Some new 3Gs phones have defective displays (photo attached)

[jmpage2]

On the left see my old 3G iPhone. My wifes new 3Gs looks just like this. On the right see my new 32GB black 3GS phone. Both phones in this photo have exactly the same settings (auto brightness) and neither are sleeping.

Looks like I get to go fight Geniuses(tm) at the Apple store next week to exchange a 1 day old new phone for me. :mad:

[MaxxTraxx]

And your problem is..?

[Maclver]

And your problem is..?

Ya i dont see a problem?

[MBHockey]

Maybe take the photo from directly above the iPhones?

[jwa898]

there is a new coating on the screen so so there aren't smudges maybe thats what you see. It doesn't look like anything is wrong though.

[Ron21]

Yeah, it's probably just the coating.

[slpdLoad]

You'd want autobrightness OFF to do a direct comparison.

[Inf4life]

I'm sorry but all I see is a horribly taken picture.

[spillproof]

What? I don't see anything wrong except a bad focus job.

[Blackforge]

If it looks good from straight on.. then its just the viewing angle of the LCD and wouldn't be considered a "defect"....

[TuffLuffJimmy]

This is too funny.

"Genius, my phone, I can't get my finger prints on the screen. On my old phone there would be smudges and it would make it a little harder to slide my finger around. Now I don't have that "feature."

[FSUSem1noles]

To be honest, I can't see what the problem is, the 2 phones both have different viewing angles... which is why the LCD's look different..

[jmpage2]

I don't think it is the coating. My wifes 3GS looks nothing like this one as you can see below; Tell me which phone is mine? Also, the viewing angle on it is all messed up, if you view both phones on an angle mine becomes all dark and blocky.

[MacAndy74]

Glad I'm not the only one that couldn't find any visible problems, but how about that iPhone 3G (on the left) it seems to have funny white snakes on the screen? :eek: :D

[eezing]

On the left see my old 3G iPhone. My wifes new 3Gs looks just like this. On the right see my new 32GB black 3GS phone. Both phones in this photo have exactly the same settings (auto brightness) and neither are sleeping.

Looks like I get to go fight Geniuses(tm) at the Apple store next week to exchange a 1 day old new phone for me. :mad:

Yes, I see what you are talking about. The selection boxes are darker on the phone on the right. Did anyone else actually look at the picture? There is clearly a difference.

[jmpage2]

oops, here we go.

[Maclver]

Yes, I see what you are talking about. The selection boxes are darker on the phone on the right. Did anyone else actually look at the picture? There is clearly a difference.

no there isnt... its the angle the photo was taken... if he were to take a shot up on top of it it might not look like that!

[Maclver]

oops, here we go.

No i really don't see anything wrong... Im confused what are you seeing?

[eezing]

oops, here we go.

The screen on the right is darker.

[jessica.]

What in the word is your issue op?
Two phones being compared with auto brightness on (so someone says) and one is plugged in? What is your problem with the new phone?

[Maclver]

The screen on the right is darker.

ya but the screen on the left which is the iPhone 3GS is fine? The one that is supposedly defected?

[jmpage2]

Yes, I see what you are talking about. The selection boxes are darker on the phone on the right. Did anyone else actually look at the picture? There is clearly a difference.

No, they'd rather have more fun trashing me when I clearly got a defective phone.

Someone else earlier today commented the same thing, that the screen on their phone and their girlfriends phone looked drastically different.

This could be a case of a different LCD supplier and incorrect driver in the iPhone software so the display looks messed up, or it could be a batch of defective screens.

Obviously though it is messed up, both phones in the above photo are 32GB 3GS phones in the exact same lighting with the same screen brightness setting.

[jmpage2]

ya but the screen on the left which is the iPhone 3GS is fine? The one that is supposedly defected?

The one on the left is the old 3G phone.

[jmpage2]

What in the word is your issue op?
Two phones being compared with auto brightness on (so someone says) and one is plugged in? What is your problem with the new phone?

O'Really?

http://att.macrumors.com/attachment.php?attachmentid=177765&d=1245458920

[FSUSem1noles]

oops, here we go.

From that pic, it looks like the phone on the left has the brightness turned up too much or has the defective screen..

[Maclver]

No, they'd rather have more fun trashing me when I clearly got a defective phone.

Someone else earlier today commented the same thing, that the screen on their phone and their girlfriends phone looked drastically different.

This could be a case of a different LCD supplier and incorrect driver in the iPhone software so the display looks messed up, or it could be a batch of defective screens.

Obviously though it is messed up, both phones in the above photo are 32GB 3GS phones in the exact same lighting with the same screen brightness setting.

no we are not trashing you... we are just not understanding what is wrong? by the pics there is nothgin

[chriszzz]

oops, here we go.

So the 3G S looks less washed out. How is that a problem?

[Maclver]

O'Really?


Ok now open up the brightness menu on both and then take a picture?

[noobinator]

Ok you are worrying me as a first time iPhone user. How in the world would I know if I got a defective screen? I have no basis for comparison.

[TuffLuffJimmy]

okay... one is brighter. They both have different color profiles anyway.

[eezing]

No, they'd rather have more fun trashing me when I clearly got a defective phone.

Someone else earlier today commented the same thing, that the screen on their phone and their girlfriends phone looked drastically different.

This could be a case of a different LCD supplier and incorrect driver in the iPhone software so the display looks messed up, or it could be a batch of defective screens.

Obviously though it is messed up, both phones in the above photo are 32GB 3GS phones in the exact same lighting with the same screen brightness setting.

Turn the brightness all the way up and snap another pic. Let's settle this once and for all.

[Maclver]

Turn the brightness all the way up and snap another pic. Let's settle this once and for all.

but I want to see a picture of both settings menu opened up onto the brightness so we can see what the settings are on

[sergiuria]

Ok you are worrying me as a first time iPhone user. How in the world would I know if I got a defective screen? I have no basis for comparison.

If you see nothing wrong with it. Why should you be worried?

:rolleyes:

[shrimpdesign]

To be honest, the first photo wasn't a very good photo to compare the brightness, with the angle and depth of field blurring it had. The second one is much clearer.

Auto-brightness may be the culprit.

[jmpage2]

So the 3G S looks less washed out. How is that a problem?

They are both 3GS phones in the 2nd photo.

[noobinator]

If you see nothing wrong with it. Why should you be worried?

:rolleyes:

It's one of those, it's good to me but if it could be better I'd be wanting to get the better one. But yeah, looks fine to me.

[Maclver]

They are both 3GS phones in the 2nd photo.

is your auto brightness on

[benflick]

OP, will you just post what you think the problem is?:rolleyes:
You keep saying your phone is messed up, and trying to get others to guess what the problem is.:mad:

[jessica.]

OP take a look at the posting times. I'm writing on an iPhone so I'm gonna be slower. The first post and your words made no sense and that was evident. Your following posts begin to make more sense but you fail to show the brightness settings (as of the time of this post since you're clearly pissed). No one wants to trash you but you made ZERO sense in your initial post.

Defective phone? Return it.

[jmpage2]

It looks like a couple of things are going on here.

1. There are definitely more than one display type for this new phone and the color temperatures are very different between them.

2. Auto brightness is acting completely goofy.

Regardless, there is something going on with the display of the one 3GS phone compared to both my wife's new 3GS phone and my older 3G phone.

[Maclver]

the ones with auto brightness off looks fine!

[jessica.]

OP, will you just post what you think the problem is?:rolleyes:
You keep saying your phone is messed up, and trying to get others to guess what the problem is.:mad:no because he'd rather F with us and bitch about people trashing his utterly confusing posts. As of this post I see he has issue with brightness. I say if it is messed up then why not just return it?

[Excellerator]

On the left see my old 3G iPhone. My wifes new 3Gs looks just like this. On the right see my new 32GB black 3GS phone. Both phones in this photo have exactly the same settings (auto brightness) and neither are sleeping.

Looks like I get to go fight Geniuses(tm) at the Apple store next week to exchange a 1 day old new phone for me. :mad:

From that picture it looks like someone made a typo and used white out to correct it. :D

[TuffLuffJimmy]

It looks like a couple of things are going on here.

1. There are definitely more than one display type for this new phone and the color temperatures are very different between them.

2. Auto brightness is acting completely goofy.

Regardless, there is something going on with the display of the one 3GS phone compared to both my wife's new 3GS phone and my older 3G phone.

:rolleyes: if you have autobrightness on it negates adjusting the brightness down to the same level.

[slpdLoad]

Defective phone? Return it.

QFT

[jmpage2]

From that picture it looks like someone made a typo and used white out to correct it. :D

Well I would prefer not to give out the phone number and email of a work contact, thanks though.

[Maclver]

From that picture it looks like someone made a typo and used white out to correct it. :D

LMAO finally problem solved!

[jmpage2]

no because he'd rather F with us and bitch about people trashing his utterly confusin posts. As of this post I see he has issue with brightness. I say if it is messed up then why not just return it?

Why don't you piss off? Maybe others have problems too? Maybe there are a batch of defective displays? If you have nothing useful to contribute then get the hell out of the thread.

[Maclver]

Why don't you piss off? Maybe others have problems too? Maybe there are a batch of defective displays? If you have nothing useful to contribute then get the hell out of the thread.

why don't you calm down! She has a point.. you were not very forthcoming in your op!

[jmpage2]

OP take a look at the posting times. I'm writing on an iPhone so I'm gonna be slower. The first post and your words made no sense and that was evident. Your following posts begin to make more sense but you fail to show the brightness settings (as of the time of this post since you're clearly pissed). No one wants to trash you but you made ZERO sense in your initial post.

Defective phone? Return it.

You are viewing this thread on an iphone and commenting on not seeing differences in high resolution pictures?
:rolleyes:

[anjinha]

Why don't you piss off? Maybe others have problems too? Maybe there are a batch of defective displays? If you have nothing useful to contribute then get the hell out of the thread.

Seriously, one seems a little brighter than the other, but is there really anything wrong with it? How is it defective?

[jmpage2]

why don't you calm down! She has a point.. you were not very forthcoming in your op!

I don't see you adding much either with the white out comments.

I swear to god, even when there ARE problems with these things it's like someone called your baby ugly.

I'm just trying to find out if anyone else is seeing this, as the display on one of the new 3GS phones I got today is absolutely 100% for sure different than the other two phones.

Maybe it's just a bad phone or maybe there are a batch of them. Maybe it's a bad driver similar to what screwed up the iPod touch displays? Maybe I'd like to get some more info before I go into an Apple retailer and see about getting the phone replaced?

As others have posted there is obviously a difference in the displays that cannot be attributed to the brightness settings. When viewed at an angle, the display on the one 3GS phone is black and blocky. Others have pointed out that they can CLEARLY see the difference I am referring to.

[Maclver]

I don't see you adding much either with the white out comments.

I swear to god, even when there ARE problems with these things it's like someone called your baby ugly.

I'm just trying to find out if anyone else is seeing this, as the display on one of the new 3GS phones I got today is absolutely 100% for sure different than the other two phones.

Maybe it's just a bad phone or maybe there are a batch of them. Maybe it's a bad driver similar to what screwed up the iPod touch displays? Maybe I'd like to get some more info before I go into an Apple retailer and see about getting the phone replaced?

As others have posted there is obviously a difference in the displays that cannot be attributed to the brightness settings. When viewed at an angle, the display on the one 3GS phone is black and blocky. Others have pointed out that they can CLEARLY see the difference I am referring to.
Then..... we Ill tell you I don't see anything wrong.. and 10 other people say the same thing.. and you clearly disagree why don't you schedule and appointment wiht Apple by going to http://www.apple.com/retail/geniusbar/ and have them take a look!

[ALittleDrive]

I actually had a similar problem with the auto-brightness not properly functioning...same issue sometimes on original 3g...I raised the brightness, kept auto on, and it is fine now, no prob

[jmpage2]

Seriously, one seems a little brighter than the other, but is there really anything wrong with it? How is it defective?

Take a look at the first photo, the one at an angle. Regardless of the brightness level of the phones (which were the same) the phone on the RIGHT is all blacked out and blocky on the white areas of the form that is being displayed in the contacts app.

If you can't see that, or why that is indicative of a display problem I can't help you much and obviously you can't help me much either.

[newyorksole]

I don't know why some of you are failing to see the problem. The freakin' iPhone 3G S has a light/washed out screen. What are you failing to see?

Anyway, my phone is the same way, doesn't look as dark/rich as my iPhone 3G, I might return it.

[TuffLuffJimmy]

I don't see you adding much either with the white out comments.

I swear to god, even when there ARE problems with these things it's like someone called your baby ugly.

I'm just trying to find out if anyone else is seeing this, as the display on one of the new 3GS phones I got today is absolutely 100% for sure different than the other two phones.

Maybe it's just a bad phone or maybe there are a batch of them. Maybe it's a bad driver similar to what screwed up the iPod touch displays? Maybe I'd like to get some more info before I go into an Apple retailer and see about getting the phone replaced?

As others have posted there is obviously a difference in the displays that cannot be attributed to the brightness settings. When viewed at an angle, the display on the one 3GS phone is black and blocky. Others have pointed out that they can CLEARLY see the difference I am referring to.

There's a difference in color profiles! That's it. It's not better, it's not worse, they're just different. Get over it already.

[MacAndy74]

My biggest annoyance with this thread is the tardy thread title:
'Some new 3Gs phones have defective displays' :confused:

So 1 person thinks their 3GS screen looks different compared to their 3G screen and suddenly there are 'some new 3Gs phones' with defective screens? Except that from the pictures there doesn't seem a thing wrong with the 3GS screen. Get a grip and stop spreading FUD; you don't have 'some' 3GS's, you have 1. If you have a problem take it to an Apple Store and follow up your complaint there.

[jmpage2]

Then..... we Ill tell you I don't see anything wrong.. and 10 other people say the same thing.. and you clearly disagree why don't you schedule and appointment wiht Apple by going to http://www.apple.com/retail/geniusbar/ and have them take a look!

No, others have indicated they see the same problem I'm reporting, but instead, you'd and others would rather bag on me because they can't see the difference when they are looking at high resolution photos on a 3 inch display on their iphone.

[ALittleDrive]

Take a look at the first photo, the one at an angle. Regardless of the brightness level of the phones (which were the same) the phone on the RIGHT is all blacked out and blocky on the white areas of the form that is being displayed in the contacts app.

If you can't see that, or why that is indicative of a display problem I can't help you much and obviously you can't help me much either.

as far as blacked out and blocky, don't have that, is part of the screen blurry in an irregular fashion?

[Maclver]

No, others have indicated they see the same problem I'm reporting, but instead, you'd and others would rather bag on me because they can't see the difference when they are looking at high resolution photos on a 3 inch display on their iphone.

they can't see the problem because there is no problem!

[jmpage2]

My biggest annoyance with this thread is the tardy thread title:
'Some new 3Gs phones have defective displays' :confused:

So 1 person thinks their 3GS screen looks different compared to their 3G screen and suddenly there are 'some new 3Gs phones' with defective screens? Except that from the pictures there doesn't seem a thing wrong with the 3GS screen. Get a grip and stop spreading FUD; you don't have 'some' 3GS's, you have 1. If you have a problem take it to an Apple Store and follow up your complaint there.

Why don't you read the thread before spouting off??

I have two 3GS to compare as well as a 3G. THREE IPHONES.

No wonder I keep having to fire kids I hire at work, some of you have the reading comprehension of chimps.

Maybe I should have added a '?' to the end of the thread title. Then maybe you wouldn't have an aneurism that someone found a problem with an iphone.

[jmpage2]

I'm done with this, there better things in life waiting than this thread, which can rot at the bottom of the sea along with you idiots.

[Maclver]

Why don't you read the thread before spouting off??

I have two 3GS to compare as well as a 3G. THREE IPHONES.

No wonder I keep having to fire kids I hire at work, some of you have the reading comprehension of chimps.

Maybe I should have added a '?' to the end of the thread title. Then maybe you wouldn't have an aneurism that someone found a problem with an iphone.

OK time to end this thread!

OP GO to the APPLE STORE since obviously we cant help you end of story

[ALittleDrive]

I don't know why some of you are failing to see the problem. The freakin' iPhone 3G S has a light/washed out screen. What are you failing to see?

Anyway, my phone is the same way, doesn't look as dark/rich as my iPhone 3G, I might return it.

NewYorkSole - Sorry to hear your iphone has issues, i saw your posts earlier about Best Buy, I too went to best buy, 86th/LEX - great experience - could not have been easier!!! Got it at 11:45 am - no waiting - pre-ordered yesterday ..... a guy came in today and pre-ordered at 10:30 am - they still had some, only about 30 total though!!! no one knew about the BB!!!!!:)

[TuffLuffJimmy]

Why don't you read the thread before spouting off??

I have two 3GS to compare as well as a 3G. THREE IPHONES.

No wonder I keep having to fire kids I hire at work, some of you have the reading comprehension of chimps.

Maybe I should have added a '?' to the end of the thread title. Then maybe you wouldn't have an aneurism that someone found a problem with an iphone.

is all this animosity caused from troubles a work?

[bob vansteel]

why don't you calm down! She has a point.. you were not very forthcoming in your op!

would you stop commenting...you obviously have no graphical eye what so ever.

I see the difference in every single one of your pics, there is definitely a difference in the color profiles or physical screens themselves. Lets face it, auto-brightness sucks, and frankly is worthless. I COMPLETELY understand your feelings. You bought a product, and if it has a defect then you have a right to a replacement.

Just FYI people...screwed up LCD's aren't unheard of! In fact apple always has crappy screen problems! Anyone seen how HORRIBLE the 20" iMac screens are? Remember when the 1st gen iPod touch launched, and the first 2 batches of them had a disgusting contrast problem? The Macbooks with scan lines? iMac's/Apple Displays with nasty color burns, dead pixels? (btw these are just the recent ones)

if you answered no to all of the above, then get out of this thread and quite whining...

P.S. - try a restore, if it's a color profile/software problem, doing so would fix it. If not just get yourself a replacement

[Maclver]

would you stop commenting...you obviously have no graphical eye what so ever.

I see the difference in every single one of your pics, there is definitely a difference in the color profiles or physical screens themselves. Lets face it, auto-brightness sucks, and frankly is worthless. I COMPLETELY understand your feelings. You bought a product, and if it has a defect then you have a right to a replacement.

Just FYI people...screwed up LCD's aren't unheard of! In fact apple always has crappy screen problems! Anyone seen how HORRIBLE the 20" iMac screens are? Remember when the 1st gen iPod touch launched, and the first 2 batches of them had a disgusting contrast problem? The Macbooks with scan lines? iMac's/Apple Displays with nasty color burns, dead pixels?

if you answered no to all of the above, then get out of this thread and quite whining...

P.S. - try a restore, if it's a color profile/software problem, doing so would fix it. If not just get yourself a replacement
umm no lol when obviously there is no problem!