27" imac... apples most flawed product at release?

[sparkie1984]

now im not slating apple, i love their stuff!

but reading the forums, the current imac has, yellow tinges, flickering, arriving doa, some were smashed, noisy hard disks, faulty superdrives etc etc....

can anyone remember apple releasing a product which had so many issues at launch?

this is purely out of curiosity mind, was thinking earlier about it and thought id ask the veteran mac owners if there was another situation like this?

if so how did apple handle it?

[Btom]

now im not slating apple, i love their stuff!
but reading the forums, the current imac has, yellow tinges, flickering, arriving doa, some were smashed, noisy hard disks, faulty superdrives etc etc....
can anyone remember apple releasing a product which had so many issues at launch?
this is purely out of curiosity mind, was thinking earlier about it and thought id ask the veteran mac owners if there was another situation like this?
if so how did apple handle it?


sparkie1984,

You may want to add another issue (http://www.macrumors.com/2010/01/04/magic-mouse-blamed-for-draining-bluetooth-keyboard-batteries/), just mentioned by our Mothership: Magic mouse draining batteries of the Bluetooth keyboard. Many new users didn't notice fast draining of the batteries on their first cordless keyboards, but the older crowd didn't let go.

Tom B.

[cjmillsnun]

sparkie1984,

You may want to add another issue (http://www.macrumors.com/2010/01/04/magic-mouse-blamed-for-draining-bluetooth-keyboard-batteries/), just mentioned by our Mothership: Magic mouse draining batteries of the Bluetooth keyboard. Many new users didn't notice fast draining of the batteries on their first cordless keyboards, but the older crowd didn't let go.

Tom B.

EDIT: I see it's mainly to do with the older keyboards

[sparkie1984]

sparkie1984,

You may want to add another issue (http://www.macrumors.com/2010/01/04/magic-mouse-blamed-for-draining-bluetooth-keyboard-batteries/), just mentioned by our Mothership: Magic mouse draining batteries of the Bluetooth keyboard. Many new users didn't notice fast draining of the batteries on their first cordless keyboards, but the older crowd didn't let go.

Tom B.

i was under the impression that was any mac though? my keyboard is a 2 battery, so presume all 27" imacs come with the 2 battery one, which i believe is ok with battery life?

i just wondered if there was another product at launch which had so many problems??? as my view of apple is that their products are generally sound.

[fa8362]

Definitely not. Defective batteries that catch fire is a far worse problem than a yellow tint, etc.

[sparkie1984]

ouch! what had defective batteries??

[tomacintosh]

i was under the impression that was any mac though? my keyboard is a 2 battery, so presume all 27" imacs come with the 2 battery one, which i believe is ok with battery life?

i just wondered if there was another product at launch which had so many problems??? as my view of apple is that their products are generally sound.

The standalone Apple Wireless Keyboards (sold before the 27" iMacs got released) were 3 battery versions. There seems to be a bug causing the batteries to die in about a week if used with a new Magic Mouse. Apparently it's a Bluetooth firmware bug whereby the Magic Mouse prevents the Keyboard from entering sleep mode.

[sparkie1984]

The standalone Apple Wireless Keyboards (sold before the 27" iMacs got released) were 3 battery versions. There seems to be a bug causing the batteries to die in about a week if used with a new Magic Mouse. Apparently it's a Bluetooth firmware bug whereby the Magic Mouse prevents the Keyboard from entering sleep mode.

oh i see!!

weird how it doesnt affect the 2 battery versions!

although my mouse is down to 60% after a weeks use! shame it isnt rechargeable.


have apple had a computer with as many issues in the past though?

[Badger^2]

now im not slating apple, i love their stuff!

but reading the forums, the current imac has, yellow tinges, flickering, arriving doa, some were smashed, noisy hard disks, faulty superdrives etc etc....

can anyone remember apple releasing a product which had so many issues at launch?

this is purely out of curiosity mind, was thinking earlier about it and thought id ask the veteran mac owners if there was another situation like this?

if so how did apple handle it?

How does your 27" iMac look?

Or are you posting because you are about to order one?

Did you even do any research before posting? The battery issue was pretty huge.

You know, theres a whole list of "mac lemons" over at LEM.

[sparkie1984]

How does your 27" iMac look?

Or are you posting because you are about to order one?

Did you even do any research before posting? The battery issue was pretty huge.

You know, theres a whole list of "mac lemons" over at LEM.

my imac doesnt flicker at all and is fine apart from yellow tingeing and some weird clicking noises (not hard disk)

im not complaining or anything. i was just asking a question as to whether apple has had problems in the past!

why do half the people on here think everything posted is worthy of a hostile reply! i guess you could take my question as just idle chit chat. being new to the mac world i wondered if apples had similar problems in the past and has redeemed themselves.

im not listing a definitive collection of problems. merely asking a question

[powerbook911]

I think it's a good question sparkie.

I haven't witnessed this much uproar myself. It certainly makes me nervous about the machine the machine that will soon be heading my way.

Some of the first generation, actually it seemed like most, had this negative black issue on the screen, where blacks looked negative instead of black. I went through about five phones to get a good one, but the 3G seemed to end that.

I think sometimes it seems it takes until the next revision when parts might change, until there is a fix across the line so to speak. We can only hope this captures the attention more and urges a more immediate action.

[archipellago]

my imac doesnt flicker at all and is fine apart from yellow tingeing and some weird clicking noises (not hard disk)

im not complaining or anything. i was just asking a question as to whether apple has had problems in the past!

why do half the people on here think everything posted is worthy of a hostile reply! i guess you could take my question as just idle chit chat. being new to the mac world i wondered if apples had similar problems in the past and has redeemed themselves.

im not listing a definitive collection of problems. merely asking a question


you have to remember that Apple don't sell THAT many computers.

12m worldwide out of a worldwide market of 280m units, and that the resurgence of Mac is relatively new.

Also Mac users tend to believe they exist in an exclusive club in which they are priviliged to be and so in the main downplay issues.

Macs get such good satisfaction ratios for these reasons, even people who have had mainboards replaced up to 5 times count themselves as highly satisified.

Me, I've only had major hardware issues with Macs...nothing else, and I'd be willing to bet that you'll have some kind of issue that prevents you using the machine inside 2 years (needing support)

and as you are in the UK.... gawd 'elp you! ;)

[thestumper]

Depends on how far you want to go back with Apple :)

- The Apple III was a bit of a disaster
- The Mac LC has some teething pains
- System 7 caused problems with the older 68030 machines (the whole 32bit clean debacle)
- The 68040 transition wasn't exactly seamless.

Just based on personal experience, this has been one of Apple's more troubled product releases, but we didn't have the internet when some of the above issues surfaced; you got your info from news groups and such... while we were walking to school uphill both ways in freezing temperatures :)

I also think the timing was particularly bad; if this refresh would have hit in the summer months, it wouldn't have sparked as much debate, but the fact that these iMacs hit a hungry audience right before the holidays did nothing to improve Apple's position. The focus was that much finer.

I've been through three iMac 21.5's at this point (well, 2 + a repair) and the latest one still has the tint, but not nearly as bad as the first two attempts. I'll probably be keeping this one until Apple hashes it out. AT least it's nota PC...

;)

[fa8362]

Me, I've only had major hardware issues with Macs...nothing else, and I'd be willing to bet that you'll have some kind of issue that prevents you using the machine inside 2 years (needing support)

and as you are in the UK.... gawd 'elp you! ;)

Different stokes. I've never had an issue with 9 different Macs (aside from a dead laptop battery long out of warranty). Winblows PCs on the other hand...well, let's just say you couldn't pay me to own another one.

[archipellago]

Different stokes. I've never had an issue with 9 different Macs (aside from a dead laptop battery long out of warranty). Winblows PCs on the other hand...well, let's just say you couldn't pay me to own another one.

your childish 'Windblows' remark sums it all up really.

9 different macs?

man, I feel your pain.

[fa8362]

your childish 'Windblows' remark sums it all up really.

9 different macs?

man, I feel your pain.

Nothing childish about it. Winblows sucked for 25 years. In contrast, the Macs were and are a joy.

[HLdan]

If only it was just the 27" iMac that had so many flaws. Almost all of Apple's Rev A products have issues. I've been on the Mac since Mac OS 8 and I can tell you of a long list of Rev A Macs that had a lot of annoying issues that were "fixed" in Rev B.

[Btom]

EDIT: I see it's mainly to do with the older keyboards

Apparently not always

I have the new two battery keyboard en MM. About a week, that's how long the rechargeable batteries last.

Tom B.

[MacHamster68]

the last major problem apple had was with the bad capacitors effecting all iMac g5 and eMacs with motherboards produced between end 2003 and end 2004 , some good ones slipped through and again it took apple to about 2006 to offer extended repair scheme for the problem, so customers could get the boards replaced if the caps didn't blow up within the first year ..mind you there are still a lot of them around which can blow up every day , because the owners didn't know about the repair scheme , or didn't bother as theirs had been working , or because they sold them on


but apple was not alone in the bad cap trap , dell hp and other too , dell was even on the brink of bankruptcy due to their recall of effected systems , did cost them about 300million dollars


so be aware if you buy a older iMac g5 from that period ,which has black and gold caps inside with a + on top , they will blow sooner or later

[SaSaSushi]

but reading the forums, the current imac has, yellow tinges, flickering, arriving doa, some were smashed, noisy hard disks, faulty superdrives etc etc....

In respect to the above mine's flawless, thank you. I am sorry for those with issues.

The first aluminum iMacs saw many with problems as well. There was a glitch in the Radeon 2600HD that caused (far worse than flickering) freezing and artifacting. It took Apple several months to issue a firmware fix that took care of it. Some had unusable machines in the meantime or machines that would run normally and freeze entirely without warning, causing loss of data, etc. Many of the LCD panels had bad left to right gradients. I returned one for this reason.

So, to answer your question: no.

I think this is the best iMac yet. :)

[Bryan Bowler]

Nothing childish about it. Winblows sucked for 25 years. In contrast, the Macs were and are a joy.

I would just ignore archipellago. He's a Windows-lover that hangs out here to just to bash on Apple.

Bryan

[fa8362]

I would just ignore archipellago. He's a Windows-lover that hangs out here to just to bash on Apple.

Bryan

Agreed.

[tomacintosh]

Agreed.

Agreed +1

[gospel9]

I am not touching a PC even if I was paid to do so. Seriously guys stop this windows bullsht. I rather live with constant flickering and yellow screen than running Windows.

Unfortunately the iMacs are also Apple's only worthy Desktops on the market. We don't have many options... so we are stuck here waiting for the problems to go away...

[DakotaGuy]

I believe that Apple had some real issues with the iBook frying motherboards near the end of the G3 line. I don't remember the whole issue, but it seemed to be a big deal around here at the time. When they replaced it with the G4 processor it seemed to make the iBook reliable again.

[DarwinOSX]

you have to remember that Apple don't sell THAT many computers.
12m worldwide out of a worldwide market of 280m units, and that the resurgence of Mac is relatively new.
Also Mac users tend to believe they exist in an exclusive club in which they are priviliged to be and so in the main downplay issues.
Macs get such good satisfaction ratios for these reasons, even people who have had mainboards replaced up to 5 times count themselves as highly satisified.
Me, I've only had major hardware issues with Macs...nothing else, and I'd be willing to bet that you'll have some kind of issue that prevents you using the machine inside 2 years (needing support)
and as you are in the UK.... gawd 'elp you! ;)

What do numbers of computers sold have to do with this? Oh right..nothing. But if you want to play the numbers game...48% of retail desktop revenues in the U.S. this year came from Macs. Even though 75% of Mac sales are laptops.
Most of the many millions of Mac users around the world see it as a tool that they prefer over anything else and thats all. They don;t care about anything else. Many of us prefer the higher quality hardware, dramatically higher quality OS, and service and support. I suppose people like you who are immature and jealous can only bleat "fanboy" and the like. You should consider therapy to help you be happy with what you have instead of taking out your frustration by trolling message boards making inane comments. We are also happy because we know Apple will make it right...can you say that of the HP or Dell? As to your silly comments about all Apple hardware having issues inside of two years..well it's hardly worth commenting on but if that were true there would be no Apple Computer. As an IT Architect I have consulted in the past few years at Motorola, Oracle, and Cisco. All of those companies have many thousands of Macs and they would find your comments to be very amusing given their very high satisfaction and reliability rates.

As to the original OP question..I cannot remember any Mac as plagued with issues as the 27-inch. Something went really wrong when these went to production in large numbers. But Apple will fix it. They always do.

[DarwinOSX]

Nothing childish about it. Winblows sucked for 25 years. In contrast, the Macs were and are a joy.

Windows is indeed crap. Including their latest mediocrity, Windows 7. Wake me up when they get rid of the registry, clear out all of the cruft code, close off the malware sieve, provide decent scalability for multiple procs and large amounts of ram, realize the Start Menu is a joke, provide a modern file system, etc, etc. But Microsoft will never do that because they don't have the skill or the balls to do what Apple just did with Snow Leopard. So its lipstick on that pig of a 90's OS. It just good enough given the cost of the OS and cheapo PC hardware. But life it too short for good enough as far as I am concerned. i want the best and that sure as hell ain't Winblows. Go ahead and argue with me archipelago..I know Windows internals inside and out for both desktop and server OS'. Tell me where I got it wrong instead of making snide remarks about things you don't like to hear.

[sparkie1984]

It's interesting to see there has been some previous trouble! Major trouble too!

But also good to see that they offered an extended warranty similar to the xbox 360

[crut]

I believe that Apple had some real issues with the iBook frying motherboards near the end of the G3 line. I don't remember the whole issue, but it seemed to be a big deal around here at the time. When they replaced it with the G4 processor it seemed to make the iBook reliable again.

The G3 iBook had an issue with the logic board cracking which in turn caused massive issues with the display. At one point the only way I could get my data off the system was to push very hard down on the keyboard with a pint glass and several text books on top. In the end I got a new machine as I could do without the machine and I didn't have applecare, about a month later Apple admitted there was an issue and did a fix for the old laptop.

[MacHamster68]

microsoft windows is not all rubbish ,
they had some good operating systems in the past
windows nt and windows 2000

but back to the issues

the big difference is ,like somebody pointed out already
if a apple product has some flaws its still a perfect product
and customers are still happy even if they had to return
it several times to get a working one
but
if a dell(just for example, replace dell with hp/packard bell/....
if you like ) has the exact same flaws , then its complete
rubbish and dell is anyway only producing cheap rubbish
so its your own fault if you buy one and got a problem

[zedsdead]

Other recent flawed products:

(1) Macbook Air, rev a
(2) iPhone 3g (mostly due to the 2.0 software which was atrocious)
(3) Mobile Me (complete disaster for about a month or two)

Apple's quality control has gone done in recent years without question. I really hope they fix whatever is causing it to get so poor.

[ttopp]

the OP forgot the iSight and screen dead pixels.

I have had many macs over the years and been lucky but the latest ones have been of worse/lower reliability.

i was lucky with 2 eMacs that didnt have the cap problem and both r running well to this day as is an iMac 3g(grape) though slow is generous about its speed now. then 2 MacBooks a white and black the white had a bad batt once and the strange palm rest cracking three times now (apple fixed it out of warranty) the black had 2 batts 1 magsafe 1 logic board and 3 HDD replaced well the last HDD got me a free upgrade to a MBP i upgraded a bit to a 15" which had a loose screen/lid so i need to get that tightened. i have a 24" iMac which has dark patches on the screen (have apple care need to get it looked at) and now my 27" iMac has dead pixels in the iSight a noisy HDD and a yellow tinge prob.. But new one due today :) (hope its perfect) and at crimbo a 13" MBP which so far is great.

so yes there have been issues but apple have always fixed them, this helps knowing that if i have an issue that it will get fixed and shows that they do want to keep there customers happy.

only ever used a mac at home hate works pcs though, i dont think id like to see a mac at work, they dont deserve them lol

P,S i have had 3 iPhones all been perfect though my GF white one cracked (do you think its the white plastic cos my black macbook never did it though the white did as with the iPhone??) also her iPhone started to behave funny she had it replaced twice now.

[GazH]

the big difference is ,like somebody pointed out already
if a apple product has some flaws its still a perfect product
and customers are still happy even if they had to return
it several times to get a working one
but
if a dell(just for example, replace dell with hp/packard bell/....
if you like ) has the exact same flaws , then its complete
rubbish and dell is anyway only producing cheap rubbish
so its your own fault if you buy one and got a problem

Hmm, have to agree that there is some flawed logic in this thread...

Gaz

[Hellhammer]

It's impossible to say which product is the most flawed. We must know the amount of sold products and the amount of defective ones so we could do a conclusion. MBPs with 8600M are ALL defective and will die sooner than later.

Because this update was so major, many people bought a new iMac, much more than with previous updates, so bigger amount of sold products means more defective ones.

All updates have their own problems and there can always be lemons too.

[Btom]

I am not touching a PC even if I was paid to do so. Seriously guys stop this windows bullsht. I rather live with constant flickering and yellow screen than running Windows.


Did you hear about Windows 7 yet?

Tom B.

[MacHamster68]

if windows 7 is the answer ,then please can i have the problem back

[MH01]

My first iMac has really bad flickering and blackouts.

My second imac had its fan go after 48 hours. The screen had no flicker though , but the yellow tinge was present. Also looking at it closely the glass screen is too far left, this might be remedied by removing it and replacing it.

I hope my third on work fine. fingers Crossed.

[SaSaSushi]

if windows 7 is the answer ,then please can i have the problem back

I don't know if I'm even interested in hearing the rationale here but would you care to qualify that flippant remark? Was it a joke??

I love Snow Leopard. I love Windows 7. I own both. That's one of the main reasons I bought a Mac to begin with, so that I can run both legitimately (and in the case of the i7 iMac, impressively) on one beautiful and powerful computer. I have to laugh at the running notion in these forums that it's a war between the two and one needs to choose sides or that you're a partisan 'fanboy' if you prefer one to the other. They each have their own advantages and weaknesses. Frankly, I don't even really see a need to compare them if you're not making a choice between the two.

[gerabbi]

Powerbook 5300 Rev. A was a total lemon especially since it holds the record for a Mac price wise over $5,000.
MacBook Air Rev. A was plagued with issues, another very pricey notebook.

Both of those had their issues resolved with Rev. B.

[miniConvert]

I don't know if I'm even interested in hearing the rationale here but would you care to qualify that flippant remark? Was it a joke??

I love Snow Leopard. I love Windows 7. I own both. That's one of the main reasons I bought a Mac to begin with, so that I can run both legitimately (and in the case of the i7 iMac, impressively) on one beautiful and powerful computer. I have to laugh at the running notion in these forums that it's a war between the two and one needs to choose sides or that you're a partisan 'fanboy' if you prefer one to the other. They each have their own advantages and weaknesses. Frankly, I don't even really see a need to compare them if you're not making a choice between the two.
An excellent rebuttal, but probably lost on the person you were responding to :)

[MH01]

Windows is indeed crap. Including their latest mediocrity, Windows 7. Wake me up when they get rid of the registry, clear out all of the cruft code, close off the malware sieve, provide decent scalability for multiple procs and large amounts of ram, realize the Start Menu is a joke, provide a modern file system, etc, etc. But Microsoft will never do that because they don't have the skill or the balls to do what Apple just did with Snow Leopard. So its lipstick on that pig of a 90's OS. It just good enough given the cost of the OS and cheapo PC hardware. But life it too short for good enough as far as I am concerned. i want the best and that sure as hell ain't Winblows. Go ahead and argue with me archipelago..I know Windows internals inside and out for both desktop and server OS'. Tell me where I got it wrong instead of making snide remarks about things you don't like to hear.

Ill jump in here. I was actually shocked at the quality of windows 7, given the long beta testing by so many people the shipped product is actually really solid. Just because you do not like using windows does not mean its crap. I would argue this has been thier least sucky launch of an OS. SL for me has been disappointing, feels like it was rushed out with too many bugs as can be seen by how many updates have been released and frankly there is very little benefit right now till we get 64bit apps.

You said you want the best, well I agree with you that if you like OS X then you have the best os on the planet. Now for internals, you are seriously kidding yourself if you think you are getting the "BEST". Apples products are ultra sexy with relatively cheap internals. There are so many specialized PC hardware companies that create awesome hardware. I build an i7 gaming machine and every single component in that machine is vastly superior to what you get in a Mac pro.

The difference between and Apple computer and a PC is the OS. And Windows 7 has closed the gap instead of SL leaping ahead even further.

[MacHamster68]

I don't know if I'm even interested in hearing the rationale here but would you care to qualify that flippant remark? Was it a joke??

I love Snow Leopard. I love Windows 7. I own both. That's one of the main reasons I bought a Mac to begin with, so that I can run both legitimately (and in the case of the i7 iMac, impressively) on one beautiful and powerful computer. I have to laugh at the running notion in these forums that it's a war between the two and one needs to choose sides or that you're a partisan 'fanboy' if you prefer one to the other. They each have their own advantages and weaknesses. Frankly, I don't even really see a need to compare them if you're not making a choice between the two.

should know me by now, i like a bit of sarcasm that sounds serious

but ok

if windows 7 and osx snow leopard are the answers ...can i please get the problems back :) ;)

[lexvo]

So, how much time do you guys think will it take Apple to solve the problems? Are we talking about weeks? months?

[archipellago]

What do numbers of computers sold have to do with this? Oh right..nothing. But if you want to play the numbers game...48% of retail desktop revenues in the U.S. this year came from Macs. Even though 75% of Mac sales are laptops.
Most of the many millions of Mac users around the world see it as a tool that they prefer over anything else and thats all. They don;t care about anything else. Many of us prefer the higher quality hardware, dramatically higher quality OS, and service and support. I suppose people like you who are immature and jealous can only bleat "fanboy" and the like. You should consider therapy to help you be happy with what you have instead of taking out your frustration by trolling message boards making inane comments. We are also happy because we know Apple will make it right...can you say that of the HP or Dell? As to your silly comments about all Apple hardware having issues inside of two years..well it's hardly worth commenting on but if that were true there would be no Apple Computer. As an IT Architect I have consulted in the past few years at Motorola, Oracle, and Cisco. All of those companies have many thousands of Macs and they would find your comments to be very amusing given their very high satisfaction and reliability rates.

As to the original OP question..I cannot remember any Mac as plagued with issues as the 27-inch. Something went really wrong when these went to production in large numbers. But Apple will fix it. They always do.

so the revenue proves that there's no value in Apple Computers..?? Thanks for clearing that up.;)

Are you happy paying over the odds for PC parts in a pretty case..? Do you get a warm glow from giving a large uncaring corps your money? A sad state of affairs....

lets see... (real world, not fruit flavoured)

better quality hardware - are you having a laugh..?

better OS - as you haven't used 7 for any length of time then that isn't really valid. All I would say is that it's personal choice. 7 is at least as good as OS X and in may ways much better.

better service & Support - again are you having a laugh? My experience with support was apalling... (more on that later)

Apple make it right? Really? What about the ridiculously poor iPhone call performance? The 24" ACD yellowing (and imacs) ...one guy went thru 16 yellow ACD's! and they still aren't right... I could go on..and on..... and on.....

If all those companies have modern MAcs then good luck to them I don't know of ANY apple products (out of 50+) that I or any of my friends have had that have lasted without fault for 2 years.


Trolling is posting without merit or experience... I'm not troling

1/ Between us (me and the wife) we have had 7 different iPhones. The first 5 returned for various reasons... screen malfunctions, cracking cases, faulty antennaes. hers now works, I sold my last replacement.

2/ iMac 20" faulty superdrive within 5 months, Apple store (30 miles away) confirmed it was faulty but then said they couldn't take it in as they were 'too busy' with warranty work, said I had to drive a further 40 miles to a different Apple store to get it fixed..... yeah that works ! :rolleyes: Eventually fixed and sold.

3/ iMac 17" Poly.. got the vertical screen lines after 14 months. After much to-ing and fro-ing ended up in small claims court and me winning.

4/ brand new Mac Mini ordered, received with broken audio card..out of the box...refund.

5/ iPod nano suddenly no sound, 14 months old....

6/ Mac mini from refurb store, IR broken out of the box, no OS installed and then the HDD failed after about 4 months.


the last Mac I had that worked right was G4 eMac. Still tip top after 3.5 years and then sold it..


The satisfaction and reliability rates are highly misleading. One guy on this very forum had the logic board on his Macbook replaced 5 times in 8 months!!! and yet still proclaimed his satisfaction with the product!

Look at the people going through 2,3 and 4 iMacs...why do they keep going back?


Easy, no one likes to admit they are wrong... especially when they've fallen for the Apple kool aid.


I have no problem with any person buying or using a Mac if thats what they won't to do. If cheaply made computers made in Chinese sweatshops are what they want then fine...

what i do have a problem with is Apple's constant spin and misleading advertising and marketing...... most people would call it lying...


Macs just work - really?

Ultimate display - ultimate yellow?

safe online - what about phishing?



all I want is accurate representation, not much to ask I think...

[MacHamster68]

So, how much time do you guys think will it take Apple to solve the problems? Are we talking about weeks? months?

they cant solve it as long as they get screens delivered which are faulty ,
apple does not build the screens, so they have to wait too until the manufacturer solves the problem , and as some are good and some bad ,it seems they do not really know which ones are effected , as they still deliver iMacs with yellow tinge ,but can repair them with working screens , but cant exchange and promise they will be without yellow tinge
most people i know who want a iMac 27" wait to summer now and keep their old 20" and 24" iMacs

[tombb]

Trolling is posting without merit or experience... I'm not troling

I think "trolling" means "deliberately posting offensive remarks in an attempt to instigate an argument." Examples might include posting "all smokers are idiots" in a lung cancer patient forum, or "Windows is superior to OS X" in a Mac forum.

1/ Between us (me and the wife) we have had 7 different iPhones. The first 5 returned for various reasons... screen malfunctions, cracking cases, faulty antennaes. hers now works, I sold my last replacement.

2/ iMac 20" faulty superdrive within 5 months, Apple store (30 miles away) confirmed it was faulty but then said they couldn't take it in as they were 'too busy' with warranty work, said I had to drive a further 40 miles to a different Apple store to get it fixed..... yeah that works ! :rolleyes: Eventually fixed and sold.

3/ iMac 17" Poly.. got the vertical screen lines after 14 months. After much to-ing and fro-ing ended up in small claims court and me winning.

4/ brand new Mac Mini ordered, received with broken audio card..out of the box...refund.

5/ iPod nano suddenly no sound, 14 months old....

6/ Mac mini from refurb store, IR broken out of the box, no OS installed and then the HDD failed after about 4 months.

Man, I'd stay away from Vegas if I were you! :)

[sparkie1984]

so the revenue proves that there's no value in Apple Computers..?? Thanks for clearing that up.;)

Are you happy paying over the odds for PC parts in a pretty case..? Do you get a warm glow from giving a large uncaring corps your money? A sad state of affairs....

lets see... (real world, not fruit flavoured)

better quality hardware - are you having a laugh..?

better OS - as you haven't used 7 for any length of time then that isn't really valid. All I would say is that it's personal choice. 7 is at least as good as OS X and in may ways much better.

better service & Support - again are you having a laugh? My experience with support was apalling... (more on that later)

Apple make it right? Really? What about the ridiculously poor iPhone call performance? The 24" ACD yellowing (and imacs) ...one guy went thru 16 yellow ACD's! and they still aren't right... I could go on..and on..... and on.....

If all those companies have modern MAcs then good luck to them I don't know of ANY apple products (out of 50+) that I or any of my friends have had that have lasted without fault for 2 years.


Trolling is posting without merit or experience... I'm not troling

1/ Between us (me and the wife) we have had 7 different iPhones. The first 5 returned for various reasons... screen malfunctions, cracking cases, faulty antennaes. hers now works, I sold my last replacement.

2/ iMac 20" faulty superdrive within 5 months, Apple store (30 miles away) confirmed it was faulty but then said they couldn't take it in as they were 'too busy' with warranty work, said I had to drive a further 40 miles to a different Apple store to get it fixed..... yeah that works ! :rolleyes: Eventually fixed and sold.

3/ iMac 17" Poly.. got the vertical screen lines after 14 months. After much to-ing and fro-ing ended up in small claims court and me winning.

4/ brand new Mac Mini ordered, received with broken audio card..out of the box...refund.

5/ iPod nano suddenly no sound, 14 months old....

6/ Mac mini from refurb store, IR broken out of the box, no OS installed and then the HDD failed after about 4 months.


the last Mac I had that worked right was G4 eMac. Still tip top after 3.5 years and then sold it..


The satisfaction and reliability rates are highly misleading. One guy on this very forum had the logic board on his Macbook replaced 5 times in 8 months!!! and yet still proclaimed his satisfaction with the product!

Look at the people going through 2,3 and 4 iMacs...why do they keep going back?


Easy, no one likes to admit they are wrong... especially when they've fallen for the Apple kool aid.


I have no problem with any person buying or using a Mac if thats what they won't to do. If cheaply made computers made in Chinese sweatshops are what they want then fine...

what i do have a problem with is Apple's constant spin and misleading advertising and marketing...... most people would call it lying...


Macs just work - really?

Ultimate display - ultimate yellow?

safe online - what about phishing?



all I want is accurate representation, not much to ask I think...

hmm i had no os installed when i received my imac :eek::confused:

[archipellago]

I think "trolling" means "deliberately posting offensive remarks in an attempt to instigate an argument." Examples might include posting "all smokers are idiots" in a lung cancer patient forum, or "Windows is superior to OS X" in a Mac forum.



Man, I'd stay away from Vegas if I were you! :)



except I stated that OS is purely opinion, when all is said and done. The 2 OS's are now so close that they aren't really a differentiater.

I have many examples of Apple FAIL.... they were just a handpicked selection ;)

[archipellago]

hmm i had no os installed when i received my imac :eek::confused:

awesome QC you see....

some people round here would have you believe that Apple refurbs are all stringently tested...100%.

guess an OS isn't a crucial part then...!


use Apple products if you want, just don't buy into the kool aid spin rubbish that Apple spew forth.

They aren't ANY different to any manufacturer making cheap hardware in 3rd world conditions, plain and simple.

the image is immaculate but the substance is no different to anyone else's.

[HLdan]

Being a Mac user for over 14 years now I've seen many Apple products with issues but I think their most flawed product at launch (and the problems were never resolved) was the G4 Cube. The translucent case kept cracking in several areas. Apple ended up discontinuing the line.

[MacHamster68]

awesome QC you see....

some people round here would have you believe that Apple refurbs are all stringently tested...100%.

guess an OS isn't a crucial part then...!


use Apple products if you want, just don't buy into the kool aid spin rubbish that Apple spew forth.

They aren't ANY different to any manufacturer making cheap hardware in 3rd world conditions, plain and simple.

the image is immaculate but the substance is no different to anyone else's.

i agree to a certain extend , you could get better quality ,higher performance somewhere else , but not the pretty design and most important NO OSX ,
so there is no choice , i want osx

[archipellago]

i agree to a certain extend , you could get better quality ,higher performance somewhere else , but not the pretty design and most important NO OSX ,
so there is no choice , i want osx

pretty design is subjective, especially with those ridiculously polished screens.

migraine inducers...

you want OSX..cool. Build a Hack, Apple's knows their EULA etc is worthless over here in the EU thats why they haven't pursued the german guys who did a Psystar (albeit on a smaller scale)

[DoFoT9]

most flawed product at release? heck no! go back to the 80's and apple computers were WAY worse then they are now!

dont be silly.

[MacHamster68]

i was thinking about that already , but the thing is you have to choose the hardware carefully in order to get everything working , as the driver availability is limited in osx
its not like windows or linux where you just can take any board ,processor and graphic card you like

[DoFoT9]

i was thinking about that already , but the thing is you have to choose the hardware carefully in order to get everything working , as the driver availability is limited in osx
its not like windows or linux where you just can take any board ,processor and graphic card you like

buy one off ebay then ;)

[ABG]

I think "trolling" means "deliberately posting offensive remarks in an attempt to instigate an argument." Examples might include posting "all smokers are idiots" in a lung cancer patient forum, or "Windows is superior to OS X" in a Mac forum.

Another example would be telling people with iMac problems (such as yellow screens) that they don't know what they are talking about, its all in their imagination and they are deluded, whining cry babies.

[tombb]

Another example would be telling people with iMac problems (such as yellow screens) that they don't know what they are talking about, its all in their imagination and they are deluded, whining cry babies.

Exactly!

Unfortunately, if we attempt to strictly enforce anti-trolling rules, we end up stifling the free flow of ideas. And some people are in such dire need of stifling... sigh...

[SaSaSushi]

Another example would be telling people with iMac problems (such as yellow screens) that they don't know what they are talking about, its all in their imagination and they are deluded, whining cry babies.

Did someone actually write that in here? I don't recall reading that but it is unfortunate if so.

I've seen pictures so I know that there are very bad yellow screens out there. I also happen to own an i7 without a yellow tint though so I also know it is not a universal issue across the line.

And yes, trolling is writing inflammatory comments for no other purpose than to incite an emotional reaction. This is how a troll gets his jollies. One doesn't want to feed them, but it's sometimes so hard not to.

[ARF900]

1st gen macbook air had a lot of problems

the original iphone was neat but a complete waste of money

[MacHamster68]

we should forget the yellow tinge and other problems now apple will sort it out one day , and the ones not effected yet should hammer on the next tree(touch wood) , that their iMac doesnt develop the yellow tinge and the other problems over time

there had always been products with some sort of problem , but thanks to apple care most people forgot about that very quickly , and when apple care runs out most end anyway at ebay ,
so the problems are sold too
or have you ever read on a ebay add
"this mac line had problems with or might develop that problem "
if you are lucky the sellers state that it does not work like it should ,
but they are not able to tell why, because they are not into mac's
and found this 27" imac i7 in someones living room :)

[SaSaSushi]

we should forget the yellow tinge and other problems now apple will sort it out one day , and the ones not effected yet should hammer on the next tree(touch wood) , that their iMac doesnt develop the yellow tinge and the other problems over time

I'm not endorsing forgetting anything. I urge everyone with the slightest yellow tinge to return their iMacs. Having been through the ringer with Apple over gradient issues in the past I am pretty sure it is not a problem that "develops" in time. However, if mine DID develop one it'd be on the next flight back to Tokyo.

I'm not apologizing for Apple selling yellow-tinged iMacs, Mr. Hamster. I'm only saying that mine doesn't have a yellow tinge (yet) :eek:.

[MacHamster68]

i hope you are right there with it wont develop it over time
good luck and enjoy it ;)

but then the sollution cant be that difficult , if some went out of production without problem ,then there is a serious QC and production problem at the manufacturer of these screens ,
i guess apple will sue them for all the hassle and lost profits

[HLdan]

You said you want the best, well I agree with you that if you like OS X then you have the best os on the planet. Now for internals, you are seriously kidding yourself if you think you are getting the "BEST". Apples products are ultra sexy with relatively cheap internals.
The difference between and Apple computer and a PC is the OS. And Windows 7 has closed the gap instead of SL leaping ahead even further.

PROVE IT!!! This argument is getting so tired and never a day comes with anyone backing up what they are trying to call "facts". So what a Mac has the same Intel processor and GPU as you will find on any other PC but prove it that the rest is exactly the same cheap crap in a Dell or HP.

SURE, you can get a 500GB hard drive in both a Mac and a cheezy Dell. SURE you can an optical drive on both the Mac and the crappy HP, but are they the exact models? If you think they are then back that up rather than stating non-facts. Apple's screens in the Macbooks certainly show that they are far superior to anything in the PC market unless you go for the elite business line of PC which are either the same or higher in price than a Mac with even less features. I think W7 has "closed the gap" in YOUR world, not everyone's.

[powerbook911]

I'm not endorsing forgetting anything. I urge everyone with the slightest yellow tinge to return their iMacs. Having been through the ringer with Apple over gradient issues in the past I am pretty sure it is not a problem that "develops" in time. However, if mine DID develop one it'd be on the next flight back to Tokyo.

I'm not apologizing for Apple selling yellow-tinged iMacs, Mr. Hamster. I'm only saying that mine doesn't have a yellow tinge (yet) :eek:.

You make me think there might be hope SaSaSushi . It sounds like if you had yellow, you'd see it, being an experienced user.

The sad thing is what if say only 1/20 of these things are good or something. I remember the negative black on the first gen iPhone I went through about six of them, most were bad.

Keep enjoying your machine!

[mtnDewFTW]

Well, think back a few years.
Some laptops have exploded on people.
I'd say that's a lot worse than having a yellow screen.

[SaSaSushi]

You make me think there might be hope SaSaSushi . It sounds like if you had yellow, you'd see it, being an experienced user.

Thanks, I am sensitive to color uniformity and am particular about it.

The sad thing is what if say only 1/20 of these things are good or something. I remember the negative black on the first gen iPhone I went through about six of them, most were bad.

Man, I HOPE it's not as bad as 19/20 yellow! :o

If so, then Apple really should do a recall. I don't think I'm lucky enough to win a 1 of 20 lottery though. I went through three mid-2007 24" iMacs before getting a keeper. Only one had a gradient but the other two had separate display problems.

If you have a yellow tinge and haven't given a replacement a try I think you should. If you're just on the fence about whether to give one a try I wouldn't recommend against it despite the problems you read about in here. When I returned my 24" for the gradient I told the Apple repair center to check the replacement panel and make sure it did not have one. They acknowledged the problem and sure enough the replacement screen they sent me was much much better.

Keep enjoying your machine!

Thanks, and I hope you get a good one too.

[MH01]

PROVE IT!!! This argument is getting so tired and never a day comes with anyone backing up what they are trying to call "facts". So what a Mac has the same Intel processor and GPU as you will find on any other PC but prove it that the rest is exactly the same cheap crap in a Dell or HP.

SURE, you can get a 500GB hard drive in both a Mac and a cheezy Dell. SURE you can an optical drive on both the Mac and the crappy HP, but are they the exact models? If you think they are then back that up rather than stating non-facts. Apple's screens in the Macbooks certainly show that they are far superior to anything in the PC market unless you go for the elite business line of PC which are either the same or higher in price than a Mac with even less features. I think W7 has "closed the gap" in YOUR world, not everyone's.

Mate, the only internal component that a Mac has that is considered BEST in a component class is the CPU. Fact is that an i7 920 is the same on a mac or a PC. Frankly macs are PCs so this argument is kinda pointless.

The truth is that you get the SAME crappy components inside a Dell, HP or a Mac, Apple does not make thier own!, they just buy in the same stuff that everyone else does. The FACT is there is NO proof that apple components are any better, a WD drive in a mac or dell is the same thing, a samsung memory module is the same thing, etc etc etc. What totally stings is that say a 2TB WD in a mac pro costs $550 for the exact same 2TB you get in a dell or a HP, you would have to be daft to pay that, that is the same price as an Intel x-25 160 GB SSD.

Now for your claim about the Macbook screens being far superior, no way! The original MB 13" unibody had a horrific screen. Where are you pulling this superior screens facts from? The fact is, when they released the unibody series(i have 2) they had different manufactures produce screens for the same model and some were better then the others depending on peoples preference (excluding the 13" ones which we aweful), I have a MBA rev B and it has feint bloody horizontal lines, so do not tell me about far superior! Though having those lines was much better then owning a glassbook (my 17 is matte). My 24 ACD has a yellow tinge, still love it but BS about it being better then the samsung i use at work. My current i7 that i have has a yellow tinge on the bottom, my first one flickered like crazy.... that was just total BS how i could receive a product so flawed. If i was doing photo editing on my these screens, the yellow tinge makes them the worse screens that i have. My 17" matte screen is my best screen, and only screen with no issues of all my mac products, i consider this somewhat pissweak.

Though I believe we are debating different issues. I was responding to a post that stated that in a mac you get best of the best components, which for someone like myself who builds PCs this is total BS. I guess you are comparing mac internals to internal of other computer such as HP, DELL, Samsung, Sony etc etc. I believe that a Mac, Dell, HP etc, all have components that are at about the same level, except for the Super Drive, that is total crap in 2010.

Though here is a quick lesson for you, you want an examples of the some of the "BEST" compontents that go inside a PC. Here is what i built this year.

MB - EVGA E760 CLASSIFIED -
CPU - i7 920
CPU cooling - Corsair H50
HD - Intel x- 25 160
GPU - 2xMSI 275 lighting
PSU - Corsair 1000W
Mem - Corsair DDR3 1886 GT
Drive - LG HD/BR combo drive
Sound - Asus Xonar

Everyone of these components is far superior then what you get in a Mac Pro, and the manufactures stand by the quality as most of them have between 2 years to lifetime warranty on them. I am not talking about $$ so lets not go there, just discussing what components are available out there and the

I have owned macs since early 1990, I love them, I will continue to buy them but i am under no illusion that I am getting top notch hardware in them, there is so so so much better out there in every single component except for the CPU. I would never ever ever buy a pre build PC like a dell or HP etc, cause i refuse to pay $$$ for ***** components. So that this is where i am coming from in relation to macs being no where near having the best components. The external casing is best of the best.

As for Win 7, you would have to be a huge MS hater not to even acknowledge that Win 7 is a big jump from Vista and stable at launch. So you think that SL launch was smooth? I think it was quiet buggy at release compared to win 7. I went back to 10.5.6 till 10.6.2 came out. Some of us use their macs for actual work and not just surfing the net, so yes things like firewire not working at launch is a huge fark up! Something your average starbucks coffee sipper would not care about as a MB with iLife is all they will ever need/use.

And in relation to this thread, I am awaiting my third 27 iMac. Not fussed about the yellow tinge etc, I just want one that does not flicker like crazy or have its CPU fan blow up within 2 days, I do not think i am being unreasonable, and all too aware that I am buying a Apple Rev A products which is generally a no no, though this is one of those things about being a mac user, you know that Rev A will have issues.

[MacHamster68]

PROVE IT!!! This argument is getting so tired and never a day comes with anyone backing up what they are trying to call "facts". So what a Mac has the same Intel processor and GPU as you will find on any other PC but prove it that the rest is exactly the same cheap crap in a Dell or HP.

SURE, you can get a 500GB hard drive in both a Mac and a cheezy Dell. SURE you can an optical drive on both the Mac and the crappy HP, but are they the exact models? If you think they are then back that up rather than stating non-facts. Apple's screens in the Macbooks certainly show that they are far superior to anything in the PC market unless you go for the elite business line of PC which are either the same or higher in price than a Mac with even less features. I think W7 has "closed the gap" in YOUR world, not everyone's.

i agree half way ,
1st
i think osx is the better operating system and was the reason i got mac's (not the newest and fastest but still mac's )
2nd
the thing with the hardware ... you can get nearly the same hardware inside a pc
, , but then it does not come cheaper ,
see the sony vaio rt in another post of me , did post it for a bit of sarcasm , as its just a black square box with a screen inside , but offers a quad core intel , but only ddr2 ram , ok it offers a blue ray writer ,so just break it even on the hardware side ,
but its more expensive then the iMac 27" i7
so even both are expensive in my view , but the iMac offers the better design (it is a beauty), the better processor and the faster ram , ok it lacks the blue ray writer , but still it is in total actually a good value for money and includes osx for free