View Full Version : Error 1002 While Restoring
waterskier2007
Jun 9, 2009, 10:27 AM
If anyone could lend some knowledge that would be great. My iPhone went into recovery mode for some reason the other day. I plugged it into iTunes to restore, and after it downloaded the update for 2.2.1 (because i recently got a new computer) it started the restore no problem, did the software update, then updated the firmware. The progress bar on my phone filled but then my iTunes just kept saying 'Restoring iPhone firmware...'. After probably 30 minutes it told me 'The restore could not be completed (Error 1002)'. I have tried to restore probably 10 times, and I even reinstalled iTunes and trashed the mobiledevice files that the apple website recommends.
Any help would be appreciated
Thanks
lovlykayla
Oct 16, 2009, 05:12 AM
If anyone could lend some knowledge that would be great. My iPhone went into recovery mode for some reason the other day. I plugged it into iTunes to restore, and after it downloaded the update for 2.2.1 (because i recently got a new computer) it started the restore no problem, did the software update, then updated the firmware. The progress bar on my phone filled but then my iTunes just kept saying 'Restoring iPhone firmware...'. After probably 30 minutes it told me 'The restore could not be completed (Error 1002)'. I have tried to restore probably 10 times, and I even reinstalled iTunes and trashed the mobiledevice files that the apple website recommends.
Any help would be appreciated
Thanks
I had the same problem as you until i tried this:
1. Download Quickpwn from http://www.iphonedownloadblog.com/iphone-downloads/
1. Restore your iphone and get 1002 error
2. Press Ok
3. Open Quickpwn. Once opened a popup should come up explaining you need to restart your iphone. Follow these instructions and press ok (Do nothing else in quickpwn)
4. Once you've restarted, exit quickpwn and open itunes.
5. Now your iphone should boot normally
I hope this works, it worked for me
rosieright
Feb 6, 2012, 02:06 AM
If anyone could lend some knowledge that would be great. My iPhone went into recovery mode for some reason the other day. I plugged it into iTunes to restore, and after it downloaded the update for 2.2.1 (because i recently got a new computer) it started the restore no problem, did the software update, then updated the firmware. The progress bar on my phone filled but then my iTunes just kept saying 'Restoring iPhone firmware...'. After probably 30 minutes it told me 'The restore could not be completed (Error 1002)'. I have tried to restore probably 10 times, and I even reinstalled iTunes and trashed the mobiledevice files that the apple website recommends.
Any help would be appreciated
Thanks
Itunes may show error while creating backup of iphone data in rare case . In this case you need to create backup of iphone you need of upgrade itunes to upgraded version. Or may use an automatic tool to create iphone backup. the lost data can be recovered from updated backup.
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