Ok this is killing me. I've tried chatting with support and this is what I get... at one point he goes completely off topic and starts talking about some random problem.
"Hi, my name is Mel. Welcome to Apple!
Brendon Bauer: Hi, I am having trouble getting MobileMe to remember to sort my email by date.
Brendon Bauer: I can click on the date column in the header, and it will be sorted by date. But if I log out and back in, it no longer remembers that.
Mel: Hi Brendon, I see your message and I'll be glad to assist you. Is this something you have contacted us about in the past or the first time you've contacted MobileMe chat support about this?
Brendon Bauer: First time
Mel: Great! I understand MobileMe Calendar at me.com is not retaining the information you enter, correct?
Brendon Bauer: No, I am having trouble with email, not calendar. Like I said previously, it does not remember that I want my email sorted by date.
Mel: I'll be right with you.
Mel: I see. Give me a moment to look over your account to see what I can find.
Mel: Everything looks good on our end. I logged you out, please log back in and see if the issue still occurs here:
Mel: http://www.me.com/mail
Brendon Bauer: Yep, still happens. My emails are not sorted by date received...
Mel: Thank you for waiting. I'll be with you in just a moment.
Mel: Ok, which web browser are you using?
Brendon Bauer: I have tried it on Safari 4 and Firefox 3.5
Mel: Ok, so the issue occurs with both web browser. Have you tested on a different computer?
Brendon Bauer: Yeah, I've tested it on the computer at work and at home. I'm pretty sure it's a bug in the MobileMe service that needs to be fixed.
Mel: It might be something on your account, let's try a test account.
Mel: I'm creating a test account and I'll be right with you.
Mel: Thanks for waiting. Log into this temporary test account to see if the issue occurs there:
Member Name: ***********
Password: ************
Brendon Bauer: Yep, still happens there. I don't think MobileMe can currently remember that you want emails sorted by date. Are they going to fix this in the future?
Mel: Let me try to reproduce the issue here.
Mel: I'm unable to reproduce the issue. My email is sorted by date with the most recent appearing at the top of the window. Is it possible that I have misunderstood the issue?
Mel: I have not heard from you for a few moments. Are you still with me?
Brendon Bauer: Well if you use a test account it only has 1 email in the inbox, so you can't really tell. I have used mobileme for awhile and it appears that emails are sorted by date, but not completely. I have emails from "yesterday" at the top, with a few from today below those, and then older emails below that. So you haven't misunderstood me. My emails are not sorted by date correctly. I have been researching this problem on the internet and have found others with the same issue."
Has anybody else here experienced this problem? I have found some cases of it around the web, but no solution... I hope they fix this soon! Very annoying...
"Hi, my name is Mel. Welcome to Apple!
Brendon Bauer: Hi, I am having trouble getting MobileMe to remember to sort my email by date.
Brendon Bauer: I can click on the date column in the header, and it will be sorted by date. But if I log out and back in, it no longer remembers that.
Mel: Hi Brendon, I see your message and I'll be glad to assist you. Is this something you have contacted us about in the past or the first time you've contacted MobileMe chat support about this?
Brendon Bauer: First time
Mel: Great! I understand MobileMe Calendar at me.com is not retaining the information you enter, correct?
Brendon Bauer: No, I am having trouble with email, not calendar. Like I said previously, it does not remember that I want my email sorted by date.
Mel: I'll be right with you.
Mel: I see. Give me a moment to look over your account to see what I can find.
Mel: Everything looks good on our end. I logged you out, please log back in and see if the issue still occurs here:
Mel: http://www.me.com/mail
Brendon Bauer: Yep, still happens. My emails are not sorted by date received...
Mel: Thank you for waiting. I'll be with you in just a moment.
Mel: Ok, which web browser are you using?
Brendon Bauer: I have tried it on Safari 4 and Firefox 3.5
Mel: Ok, so the issue occurs with both web browser. Have you tested on a different computer?
Brendon Bauer: Yeah, I've tested it on the computer at work and at home. I'm pretty sure it's a bug in the MobileMe service that needs to be fixed.
Mel: It might be something on your account, let's try a test account.
Mel: I'm creating a test account and I'll be right with you.
Mel: Thanks for waiting. Log into this temporary test account to see if the issue occurs there:
Member Name: ***********
Password: ************
Brendon Bauer: Yep, still happens there. I don't think MobileMe can currently remember that you want emails sorted by date. Are they going to fix this in the future?
Mel: Let me try to reproduce the issue here.
Mel: I'm unable to reproduce the issue. My email is sorted by date with the most recent appearing at the top of the window. Is it possible that I have misunderstood the issue?
Mel: I have not heard from you for a few moments. Are you still with me?
Brendon Bauer: Well if you use a test account it only has 1 email in the inbox, so you can't really tell. I have used mobileme for awhile and it appears that emails are sorted by date, but not completely. I have emails from "yesterday" at the top, with a few from today below those, and then older emails below that. So you haven't misunderstood me. My emails are not sorted by date correctly. I have been researching this problem on the internet and have found others with the same issue."
Has anybody else here experienced this problem? I have found some cases of it around the web, but no solution... I hope they fix this soon! Very annoying...
