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View Full Version : Sportacular - Feedback, Ideas, Trash talk, etc




flash80
Sep 16, 2009, 08:18 PM
Hey everyone -

I'm one of the guys at Citizen Sports working on Sportacular (plus Sportacular Pro and Fantasy Football 2009 by Citizen Sports). I want to reach out to the sports fans around here for feedback, suggestions, bugs, etc. As some of you know, we're one of the few developers doing custom push notifications around sports (and free) but we're always looking to improve the app. For those of you who want to build the best sports app ever but want someone else to do the work, we're your guys, just tell us what to do!

Some stuff we think we know:

- Sportacular isn't perfect. Far from it, actually. We still have a long way to go.

- For the most part, our styling looks like crap. Every time we work on an update we toy with the idea of making it look much cleaner, but new features keep taking priority. An update is pending with much better game page styling and stats for College Football and NFL btw. Most areas still look pretty lame.

- We need to add more sports, like NASCAR, tennis, Champions League, college hockey, college baseball, MMA, etc. Anyone working in the sports space can tell you what a pain it can working with stats providers and their feeds, but we're working on all of this stuff.

- Customizing the alerts settings would be cool. Allowing different tones for when your team scores, or for wins, or for other things would be sweet, but it's hard to justify the work over other stuff like red zone alerts or major fantasy injuries. That being said, I can't wait to hear "Hail to the Victors" after a Michigan touchdown at some point this season.

- Data needs to update faster! You might not believe it, but we're getting the fastest feeds we can. We'll keep on trying to improve the speed and feel free to let me know if you see anything horribly slow.

- There are some bugs, like the news page not loading on the first attempt right now, which are annoying and unacceptable. We've fixed most them in this next update, but come on, we can't have that crap and expect to compete with ESPN. So please let me know if and when you find bugs and we'll knock em out asap.

- We should have streaming video. Man, it would be unreal if this were possible, but until we have the deep pockets of DirecTV or ESPN, the chances of the leagues giving us the rights are very slim. Sucks.


What else should we be thinking about and working on? We're in the tough position of competing against ESPN, Yahoo, Fox, CBS, NBC, Sports Illustrated and other big boys, but I can promise you that we're working harder and trying to improve faster than any of them. I would love to hear feedback - good or bad - on what we can do better.

Last thing... THANK YOU to everyone who has given us a shot. Frankly, if I just bought my first iPhone, I would download ESPN's app first and probably never even know about Sportacular. The only reason we've been moderately successful is because people like you spread the word. We have the highest rating of any scores app out there, so thanks for your support. For those tried Sportacular and weren't happy with it, let me know what we can do to earn the right for a second chance. We'll try to return the favor by improving the app as fast as possible until you all think it's perfect. I'll try to keep this thread updated with screenshots of pending releases to get some feedback.

Thanks,
Brian

My twitter: @meadball (http://twitter.com/meadball)
Sportacular: @Sportacular (http://twitter.com/sportacular)



Lamplighter77
Sep 16, 2009, 08:43 PM
Great job. I love the app and would never give it up for ESPN's. Not even close last time I checked their's out.

One thing I would like, granted I have no idea how hard this would be to add, is a play by play type thing on each games page. Especially for football games where you would have a details of the last few plays so when I get a push notification thats says my team scored I can open it up and see exactly who caught the pass or carried the ball and how many yards.

It would also be sweet if you guys could basically combine Sportacular and your fantasy football app and even sweeter if you were able to add the ability to manage your roster, add/drop players, etc. for yahoo fantasy leagues.

But overall your app is awesome and I use it just about as much as any app I keep on my phone and some of the updates you mentioned sound great. Keep up the great work.

Redwood
Sep 16, 2009, 08:44 PM
First off, I love Sportacular.

One bug I noticed this last Sunday was that I kept getting push notifications like 10 times in a row of the same thing right after the game was over. I only have it set to send push notifications of only one NFL team, Dallas.

amann76
Sep 16, 2009, 08:54 PM
I just purchased your app. Some things i would like to see in a future update would be betting lines for the college sports and also an option to turn to the odds on or off permanently. I may have more suggestions once i play around with it more. Also the college games need to be extended past top 25 action.

w00tini
Sep 16, 2009, 09:40 PM
I love Sportacular! Keep doing what you're doing, those other apps don't hold a candle.

tobefirst
Sep 16, 2009, 09:46 PM
I would love to see scoring information in the push notifications, if possible. Who scored, who assisted or drove them in, etc.

Jeremy1026
Sep 16, 2009, 10:07 PM
I'd like push notifications to work. I was waiting for a notification for the Devils (NHL) all night (as I was keeping track of the game from my computer) and never got a notification. I set the notification for game start, score change, period change, and game end. After 4 total goals, and overtime, and a shootout, I had a total of 0 notifications :(.

tobefirst
Sep 16, 2009, 10:23 PM
I'd like push notifications to work. I was waiting for a notification for the Devils (NHL) all night (as I was keeping track of the game from my computer) and never got a notification. I set the notification for game start, score change, period change, and game end. After 4 total goals, and overtime, and a shootout, I had a total of 0 notifications :(.

I have mine setup for the Blues, and didn't receive any updates for their first preseason game either. I just dismissed it as being because it wasn't an in-season game, but you could be right as well.

One other thought for features: it might be nice to set different rules based on whether the game is a home game or away game.

macfan881
Sep 16, 2009, 10:25 PM
I have mine setup for the Blues, and didn't receive any updates for their first preseason game either. I just dismissed it as being because it wasn't an in-season game, but you could be right as well.

One other thought for features: it might be nice to set different rules based on whether the game is a home game or away game.

i dont think preason counts this happen during the Preason with the NFL wich i could care less who wins in preason or not.

flash80
Sep 16, 2009, 10:54 PM
One thing I would like, granted I have no idea how hard this would be to add, is a play by play type thing on each games page. Especially for football games where you would have a details of the last few plays so when I get a push notification thats says my team scored I can open it up and see exactly who caught the pass or carried the ball and how many yards.


Good call. The college football pages are severely lacking this, but they'll be fixed in the upcoming release. We'll have full player stats for both teams and play by play shortly. This really should have been in here before the season, but fantasy football took longer than expected.


It would also be sweet if you guys could basically combine Sportacular and your fantasy football app and even sweeter if you were able to add the ability to manage your roster, add/drop players, etc. for yahoo fantasy leagues.


Agreed... one app is better than two, right? I think you'll enjoy this next release. :)

We won't have the ability to manage your leagues from other providers though, but you can still manually enter your roster for alerts and live scoring. Servicing other providers was something we considered but decided not to do because it's a ton of work, we knew all of the major providers were building their own, plus you're basically scraping from their site so if they make changes, you break (as y! fan can attest to). It's probably too late to work on it now, but it's something we'll consider in for future fantasy seasons since it would be great to have. I'm in nine different leagues, two of which are on yahoo, so it would be great to not have to go to their app all the time. I just manually enter my roster data into our app for the player news alerts and then open theirs if I need to make moves. It's kinda a pain the ass, but it does the job.

First off, I love Sportacular.

One bug I noticed this last Sunday was that I kept getting push notifications like 10 times in a row of the same thing right after the game was over. I only have it set to send push notifications of only one NFL team, Dallas.

Thanks for the feedback. As a user myself, damn that was annoying. Sorry about that... I hope you had your sound off!

That was a bug in our alert detection where we weren't handling the data feeds well when our stats provider sent over crappy data (not blaming them, crappy data happens and we need to be prepared for it). Basically they were sending feeds that kept resetting the game so the alerts kept firing off. The bug was fixed by Sunday night so let me know if you ever see that again.

I just purchased your app. Some things i would like to see in a future update would be betting lines for the college sports and also an option to turn to the odds on or off permanently.

You can access college football lines by clicking on the individual games, but we don't have a toggle for the full schedule mode yet. We need to restyle that page because the odds toggle won't fit as it's set up now. This is a request I've heard a number of times, so we might bump this up in the priority queue for a future release (won't be in the pending release though... sorry about that). A permanent on/off for odds is a great idea, something we can probably add to the app settings.

Also the college games need to be extended past top 25 action.

You should be able to go to any conference by clicking on the button where it says "Top 25" on the NCAAF scores page. Let me know if it's not working for you. Oh yeah, and if you're looking for an "All D-1 Teams" filter, it's at the very bottom of the list.

I would love to see scoring information in the push notifications, if possible. Who scored, who assisted or drove them in, etc.

Agreed, this would be money. In all honestly, it's a bit of a tough call for us because you would never have to open the app to see our beautiful banner ads! Maybe we should add it as a feature in the Pro version? I'm not really sure, but we'll definitely add it somewhere. We'll probably just add it to both versions since we don't want to hold back anything cool for our users. Pro folks may get it first or something, we'll see.

I'd like push notifications to work. I was waiting for a notification for the Devils (NHL) all night (as I was keeping track of the game from my computer) and never got a notification. I set the notification for game start, score change, period change, and game end. After 4 total goals, and overtime, and a shootout, I had a total of 0 notifications :(.

Argh, sorry about that. As a few other people guessed, alerts are only set up for regular season games but we don't make that clear at all in the app. I realize now that a bunch of people must just assume they are broken. That sucks. Hmm... maybe we'll try to support them sooner than planned.

justiny
Sep 17, 2009, 12:00 AM
It's an awesome app. Keep up the great work. I've tried all the top sports apps out there, and Sportacular is the best. I only put the best apps on my iPhone.

Surely
Sep 17, 2009, 12:35 AM
It's an awesome app. It's my primary sports scores app..... and it's on my first page- that's prime real estate :D

My complaint still deals with the push notifications. I've had them off for a while because of the whole getting-the-final-score-update-12-hours-later thing that was going on. I decided to turn notifications back on last night to prepare for the pre-season Leafs game tonight. This morning, I received a final score update to last night's Blue Jays game.

I didn't get any of the Leafs updates, but I looked and saw that push notifications are not set up for preseason NHL games.

Keep up the good work. All in all, it's an awesome app. I just wish push worked properly. The pros definitely outweigh the cons.

bozzykid
Sep 17, 2009, 07:29 AM
Notifications have worked great for me. I always get them withing a minute of the score change (or end of the game). The only issue I have had with notifications is sometimes I get multiple ones. It seems as though this has been fixed. I will see this weekend.

The only thing I wish was added to notifications is a description of how the scored happened. This would be nice especially for football (and perhaps even baseball).

Other than that, my only complain would be the UI. It is not very polished. Hopefully some effort can be put into that some day as I am sure ESPN is planning on releasing their app with notifications in the near future.

Jeremy1026
Sep 17, 2009, 07:58 AM
Argh, sorry about that. As a few other people guessed, alerts are only set up for regular season games but we don't make that clear at all in the app. I realize now that a bunch of people must just assume they are broken. That sucks. Hmm... maybe we'll try to support them sooner than planned.

Makes sense, thanks for clarifying.

FearlessFreep
Sep 17, 2009, 08:20 AM
I use Sportacular and have for close to a year now. I tried ESPN and the others but Sportacular is simply the cleanest and best. Alerts have worked perfectly for me and are usually very timely. I can be watching a ballgame, see it end and sometimes less than 2 minutes later have the alert on my phone.

One thing I would say is don't fall into the 'let's make it pretty' trap. An attraction for Sportacular is that its simple and uncluttered. Absolutely it could look way better than it does now and you should put an effort in towards that, but don't make it look good at the expense of usability. I want the information first, presentation is second.

One thing I'd like to see is a filter for that day's games. Let me choose whether I want to see only games that have gone Final, In-Progress, or both.

I think the button for the main menu needs to be larger as well. And landscape support would be nice.

Other than that, keep up the great work. I realize you're up against some powerhouses, but Sportacular is doing a GREAT job.

dread
Sep 17, 2009, 08:50 AM
First off sportacular is my favorite app by far and my suggestions are only minor.
1. The news stories do not load on the first attempt. I have to select, press done and reselect it to read a story.
2. I agree push notifications would be better with more detail.
3. It would be nice if the stats for both teams were on a single page so there is no need to switch between them.

I don't like your fantasy football app as much as sportacular for these reasons.
1) I think the ultimate FF app would allow you to download and manage your teams from all the major sites, yahoo, cbs and espn. Not sure if this is possible. I know the yahoo app is horrible and buggy so it would be nice to have one that worked and updated correctly
2) the push notifications are annoying as they are sent out multiple times. The player news never sends me an alert as well.
3) The live stats are tedious to look at as it does not display all of the players at once. It would be nice if there was a way to input the scoring rules from your league so the stats could just give you the fantasy points.
As of now I find the live stats useless because it takes to long to look at.
The yahoo app is a good example of how it should be. However, I think that they should also list the actual stats below the players name.

flash80
Sep 17, 2009, 10:12 AM
One thing I would say is don't fall into the 'let's make it pretty' trap. An attraction for Sportacular is that its simple and uncluttered. Absolutely it could look way better than it does now and you should put an effort in towards that, but don't make it look good at the expense of usability. I want the information first, presentation is second.

One thing I'd like to see is a filter for that day's games. Let me choose whether I want to see only games that have gone Final, In-Progress, or both.


Thanks for the feedback and support. You bring up a good point about trying to make it pretty. We're planning to keep the functionality and layout the same since it's what people have come to expect, but things like the colors on the scores page (which indicate Final, In-Progress) could use some cleaning up. Before we make any full UI changes, I'll post something here and would love to get your thoughts.

det2004
Sep 17, 2009, 10:36 AM
I think speed should be one of the main things to be improved. I used to have Verizon and the ESPN mvp app that had realtime scores. It was pretty nifty to be able to have a little scoreboard on your phone and watch the clock tick down second-by-second. I actually tested it out by watching a basketball game on tv, and about 1 second after the score would change on tv, the score would change on the phone. I know you've said that you are using the fastest feeds that you can get right now, but if there's any possible way to improve the scoring updates it would be great.

Also, like others have stated, play-by-play would be a nice addition.

I do love the push notifications, and all of the different options that you have for updates with them. The only thing I can think of that would make the notifications any better, is being able to change the tone for specific teams that you are tracking.

I purchased the pro version so I wouldn't have to look at banner ads all day and while the UI can be a little bland I think the app is great. Like I said, the #1 thing of importance to me in a sports app, is accuracy and speed.

bozzykid
Sep 17, 2009, 10:54 AM
One thing I would say is don't fall into the 'let's make it pretty' trap. An attraction for Sportacular is that its simple and uncluttered. Absolutely it could look way better than it does now and you should put an effort in towards that, but don't make it look good at the expense of usability. I want the information first, presentation is second.


I think they can improve the UI a lot without major changes to the layout. Mainly, the colors and icons are not that great. They really don't fit well into a iPhone app. Also things like the "Pre-Game Odds" toggle switch is pretty much overkill on the scores page since the user most likely either wants it off or on all the time (it should just be moved to the settings). Also, things like the settings icon for each game could be removed. Make it a double tap and put the icon in the game details page. It could also support a swipe that would bring up buttons for voting or setting game alerts. Then the scores screen wouldn't be cluttered with that same icon being duplicated 10-15 times on the screen.

Also, the sports filter is inconsistent when using the menus if you have selected "My favorite teams". Anything but the scores page will actually switch you back to the last sport you had selected. This isn't very obvious at first.

crisg
Sep 17, 2009, 10:57 AM
I love the app; paid for it, absolutely happy.

There were some bugs this last weekend... as much as I would have
loved for it to have been true, the chargers didn't score 5 touchdowns
withing 2 minutes ;)

I hope you can eventually add F1 and Indycar to the app; I follow
racing as well and getting an alert of lead changes, incidents,
qualifying, etc would be AMAZING.


I also hope you can add a feature where I can get only my teams'
news, not the whole league. Maybe even a feature where based on schedule, I get the news of the San Diego Chargers AND whatever opponent they're going up against that particular weekend.

Keep up the good work, I love the app.

HDJulie
Sep 17, 2009, 06:15 PM
I like the app overall & did pay for the Pro version. Along with the multiple notifications this past weekend another thing my husband & I both noticed was that around halftime of the early games, the scores page stopped updating & was 30 - 45 real-time minutes behind. The notifications had the correct score & time but the scores page was way behind.

Jeffro
Sep 17, 2009, 08:24 PM
Great App, but I still can't seem to get any push notifications. Everything is set up properly and I've received push notifications from other apps, but just not this one. I do have alerts, badges and sounds on - do I need to turn off badges?

Any thoughts would be appreciated. Thanks!
Jeff

Jeffro
Sep 17, 2009, 08:47 PM
Great App, but I still can't seem to get any push notifications. Everything is set up properly and I've received push notifications from other apps, but just not this one. I do have alerts, badges and sounds on - do I need to turn off badges?

Any thoughts would be appreciated. Thanks!
Jeff

Well nevermind. Seems as though an uninstall and reinstall did the trick.

Jeff

amann76
Sep 17, 2009, 08:49 PM
My push notifications seems to be working fine for the G Tech Miami game tonight the only complaint i have is do i really need a notification after a touchdown and an extra point. One combined notification would seem to be enough.

Still a great app way ahead of the cbs sportsline app.

flash80
Sep 17, 2009, 09:28 PM
Lots of great feedback here... thanks everyone for taking the time.

My push notifications seems to be working fine for the G Tech Miami game tonight the only complaint i have is do i really need a notification after a touchdown and an extra point. One combined notification would seem to be enough.

Funny you bring this up. We had a big debate over this in the office and decided to go with sending two alerts, simply because we want to deliver the information to you as fast as possible. Waiting to see the outcome of the extra point (or 2-point conversion) can take over a minute and we thought people would rather know the team scored right away. Thoughts?

amann76
Sep 17, 2009, 09:39 PM
Lots of great feedback here... thanks everyone for taking the time.



Funny you bring this up. We had a big debate over this in the office and decided to go with sending two alerts, simply because we want to deliver the information to you as fast as possible. Waiting to see the outcome of the extra point (or 2-point conversion) can take over a minute and we thought people would rather know the team scored right away. Thoughts?

i am only one person but i think just having the one works fine. If i am not actually watching the game i will not notice the 2 minutes between the touchdown and the extra point.

det2004
Sep 17, 2009, 10:29 PM
Lots of great feedback here... thanks everyone for taking the time.



Funny you bring this up. We had a big debate over this in the office and decided to go with sending two alerts, simply because we want to deliver the information to you as fast as possible. Waiting to see the outcome of the extra point (or 2-point conversion) can take over a minute and we thought people would rather know the team scored right away. Thoughts?

I think that it is fine the way it is, that way you know right away when they score a touchdown.

I kind of wish that there was a push notification for lead changes for NBA games, instead of having to wait until the end of the period to see what the score is.

rhett7660
Sep 17, 2009, 11:12 PM
I actually like ESPN better before this last update. I really like the alerts. Especially since I can't be watching them all the time. This by far puts it a step ahead above the others.

owine
Sep 18, 2009, 12:11 AM
Love the notifications, but for baseball, PLEASE stop sending both an End of 9th and Final score update if a user has the final and every three innings selected. It's annoying to get two updates at the end of a regulation game.

Badandy
Sep 18, 2009, 12:43 AM
This is probably te best app on my iPhone :)

I bought the pro version and could not be happier. Well, I could: Premier League alerts would be wonderful!

justiny
Sep 18, 2009, 12:54 AM
One thing I would say is don't fall into the 'let's make it pretty' trap. An attraction for Sportacular is that its simple and uncluttered. Absolutely it could look way better than it does now and you should put an effort in towards that, but don't make it look good at the expense of usability. I want the information first, presentation is second.

This is exactly where ESPN Scorecenter fails and Sportacular succeeds.

ESPN is graphically enjoyable, but complicated and frustrating to use. Sportacular keeps it simple and useful.

I choose a useful app over a "pretty" app every time.

knoxtown
Sep 18, 2009, 01:05 AM
Amazing app since day one. Keep up the good work.

NightStorm
Sep 18, 2009, 07:30 AM
I'd love a sports ticker app that would let me follow my local Triple-A team, the Toledo Mud Hens... So far, I haven't found one that offers minor league baseball scores and stats..

jbennardo
Sep 18, 2009, 07:45 AM
I love Sportacular. I went with ESPN for a while thinking that "the worldwide leaders" would certainly have the best sports app around. Not so much. It's very nice but way too shiny.

First off, Sportacular has push! That's so cool. Not only do I get updates, but I'm notified when a game is starting. Previously, I'd have to set up an event in iCal!

I would however like to see some more sports added. The one thing I do like about ESPN is they offer soccer. I like to follow the World Cup qualifiers and the US team.

Keep up the great work guys!

flash80
Sep 22, 2009, 11:42 AM
This is probably te best app on my iPhone :)

I bought the pro version and could not be happier. Well, I could: Premier League alerts would be wonderful!

Premier League alerts are included in the pending update... should be any day now.

scott99
Sep 22, 2009, 12:23 PM
It's an awesome app. Keep up the great work. I've tried all the top sports apps out there, and Sportacular is the best. I only put the best apps on my iPhone.

Agreed, I have all of the sports apps, and I don't even look at them. Sportacular with Push is all I need and I'm all set. The only thing I'd like to see, is stats added to college football games the way they have them for the NFL. Otherwise, one of my most checked apps, I use it all the time, and I love the push updates on all my favorite teams.

flash80
Sep 22, 2009, 12:52 PM
Agreed, I have all of the sports apps, and I don't even look at them. Sportacular with Push is all I need and I'm all set. The only thing I'd like to see, is stats added to college football games the way they have them for the NFL. Otherwise, one of my most checked apps, I use it all the time, and I love the push updates on all my favorite teams.

The pending update will give you the college football information you need with player stats and better play-by-play information. Here's a sneak peek, let me know what you think...

http://ssres.s3.amazonaws.com/img/sportacular/ncaaf%20game.jpg

FearlessFreep
Sep 22, 2009, 01:53 PM
That looks great - nice to see the improvement. Will the Pro version have the same or both Pro and Free?
The pending update will give you the college football information you need with player stats and better play-by-play information. Here's a sneak peek, let me know what you think...

http://ssres.s3.amazonaws.com/img/sportacular/ncaaf%20game.jpg

Errk!
Sep 22, 2009, 02:35 PM
It's a great app. Nice work.

My only "complaint" is with the interface. It's just doesn't have the appeal that one would expect from an iPhone app. But this is a pretty minor quibble with an app that focuses on functionality.

More detail on push notifications would be nice. I haven't had any issues with push notifications and am very pleased with how fast they come out.

HDJulie
Sep 22, 2009, 04:35 PM
I've emailed using the Contact button in the app twice now. Once the first week, & then this past Sunday. I have only one Pro Football team set up for notifications & the notifications were horrible last week, better this week but still were slow. And the game scores in the app were way behind. Are the scores NOT supposed to be real time in the app?

flash80
Sep 22, 2009, 05:27 PM
I've emailed using the Contact button in the app twice now. Once the first week, & then this past Sunday. I have only one Pro Football team set up for notifications & the notifications were horrible last week, better this week but still were slow. And the game scores in the app were way behind. Are the scores NOT supposed to be real time in the app?

Sorry you've been having issues... Yes, the data should be as close to real time as possible, which should be under a minute behind. We had some issues with our data provider and we're still working out the kinks, but everything should be much faster now. Which team did you subscribe to?

raven77
Sep 22, 2009, 06:18 PM
Great app!!
Any chance we'll see Supercross or Motocross added in the future?
I would pay $50 for it then!!!!
:)

conman16
Sep 22, 2009, 08:21 PM
When I set the push notifications to alerts it works.
When I set it to badges it doesn't.

RyanTheGeneral
Sep 22, 2009, 09:06 PM
Might add some advice soon but for now all i have to say is that this is my favorite app hands down. I use it more then once a day everyday.. keep it up.. I dont even have the espn one because i feel this suites my needs perfectly.

Drewsky87
Sep 22, 2009, 10:59 PM
This is probably one of the most used apps on my iPhone. I've been using it through the MLB season and now loving it for the NFL season. So far everything has been working great and notifications are received within about 30 seconds of the actual score and within a minute or 2 of the game starting/ending. As of right now, my only suggestion is that I would love to have this (http://www.youtube.com/watch?v=MW0QoCgxcHc) played as the beginning game notification sound for NFL games to alert me when my Ravens are about to serve a beat down if I happen to be busy at the moment :D. That is of course if you don't run into any copyright problems.

techwarrior
Sep 23, 2009, 08:16 AM
Brian

I would like to see a setting for push notifications to limit the times of day to send them. My wife complains about the phone alerts when late games have updates.

bozzykid
Sep 23, 2009, 10:01 PM
If Citizen Sports does update the UI on Sportacular, I hope they spend some time on the Scores page. Apps like MLB.tv do such a good job of displaying the scores. I find Sportacular scores much harder to read with the layout they choose (not sure is up with the green bars on each side, btw). And simple things like the right arrow on the scores like MLB.tv make big differences in terms of usability. Sportacular also wastes a lot of space on things that could be in the settings (like pre-game odds toggle and the "scores auto-update every x seconds"). I hate to harp on these little things but at this point Sportacular kills any sports scores app out there. But you have to figure ESPN is working pretty hard on their app and while their first attempt sucked, the new ESPN Radio app shows they have learned how to create a great UI.

HDJulie
Sep 25, 2009, 03:11 PM
Sorry you've been having issues... Yes, the data should be as close to real time as possible, which should be under a minute behind. We had some issues with our data provider and we're still working out the kinks, but everything should be much faster now. Which team did you subscribe to?

The Saints. I'll post next week if I still have an issue this weekend.

flash80
Oct 13, 2009, 11:24 AM
Version 1.6 was finally approved over the weekend, with better college football info, fantasy football alerts and tracking, EPL alerts plus a bunch of bug fixes.

Please let me know what you think or if you find any bugs!

bozzykid
Oct 13, 2009, 11:46 AM
Version 1.6 was finally approved over the weekend, with better college football info, fantasy football alerts and tracking, EPL alerts plus a bunch of bug fixes.

Please let me know what you think or if you find any bugs!

If you load a game before it starts and it starts while you are on that page, the navigation doesn't update and clicking on any of the navigation at the top will take you to the wrong page.

Jeremy1026
Oct 13, 2009, 11:46 AM
I'd like to update my initial post by saying, the NHL push alerts work great. I have two alerts set, one for the Devils one for the Caps. I have beginning of game, score, end of period, end of game alerts for both teams. I have not missed an alert yet. Most alerts have come through before they drop the puck after the goal also. A+ app.

botsmack
Oct 13, 2009, 11:59 AM
Pro user here. Thanks for fixing the News/Web viewing bug that required you to load-exit-load the news item. One feature I'd like to see added (I don't know if it's been requested), is making those news articles load the mobile versions of the websites -- if the reporting agency has them.

For example, when I open up a news item and it's from ESPN, don't load the full website article, load the mobile version of the article. It would speed up load times and make it easier to read.

Thanks!

Requiemm
Oct 13, 2009, 12:30 PM
This past weekend I had alerts set for scoring changes, quarter end and game end and noticed a quirk.

The Cowboys game went into OT but Sportacular stopped updating at the end of regulation. I received no more notifications and wasn't able to see any other updates for that game.

I love sportacular and was miffed that I had to launch espn to see how the game resolved.

Almy
Oct 13, 2009, 01:15 PM
I love the app! And I have to say I'm loving technology these days, so many cool possibilities.

I think UI and sounds would be my greatest desires. I still use ESPN for quick glances for future games and such between the NFL and the NCAA. Sportacular's UI is a bit cluttered to me if I want to just get some quick info on upcoming games/records. With ESPN I can get that by just swiping left and right, much easier.

I know sounds aren't a priority, but I'd suggest they might deserve to be. The one thing everyone with the app will do is get push notifications. So the alert sound is your first, and most common, interaction your app will have with everyone.

I'd love to not get extra point notifications, but I see your point about not wanting to wait for the total. For me the ideal setup would be where you can set an audio sound for touchdowns that is different from extra points. Then you can even turn it off for the extra point but still get a sound for others. Would be cool to have a sound setting for extra point failures, safeties, et cetera. But even a toggle for off on things other than touchdowns would be a nice option

Jeremy1026
Oct 13, 2009, 02:25 PM
I'd be cool if hockeys score alerts came with a horn sound. Wouldn't be hard, maybe an extra 5 lines of server side code.

flash80
Oct 13, 2009, 10:10 PM
If you load a game before it starts and it starts while you are on that page, the navigation doesn't update and clicking on any of the navigation at the top will take you to the wrong page.

Great bug find. We just fixed this for 1.7 but never caught it in testing. Much appreciated!

Some other good suggestions here as well. To be honest, we've messed around with the sounds a bit but it hasn't been a top priority (adding more sports/data and faster, better alerts). Almy, good point about the alerts being the first and most common interaction. Maybe we'll do something for 1.8 (version 1.7 will be submitted this week... sneak preview coming soon).

RollTide1017
Oct 13, 2009, 11:02 PM
What are the main benefits of getting the pro version over the free one?

nbs2
Oct 14, 2009, 08:26 AM
I like the in-app update notification. On your TD notification question, I like the two notices. It isn't much, but it gives me a bit more context into the game (especially if I miss earlier notices).

On suggestions, I have three:

First, I don't know how the Apple UI is set up, but is it possible to stack notifications? When multiple teams are playing, I'll get two or three in rapid succession and end up missing whatever the earlier notices said. If notices can stack, being able to see the underlying notices as I clear the ones above them would be nice.

Second, one feature that the Worldwide Leader has that I like is the horizontal swipe. It would be nice to be able to switch between sports on Sportacular in the same way. While your method is better for making a long jump in sport, moving to an adjacent is more cumbersome.

Third, background loading. If you could offer background loading of whatever in the sport not being viewed, it would be a timesaver. As you jump from category to catgory, those could be loaded on an as needed basis, but I usually am just checking scores. If NHL and MLB scores loaded while I was looking at the NFL, it'd be a nice efficiency.

RollTide1017
Oct 14, 2009, 08:54 AM
I figured out the answer to my question above.

Used this for the first time yesterday and I really like it. I did notice that the start times for upcoming college football games are not all right. Examples: Ark vs UF is listed as starting at 11am but really starts at 3:30pm / SC vs AL is listed as a 12pm start when it is really 7:45pm).

Errk!
Oct 14, 2009, 10:52 AM
Are NBA alerts working for the preseason games? I've got alerts set for the Pistons and am not receiving any alerts at all. Wasn't sure if it was just because it's preseason...

Jeremy1026
Oct 14, 2009, 11:04 AM
I figured out the answer to my question above.

Used this for the first time yesterday and I really like it. I did notice that the start times for upcoming college football games are not all right. Examples: Ark vs UF is listed as starting at 11am but really starts at 3:30pm / SC vs AL is listed as a 12pm start when it is really 7:45pm).

College games change their time, so thats not overly surprising.

Are NBA alerts working for the preseason games? I've got alerts set for the Pistons and am not receiving any alerts at all. Wasn't sure if it was just because it's preseason...

They didn't have preseason alerts for NHL, so I don't think they would for NBA either.

RollTide1017
Oct 14, 2009, 11:40 AM
College games change their time, so thats not overly surprising.
Ture, but the start times for the 2 games I mentioned were announced on Sunday. I just thought it would have been updated by now. Not a big deal, was just wandering.

STEVESKI07
Oct 14, 2009, 11:58 AM
One big issue for me that Sportacular and ESPN does not have, yet USA Today has is having the main college football scores page just listing all the current games that are on, whether they are top 25 or not. Sometimes I'll bet on a game or a friend will ask me the score of the game that isn't in the top 25 and I'm not really sure what conference they are in. It's very very difficult to find this score, so I usually just have to go over to USA today, which I do not like, to find the score. I think if you just had a section like the 'Top 25' selection that said 'Live Games' or something that will display the score of all the games thare are currently on, it would really come in handy.

Besides that, this app is incredible. The push notifications work great and really help me keep track of games without having to constantly refresh the app and look up scores when nothing important is even happening. I know you spoke about this earlier in the thread, but the alerts can be a bit loud and a little much if you have more then one games alerts being pushed. Maybe a feature in the settings to have no sound and just a vibrate even if the phone isn't in silent mode? I'd like to be able to have my ringer on, yet have the option of whether or not I wan't the push to make a noise.

flash80
Oct 14, 2009, 12:44 PM
What are the main benefits of getting the pro version over the free one?
Right now it's just the ads, but with v1.7 the Pro users will have a few new features that aren't available to free users. Honestly though, if the ads don't bother you, I would stick with the free version.

First, I don't know how the Apple UI is set up, but is it possible to stack notifications?

Second, one feature that the Worldwide Leader has that I like is the horizontal swipe.

Third, background loading.
Thanks for the feedback...

1. We wish Apple made it easy to do this (more like Android notifications), but it's out of our hands.

2. That's something we'll consider for our 2.0 design, but we won't mess with the current functionality if we do.

3. Also something we'll play around with and would certainly improve the usability.

Are NBA alerts working for the preseason games?
Yeah, it's a pre-season thing. They will be working fine for the regular season.

I did notice that the start times for upcoming college football games are not all right. Examples: Ark vs UF is listed as starting at 11am but really starts at 3:30pm / SC vs AL is listed as a 12pm start when it is really 7:45pm).
Sorry about that. As Jeremy1026 pointed out, it's because they changed the start times. They should be fixed shortly and we'll put a system in place to better handle that.

I think if you just had a section like the 'Top 25' selection that said 'Live Games' or something that will display the score of all the games thare are currently on, it would really come in handy.
We actually have an "All D-1A Teams" option in the conference dropdown, but it's at the very bottom and most people don't know about it. Be warned though, it's a pretty slow loading screen since it has to load so many games... which is part of the reason why it's at the bottom ;)

Redwood
Oct 14, 2009, 01:47 PM
The Cowboys game went into OT but Sportacular stopped updating at the end of regulation. I received no more notifications and wasn't able to see any other updates for that game.

I had this same problem. Is there going to be a fix for this?

RollTide1017
Oct 14, 2009, 02:53 PM
I'm still pretty new to this whole iPhone thing so forgive me if this seems like a trivial question. Since I have the free version, if I were to purchase the Pro version, would it install on top of the free version, keeping all my fav teams and stuff intact?

nbs2
Oct 14, 2009, 02:59 PM
Thanks for the feedback...

1. We wish Apple made it easy to do this (more like Android notifications), but it's out of our hands.

2. That's something we'll consider for our 2.0 design, but we won't mess with the current functionality if we do.

3. Also something we'll play around with and would certainly improve the usability.

I appreciate the response. This kind of attention to the userbase solidifies my intention to keep using Sportacular over their app (originally I only picked you guys up as a filler while I waited still wait for them roll out push notifications).

With the second, I don't mean to suggest that the current implementation is flawed, just that a horizontal swipe would be an enhancement in addition to the current upper-right button. I think the Worldwide Leader could benefit from you implementation as well, as it can be cumbersome to go from the first to last sport with swipe after swipe after swipe...

I don't know if it is any help to you, but I was thinking about the things that make me prefer your app to their app or vice versa:
1) Shorter app load time for you guys - it can take a while for their app to load if it even loads (see below)
2) Better loading for you guys - I've had their app crash on the loading screen more than a few times.
3) While eye candy isn't everything, their app is a little more "phone friendly" - I like that it is quick and easy to see what games are on and the gaves are individual blocks that are separated by some space. It's just easier to jab.
4) Favorite handling - I like the favorites screen that you offer as it is nice when you have multiple teams playing on a given day. But, they offer your favorite at the top of the listing of each sport, making it easier to follow races (the race for NL seeding was huge for me) and rivals. I suppose I could make those guys rivals too, but that is just a bit more cumbersome as things change.
5) Initial information - Sportacular offers team name, and game location, date, and time, which are all I normally want; they offer current records as well. This goes hand in hand with the races I mentioned earlier. When I am only tracking one other team, it is easier to get the information I need from one screen rather than having to switch over to the standings

severe
Oct 14, 2009, 11:35 PM
I'm still pretty new to this whole iPhone thing so forgive me if this seems like a trivial question. Since I have the free version, if I were to purchase the Pro version, would it install on top of the free version, keeping all my fav teams and stuff intact?

I was concerned about this as well.

bozzykid
Oct 15, 2009, 10:49 AM
I'm still pretty new to this whole iPhone thing so forgive me if this seems like a trivial question. Since I have the free version, if I were to purchase the Pro version, would it install on top of the free version, keeping all my fav teams and stuff intact?

It's considered two different apps so it will be installed as a separate app (you would just delete the non-pro version). I'm not sure how it stores the favorites so I can't say if it keeps those or not.

flash80
Oct 15, 2009, 12:01 PM
I'm still pretty new to this whole iPhone thing so forgive me if this seems like a trivial question. Since I have the free version, if I were to purchase the Pro version, would it install on top of the free version, keeping all my fav teams and stuff intact?
It is a separate app, but all of your favorite teams will be ported over automatically so you should be fine.

I don't know if it is any help to you, but I was thinking about the things that make me prefer your app to their app or vice versa:
This stuff is really helpful for us, thanks for taking the time to share. We plan to make a number of UI changes over the next few months and I'll keep all of this in mind as we do.

sleeks
Oct 16, 2009, 12:00 AM
How about adding formula 1 (next season obviously since their are only two races left).

Thanks.

-Pro User

jbennardo
Oct 18, 2009, 01:17 PM
After a busy weekend of sports and updates and keeping track of scores, I finally removed the 'worldwide leader' from my phone. Sportacular does everything I want and that was just the free version. I am going to purchase pro to support the devs. Great app - it's one that I keep coming back to and I can't really say that about a lot of the apps I buy. ;)

nyisles84
Oct 18, 2009, 01:44 PM
Sportacular is great, this was my first full weekend using it. One thing that is semi-annoying on football games. I get an update for a touchdown then an update for the extra point. Is there anyway to delay the push for just a minute or so to reflect the extra point as well?

yukong
Oct 18, 2009, 01:57 PM
Sportacular is great, this was my first full weekend using it. One thing that is semi-annoying on football games. I get an update for a touchdown then an update for the extra point. Is there anyway to delay the push for just a minute or so to reflect the extra point as well?


I for one like it this way. Keep it as is.

I love the app. It is now the only sports app I use and I will be deleting the WWL app as well as the others I have. I had alerts for several college games as well as ALCS. I was out and about most of the day unable to watch the games and it was great being able to keep up with all the goings on. For those on the fence about getting the pro version...I like not having the apps, but I suggest you buy the pro version to support the developers so that they can have the wherewithall to keep this thing going and getting better and better.

Thanks DEVs.

nyisles84
Oct 18, 2009, 02:29 PM
I for one like it this way. Keep it as is.

I love the app. It is now the only sports app I use and I will be deleting the WWL app as well as the others I have. I had alerts for several college games as well as ALCS. I was out and about most of the day unable to watch the games and it was great being able to keep up with all the goings on. For those on the fence about getting the pro version...I like not having the apps, but I suggest you buy the pro version to support the developers so that they can have the wherewithall to keep this thing going and getting better and better.

Thanks DEVs.

i just figure, 99% of the time, that extra point is made. Hold off the update for that extra 45 seconds - 1 minute to account for the extra point

sharkync
Oct 18, 2009, 03:24 PM
Using the pro version and love it. Thanks for all your hard work.

HellToupee
Oct 18, 2009, 07:06 PM
Using the pro version and love it. Thanks for all your hard work.

is there any other difference besides the lack of ads in the pro version?

bozzykid
Oct 18, 2009, 08:21 PM
i just figure, 99% of the time, that extra point is made. Hold off the update for that extra 45 seconds - 1 minute to account for the extra point

Many people will want that instant notification, and not want to wait an extra minute for a notification.

bozzykid
Oct 18, 2009, 10:34 PM
is there any other difference besides the lack of ads in the pro version?

Not in the current version. Newer versions are said to be adding more pro only features.

Errk!
Oct 27, 2009, 11:21 PM
I've been getting a lot of weird duplicate notifications. They have only been happening with Detroit Red Wings games - that is the only team I'm tracking from the NHL so I'm not sure if it is specific to them.

For example, today they were playing and I got notifications like usual when the score went 1-0, 2-0, 2-1, and 2-2 like normal. But in the 3rd period it went 3-2 then 3-3 which I got notifications for. But then it resent the 3-2 score notification from earlier (with the correct game time) and a few seconds later it resent the 3-3 score. I'm not sure if they were sent in place of actual score changes.

nyisles84
Oct 28, 2009, 05:37 AM
I've been getting a lot of weird duplicate notifications. They have only been happening with Detroit Red Wings games - that is the only team I'm tracking from the NHL so I'm not sure if it is specific to them.

For example, today they were playing and I got notifications like usual when the score went 1-0, 2-0, 2-1, and 2-2 like normal. But in the 3rd period it went 3-2 then 3-3 which I got notifications for. But then it resent the 3-2 score notification from earlier (with the correct game time) and a few seconds later it resent the 3-3 score. I'm not sure if they were sent in place of actual score changes.

I have gotten that too with my Islanders games.

efp1
Oct 28, 2009, 06:24 AM
So, any estimate on when La Liga will get push notifications and alerts? That's what I'm waiting for to buy this app! :)

Cowboy8467
Nov 6, 2009, 02:35 PM
Looks like there is a new update out which includes new alerts for pro users among other things. Keep up the good work!

FearlessFreep
Nov 6, 2009, 02:59 PM
The devs tweeted yesterday:

"Pro 1.7 is approved, free should follow any day. Let us know what you think!"

And a couple of days ago:
"The v1.7 update should be out any day now. Improved NHL and bball game experience, new premium alerts and more. What should be next?"

lemonademaker
Nov 6, 2009, 03:09 PM
wow i've had the Lite version for all of 5 minutes and LOVE IT! great job!! looks like i'm going to get the full version and support the devs!!

thanx!!

sidewinder
Nov 6, 2009, 03:35 PM
wow i've had the Lite version for all of 5 minutes and LOVE IT! great job!! looks like i'm going to get the full version and support the devs!!

thanx!!

I have been using the free version of the app for a few weeks now and I love it too. I am not too far away from buying the Pro version of app myself.

In fact, I just bought it!

S-

Errk!
Nov 6, 2009, 03:39 PM
What are the premium alerts?

sidewinder
Nov 6, 2009, 03:51 PM
What are the premium alerts?

They are:

NFL Red Zone Alerts for 2009 -- $0.99
NCAA Football Red Zone Alerts for 2009 -- $0.99
Line Move Alerts 30-day subscription -- $1.99

The first two are self-explanatory...the third is probably for the gambling line.

S-

cocky jeremy
Nov 6, 2009, 04:34 PM
Adding Push updates for NCAA basketball and MMA and i'm a fan for life. Load times for chats being decreased would be awesome. Maybe a "prettier" design. That's really about it.

Motorheadbanger
Nov 6, 2009, 04:36 PM
Please, please, please add college hockey :)

Motorheadbanger
Nov 6, 2009, 04:39 PM
Adding Push updates for NCAA basketball and MMA and i'm a fan for life. Load times for chats being decreased would be awesome. Maybe a "prettier" design. That's really about it.

College basketball's already in there, mens and womens.

silkyjohnson
Nov 6, 2009, 06:46 PM
The biggest complaint (not really a complaint at all) I have is the UI. But I'm sure you get that a lot.

I love the push notifications!

But to just go and quickly glance at the scoreboard, I use ESPN... because it's just easier to navigate when I just wanna look up scores real quick.


I know Sportacular has a lot more stuff integrated into it than the ESPN app does, which is great!

I dunno... for some reason the UI really bugs me.

FearlessFreep
Nov 6, 2009, 11:15 PM
Please, please, please add college hockey :)

Devs said "no college hockey yet, but it's in the works"

Almy
Nov 7, 2009, 10:29 AM
Yeah the UI is still a difficulty for me. I check espn's app when I want a quick glance at something. I only use sportacular for the push notifications. I don't regret buying the pro version, loving it! But if someone puts out something like sportacular with a polished UI...game over.

E3BK
Nov 7, 2009, 01:53 PM
I just downloaded this app the other day and I must say, it's pretty good so far. Can't speak on too much yet as I'm still checkout all the features & alerts but the first thing I did notice was the graphic interface. This comment is purely cosmetic but the current version seems very plain to me. Perhaps this is on purpose to keep the app faster rather than having to load a bunch of gfx. But team logos next to the name would be a nice start.

Gokunama
Nov 14, 2009, 11:22 PM
Diffident chime alerts to let me know who scored.

jt999
Nov 15, 2009, 05:01 PM
I am using Sportacular Pro and find it to be the best sports app available.

A couple of possible improvements:

1. The u/i could be spruced up a bit as it is a bit on the drab side.

2. Basketball Stats:
More detailed game stats should be easier to access; i.e. the stats that appear in the player stat box. I know space is limited, but the stat screen should show fg/a, 3pt/a, ft/a. I would rather have additional stats than know the number of seconds that the player has played.

An alternative would be to have every name on the stat page link to the player stats, which then provides the more detailed stat information.

I feel that this is the one area that Sportacular Pro is outperformed by other sports apps.

Otherwise, it is the best.

Thanks for a great app.

Jeff

MaxPower49
Dec 23, 2009, 02:09 PM
1. The u/i could be spruced up a bit as it is a bit on the drab side.


I agree with this... I guess that is my only real complaint about the app. If the UI was spruced up a bit (especially need to get rid of the green/blue glow effect) it would look much nicer. I love the functionality though.