PDA

View Full Version : Black Incipio Feather on backorder; get white one in the meantime




tanster
Jun 23, 2009, 09:05 PM
I ordered a Black Incipio Feather yesterday, and just received this email:

Hello-

We regret to inform you that the Black Feather for iPhone 3G/3GS is currently backordered. We apologize for any inconvenience this may cause. Because we understand your need for protection, we will be shipping out a complimentary White Feather for you to use in the meantime to protect your phone. We expect to receive the Black Feather back in stock within approximately 3-4 weeks time and we will ship out your Black Feather immediately upon arrival. We greatly appreciate your patience and understanding in this matter. If you have any questions or concerns feel free to contact us.

Kind Regards,

Customer Service Team
Incipio Technologies

Nice to get a second case for free! Although I'm not sure what I'll do with a white case for a black iPhone. :)



crunchymilk55
Jun 23, 2009, 09:07 PM
I have the red one, it's a good case, but I heard the white one will get dirty. Good customer service on their part.

tanster
Jun 23, 2009, 09:26 PM
I have the red one, it's a good case, but I heard the white one will get dirty. Good customer service on their part.

I agree, totally awesome support!

I have to say, I have no business getting a case like this. I know the minute I put it on, I'll drop my iPhone on concrete and destroy the screen. ;)

I was perfectly happy with my iSkin Solo until I came to these forums and saw people rave about the Feather.

Safe or sexy? So hard to choose!

BobboZR2
Jun 23, 2009, 09:28 PM
That's weird. I just ordered a black one today from their site and put in for overnight shipping. It shipped this afternoon and is scheduled to arrive tomorrow.

map1978
Jun 23, 2009, 09:30 PM
Incipio has some of the best customer service i've seen for an online seller.

I lost the video stand that came with my case, so I emailed them to see if they can mail me one, and they said no problem and I received a free 2 pack a few days later!

I always recommend there products to others

sparkomatic
Jun 23, 2009, 09:35 PM
That's cool. I'd try and order a black one to see if I can score another color for free but I ordered a green one today. I'm sure they'd notice that.

Great service though. They're right by where I work.

oghowie
Jun 24, 2009, 01:27 PM
I have the red one, it's a good case, but I heard the white one will get dirty. Good customer service on their part.

I've heard the same so I went with the black.

sparkomatic
Jun 24, 2009, 01:52 PM
Just got my green one today. It's very nice. Highly recommended!

map1978
Jun 24, 2009, 03:18 PM
Just got my green one today. It's very nice. Highly recommended!

lets see some pics of the green :D

sparkomatic
Jun 24, 2009, 03:29 PM
Here you go. I ordered a white one too. I know it's gonna get dirty but thought it might look cool with the black back of the iphone.

Flickr photos (http://www.flickr.com/photos/brandongomez/sets/72157620348512553/)

map1978
Jun 24, 2009, 03:41 PM
Here you go. I ordered a white one too. I know it's gonna get dirty but thought it might look cool with the black back of the iphone.

Flickr photos (http://www.flickr.com/photos/brandongomez/sets/72157620348512553/)

thanks man, looks nice

no "lay on the table" design=no go for me

sparkomatic
Jun 24, 2009, 03:55 PM
No, the case just comes right up to the edge.

I don't get the need for a "lay on the table" design personally. I'm not knocking it...for me, "lay on the table" means putting my phone on the table with the screen up so I can see it ;)

jsmakr
Jun 24, 2009, 03:59 PM
Created a new thread when I should have just posted this in here:

Black is currently out of stock on their site but looks like it's in stock on:

Macmall for $9.99 + 7 shipping
http://www.macmall.com/ttsvr/n/Shopp...rt/macmsc-cart

or

Buy.com $18.95 + free shipping
http://www.buy.com/retail/product.as...41&dcaid=17902

I have never bought anything from either, which should I go with? I also emailed them about possibly offering me a deal on black & white for $30, let's see if they respond.

jsmakr
Jun 24, 2009, 04:01 PM
Would also love to see more pics of white case on black iPhone.

sparkomatic
Jun 24, 2009, 04:03 PM
I've bought from both places before and had good experiences. Bought from Buy.com awhile ago. Their offices are right by me so shipping was pretty quick. MacMall has a distribution center in LA so that was quick too.

Incipio ships pretty fast as well. Although, I was trying to get to their site earlier and it was really slow loading for some reason.

sparkomatic
Jun 24, 2009, 04:03 PM
Would also love to see more pics of white case on black iPhone.

I'll take some when mine gets delivered.

map1978
Jun 24, 2009, 04:29 PM
No, the case just comes right up to the edge.

I don't get the need for a "lay on the table" design personally. I'm not knocking it...for me, "lay on the table" means putting my phone on the table with the screen up so I can see it ;)

thats why i like the feature because i like to put the phone face down mostly so having the option is great...probably why i'm a huge fan of incase sliders

personal preference of course

jsmakr
Jun 24, 2009, 08:54 PM
Awesome. Just called and they offered me 30% off. Ordered the white case for now ($14 shipped) and will buy the black one once they notify me it's available again.

I don't want to post the coupon code so called if you're interested and I'm sure they will offer you the same.

jsmakr
Jun 24, 2009, 09:02 PM
And this video review will give you a very good idea of how the white looks on black: http://www.youtube.com/watch?v=33_8p7V8r_k

toxictrix
Jun 24, 2009, 09:33 PM
Here are some pics of the white feather on my black 3G S. It does get a bit dirty but its a really nice looking case and i love the way it looks with the black. Got this case for 5 bucks on sale at the AT&T store. Also kind of nice since it does not have the incipio logo printed on the back.

sparkomatic
Jun 24, 2009, 10:16 PM
Thanks for posting pics of the white case. Looking forward to getting mine. So far, I'm really happy with their product.