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Tom G.
Sep 6, 2009, 08:12 PM
I have 5 apps on my phone that say they need to be updated but when I go to do it I get a message that reads "Cannot connect to iTunes store" with a Dismiss key.

I get this even when I am connected to my computer with iTunes running, and I even went so far as to have the Apps Store running and get the same message.

Can anyone give me a clue as to how to proceed?



celticpride678
Sep 6, 2009, 08:14 PM
Usually the "Cannot connect to iTunes Store" error message means you are not connected to the cell network or Wi-Fi. Try this and report back. If nothing works, try a restore using iTunes.

Mycatisbigfoot
Sep 6, 2009, 08:14 PM
Have you did a reboot? I have that problem if i hit update all apps, so i have to click update on every singal one and its a pain in the rear, also try power cycling you're router

Tom G.
Sep 7, 2009, 12:20 AM
I am connected to wifi wirelessly and have also tried to connect through my iMac I get the same message.

Mlrollin91
Sep 7, 2009, 12:25 AM
I am connected to wifi wirelessly and have also tried to connect through my iMac I get the same message.

I had the same problem last week. I deleted the application and redownloaded the newest version, problem went away.

Tom G.
Sep 7, 2009, 09:23 AM
Thanks for the info, and I followed you suggestion, when I resynced I noted that the bar at the top of the iTunes page said it was updating the apps. However when it was done and I turned on the iPhone I had the same apps calling for an update with the same message when I tried to update them.

ti-deddi
Sep 29, 2009, 10:13 AM
Thanks for the info, and I followed you suggestion, when I resynced I noted that the bar at the top of the iTunes page said it was updating the apps. However when it was done and I turned on the iPhone I had the same apps calling for an update with the same message when I tried to update them.

Hi Tom,

Did you solve this issue?
I have the same problem as you. It's so frustrating.

I think my problem only appeared when I got Snow Leopard?