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View Full Version : Crack on back of iPhone




English Glory
Sep 24, 2009, 12:52 PM
Hey everyone, I've got a crack appear on the rear case of my iPhone about 5mm long, it starts from the charger socket and goes past the curve in the case, my phones always been in a leather sleeve and I only get it out when I use it and I have never dropped it, obviously it's had a few bumps while in the case but that's it. Anyway does anyone know wether or not this is covered on the warranty? Or wether the carphonewarehouse will sort it out for me? It is insured in a package I have from my bank but I wanna use that as a last resort if they let me. I can only guess the crack will get worse overtime which I really don't want being I want to sell my phone at the end of my contract. Any ideas on how to get this sorted guys and gals?

Cheers.



English Glory
Sep 24, 2009, 01:36 PM
Argh no replys :-(

svndmvn
Sep 24, 2009, 01:47 PM
if it doesn't look like it was dropped the warranty will cover it.

English Glory
Sep 26, 2009, 07:11 PM
Not sure if any one is interested or wether or not this is a common problem but I now have another crack running alongside it also a new one from the same area running horizontally from the charger socket to the screw.

I have searched around online and see that White iPhone 3g's had this issue but haven't seen any 3gs' reported yet. Just wandering if any one else has had this problem?? Please if anyone knows can u post here so I can have some other " evidence " to try and get this resolved on the warranty.


Cheers.

jmann
Sep 26, 2009, 07:12 PM
Mine was replaced for the same problem. But my crack was in the same spot but very small.

Vudoo
Sep 26, 2009, 10:33 PM
Take it to a Apple Store and they will replace it as long as it is still under warranty.