So mt late 2007 macbook has been into an Apple store twice since new. first for the cracked palm rest and mouse button issue and secondly only 3 months ago for a new LCD (dust and colour issue). Since 3 months ago lots of niggly problems, like airport card not being recognised, intermittent mouse button issue again. Superdrive started snapping disc!!!
Anyway this time due to work couldn't get to a store so sent it off via Applecare for repair. Anyway today i have had it back with a list of whats been done, including repair and replace broken wires, replace MISSING heat sink, replace MISSING screws (x6)........ and then replace superdrive, airport card, bluetooth card, logic board.
So point is part of me is well happy they have it fixed and its all sorted (have 1 year left on applecare too) but another part of me thinks what the hell did the apple store do to it.
I did try the replacement option at the start of the repair when they mentioned the amount of repairs but they said its only repair 3 and if it goes wrong again i should ask for replacement then.....
So should i just be grateful its repaired or speak with apple customer services about the state of the machine ???
Any comments or points or should i just be happy i have it back!
Anyway this time due to work couldn't get to a store so sent it off via Applecare for repair. Anyway today i have had it back with a list of whats been done, including repair and replace broken wires, replace MISSING heat sink, replace MISSING screws (x6)........ and then replace superdrive, airport card, bluetooth card, logic board.
So point is part of me is well happy they have it fixed and its all sorted (have 1 year left on applecare too) but another part of me thinks what the hell did the apple store do to it.
I did try the replacement option at the start of the repair when they mentioned the amount of repairs but they said its only repair 3 and if it goes wrong again i should ask for replacement then.....
So should i just be grateful its repaired or speak with apple customer services about the state of the machine ???
Any comments or points or should i just be happy i have it back!