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View Full Version : AT&T Launched an iPhone App to Report Issues on its Network


MacBytes
Dec 9, 2009, 10:24 AM
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Category: Apple Hardware
Link: AT&T Launched an iPhone App to Report Issues on its Network (http://www.macbytes.com/link.php?sid=20091209112401)
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Posted on MacBytes.com (http://www.macbytes.com)
Approved by Mudbug

carlgo
Dec 9, 2009, 11:51 AM
Two things are possible:

1. AT&T gave a huge bonus to the person who suggested this because it lets customers let off steam by pushing buttons that transmit information to a void. Nobody actually even receives it, there is no reception after all, but the public thinks something might come of it and this relieves some of the pressure.

2. AT&T actually uses the info to establish a huge database, discovers the problem areas and immediately dispatches crews and equipment to fix the problems.

What do you think? 1 or 2?

A great week for AT&T! They get Verizon to stop pointing out to the public how bad the system is and then this app to mollify customers.