dropped macbook! wont startup, need help!

[lizbowman84]

I am the world's biggest klutz! I dropped my boyfriends macbook (g4 I think) and now it wont start up. It's stuck on the grey screen with the apple symbol and the twirly loading up image. I don't know much about computers but I can guess that this looks very bad. Is there anything I can do to try and fix it? Please help!? Thank you!

[All Taken]

I am the world's biggest klutz! I dropped my boyfriends macbook (g4 I think) and now it wont start up. It's stuck on the grey screen with the apple symbol and the twirly loading up image. I don't know much about computers but I can guess that this looks very bad. Is there anything I can do to try and fix it? Please help!? Thank you!

Perhaps look on ebay for a replacement? Does he know? In all seriousness though I think you damaged the hard drive.

[eawmp1]

Boot from system DVD and run Disk Utility. Can check HD that way. New HD cheaper than new computer.

[NewMacbookPlz]

Most likely a toasted hard drive...

Also, if the computer says "MacBook" under the screen, it's not a G4 chip...that would be an iBook or a PowerBook. The MacBook if really old is a Core Duo and if newer Core 2 Duo...this is important when it comes to HDD replacement as the MacBooks are very simple to change out the HDD whereas an iBook is quite difficult.

[maeglutz]

I am the world's biggest klutz! I dropped my boyfriends macbook (g4 I think) and now it wont start up. It's stuck on the grey screen with the apple symbol and the twirly loading up image. I don't know much about computers but I can guess that this looks very bad. Is there anything I can do to try and fix it? Please help!? Thank you!

This probably won't work, but in the past when I've dropped my macbook and it wouldn't start, I removed the ram and then put them back in. Magically it restarted

[a8ball]

Yes I would try re-seating the memory and hard drive and maybe you will get lucky but if the laptop was on when it dropped there is a good chance its hard drive damage.