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Data cable falling apart - under warranty?
- Thread starter KidFresh
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I think it fall under wear 'n tear. However, this early and already tearing itself. Try the Genius and see what they say. I mean, my data cable from my 1st Gen has been squashed, flattened, and pretty much every no-no handling for a cable, and it still works and is still intact (its very dirty though).
You can walk into an Apple Store for a swap. You can also do it online at https://selfsolve.apple.com/GetWarranty.do
I have done it in the distant past for iPod headphones. It's quick and painless as long as you remember to return the defect cable.
I have done it in the distant past for iPod headphones. It's quick and painless as long as you remember to return the defect cable.
Definitely under warranty. And I've even seen Apple replace these items (cables and iPod headphones) out of warranty.
I went a while ago for this same reason and the "genius" said that it is "normal" and that if it still works he won't replace it. He also pointed to the wall with all the expensive accessories.
I just taped mine up. Maybe I will phone Apple and see what they can do. I really don't think it'll matter - it's a design flaw. If you compare the 4th gen iPod Classic USB cable to the iPhone's cable, you can see where they cheaped out. This also explains why my iPod cable is still perfect, and my iPhone cable is literally falling apart (after 1/3rd the use).
It's not us it just the way the cable was made. My cable is coming off at the ends and it hasn't moved from my nightstand. However the cables from my 4+ year old nano is fine.
Yea I know. If you feel what the new cable is made of and what the old one is made of you can tell that it is made of different things. It almost feels like the new cable is made of the same thing the headphone cables are made of. That soft rubber.
Well I now have a rubber band around the exposed wiring. A drop of liquid in it will probably fry my phone while charging.
But it's good for Apple to get to replace them, it costs them money and then they might do something about it!
OP! I must admit I'm astounded at your post! You say you USB cable that came with your 3GS is "coming apart". This means the cable has been in use for, say, no more than a couple of weeks?
Properly handled, these cables should pretty well last a lifetime. How on earth did you manage to destroy it?
In all fairness this treatment does not warrant a new free one!!
Sorry to be so blunt but I'm astounded on the way some people look after their possessions.
Properly handled, these cables should pretty well last a lifetime. How on earth did you manage to destroy it?
In all fairness this treatment does not warrant a new free one!!
Sorry to be so blunt but I'm astounded on the way some people look after their possessions.
I know my cable hasn't moved from my nightstand and it is coming apart at the end. These cables are cheap
The thing is, they won't. Apple used to use strain reliefs on the cords which helped them to last a long time. They have since decided to use these newer style ones because they look nicer. I don't see them going back to the uglier, yet better cables any time soon.
What are you talking about? It has very little to do with the way you use it. They just suck all together! Why cable started doing that about 2 months after i go it and it never moved from my nightstand.
You can tell that it is a different material than the older USB cables that are tough.
And i dont really see how it is "uglier" like the poster above said. I think they look the same.