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macbook yes
Aug 10, 2009, 11:23 PM
My ipod screen is stuck. It is solid white and if i press it, i can hear the calculator as if i was using it. I was using the calculator when I pushed the home button to go back and nothing happened. If i pushed the button twice, however, it would pop up with the music dialog. I tried to reset it by holding the sleep button, but the screen just went white. If I press either button, it just turns the screen on or off. Even plugging it into itunes does nothing.



jmann
Aug 10, 2009, 11:27 PM
Do a hard reboot by holding the lock/home button until the phone turns off. Or try putting the phone into DFU (http://www.iclarified.com/entry/index.php?enid=1034) or Recovery (http://guides.macrumors.com/Restore_the_iPod_Touch) mode and do a restore in iTunes.

macbook yes
Aug 10, 2009, 11:33 PM
If I hold them both for a few seconds, all it does is take a screen picture(which I can't see, just her the noise) off. I also tried holding down the sleep button to power it off, but it just turns off the screen. Uh Oh, I hit something on the screen because I can't see anything, and now it is playing music and wont stop.

macbook yes
Aug 10, 2009, 11:39 PM
The batter is pretty low and should die soon anyway, so I think I will unplug it and wait until it dies.

jmann
Aug 10, 2009, 11:46 PM
You have to hold them both for at least 10 seconds. Not just briefly.

ZuneMan?
Aug 12, 2009, 02:13 AM
Yes this is Apple's version of 'screen of death'.

Very annoying indeed, I suggest restoring the iPod to factory settings.