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View Full Version : Moving to UK, Broadband?


Pyro2b
Aug 2, 2004, 12:45 PM
Hi there. I am new to posting, but have frequented this site for over a year. I will be moving to the UK with my wife in October, and have a question about broadband in the UK. My inlaws have Wanadoo, but it doesn't seem to work with Macs. Any suggestions for decent broadband? We will be living in London. Thanks for any help.

edesignuk
Aug 2, 2004, 12:49 PM
All you could ever want to know about UK ADSL: http://adslguide.org

If you are in an area with Telewest Blueyonder cable however, I'd say go with them. they have 768kbps, 1.5mbps & 3mpbs services that are very fast and reliable (I have been with them for about 3 years now).

robbieduncan
Aug 2, 2004, 01:07 PM
1 word: Bulldog

Fast, reliable and 4 Mbits for 30. Details (http://www.bulldogdsl.com/bulldog4/index.asp)

Savage Henry
Aug 2, 2004, 03:40 PM
1 word: Bulldog

Fast, reliable and 4 Mbits for 30. Details (http://www.bulldogdsl.com/bulldog4/index.asp)

Careful now, Bulldog 4 is only available central London. The alternative is Bulldog Alltime (http://www.bulldogdsl.com/alltime/index.asp), up to 2mbps.

robbieduncan
Aug 2, 2004, 03:42 PM
Careful now, Bulldog 4 is only available central London. The alternative is Bulldog Alltime (http://www.bulldogdsl.com/alltime/index.asp), up to 2mbps.

Unfortunately true. And not all of central London at that (for example I'm stuck at 2 as the Mile-End exchange has not been upgraded yet).

Savage Henry
Aug 2, 2004, 03:44 PM
I got excited about the 4mbs but had to make do with less.

Ho hum.

Pyro2b
Aug 2, 2004, 04:05 PM
Thanks for the info. Those links are helpful. One more question. Any good apple resellers in London? I know the Apple store is opening soon, but I am not sure when.

Pyro2b

Darwin
Aug 2, 2004, 04:06 PM
Hi there. I am new to posting, but have frequented this site for over a year. I will be moving to the UK with my wife in October, and have a question about broadband in the UK. My inlaws have Wanadoo, but it doesn't seem to work with Macs. Any suggestions for decent broadband? We will be living in London. Thanks for any help.

Services that have been said would be better but I'm curious as to why is it that Wannado doesn't work with a Mac?

It isn't because of a USB ADSL Modem is it?

Because if it is just get an Ethernet one instead

Or is it something else?

robbieduncan
Aug 2, 2004, 04:06 PM
Micro Anvika (http://www.microanvika.com/mac/default.asp)

Pyro2b
Aug 2, 2004, 04:10 PM
This is what I got from the Wanadoo site. Doesn't look Mac fiendly.

To register for Wanadoo Broadband you will need:

A BT phone line
Microsoft Internet Explorer version 5.0 or higher
A computer with a USB Port, CD-Rom drive, 200MB Disk Space and 32MB RAM.
For a USB modem: Windows 98/98SE/2000/Me/XP or Mac OS8.6 to OS9.2 (not OS X)
For Wanadoo Home: Windows 98SE/2000/Me/XP (Not Mac compatible)

Darwin
Aug 2, 2004, 04:15 PM
This is what I got from the Wanadoo site. Doesn't look Mac fiendly.

To register for Wanadoo Broadband you will need:

A BT phone line
Microsoft Internet Explorer version 5.0 or higher
A computer with a USB Port, CD-Rom drive, 200MB Disk Space and 32MB RAM.
For a USB modem: Windows 98/98SE/2000/Me/XP or Mac OS8.6 to OS9.2 (not OS X)
For Wanadoo Home: Windows 98SE/2000/Me/XP (Not Mac compatible)

To me I would take the other guys advice on those other Internet companies

However if you find yourself needing Wannadoo it is possible to get around these little problems

It is really a USB ADSL Modem which is the real pain, if you get an ADSL Modem with Ethernet that should sort out the compatibility problems

EGT
Aug 2, 2004, 04:52 PM
Wanadoo is useless anyway. Your download capt. is limited as well. I noticed that "unfriendly" attitude towards macs a while ago from one of there flyers.

I through it in the bin.

N10248
Aug 2, 2004, 05:26 PM
For the sake of your own sanity DON'T go with wanapoo.

2 months ago we signed up for there basic package at my company (we only need net for email so their download limit was acceptable)

week 1:
on hold to their helpline trying to get our modem delivered

week 2:
modems here, installed but coulnt connect to the dsl line
1 1/2 hours on hold again - turns out wanapoo "forgot" to ask BT to turn the dsl on.

week 3:
still nothing, aparently the only way to rectify our problem is to cancel our account (WHICH WE ARE BEING CHARGED FOR ALREADY!)
after 2 hours on hold waiting for someone at the "cancel your account" department to pick up the phone i started to cry.

week 4:
emails sent to everyone of their addresses and letters sent to their main office asking for our account to be canceled

week 5:
nice credit card people gladly prevented wanadoodoo from taking anymore money

present day:
gave up - gonna get bt broadband just like i use here at home.

Bye Bye

Loge
Aug 2, 2004, 07:01 PM
I'm using the Blueyonder service from Telewest now on 3Mbit/s. I've been using it for over 3 years and would recommend it. Sharing connection wirelessly was a breeze too.

jacobj
Aug 3, 2004, 01:36 AM
Micro Anvika (http://www.microanvika.com/mac/default.asp)

I agree. I lived in London for 4 years and used MA for all Apple purchases. They never let me down. The ones on Tottenham Court Road or in Selfridges.

Loge
Aug 3, 2004, 02:16 AM
I agree. I lived in London for 4 years and used MA for all Apple purchases. They never let me down. The ones on Tottenham Court Road or in Selfridges.

And don't forget the specialist Apple branch in Chenies Street just off Tottenham Court Road :)

Vanilla
Aug 3, 2004, 04:10 AM
Hi

I use Zen Internet for my ADSL broadband needs. The package I use is 512 download speed and 256 upload speed. The upload speed I believe is better than most packages around.

I use a Draytek Vigor 2600 combined 4-port router & modem, with a Netgear WAP hanging off one of the ports for the benefit of my PowerBook. The wireless bit will shortly be upgraded to an Apple Extreme/Express combo.

The company is consistently highly rated, I have used them for 18 months now with only one download of half a day, which was attributed to the local BT exchange and the speeds are consistent. Basically it just works.
My package costs 23.82 per month + VAT

If you're interested you can check them out here (http://www.zen.co.uk)

As for an Apple store, Micro Anvika are indeed good but I would also check out The Square Group at 78 New Oxford Street, which is not far from the Micro Anvika shop. Its very nicely laid out, they have all the latest Apple stuff, the guys are knowledgeable, there is an Apple service centre onsite and they are happy for you to play with the computers, without being hassled by a guy desperate for commission.

If you're interested, their website is here (http://www.squaregroup.co.uk)

Vanilla

caveman_uk
Aug 3, 2004, 06:08 AM
This is what I got from the Wanadoo site. Doesn't look Mac fiendly.

To register for Wanadoo Broadband you will need:

A BT phone line
Microsoft Internet Explorer version 5.0 or higher
A computer with a USB Port, CD-Rom drive, 200MB Disk Space and 32MB RAM.
For a USB modem: Windows 98/98SE/2000/Me/XP or Mac OS8.6 to OS9.2 (not OS X)
For Wanadoo Home: Windows 98SE/2000/Me/XP (Not Mac compatible)
You'd better get used to that over here. Macs generally don't exist on product specs. I've even seen products sold in the US that say they work on macs not say they do in the UK. For example this Belkin wireless card says mac compatible on US (http://catalog.belkin.com/IWCatProductPage.process?Merchant_Id=&Section_Id=201522&pcount=&Product_Id=136479) site but doesn't on UK (http://catalog.belkin.com/IWCatProductPage.process?Merchant_Id=&Section_Id=201576&pcount=&Product_Id=141055&Section.Section_Path=%2FRoot%2FNetworking%2FWirelessNetworking%2F80211gWi%2E%2E%2Etworking%2F) site. In this case, as someone has already mentioned, it's probably something to do with either the USB modem (most likely) or the registration software. Avoid all registration software like the plague. They are evil.

Incidently I use NTL cable for my broadband. They're OK when it's all working but their customer support is terrible so just pray it never breaks!

MacRy
Aug 3, 2004, 07:11 AM
I use Demon and have no probs with them. They do ship a Hermstedt Webshuttle USB modem though which is pretty rubbish - my iMac crashes just about every day since I started using that piece of crap.

Mord
Aug 3, 2004, 07:25 AM
as general advice to everyone usb modems are the biggest load of crap ever dont use them there crap they make your mac unstable and are inconvinent. for the sake of your sanity get a router (i recomend a d-link 504 never had a problem) as for providers i would of got bulldog or blueyonder but i cant get them where i live so i got demon which is good and very mac friendly.

i have no experience with buldog but many of my freinds use blueyonder they dont have a problem with it and if you get cable i think you get an ethernet modem.

edesignuk
Aug 3, 2004, 07:34 AM
i have no experience with buldog but many of my freinds use blueyonder they dont have a problem with it and if you get cable i think you get an ethernet modem.Yeah, you get ethernet, I'm on 3Mbit BY, it's very fast (actually connects at 3.2Mbit), and VERY reliable, I can't remember the last time it was down.

Pyro2b
Aug 3, 2004, 09:30 AM
Thanks for all of the great replys. Sounds like Bulldog or Blueyonder are the right choices. Do any of you know of a Mac user group or anything like it? It would be great to find some like thinking people once I get over there.

Pyro2b

robbieduncan
Aug 3, 2004, 10:26 AM
I'm not a member, have never been to a meeting, don't know then, but London Mac User Group (http://www.lmug.org.uk/).

edesignuk
Aug 3, 2004, 11:27 AM
I'm not a member, have never been to a meeting, don't know then, but London Mac User Group (http://www.lmug.org.uk/).:eek: their agenda for the next "meet"...
Timetable: 6:30 pm. Doors open

7:00 - 7:30 Mac Qustion Time

7:30 - 8:00 Break & Raffle

8:00 - 9:00 SIG's (including Beginners, iApps like iPhoto, iChat, iTunes and Photoshop Elements).I'm sorry, but that just sounds so lame it's untrue. "Mac Question Time", god I can just imagine it, all sitting in a little circle, yuck! "Break & Raffle", LMFAO!!!

edit: :eek: OMG!!!! :eek: (http://www.lmug.org.uk/lmug_website%202004/HOME/committee.html)

Mord
Aug 3, 2004, 12:01 PM
i thought that we were geeks

Ari_0
Aug 5, 2004, 12:32 PM
Well, ladies and gentlemen. I did some counter espionage on the mac stores in London.

Went into Micro Avinka right by Tottenham Court Road. Man, everyone had a candian accent there :eek:

They were pretty happy for me to fiddle around with one of the larger displays (I even had a game of chess to see how far I can take it). Not a sound, only there was a bunch of tourists standing next to me staring at the Powerbook. So I finally left it alone. When I asked someone a basic question (to test their level of knowledge) I was given a "sorry mate, Im just too busy". I was like wtf!


Then I popped into the Square Group (big sign saying "Apple Centre" in white square outside :) ). They wer just as happy with me fiddling around with a powerbook. I asked the same basic question (do you have education discounts for students?) I was given a "We kind of do, we only give you a 2% off. You're better off buying it from the website" :eek:

So there you have it, Micro Avinka are in it for the money, The Square Group know what they on about.


P.S.> I just saw a 12" powerbook for the first time today... kawaii, ne?

edesignuk
Aug 5, 2004, 12:35 PM
i thought that we were geeksWell, there is a new level on the scale of Mac geekness, and it's the London Mac User Group! :eek:

Lemme tell you, I for one am no where near it!!!!