*FINALLY SOLVED* iPod Touch wont charge!!!please help

[Austin2048]

hey guys, i woke up this morning and my iPod was dead. i turned it on and i had 2% battery left. i plugged it in to this Apple charger thing i got at the Apple storewhen i got my iPod Touch. i saw it wasnt charging so i thought it was the charger so i plugged my iPod into my laptop but nothing happened. my iPod died after i plugged it into my iPod so i knew it wasnt charging. i tried all 4 USB ports on my laptop and all the ports on my desktop computer but nothing. when i try to turn it on i get the red battery thing. i didnt do anything to my iPod, it was working fine the other day and it was only under my pillow overnight not charging. this iPod isnt even a year old, i got it last christmas. i dropped it on the sidewalk once but that was a few months ago and it worked fine after that. please help me

[jmann]

Plug it in to charge and then hold down the sleep and home button until it turns on.

[GedBlue]

Any chance it could be your connector cable? If that got damaged no connection will form (obviously) - do you have spare?

[Austin2048]

nothing happens when i hold the sleep and power buttons. the battery picture come up then it just goes away. it doesnt turn on

[Austin2048]

Any chance it could be your connector cable? If that got damaged no connection will form (obviously) - do you have spare?

have a second cable and i tried it but it still didnt work

[jmann]

It should be charging, if you don't have another charging cable like a previous poster suggested, I would set up an appointment at a genius bar, and have it looked at since you are still under warranty.

[Austin2048]

It should be charging, if you don't have another charging cable like a previous poster suggested, I would set up an appointment at a genius bar, and have it looked at since you are still under warranty.

i said i tried my second cable. do i still have the warranty even though i jailbroke it? i thought that voids the warranty?

[jmann]

i said i tried my second cable. do i still have the warranty even though i jailbroke it? i thought that voids the warranty?

If you jailbroke it then you need to do a DFU mode (http://www.iclarified.com/entry/index.php?enid=1034) + a restore in iTunes, that will erase any traces of the jailbreak. :)

[Austin2048]

If you jailbroke it then you need to do a DFU mode (http://www.iclarified.com/entry/index.php?enid=1034) + a restore in iTunes, that will erase any traces of the jailbreak. :)

will that work if my iPod wont turn on AT ALL?

EDIT: my mom got my iPod for me for christmas but se got it from someone on Amazon. i dont know if its still under warranty

[rjphoto]

Do you have access to another iPod with the same dock connector that you can test out the cables. (can't tell you have many times I swapped a bad cable for another bad cable...)

Does the computer recognize that it has been plugged in?

Leave it plugged in for a while. It may be so dead that it will take a while for it to bolster up enough power to show that it is charging...

[jmann]

will that work if my iPod wont turn on AT ALL?

EDIT: my mom got my iPod for me for christmas but se got it from someone on Amazon. i dont know if its still under warranty

It usually solves any problems. Give it a try

[Austin2048]

Do you have access to another iPod with the same dock connector that you can test out the cables. (can't tell you have many times I swapped a bad cable for another bad cable...)

Does the computer recognize that it has been plugged in?

Leave it plugged in for a while. It may be so dead that it will take a while for it to bolster up enough power to show that it is charging...

i dont have anything else that uses the same cord but i used both of em yesterday and they both worked perfectly

its been plugged in for like 10 minutes and still nothing

[GedBlue]

Really strange!

If you aren't sure about the warranty, you have nothing to loose by booking a genius appointment (I'd recommend removing traces of jailbreak as previously mentioned) - the genius will fix it if it's in warranty, and you won't loose out if it's not (except for a bit of time).

[Austin2048]

Really strange!

If you aren't sure about the warranty, you have nothing to loose by booking a genius appointment (I'd recommend removing traces of jailbreak as previously mentioned) - the genius will fix it if it's in warranty, and you won't loose out if it's not (except for a bit of time).

when you say genius do you mean an iPod Touch specialist at the Apple store?

[GedBlue]

Yep - though they're usually all specialists in everything!

Even if you didn't but it from an Apple store, or if you don't have the receipt they'll still usually take a look and sort it out, as they can track their products by serial number.

[jmann]

when you say genius do you mean an iPod Touch specialist at the Apple store?

There is no "iPod touch Specialist", there are only "Mac Geniuses". You can create a free appointment here (http://www.apple.com/retail/geniusbar/). :)

[Austin2048]

There is no "iPod touch Specialist", there are only "Mac Geniuses". You can create a free appointment here (http://www.apple.com/retail/geniusbar/). :)

ok, thank you. i will get right on this. ill tell you if i have any problems with restoring it

[Austin2048]

iTunes isnt reading my iPod......

[jmann]

iTunes isnt reading my iPod......

Are you doing DFU mode? Or you can try recovery mode.

[Austin2048]

Are you doing DFU mode? Or you can try recovery mode.

im trying this, DFU mode. i dont know how to get into recovery mode. what it DFU and recovery mode anyway?

[jmann]

im trying this, DFU mode. i dont know how to get into recovery mode. what it DFU and recovery mode anyway?

Just different modes to put your device in before you do a restore in iTunes, you can do recovery mode like this (http://www.iphonealley.com/tips-and-tricks/save-your-iphone-with-recovery-mode).

[Austin2048]

Just different modes to put your device in before you do a restore in iTunes, you can do recovery mode like this (http://www.iphonealley.com/tips-and-tricks/save-your-iphone-with-recovery-mode).

its not workin.... the thing wont pop up where iTunes detects an iPod in recovery mode

[jmann]

Then it looks like you are SOL for now. I would leave it plugged in, and schedule a genius bar appointment, and leave it plugged in until then, and hopefully it will turn on in the meanwhile. Keep us updated on what the people at the Apple Store say. :)

[Austin2048]

Then it looks like you are SOL for now. I would leave it plugged in, and schedule a genius bar appointment, and leave it plugged in until then, and hopefully it will turn on in the meanwhile. Keep us updated on what the people at the Apple Store say. :)

ok, i will do that. thanks

will Apple work on my iPod even though its jailbroken?

[jmann]

ok, i will do that. thanks

will Apple work on my iPod even though its jailbroken?

Technically if it is jailbroken the warranty is "void" but if it won't turn on, I don't think they will be able to tell.

[Austin2048]

Technically if it is jailbroken the warranty is "void" but if it won't turn on, I don't think they will be able to tell.

so if it turns on just restore it and take it to apple?

[jmann]

so if it turns on just restore it and take it to apple?

Exactly. Do a DFU restore (http://www.iclarified.com/entry/index.php?enid=1034) to be safe.

[Austin2048]

Exactly. Do a DFU restore (http://www.iclarified.com/entry/index.php?enid=1034) to be safe.

now what do i do after i get it into DFU mode? does it automatically restore?

[Austin2048]

should i bring my laptop to the Apple store when i go to the appointment since this is the computer i use to sync my iPod?

[Austin2048]

ok, i plugged my iPod Touch into my dock radio with speaker and all that. the speakers make like a pulsing sound and the bottom of my iPod got really really hot after about 5 minutes. does this mean anything?

[Austin2048]

OMG YES!!!!!!!!!!!!!!! i got out of the shower and i checked my iPod just now and i unplugged it and it turned on!!!!!!!!!!!!!!!!! i dont know how but it works fine now!!! iTunes is readng it, its charging. im so happy now!!!!

[jmann]

that's great. :) For future references once the device is dfu mode itunes will recognize it as "iTunes has detected an iPod in recovery mode" and then you just have to click restore.

[Austin2048]

ok, thanks. i think i might take it too apple though just to be safe. so ill see how it is tomorrow. the charging is kinda on and off right now and its getting hot when i charge it for a little

[Austin2048]

well, my iPod isnt charging again. iTues wont read it wither and the hting that gets me is when i plug it into my dock thing and press the play button it will play my music but it wont charge it. i need to restore it so i can take it to apple, is there a way to restore without using a computer??

[Austin2048]

ok, my iPod just now turned on. i put it into DFU mode right away and iTunes is now downloading the 2.2.1 firmware so i can restore it!!!!!!!! appointment with Apple tomorrow morning

[jmann]

That's great. I hope the restore goes smoothly. Let us know if they replace it. :)

[Austin2048]

ok, i put it in DFU mode and restored it so i no longer have a jailbreak. it stopped charging again about an hour ago but its ok. i am ready to go to apple tomorrow. ill keep you updated

[Austin2048]

lol it just started charging again like 5 minutes ago but its getting hot. hotter than it usually gets when charging

EDIT: it was getting really hot cuz it was in front on my laptop's ventilation fan thing.... which is really hot.... why the hell is my laptop getting so damn hot?!?!

oh, should i bring my laptop to the genius bar tomorrow? this is the computer i use to sync my iPod

[Austin2048]

hey guys. i went to the Appe store today (im actually there right now waiting for a ride) im setting up my BRAND NEW IPOD TOUCH righ now. they replaces it for free. right now im just standing here setting up my iPod. im so glad i brought my laptop. id be so bored without it. so thats it, they replaced my iPod. yay!!

[NC MacGuy]

hey guys. i went to the Appe store today (im actually there right now waiting for a ride) im setting up my BRAND NEW IPOD TOUCH righ now. they replaces it for free. right now im just standing here setting up my iPod. im so glad i brought my laptop. id be so bored without it. so thats it, they replaced my iPod. yay!!

Good for you! Replacement a 1st or 2nd gen.?

[jmann]

Mooching Apple's wifi? ;) That's awesome you got a new one. Is it a first or second generation?

[Austin2048]

Mooching Apple's wifi? ;) That's awesome you got a new one. Is it a first or second generation?

hell yeah!! mooching their wifi on my Windows laptop =D lmao!! i should have jailbroken my iPod right there in the store

they gave me a first gen. i asked if they could give me a second gen and i asked how much it would cost to get a second gen replacement but they said they cant do that. they said i could bring my first gen in and id get 10% off a second gen iPod Touch. so that would be 30 bucks off a 16 gig which would be about 27o bucks =/ i can find a better deal on craigslist =P

i also bought that invisibleSHIELD thing from this vendor outsie the Apple store for 25 bucks. i have air bubbles around the edges of my iPod where the black border thing raises higher than the screen. will they go away over time?

[jmann]

Most of the bubbles with the invisible shield will go away eventually. If it starts peeling or having problems, take it back to the vendor and they will give you a new one. They all come with a lifetime warranty.

[Austin2048]

ok, i will do that. o...m...g... i was able to scratch my invisible shield.....

[MistressAuntie]

Hi,
I have two touches that have done this . One is out of warranty purchased through MacMall, and the other in warranty purchased through Best Buy.

Besides begging for a replacement, has anyone successfully fixed this problem? I have followed all of the steps you outlined for Austin, and it is hit and miss if it works or not.

thanks
Jane

[Yetti 000]

Hi,
I have two touches that have done this . One is out of warranty purchased through MacMall, and the other in warranty purchased through Best Buy.

Besides begging for a replacement, has anyone successfully fixed this problem? I have followed all of the steps you outlined for Austin, and it is hit and miss if it works or not.

thanks
Jane

Ditto. Just stopped charging after 3-4 months. I went to the genius bar and they made me set up an appointment for another day that I was never able to go to with my busy schedule. In a few months I forgot about the problem because I picked up the DroidX... now its 4 months out of warranty and my girlfriend is asking what I did with her gift. Wish there was a solution.