After 10 long days I get back my black macbook from repair.
After receiving it at the store, I insisted on checking it for all those 100 issues I'd previously posted.
I notice that the battery has bulged because it is clearly sticking out (non in a straight line) indicating the bulge.
I was asked by the genius to make an appointment.
Ok I made an appointment after 10 minutes at the same store and went up to genius bar.
The genius goes, I don't know what to say. This is treated as a 'cosmetic issue' and you will have to pay for a new battery.
There is nothing we can do that would be covered under warranty
It was too late in the evening to call Apple Care.
What should I tell them when I call?
I want to know before hand if this is a common issue or a rare occurrence?
I have waited for 10 days and after all this, I have to live with a battery that is sticking out. Hope it won't blow up!
I am not getting any errors while charging or while running on battery. The estimated times of charge and the rest are pretty accurate. Please suggest something for this mess!
After receiving it at the store, I insisted on checking it for all those 100 issues I'd previously posted.
I notice that the battery has bulged because it is clearly sticking out (non in a straight line) indicating the bulge.
I was asked by the genius to make an appointment.
Ok I made an appointment after 10 minutes at the same store and went up to genius bar.
The genius goes, I don't know what to say. This is treated as a 'cosmetic issue' and you will have to pay for a new battery.
There is nothing we can do that would be covered under warranty
It was too late in the evening to call Apple Care.
What should I tell them when I call?
I want to know before hand if this is a common issue or a rare occurrence?
I have waited for 10 days and after all this, I have to live with a battery that is sticking out. Hope it won't blow up!
I am not getting any errors while charging or while running on battery. The estimated times of charge and the rest are pretty accurate. Please suggest something for this mess!