switcheasy capsule rebel issue

i put a new capsule rebel on my phone but after a few days i decided i didn't like it because when i went to clean it, i started to see scratches along the bezel. is this normal? or did i just get a bad case? i read a lot of great things about it so i was pretty surprised.

i was going to return it but i (stupidly) threw out the little dock and whatever else it came with already. i guess i'm just stuck with it.

V4705 said:

but why the hard piece even touch your bezel? thats why the flexible piece is between them.

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exactly, that's why i figured my phone would be safe in it. the only hard piece touching the phone is at the top.