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View Full Version : Macbook case cracking, some Keys don't work........




irishlax628
Jan 1, 2010, 09:07 AM
Macbook case cracking, some Keys don't work and my backlit screen when i tilt it goes black. If i return this will they fix it or will they just give me a new macbook?



fluffyx
Jan 1, 2010, 11:00 AM
They should fix it, not replace it. Is your computer under warranty? Did anything spill on the keyboard?

irishlax628
Jan 1, 2010, 08:36 PM
yes it is under warrenty

fluffyx
Jan 1, 2010, 10:04 PM
Apple will happily repair it free of charge unless there's liquid damage or other accidental damage. Good luck! Call 800-APL-CARE or make a Genius Bar appointment to start your repair. Don't expect an instant fix, the screen blanking out is a complex issue.

If the problems aren't covered under warranty, other repair companies (like us) can fix it for a lot less than Apple's $755.

irishlax628
Jan 2, 2010, 09:18 AM
if i send it to u wood i get in trouble because i have limewire music on there?

cjmillsnun
Jan 2, 2010, 09:26 AM
if i send it to u wood i get in trouble because i have limewire music on there?

make a time machine backup and then delete said music :)

irishlax628
Jan 2, 2010, 09:34 AM
but they can figure out if u had illegal things on there, it happen to my cousin and he was fined like 2,000 dollars

irishlax628
Jan 2, 2010, 09:34 AM
and i might send it to this guy unless hes linked with apple

fluffyx
Jan 2, 2010, 12:41 PM
I don't condone illegal downloads. However, we respect your privacy and we never search through the files on customers' computers.

That's unfortunate what happened to your cousin. I personally don't know any Apple Stores or Apple-Authorized Service Providers who do things like that, but I suppose they're out there.

Good luck! Call or email if we can be of service.