Genius Bar Repair Process...

I'm going into the Apple Store tomorrow to get my Macbook repaired for a faulty hinge / screen. (the screen creaks, the hinge doesn't keep the computer closed and the glass is not secured which is getting dust under the screen.) That being said, what can I expect the process to be like? Will they do the repairs in-house or will they have to send it out to a repair depot? I'll need my computer within a week...should I expect it back by then?

Thanks for any input

Thanks everybody. Does it really speed things up not to go through the genius?

5DollaFootlong said:

when you say the hinge doesn't keep the computer closed, what exactly do you mean?

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If you hold the computer under your arm with the opening of the computer facing up, the lid will not stay shut. There is something wrong with the magnets that just wont keep it shut.

runandsurf09 said:

Last Tuesday I brought in my macbook for a logic board and top case replacement and got it back friday, so you may have good luck and get it back quick.

Is the computer not staying closed a problem with the macbooks, because I notice that mine doesn't stay close and its annoying the have in a backpack on sleep since it will keep waking up.

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That's encouraging, thanks.

I think that it is, I have searched around and have found many people with the same problem. If this was the only problem I probably would not take it in, but there is a gap between the glass and rubber surrounding the screen which lets dust in, and the hinge tends to creak.

I'll report back with what happens, I go to the genius bar in an hour