Received My 2nd iMac i7 And..

[tsugaru]

I'm flabbergasted.

The glass came in one non-cracked piece, which surprised me considering the condition of the box in comparison to the other one.
The new one came with a Seagate drive in lieu of a Western Digital drive. :(
However, the yellow tinge issue is still there.
It's fairly noticeable when using Mail.app and the grey test.

First one - Week 47 / WD Drive
Second one - Week 50 / Seagate Drive

I thought Apple fixed this already.

Now I have ~$5k CAD in iMacs in my house. Wonder if Apple is going to send me a 3rd one then have me send the defective first 2 back.

Anyone getting new/refurb'd 27" iMacs without the yellow tinge issue?

[Foxglove9]

geez. I really want to buy this computer but all these issues are crazy. Maybe I'm better off waiting or just getting the 21" imac instead.

Hope Apple comes up with a solution quick!

[BelowTheBelt]

geez. I really want to buy this computer but all these issues are crazy. Maybe I'm better off waiting or just getting the 21" imac instead.

Hope Apple comes up with a solution quick!

Something you must understand is the internet is now a place where anyone can voice their opinion ( A Good Thing ) however; don't you remember the old saying "Don't Believe Everything You Read" It defiantly applies here as well.

I am not saying this user has no issues, rather I am saying I have received a perfectly working iMac i7 with no yellow screen coloring, no hard drive issues.

It was perfection right out of the box.

If someone was going to just make up some figures just to point out something, lets say Apple has shipped one hundred thousand of these iMacs; you only have 1000 of them with problems.

This in my opinion is the price of having a mass produced product that is shipped world wide in a few hours, if we were only privy to the kind of problems that might occur with a new automobile this issue with the iMacs would be no different.

I say go for it and order your iMac if you really want one, I have two more on order identical to this one for Christmas gifts, I am not the least bit worried.

[JimKirk]

I had the exact same situation and mine is going in for repair on Monday.

See my other post on the repair process.

[tsugaru]

Something you must understand is the internet is now a place where anyone can voice their opinion ( A Good Thing ) however; don't you remember the old saying "Don't Believe Everything You Read" It defiantly applies here as well.

I am not saying this user has no issues, rather I am saying I have received a perfectly working iMac i7 with no yellow screen coloring, no hard drive issues.

It was perfection right out of the box.

If someone was going to just make up some figures just to point out something, lets say Apple has shipped one hundred thousand of these iMacs; you only have 1000 of them with problems.

This in my opinion is the price of having a mass produced product that is shipped world wide in a few hours, if we were only privy to the kind of problems that might occur with a new automobile this issue with the iMacs would be no different.

I say go for it and order your iMac if you really want one, I have two more on order identical to this one for Christmas gifts, I am not the least bit worried.

According to a decent amount of people in here, I would safely say that the issue is a bit more prevalent than you state.

I'm glad you got a perfect iMac. I think a bunch of us would have liked that in the first place.

But let's look at it this way. You say 1000 out of 100,000 (1%) of the machines have issues. I suppose I'm the only one who has had the fortune of having a 0.01% chance of getting 2 bunk machines in a row? Some are on their umpteenth already.

I don't mind waiting for another machine, as Apple has been quite accommodating on this issue with me. However, there comes a point when time and frustration are boiling over. It's not like contacting Apple or transferring stuff via Time Machine is instant, let alone waiting.

[MH01]

Something you must understand is the internet is now a place where anyone can voice their opinion ( A Good Thing ) however; don't you remember the old saying "Don't Believe Everything You Read" It defiantly applies here as well.

I am not saying this user has no issues, rather I am saying I have received a perfectly working iMac i7 with no yellow screen coloring, no hard drive issues.

It was perfection right out of the box.

If someone was going to just make up some figures just to point out something, lets say Apple has shipped one hundred thousand of these iMacs; you only have 1000 of them with problems.

This in my opinion is the price of having a mass produced product that is shipped world wide in a few hours, if we were only privy to the kind of problems that might occur with a new automobile this issue with the iMacs would be no different.

I say go for it and order your iMac if you really want one, I have two more on order identical to this one for Christmas gifts, I am not the least bit worried.

I believe that alot more macs have issues but only x amount of us are retentive enough to check and look for those issues. Most people will turn them on and think that it works fine and they have a perfect one, especially people new to mac. People who have owned macs for a long time will straight away pick issues up, especially things like noise while PC users have no previous mac experience to compare it with.

If you do not know what you are looking for, I guess there is no issue for you. And if its not blatant or annoying then its perfect. For someone coming from an Imac with no yellow tinge to one with a tinge would be very annoying. Heck some people have better hearing and eyesight too ;)

My flickered after 30 min of gaming, fine during normal operation. Now given that alot of people do not use them for gaming, does that mean that their machines perfect or are they also faulty but due to not being stressed their owners do not know... or do they care as they do not game?

Perfect for one person means something completely different to another person.

My housemate loved his new imac, was perfect for him, I found a dead pixel within a minute, a case of knowing what to look for, it did not even occur to to him to check it.

[cmvsm]

I had an issue with my first i7 iMac. Now I have a second one and all is good to go. Drive is very quiet..and its a Seagate. No yellow tinge to the screen, and no flickering or tearing.

Life is good....:D

[MacHamster68]

my mate has iMac number 4 after the first 3 came all with different issues
and so far no issues with it so maybe its just a case of returning them often enough to grab a working example ..lucky dip or so :rolleyes:

i asked him to put his experiences down on this forum ...he refused he told me
"no i dont look at forums , because if i had i would never have ordered one "

he only ordered one as he did want to buy a new pc from sony also a AIO ,but i was always praising mac osx so instead of getting a sony he got a iMac but had to return them 3 times , i`m lucky he still talks to me after his experiences with his iMac`s

[OasisNYK]

I am posting on my freshly unboxed i7 and it has been impressive so far. We will see if any of the HD problems develop or the yellow tinge (it does have slight tinge at the bottom but not enough for me to return it at this point).

[MacHamster68]

another one who thinks his iMac has no problems apart from ....
it does not matter how good or bad the yellow tinge is , you did not order it with a tinge or?so why should you get a tinged screen and it does not matter if its at the top or the bottom or if its only a half inch or the whole screen it is a imperfection

if you would buy a new red car you would not say i doesnt bother you if the bottom half came in faded pink

[trollied]

Just got my replacement iMac (the first had a flickering screen).

I did the "yellow" test. I might have the problem, but I'm not sure. At the end of the day, I don't spend the entire day looking at a screen with 4 grey bars on it, moving them up & down.

I'm happy :)

[MovieCutter]

According to a decent amount of people in here, I would safely say that the issue is a bit more prevalent than you state.


I would say you're wrong. You only hear about the problem iMacs, not the tens of thousands of non-problem ones. Plus, people on this site are OCD and anal.

[Peterg2]

I would say you're wrong. You only hear about the problem iMacs, not the tens of thousands of non-problem ones. Plus, people on this site are OCD and anal.

I see this comment over and over on various fora covering a diversity of hardware. However, what I highlighted in bold is patently incorrectly. There are a plethora of people on Macrumors who are very happy to advise, unprompted, that they have a perfect iMac. And that is great. Please do not state, as many others do that "you only hear about the problem iMacs".

[RobLS]

For those who think the problem is bigger than others think. How many people with working i7 iMacs are going to make a post to say theirs is working fine vs the people who make a post stating their problems?

As for the OP, I think its bad that if they sent you a refurb, that the issue still was let through their quality control.

[Peterg2]

For those who think the problem is bigger than others think. How many people with working i7 iMacs are going to make a post to say theirs is working fine vs the people who make a post stating their problems?



It is the nature of many people who frequent this forum that they love Apple products. I love them too. Read the threads just on the first page - there are lots of posts from people saying how they love their new iMac and they don't see any problems or any problems for which they would return it. Plenty do. I am flabbergasted that seemingly there is a huge blind spot for those posts where people are saying they have no material problems with their machines.

Edit: This thread took me 10 seconds to find. Someone opening a new thread to proclaim how happy he is with his new 27"

http://forums.macrumors.com/showthread.php?t=836794

[djcorrosive]

How would u know what hard drive you have? Do they ship some western digital hard drives in some machine and seagate in the others?

[53x12]

How would u know what hard drive you have? Do they ship some western digital hard drives in some machine and seagate in the others?

WD, Seagate, Toshiba. Look under "About This Mac", more info, and serial-ATA.

[rs14smith]

I just wanted to add to the conversation that I went to my retail store here in Tennessee (USA), and purchased my 27" i5 iMac, and it's working fine out of the box. Very surprised, and very grateful.

Just wanted to post that as I know many people do not post enough when they do have a perfectly working iMac, but mostly only the people who are having issues. So there you go, and best of luck to the rest of you, hopefully next time around you get a decent version, but I'd wait too if you can. :)

[MovieCutter]

I see this comment over and over on various fora covering a diversity of hardware. However, what I highlighted in bold is patently incorrectly. There are a plethora of people on Macrumors who are very happy to advise, unprompted, that they have a perfect iMac. And that is great. Please do not state, as many others do that "you only hear about the problem iMacs".

Nope, you're patently wrong by sheer statistics good sir...

[ScottFitz]

geez. I really want to buy this computer but all these issues are crazy. Maybe I'm better off waiting or just getting the 21" imac instead.

Hope Apple comes up with a solution quick!

I"m on my 2nd 21.5 and both have the yellow

[sharkync]

Should've got it from the refurb store.

[scroto]

I've had a dell studio XPS with a Core i7 for a year without any issues. You never hear about these machines having problems and they were released when the Core i7 first came out. The biggest problem they have is noisy fans that can be easily replaced. It's pretty sad that all these new imacs are biting the dust so fast. There's no excuse for this, the i7's are not new uncharted territory as far as CPU's go. The problem is Apple crammed too much hardware into a slim case. Core i7's run hot and the heatsinks Apple is using is a joke. This is just the tip of the iceberg we're going to see many more failures as time passes mark my words.

[tdar]

I had an issue with my first i7 iMac. Now I have a second one and all is good to go. Drive is very quiet..and its a Seagate. No yellow tinge to the screen, and no flickering or tearing.

Life is good....:D

As a data point my week 50 i7 is like your second one....and I got lucky enough to get one the first time....

[powerbook911]

Should've got it from the refurb store.

Will the refurb store let you return it, if you get more yellow?

[cmvsm]

I've had a dell studio XPS with a Core i7 for a year without any issues. You never hear about these machines having problems and they were released when the Core i7 first came out. The biggest problem they have is noisy fans that can be easily replaced. It's pretty sad that all these new imacs are biting the dust so fast. There's no excuse for this, the i7's are not new uncharted territory as far as CPU's go. The problem is Apple crammed too much hardware into a slim case. Core i7's run hot and the heatsinks Apple is using is a joke. This is just the tip of the iceberg we're going to see many more failures as time passes mark my words.

Oh yeah, Dell Studio XPS systems have never had any issues. I have one as a work computer, and its my third one over 5 years, and they've all been POS models. Goes well beyond that of a noisy fan.

As with any forum, head on over to the Dell forums and you see the same thing. Any new product is going to have teething pains. You are very short sighted in saying that Apple just needed to pop in a proven processor, and everything else just falls into place with respect to the design. This is far from the case. That said, I've had one issue with the iMac design since I've been purchasing them, and I've had 4 models. Pretty good track record. This is night and day versus my Dell experiences, which is just a conglomeration of 'sell to the lowest bidder' parts. No better than an eMachine when they were around.

[archipellago]

guys, to those that say the problem is overstated... just think how many Macs overall are sold each year..

then consider that 65%-70% of those are notebooks

then consider how long the new iMacs have been available


....


it wouldn't take that many (relative) computers that are faulty to make it a significant percentage...

[ABG]

I would say you're wrong. You only hear about the problem iMacs, not the tens of thousands of non-problem ones.

So someone posts a link to prove that people on this forum are saying their iMac is fine and you still stand by this statement? :rolleyes:

Plus, people on this site are OCD and anal. I assume you mean the people who keep telling all those with iMac problems that they don't know the "facts" and that each failure is a chance in a million fluke? :confused:

[Btom]

I would say you're wrong. You only hear about the problem iMacs, not the tens of thousands of non-problem ones. Plus, people on this site are OCD and anal.

I am not going to comment on the language used in the above post.

Non of the MacFans can explain why numerous people had to replace their 27" iMacs two, three, or more times on the same issue. Are we simply THAT picky, or THAT unlucky? Or maybe it is MacFans who should take some introduction to statistics?

Tom B.

[boombashi]

I was at the mall today doing some xmas shopping and thought I would stop by the Apple Store to see if their 27" iMacs experienced the same very bad backlight bleeding and subtle but noticeable yellowing in the lower part of the screen that my i7 had (which BTW, I just sent off for a replacement this morning).

None of their week 40 machines had the yellow tinge issue at the bottom of the screens, and none had any noticeable backlight bleeding. The white was actually white and black was black across the entire screen! Image that!!!

So, I would have to say that it is possible to create these iMacs with good screens...there has just apparently been a large batch of crappy screens probably due to the massive ramp up I'm sure they have been experiencing over the last couple of months.

If my next iMac has the issues I will be giving up and sticking with my 4 year old 1st gen MacBook pro for the foreseeable future.

[AlaskaMoose]

Just got my replacement iMac (the first had a flickering screen).

I did the "yellow" test. I might have the problem, but I'm not sure. At the end of the day, I don't spend the entire day looking at a screen with 4 grey bars on it, moving them up & down.

I'm happy :)

Then open a page with a white background, fill the screen with it, and see if there is a yellow tinge near the bottom of the screen. ;)

[Norco]

I would say you're wrong. You only hear about the problem iMacs, not the tens of thousands of non-problem ones. Plus, people on this site are OCD and anal.

In college people called me anal boy... because I was clean and organized.

[mac2x]

In college people called me anal boy... because I was clean and organized.
:D

[SaSaSushi]

Or maybe it is MacFans who should take some introduction to statistics?

Why does everyone who has no problems with their iMacs have to be called "MacFans"? Sheesh...

In college people called me anal boy... because I was clean and organized.

Are you sure that's why they called you that? ;)

Problem-free week 47 i7 still going strong here, now closing in on one full month of heavy usage. :D

[MovieCutter]

In college people called me anal boy... because I was clean and organized.

Ok Summer...

[mtnDewFTW]

Post a picture!
I wanna see it lol

[Norco]

Ok Summer...

Haha I was waiting to see if someone knew the reference.

[Btom]

Why does everyone who has no problems with their iMacs have to be called "MacFans"? Sheesh...
......

SaSaSushi

Not everyone, just those types who insist, that almost all 27" iMacs must be fine, since they had no problems with it.

Tom B.

[Drzed]

I believe that alot more macs have issues but only x amount of us are retentive enough to check and look for those issues. Most people will turn them on and think that it works fine and they have a perfect one, especially people new to mac. People who have owned macs for a long time will straight away pick issues up, especially things like noise while PC users have no previous mac experience to compare it with.

If you do not know what you are looking for, I guess there is no issue for you. And if its not blatant or annoying then its perfect.

You are spot on my friend. There are thousands of people out there who even if their iMac did have a problem would never notice it or wouldn't even know it is actually a problem. That's with everything in life, most people are oblivious to the imperfections of everything around them...and hey it's good coz they stay happy! :)

The fact is : NO-ONE, and I mean not a SINGLE photo has been posted of 2 iMacs side by side one with yellow tinge and one without...you know why? Because I would be willing to bet the 'yellow' is on all the monitors to some degree...heck I had it on my 1st 27' (returned due to dead pixels) but to be honest it was not something I would have noticed if I hadn't read it here....even then i had to run the special test pattern to confirm it.

So while us unfortunate OCD anal retentives are never satisfied sans a perfect iMac, many of those claiming a perfect screen probably aren't looking hard enough...

If someone wants to prove me wrong then please post a pic/video of two 27" one with yellow tinge and one without side by side with the test pattern on and show us there are normal screens out there :)

[tapplox]

The fact is : NO-ONE, and I mean not a SINGLE photo has been posted of 2 iMacs side by side one with yellow tinge and one without...you know why? Because I would be willing to bet the 'yellow' is on all the monitors to some degree...heck I had it on my 1st 27' (returned due to dead pixels) but to be honest it was not something I would have noticed if I hadn't read it here....even then i had to run the special test pattern to confirm it.

So while us unfortunate OCD anal retentives are never satisfied sans a perfect iMac, many of those claiming a perfect screen probably aren't looking hard enough...

If someone wants to prove me wrong then please post a pic/video of two 27" one with yellow tinge and one without side by side with the test pattern on and show us there are normal screens out there :)

I believe it's just a matter of time, although yellow free displays seem pretty rare. I read this from page 12 of the yellow tinge thread at Apple's Discussion forum,


Hi all -- there's hope in all this -- please read.

I got a week 47 21.5" iMac through MacMall and returned it due to the yellow tinge. Then I got a week 49 replacement and returned it for the same problem. Then I got a week 50 one from the Apple store and ... you guessed it! When I'd gone back to the Apple store, they saw the yellow tinge (there was also dead pixels and the brightness-noise problem with this week 50 model), and replaced the computer with a week 47 model. I tested the iMac -- my fourth iMac in this saga now -- in the store and it also showed the yellow tinge. However, I noticed the display models in the store, all from about weeks 40 and 41, had perfect displays. In fact, we put my computer next to one of the store iMacs and the difference was obvious and striking. Given that the store had no other iMacs left from those early weeks and no options manufactured outside of W8 (Shanghai), I simply got my money back.

However, I was told that Apple is DEFINITELY aware of the yellow tinge problem, as it is fairly widespread. They will not acknowledge it officially (can you imagine all the returned computers!?), but they are working to fix it. So I hope it will be resolved, as I really love this computer in all other aspects. I'll go back in about two months to try and again, and, of course, I will test the iMac there. If no good, I'll wait longer. This is too much money to pay for a computer that looks like it was peed on. Good luck everyone and hold out hope -- because Apple is aware!

(BTW, the entire time I was in the store, the customer service was phenomenal!)

iMac 21.5" Base Model Mac OS X (10.6.2)


This is the link.

http://discussions.apple.com/thread.jspa?threadID=2218213&start=165&tstart=0


And I have personally seen the difference (though not side by side, unfortunately). It was a long drive to that Apple store that had week 41s on display (actually all of their displays are week 41s except for the Core i5 which is week 47).

[MovieCutter]

Y
So while us unfortunate OCD anal retentives are never satisfied sans a perfect iMac, many of those claiming a perfect screen probably aren't looking hard enough...


Or just have a life...:rolleyes:

[SaSaSushi]

You are spot on my friend. There are thousands of people out there who even if their iMac did have a problem would never notice it or wouldn't even know it is actually a problem. That's with everything in life, most people are oblivious to the imperfections of everything around them...and hey it's good coz they stay happy! :)

These are the guys on here whose posts I love the most "everyone has a problem, most people are just too dumb to perceive it." LOL

So while us unfortunate OCD anal retentives are never satisfied sans a perfect iMac, many of those claiming a perfect screen probably aren't looking hard enough...

Or just have a life...:rolleyes:

Indeed.

[DarwinOSX]

That is because nobody is surprised when a Dell has issues.

I've had a dell studio XPS with a Core i7 for a year without any issues. You never hear about these machines having problems and they were released when the Core i7 first came out. The biggest problem they have is noisy fans that can be easily replaced. It's pretty sad that all these new imacs are biting the dust so fast. There's no excuse for this, the i7's are not new uncharted territory as far as CPU's go. The problem is Apple crammed too much hardware into a slim case. Core i7's run hot and the heatsinks Apple is using is a joke. This is just the tip of the iceberg we're going to see many more failures as time passes mark my words.

[MacHamster68]

telling people apple has produced a problem infested iMac is blasphemy
sure apple would never ever sell a iMac with a problem to their customers ,
only pc makers do such things ;)

[tmofee]

got my very first imac today, my very first mac actually.. perfect.

mine you though, i got a refurb earlier model ;) couldnt justify spending all that cash just for the latest and greatest. got myself a 24, which i think is a good size. why do you think they got rid of it? werent they selling enough? i personally think its a good size. i already have a 21 inch screen for my HP, and i think this is a tiny bit better. for the time being i'm going to have machines side by side as i transfer stuff across and get the old machine ready to be the work computer outside. although im still getting used to the fact when i try to maximise a window, it doesnt want to open all the way up for some reason...

[thiagos]

On those lonely afternoons in June I need you
Just like raindrops (Just like raindrops)
You'll feel so good upon my lips
Just like raindrops (Just like raindrops)
Even though you're a million miles away

[gospel9]

The fact is : NO-ONE, and I mean not a SINGLE photo has been posted of 2 iMacs side by side one with yellow tinge and one without...you know why?

...b******....

If someone wants to prove me wrong then please post a pic/video of two 27" one with yellow tinge and one without side by side with the test pattern on and show us there are normal screens out there :)

http://img.skitch.com/20091227-k7jc6k5kwdepr9abhiybga7e85.jpg

Looks like you are wrong. tapplox's thread (http://forums.macrumors.com/showthread.php?t=824940&page=27).

[mtnDewFTW]

I only had to get it once. And I guess I was one of those people who got a good flawless one.