is there any chance they'll give me a refurbished or something? i'm quite OCD and want a brand new one. can i just demand they give me a black box one?
Depends on who is working the genius bar. If they see the dead pixel and you just bought it they may give you a brand new one. I've seen it happen many times at the Apple store I frequent.
is there any chance they'll give me a refurbished or something? i'm quite OCD and want a brand new one. can i just demand they give me a black box one?
If it's a 3G S⃣ that you're exchanging, I doubt Apple has had time to refurbish any S⃣ models. So even if you get a white-box model, it's almost certainly new as well, and was just set-aside as warranty replacement stock. It's probably going to be another week or two before any actual refurbs hit the supply channels.
IN any case, I've seen refurbed 3G models, and aside from the model and serial numbers, they look and feel identical to new.
Depends on who is working the genius bar. If they see the dead pixel and you just bought it they may give you a brand new one. I've seen it happen many times at the Apple store I frequent.