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View Full Version : Itunes crashing when I try to sync my iPhone




wattso
Jun 29, 2009, 01:06 PM
This is the crash report:

Process: iTunes [538]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 8.2 (8.2b7)
Build Info: iTunes-8201001~3
Code Type: X86 (Native)
Parent Process: launchd [98]

Interval Since Last Report: 174 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 102 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2009-06-29 19:00:53.216 +0100
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: AF3EC2E6-4126-43DA-AE85-620FEF3AF9E2

Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 25

Thread 0:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.iTunes 0x004a844f 0x1000 + 4879439
3 com.apple.iTunes 0x004a9048 0x1000 + 4882504
4 com.apple.iTunes 0x004a911b 0x1000 + 4882715
5 com.apple.iTunes 0x000b7379 0x1000 + 746361
6 com.apple.HIToolbox 0x9188511d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
7 com.apple.HIToolbox 0x9188455b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
8 com.apple.HIToolbox 0x918843c0 SendEventToEventTargetWithOptions + 58
9 com.apple.HIToolbox 0x918b2d34 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
10 com.apple.HIToolbox 0x918854d6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
11 com.apple.HIToolbox 0x9188455b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
12 com.apple.HIToolbox 0x918a0eac SendEventToEventTarget + 52
13 com.apple.iTunes 0x002f8f97 0x1000 + 3112855
14 com.apple.HIToolbox 0x9188511d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
15 com.apple.HIToolbox 0x9188455b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
16 com.apple.HIToolbox 0x918843c0 SendEventToEventTargetWithOptions + 58
17 com.apple.HIToolbox 0x918b2d34 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
18 com.apple.HIToolbox 0x918854d6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
19 com.apple.HIToolbox 0x9188455b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
20 com.apple.HIToolbox 0x918a0eac SendEventToEventTarget + 52
21 com.apple.HIToolbox 0x9190da4c ToolboxEventDispatcher + 86
22 com.apple.HIToolbox 0x9190a2a2 RunApplicationEventLoop + 222
23 com.apple.iTunes 0x002f7aea 0x1000 + 3107562
24 com.apple.iTunes 0x002f800e 0x1000 + 3108878
25 com.apple.iTunes 0x000bafdb 0x1000 + 761819
26 com.apple.iTunes 0x002f8838 0x1000 + 3110968
27 com.apple.iTunes 0x0007f41e 0x1000 + 517150
28 com.apple.iTunes 0x00003e95 0x1000 + 11925

Thread 1:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badc78 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x9453d5f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x9453d480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9524b155 _pthread_start + 321
7 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x9521a2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9524c2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x95291539 pthread_cond_wait + 48
3 com.apple.iTunes 0x002de19f 0x1000 + 3002783
4 com.apple.iTunes 0x00007215 0x1000 + 25109
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x952696fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9524b155 _pthread_start + 321
2 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.CoreAUC 0x9099b930 TmMOJea6dcuJA2E + 2667
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x9521a2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9524c2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x95291539 pthread_cond_wait + 48
3 com.apple.iTunes 0x002de125 0x1000 + 3002661
4 com.apple.iTunes 0x002de4fb 0x1000 + 3003643
5 com.apple.iTunes 0x002de5e4 0x1000 + 3003876
6 com.apple.iTunes 0x00294509 0x1000 + 2700553
7 libSystem.B.dylib 0x9524b155 _pthread_start + 321
8 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x95278cfe accept$NOCANCEL$UNIX2003 + 10
1 com.apple.iTunes 0x0030e9b4 0x1000 + 3201460
2 com.apple.iTunes 0x0036aa59 0x1000 + 3578457
3 com.apple.iTunes 0x0036aac2 0x1000 + 3578562
4 libSystem.B.dylib 0x9524b155 _pthread_start + 321
5 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 13:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 15:
0 libSystem.B.dylib 0x9521a2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9524c2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x95291539 pthread_cond_wait + 48
3 ...ickTimeComponents.component 0x961eaed7 jpegdecompress_MPLoop + 79
4 libSystem.B.dylib 0x9524b155 _pthread_start + 321
5 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 16:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x002c91ef 0x1000 + 2916847
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 17:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.iTunes 0x004a844f 0x1000 + 4879439
3 com.apple.iTunes 0x004a9048 0x1000 + 4882504
4 com.apple.iTunes 0x004a9462 0x1000 + 4883554
5 com.apple.iTunes 0x002dec31 0x1000 + 3005489
6 com.apple.iTunes 0x0039390e 0x1000 + 3746062
7 com.apple.iTunes 0x00393c39 0x1000 + 3746873
8 com.apple.iTunes 0x003a294a 0x1000 + 3807562
9 com.apple.iTunes 0x004a8501 0x1000 + 4879617
10 libSystem.B.dylib 0x9524b155 _pthread_start + 321
11 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 18:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 19:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 20:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.CoreFoundation 0x90bad04e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90badcd4 CFRunLoopRun + 84
4 com.apple.iTunes 0x00294b8c 0x1000 + 2702220
5 libSystem.B.dylib 0x9524b155 _pthread_start + 321
6 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 21:
0 libSystem.B.dylib 0x9521a286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95221a7c mach_msg + 72
2 com.apple.iTunes 0x004a844f 0x1000 + 4879439
3 com.apple.iTunes 0x004a9048 0x1000 + 4882504
4 com.apple.iTunes 0x004a92fb 0x1000 + 4883195
5 com.apple.iTunes 0x00294aee 0x1000 + 2702062
6 com.apple.iTunes 0x001231f2 0x1000 + 1188338
7 com.apple.iTunes 0x0012f643 0x1000 + 1238595
8 com.apple.iTunes 0x00171bbf 0x1000 + 1510335
9 com.apple.iTunes 0x001a1a6b 0x1000 + 1706603
10 com.apple.iTunes 0x004a8501 0x1000 + 4879617
11 libSystem.B.dylib 0x9524b155 _pthread_start + 321
12 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 22:
0 libSystem.B.dylib 0x9521a2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9524c2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x95291539 pthread_cond_wait + 48
3 com.apple.iTunes 0x002de125 0x1000 + 3002661
4 com.apple.iTunes 0x002de4fb 0x1000 + 3003643
5 com.apple.iTunes 0x002de5e4 0x1000 + 3003876
6 com.apple.iTunes 0x00294509 0x1000 + 2700553
7 libSystem.B.dylib 0x9524b155 _pthread_start + 321
8 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 23:
0 libSystem.B.dylib 0x9521a2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9524c2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x95291539 pthread_cond_wait + 48
3 com.apple.iTunes 0x002de125 0x1000 + 3002661
4 com.apple.iTunes 0x002de4fb 0x1000 + 3003643
5 com.apple.iTunes 0x002de5e4 0x1000 + 3003876
6 com.apple.iTunes 0x00294509 0x1000 + 2700553
7 libSystem.B.dylib 0x9524b155 _pthread_start + 321
8 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 24:
0 libSystem.B.dylib 0x9521a2ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9524c2c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x95291539 pthread_cond_wait + 48
3 com.apple.iTunes 0x002de125 0x1000 + 3002661
4 com.apple.iTunes 0x002de4fb 0x1000 + 3003643
5 com.apple.iTunes 0x002de5e4 0x1000 + 3003876
6 com.apple.iTunes 0x00294509 0x1000 + 2700553
7 libSystem.B.dylib 0x9524b155 _pthread_start + 321
8 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 25 Crashed:
0 com.apple.CoreFP 0x19efb7b0 WIn9UJ86JKdV4dM + 135600
1 com.apple.CoreFP 0x194ccdcb 0x19309000 + 1850827
2 com.apple.CoreFP 0x19e6f53a YlCJ3lg + 716682
3 com.apple.CoreFP 0x1948efe9 0x19309000 + 1597417
4 com.apple.CoreFP 0x19dc0b69 YlCJ3lg + 1465
5 com.apple.iTunes 0x0061b964 0x1000 + 6400356
6 com.apple.iTunes 0x006fa005 0x1000 + 7311365
7 com.apple.iTunes 0x0011f2ab 0x1000 + 1172139
8 com.apple.iTunes 0x00121b95 0x1000 + 1182613
9 com.apple.iTunes 0x004a8501 0x1000 + 4879617
10 libSystem.B.dylib 0x9524b155 _pthread_start + 321
11 libSystem.B.dylib 0x9524b012 thread_start + 34

Thread 25 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x19efa5d4 ecx: 0x00000000 edx: 0x00000000
edi: 0xb0a4b59c esi: 0x00000000 ebp: 0xb0a4b5f8 esp: 0xb0a4aea0
ss: 0x0000001f efl: 0x00010257 eip: 0x19efb7b0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x19efbe81

It's so frustrating can anybody help?

Thanks in advance



MrAPurcell
Jul 3, 2009, 03:55 AM
I have the same exact problem...

I tried Deactivating my computer and Re-Authorizing it. Then purchasing a free application. That worked somewhat. I got to update and upload the app I bought, but nothing more. no music or videos...

SOMEONE PLESE HELP!!! aHHHGG!:confused:

MrAPurcell
Jul 3, 2009, 04:00 AM
Version: 8.2 (8.2b7)

the 'b' stands for BETA! Once you no longer have the beta 3.0, you should update back to the public version! :D :apple:


WOOOOOT!!!! This fixed it! I got everything on just fine now! Sweet!, Good luck mate! Just go to apple.com and download iTunes 8.0 and install. It will automatically swap your 8.0b for the public release! Good luck!