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AP_piano295
Jul 25, 2009, 12:00 PM
Recently trying to dl anything off itunes I am informed that my login id or password is incorrect.

Nothing has changed (computer, ipod etc) but I cannot log in.

When I try to retrieve password it says my ID is incorrect, when I try to retrieve my ID it says that apple has no recorrd of an account with that imformation.

what is going on? :mad:



r.j.s
Jul 25, 2009, 12:02 PM
You'd do best by contacting Apple support.

GoCubsGo
Jul 25, 2009, 12:02 PM
Did you by chance use a gift card in iTunes that you purchased for a fraction of the cost you would normally pay?

You may want to be asking iTunes Support (http://www.apple.com/support/itunes/store/) this question.

jmann
Jul 25, 2009, 12:03 PM
You should send them a friendly email asking why.

AP_piano295
Jul 25, 2009, 12:08 PM
Did you by chance use a gift card in iTunes that you purchased for a fraction of the cost you would normally pay?

You may want to be asking iTunes Support (http://www.apple.com/support/itunes/store/) this question.

Nope have never used a gift card at all, I changed nothing and suddenly I couldnt use the account anymore.

XerowolF
Jul 25, 2009, 05:13 PM
I think Apple erased my account also. I tried signing into iTunes, after noticing an exact charge of $50.00 from the iTunes store in my bank account. I tried logging into iTunes, and my account didn't work. Also when I attempted to recover my password. My account seemed like it didn't exist. Awesome, short $50, and my account is messed up. (need the money for a traffic ticket).

I'm calling the financial services right now. To see what's up.

AP_piano295
Jul 26, 2009, 02:01 AM
Finally got my issue resolved, somehow my apple ID was reverted to an old email I haven't used in years.