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teerexx52
Oct 27, 2009, 01:30 PM
I ordered and received a Refurbed MacBook White 2.13 from the Apple Store. It is supposed to come with 2GB Ram and 160GB Hard Drive. When I checked it today it had 4GB Ram and a 500GB Hitachi Hard drive. Does anyone know how this happened and is this all covered under warranty as OEM if I have a problem? Thanks


thegoldenmackid
Oct 27, 2009, 01:34 PM
It should be, as ram and hard drive upgrades are user upgradeable.
RKO
Oct 27, 2009, 01:40 PM
Good score!
teerexx52
Oct 27, 2009, 01:43 PM
Good score!

Thanks I was thrilled but wondered if it was upgraded by someone else and then sent back or whatever. The drive is Hitachi which I understand is OEM but the ram I don't know about. I was concerned because last month I had to take back my macbook pro as I had a problem with it. They were willing to change it out for a new one at the Apple store but I had an upgraded hard drive in it. They gave me a screw driver at the Genius Bar and made me take it out myself so I wondered what would happen with this MacBook should I have to take it in.
thegoldenmackid
Oct 27, 2009, 01:45 PM
Thanks I was thrilled but wondered if it was upgraded by someone else and then sent back or whatever. The drive is Hitachi which I understand is OEM but the ram I don't know about. I was concerned because last month I had to take back my macbook pro as I had a problem with it. They were willing to change it out for a new one at the Apple store but I had an upgraded hard drive in it. They gave me a screw driver at the Genius Bar and made me take it out myself so I wondered what would happen with this MacBook should I have to take it in.

Yes, if the RAM is not OEM then I would definitely call Apple, as the practice at the Genius Bar is normal. At least the Apple Store made you take it out, the service centers are notorious for stealing the RAM.
RKO
Oct 27, 2009, 01:47 PM
You could phone the Apple Store to advise them what you received and ask them to note it. I don't think their will be any problem. Have fun with your new "upgraded" toy.
teerexx52
Oct 27, 2009, 02:16 PM
You could phone the Apple Store to advise them what you received and ask them to note it. I don't think their will be any problem. Have fun with your new "upgraded" toy.

I just called them and they made note of it and gave me a case number so I can have fun now