etc. I am sure I have seen the page, but can't find where to track repairs. Not orders, repairs.

Anyone? Oh, and I'm in the UK, so the UK site please!

Marc



Horrortaxi
Apr 19, 2004, 02:04 PM
You can track it with your Apple ID on the website. By the time my repair is trackable though, I've already got it back.

m4rc
Apr 20, 2004, 01:39 AM
Where do I enter my Apple ID? When I go to support, I am already logged in.

Marc

russed
Apr 20, 2004, 03:21 AM
i would agree with the person above, mine was compleatly out and turned up before it had said it had been repaired, let alone shipped!