This is a frustrating problem.
I bought a G4 iBook in June and was using it and iPhoto with my Fuji Finepix 3800 digital camera.
A few weeks ago, while importing photos, the iBook started hanging. It didn't freeze, but it got hung up after importing three photos and wouldn't import any more. Perhaps rashly, I restarted the iBook. Since then the iBook has not recognized my camera. It doesn't show up on the desktop when attached and it doesn't show up as an attached device in the system profiler. It's as if it weren't attached.
I've spent hours on the phone with Apple's tech support to no avail.
A few points: The Finepix 3800 is on the list of cameras compatible with iPhoto. My camera shows up on my girlfriend's iMac running OS 9.1, my G3 at work running 9.2 and a colleague's G4 Mac running OS X, leading me to believe it's not a problem with the camera or the camera's USB cable. I've used my printer with both USB ports, so the problem isn't the ports. Finally, as a last resort, I did a clean reinstall of my system and it still didn't work, leading me to believe it's not a corrupted system file. Just to be sure, I reset my camera to factory settings, removed the batteries overnight, reformatted my memory card and tried it with a different memory card. Nada.
There are only two things I can think of that I haven't yet tried: I haven't hooked up a different digital camera to see if it recognizes other cameras and I haven't tried hooking my digital camera up to another iBook G4 (although since I used my camera with my iBook for a month and a half, I know they're not incompatible).
Any ideas? Is this a problem covered by Apple's warranty? Is there anything I should know before trying to bring the iBook in to be serviced?
I bought a G4 iBook in June and was using it and iPhoto with my Fuji Finepix 3800 digital camera.
A few weeks ago, while importing photos, the iBook started hanging. It didn't freeze, but it got hung up after importing three photos and wouldn't import any more. Perhaps rashly, I restarted the iBook. Since then the iBook has not recognized my camera. It doesn't show up on the desktop when attached and it doesn't show up as an attached device in the system profiler. It's as if it weren't attached.
I've spent hours on the phone with Apple's tech support to no avail.
A few points: The Finepix 3800 is on the list of cameras compatible with iPhoto. My camera shows up on my girlfriend's iMac running OS 9.1, my G3 at work running 9.2 and a colleague's G4 Mac running OS X, leading me to believe it's not a problem with the camera or the camera's USB cable. I've used my printer with both USB ports, so the problem isn't the ports. Finally, as a last resort, I did a clean reinstall of my system and it still didn't work, leading me to believe it's not a corrupted system file. Just to be sure, I reset my camera to factory settings, removed the batteries overnight, reformatted my memory card and tried it with a different memory card. Nada.
There are only two things I can think of that I haven't yet tried: I haven't hooked up a different digital camera to see if it recognizes other cameras and I haven't tried hooking my digital camera up to another iBook G4 (although since I used my camera with my iBook for a month and a half, I know they're not incompatible).
Any ideas? Is this a problem covered by Apple's warranty? Is there anything I should know before trying to bring the iBook in to be serviced?