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View Full Version : iPhone, Exchange & Entourage sent mail - solution




E3BK
Jul 5, 2009, 10:45 PM
I'm assuming that email sent from the phone should sync w/ the Exchange server, right? What I'm seeing in my Sent mail folder on Entourage isn't exactly the email that I sent from the iPhone. I never noticed this before since I've only been using Exchange on my iPhone recently.

Is there some setting I'm missing? I need to make sure there is a copy of the emails I send.

Basically, no matter the message, there is no to/from or subject info. The body of the msg is just plain text stuff that looks like this:

X-MimeOLE: Produced By Microsoft Exchange V6.5
Received: from 1xx.xx.xx.xx ([1xx.xx.xx.xx]) by
server.info.com ([1xx.xx.xx.xx]) with Microsoft Exchange Server HTTP-DAV ; Sun, 5 Jul 2009 19:10:42 +0000
MIME-Version: 1.0
Content-Type: text/html;
charset="iso-8859-1"


edit: I logged into OWA and it looks like the sent mail *is* there but why doesn't it show in Entourage?



E3BK
Jul 6, 2009, 08:48 AM
So maybe no one else had this problem? Anyway, if you do, I did more digging and found a good explanation and solution here (http://blog.entourage.mvps.org/2008/08/use_applescript_to_read_activesync_sent_items_in_entourage.html):

Basically, you should
-download this Applescript (http://files.macscripter.net/ScriptBuilders/Entourage/fix%20iphone%20sent%20mail.scpt.zip)
- install the file in ~/Documents/Microsoft User Data/Entourage Script Menu Items
- Create a Rule
If:
Specific Header-MAIL FROM: -Contains- your.email@company.com

Then:
Run AppleScript-Script-Fix iPhone Sent Mail.scpt (or whatever you named the script)

Hope that helps anyone who has had this problem as well.