View Full Version : Apple Repair Service = A+

Aug 7, 2004, 03:40 AM
Unforunately I give their refurb dept a not so good C+.

Sent in a refurb Rev B 12" (that I just got about 2 weeks ago) to be repaired for unexplained kernel panics... after a clean reformat and OS install... dropped it off Wed nite, got sent out Thurs, arrived today, and was repaired and sent back TODAY! Hopefully it will return to me soon... I miss my dear AlBook :p

But nice job Apple repair!

This is the 2nd time I've been told I'd have to wait 7-10 days for a repair and got it done in less than 3(ish).

Unfortunately I've yet to have a laptop that hasn't crapped out on me in some form or another. :o

Aug 9, 2004, 10:47 AM
7-10 days to wait isn't that bad. With HP computers the customer can expect to wait atleast 9 days to get thier machine back.

Apple service is by far the best ive ever had as far as quick turn around times.

Aug 9, 2004, 10:56 AM
I've sent out my PB twice. Both times I sent it out at end of business on Monday and had it back fixed mid day Wednesday.