I come with good news for all!!!!!!

[marco12345]

The solution is near my friends...how near you ask! February 15 to be exact!

A fix for all 21,5" and 27". They should be all problem free!

[spinnerlys]

But it's a Monday not a Tuesday.

Care to elaborate or is this just some kind of trolling?

[marco12345]

I don't know what I am allowed to say on this post...I got blocked from the apple forum...what can I actually say here without being banded?

[spinnerlys]

I don't know what I am allowed to say on this post...I got blocked from the apple forum...what can I actually say here without being banded?

If you break your NDA by saying anything, you can't say anything anywhere.
Not even to your dog or cat or other pet.

[jessica.]

I don't know what I am allowed to say on this post...I got blocked from the apple forum...what can I actually say here without being banded?

Let me guess, you know a girl who knows a guy who sucked the toe of another guy who told you something would happen on February 15th?

[marco12345]

I am not sure I understand...nda? Be more specific, I want to give all of you great news, what can I say or not say....without beig baned? elaborate please!

[JimKirk]

Care to elaborate? Send me a private message.

[marco12345]

Yes, how do I go about to doing that?

[wbham]

Say what you want.
You're just making it up if you don't know what an NDA is.

[spinnerlys]

I am not sure I understand...nda? Be more specific, I want to give all of you great news, what can I say or not say....without beig baned? elaborate please!

I agree with jessica..

If you don't know about NDAs you surely don't know about any impending update.

And why don't just write it down here. You have just registered here anyway, for the sole purpose to spread the good news, so there should be no worries about getting banned, should there?

[jessica.]

Post it here. No one will baned you, banned you, or banded you.

[TwinCities Dan]

Post it here. No one will baned you, banned you, or banded you.

:D

Beers, FTW!

[marco12345]

I an now on my fourth Imac 21,5" they all had the same problem wich everyone knows......I started by calling Apple Tech with no valide answer...I called back about 5 or 6 times till finaly someone transfered me to Apple Relations...By that time I had sent a Email to sjobs@apple.com and had a response. The email was by Apple Executive Relations giving me a number to call with a extension number as well. They heard all about my problems and with poor customer service at my Local Apple Store (ottawa) wich laught at me when I approach them with my issues. To make a long story short I spent 1 hour on the phone with Apple Relations working on some way to fix my computer. They specifically told me that if I was ready to wait till the 15 of February that they should have a fix, firmware, or replacement parts if none of the previous options work. I also had a compensation that I will not diclose but was well worth the effort. I agreed to work in collaboration with Apple for a long term solution as opposed to a short term solution. They were verrrryyyy helpfull to me and promised me something to fix my computer before or by the 15 of February. If you try this, and it will work, be polite and curtious. They are willing to help and bend to are needs. I will be contacted as soon as they have something that will fix my computer. They also told me that they will check up on me by calling me each week. what else would you like to know?

And no I don't know what NDA's are sorry bud!

[spinnerlys]

And no I don't know what NDA's are sorry bud!

http://www.google.com/search?client=safari&rls=en&q=NDA&ie=UTF-8&oe=UTF-8

The firmware (the second one) rumour is floating around for a while already.

[marco12345]

I am obviously not talking about the second firmware........

[spinnerlys]

I am obviously not talking about the second firmware........

Obviously not.


...
They specifically told me that if I was ready to wait till the 15 of February that they should have a fix, firmware, or replacement parts if none of the previous options work.
...


Have a look at Macrumors.com and AppleInsider.com, they posted a story about production halts and possible scenarios.

I don't remember if a date was said though, as I don't pay that much attention to those rumours.

[Richdmoore]

NDA is a Non-Disclosure Agreement. It is usually signed by employees who have sensitive information that the corporation doesn't want released. I had to sign one at employment (I am not in the technology field, and it was not with apple computer.)

If an apple customer service told you anything, being an ordinary customer, you are not under one.

[marco12345]

I have looked at all the post,forums, and nothing has helped me till my phone call they I had tonight with Apple Executive relations! They really let it all out with me.....finally some answers.

I am telling you, If you call Apple support ask to be transferred to Apple relation rep, They will answer your questions. Especially if you are on your 3 or fourth Imac like me!

I don't understand why this is not good news to all of you?

[HLdan]

I have looked at all the post,forums, and nothing has helped me till my phone call they I had tonight with Apple Executive relations! They really let it all out with me.....finally some answers.

This is not exactly good news for all, that was good news for you. Everything Apple does in these situations will be on a case by case basis. Unless you have something concrete, this is wasteful thread. And it's best to let Apple make a statement, if they will, your word is no better than mine.


I also had a compensation that I will not diclose but was well worth the effort. I agreed to work in collaboration with Apple for a long term solution as opposed to a short term solution.

Then why even mention this if don't care to share it? It's like telling people that you have a huge secret but can't tell them what it is.:rolleyes:

[marco12345]

4Gb extra of Ram!

I also sent videos of my yellowish screen and the audio of the whistling sound when adjusting the screen brightness! He felt those were very helpfull. I not only have 3 numbers but their exact emails.....It should not be as hard as you all think! Just try it you will see! Be sure to come back and thank me !lo0ol

You are right it is a case by case basis, but I figure if they offered me all of this why should they not offer you the same customer service?

[HLdan]

4Gb extra of Ram!

That was worth keeping a secret?? My i7 was delayed 2 weeks which would've made it a total of 4 weeks that I was without my iMac. I had a warranty replacement of my defective 24". They took back my 24" several weeks before so I had to wait for my i7 which was finally delivered yesterday. Apple gave me $260 credit to use on their online store for my troubles. There's no reason to keep that secret, my issue is different from others, they won't offer that to the next guy.

[sirN]

Did you see your shadow?

[marco12345]

I told you what I know. If that doesn't satisfy you that's to bad buddy!

I got what I was hopping to get, answers, help, compensation, and indefinate help with weekly calls to keep me updated.

That's good enough for me!

It's better then calling tech and being told there is no official problem with the 21,5".

[mocsharp]

4Gb extra of Ram!

you could've got something better than 4gb of ram, honestly... feeling sad for ya!:p

[Buzz Bumble]

If an apple customer service told you anything, being an ordinary customer, you are not under one.

That's partly because the people on the phones of any company never know what's really happening anyway. Usually they just have a preset script to read and / or give you a date a few weeks away to get rid of you ... we've already had this "two weeks" type of nonsense posted many times in the past. :rolleyes:

[Kronie]

So Apple basically promised you future magic solution and bribed you not to return or replace the defective product? Sounds like one of my conversations with the relations department.

Apple is grasping at straws here. They have already released firmware updates that did nothing, replace panels with the same defective ones, now there is a new "future" firmware update.

I'm sure there cursing whoever came up with that test for yellow tinge. I have seen multiple posts were the user didn't even know they had a problem until they tried the test.....

[AdamA9]

I'm sure there cursing whoever came up with that test for yellow tinge. I have seen multiple posts were the user didn't even know they had a problem until they tried the test.....

I'm in that boat, however, I didn't need the 'test' to realise I had the problem. It was noticeable on white. I guess my vision was clouded by excitement of finally owning a Mac over PC - that excitement soon dashed and destroyed though. My only thoughts now are whether to accept an exchange, or just get a refund and spend half the money on a new PC that I know will work, and the other half on a holiday...

:mad:

[Fast duck]

yeah i'm on my second 21 and guess what. It still has the yellow screen. i just want them to have a fix before i waste my time going back to the apple store. hay i want compensation.

[ACKRITE]

I got what I was hopping to get, answers, help, compensation, and indefinate help with weekly calls to keep me updated.

How long did they make you hop?! Was it on one foot? I'm on my second i7, but have yet had to do any hopping to get a solution... Maybe it'd work?

[Btom]

How long did they make you hop?! Was it on one foot? I'm on my second i7, but have yet had to do any hopping to get a solution... Maybe it'd work?

You are extremely fenny...

[jemeinc]

As far as your possible solution goes I think it's great that you've got some hope again.. I've been in the situation where your computer isn't right and it doesn't seem like a long-term solution will ever be found.. It's a pretty crappy, and helpless feeling.. Glad to hear this may work out for yourself and others going through this..

[knewsom]

TWO WEEKS! (http://www.youtube.com/watch?v=V17duGlHEYY)

[ViViDboarder]

TWO WEEKS! (http://www.youtube.com/watch?v=V17duGlHEYY)

Awesome. :p

[WilliamG]

Will a mod please delete this thread already?

[marco12345]

I have made my first Imac purchace on the 12 of january and been exchanging ever since, 14 days dtore policie for full refund, this only worked after calling 5 or 6 times apple tech.

got a phone call last evening from Apple Realtions and will be having one tonight as well for a follow up!

He actually said that I had a serious issue with my Imac and that they are working on it to try and fix the problems...he said to wait until the 15 of february!

[Btom]

Will a mod please delete this thread already?

And why is that, if I may ask?

Tom B.

[WilliamG]

And why is that, if I may ask?

Tom B.

Because it's misleading a lot of people, that's why. Absolutely nothing will happen/no good will come of this.

[Btom]

Because it's misleading a lot of people, that's why. Absolutely nothing will happen/no good will come of this.

Isn't this site called MacRumors after all?

Tom B.

[MacModMachine]

Isn't this site called MacRumors after all?

Tom B.

it is MacRumors

not MacLies

[WilliamG]

it is MacRumors

not MacLies

Exactly.

For instance, I heard from the highest level of authority that the current iMac line will be withdrawn completely and a new iMac line will come out on March 5th... I mean 8th! Yes, March 8th, so hold on to your hats, people, and mark March 8th on your calendars.

[Btom]

Exactly.

For instance, I heard from the highest level of authority that the current iMac line will be withdrawn completely and a new iMac line will come out on March 5th... I mean 8th! Yes, March 8th, so hold on to your hats, people, and mark March 8th on your calendars.

Nobody wrote that!
As far as I remember referring to conversation with Apple Relations was accepted as a source before.
Somehow the difference still escapes me... But if you know something is a lie, it simply must be.

Tom B.

[morningsong]

The needs of the many outweigh the needs of the one. ;)

[HLdan]

I'm in that boat, however, I didn't need the 'test' to realise I had the problem. It was noticeable on white. I guess my vision was clouded by excitement of finally owning a Mac over PC - that excitement soon dashed and destroyed though. My only thoughts now are whether to accept an exchange, or just get a refund and spend half the money on a new PC that I know will work, and the other half on a holiday...

:mad:

Really now? That's a bit presumptuous on your part don't ya think? So you KNOW that whatever PC you buy will be without fault and the screens as well??? RIGHT. :rolleyes:

[IndustrialSpace]

He actually said that I had a serious issue with my Imac and that they are working on it to try and fix the problems...he said to wait until the 15 of february!

He figured by the 15th, you'd be too apathetic to do anything and just deal.

The rep must've really made you feel special. 4 GBs of RAM?!?! ::p

[marco12345]

Not exactly, I am still in my 14 days of store policy return for full refund, The way I see it is that I am on board as you are just waiting for something to happen, I have 4Gb in the bag, what do you have except hopping for a fix.

That is were I will be stepping up and turning the tables on Apple Relations.

I will get more then 4Gb, it's simply a matter of playing the cards right.

And by the way this ain't no rumour, Maybe simply a case by case situation, but he specifically told me to wait for the 15 of February even probably before that!

[HLdan]

Not exactly, I am still in my 14 days of store policy return for full refund, The way I see it is that I am on board as you are just waiting for something to happen, I have 4Gb in the bag, what do you have except hopping for a fix.

That is were I will be stepping up and turning the tables on Apple Relations.

I will get more then 4Gb, it's simply a matter of playing the cards right.

And by the way this ain't no rumour, Maybe simply a case by case situation, but he specifically told me to wait for the 15 of February even probably before that!

Okay, but ultimately you DO want the issues ironed out right? I certainly hope your not just in it for the compensated freebees? Is that really gonna make you happy? As I mentioned in my previous post, Apple gave me $260 credit to use on their website. Yes, it was nice and I got some nice accessories to go with my new i7 iMac, but ultimately I wanted my iMac shipped on time, the extras weren't something I was fighting for.

[marco12345]

What I want is a freaking Imac that will be perfect "out of the box" period.

The freebees are a sign of good will by Apple and I will not say no to that!

But you are right I am in this for mainly a pristine Imac.

That's actually what Apple Relations told me: That they don't want to "bandaid" the problem with extra RAM! They want my satisfaction first and compensation afterwards!

I made the switch from PC to Mac cause I heard they were the best computers.

I guess I wasn't so lucky with that.

But I am willing to wait...1 weeks tops, then I will exchange, till Apple finds a cure. I will be doing the same thing every week!

The infinite loop of exchanging. I figure they will loose more money this way and be obligated to find a fix quickly then if I keep it and wait for a firmware.

[HLdan]

I made the switch from PC to Mac cause I heard they were the best computers.

I guess I wasn't so lucky with that.

But I am willing to wait...1 weeks tops, then I will exchange, till Apple finds a cure. I will be doing the same thing every week!

The infinite loop of exchanging. I figure they will loose more money this way and be obligated to find a fix quickly then if I keep it and wait for a firmware.

Well, you certainly deserve to have a good working iMac as the rest of us do, however don't count on consistent exchanges at your own free will. Most companies, regardless if they have a "confirmed" defective machine are not going to continuously exchange their products. Usually after 5 exchanges they give (not offer) the customer his/her money back.
Apple's Macintosh computers are very good computers, however these are consumer mass produced products and there is bound to be quality control issues.

Also, just a suggestion, because the mods may temporarily ban you if you don't cooperate, but you should put everything you need to say into one post. They've already merged your multiple posts before. You keep creating new posts one after the other before anyone replies, that's on the order of "bumping".

[ViViDboarder]

Use the button that says edit to add things you forgot if nobody has responded yet.

[marco12345]

I see thanks for the heads up!

Regarding the exchange, I exchanged 3 Imacs at "Best B." third one got a full refund, fourth and fith were at a different store! Future S. the clerk at Future told me I could come back at any time and exchnage for another one as many times that I need to. In order that I stay in my 14 days of Return policy!

[Btom]

As long as you are not happy with your computer (and are not getting tired) keep exchanging them, doesn't matter what other people say! I'd do the same, but don't have enough time (and energy), so I just wait. But they will fix all problems due to people like you, so thanks!

Tom B.

[Buzz Bumble]

I made the switch from PC to Mac cause I heard they were the best computers.

I guess I wasn't so lucky with that.

They are the best computers. These iMacs are brand new designs, and like any brand new product there are bound to be some problems. Also keep in mind that there is a "squeaky wheel" issue here too - LOTS of people do have new iMacs that work perfectly well and are happily using them, but the loudest voices are always those complaining.

[StarTzar]

- LOTS of people do have new iMacs that work perfectly well and are happily using them, but the loudest voices are always those complaining.

Well maybe so but I am on my second iMac. The first had the yellow tinge and a noisy superdrive. The second which is going back for a full refund has the same yellow tinge plus a noisy hard drive.

I am one of the loudest that you talk about and I will keep on being loud because that is how I keep the wolves away from my sheep.

[Buzz Bumble]

I am one of the loudest that you talk about and I will keep on being loud because that is how I keep the wolves away from my sheep.

I'm not saying you shouldn't complain if your computer isn't working properly ... I'm just saying few people bother to post messages saying "my mac works fine", thankfully. If they did you would soon have all the messageboards overflowing with such rather pointless messages.

[marco12345]

Why would someone be posting, or even reading these posts if your Imac is in perfect working condition. I certainly ain't here to make friends!

Either you are in the wrong thread or, your extremely bored, with to much time on your hands!

My only reason to post here, is to complain about Apple's Issues regarding my Imac.

By the way does your Imac have any the well known problems or, are you simply expanding your knowledge on the brand! lol

[JNB]

Why would someone be posting, or even reading these posts if your Imac is in perfect working condition. I certainly ain't here to make friends!

Either you are in the wrong thread or, your extremely bored, with to much time on your hands!

My only reason to post here, is to complain about Apple's Issues regarding my Imac.

By the way does your Imac have any the well known problems or, are you simply expanding your knowledge on the brand! lol

Sorry, just couldn't help myself. :D

[TwinCities Dan]

Sorry, just couldn't help myself. :D

Excellent, sir!

[Btom]

They are the best computers. These iMacs are brand new designs, and like any brand new product there are bound to be some problems. Also keep in mind that there is a "squeaky wheel" issue here too - LOTS of people do have new iMacs that work perfectly well and are happily using them, but the loudest voices are always those complaining.

Quite e few people are on the third - fourth - fifth - even the sixth iMac. Statistically it is extremely unlikely, unless percentage of the perfect iMacs is not really that large.

On the other hand even one rotten apple spoils the whole barrel - remember Apple!

Tom B.

[marco12345]

Not only rotten, but on top of that, they pissed on the barrel. (yellowish screen) lool

[knewsom]

Not here to make friends? What then, enemies? Of course you're here for friendly company. We all are, in addition to some tech support and general info. Reality TV started this whole "I'm not here to make friends" BS, and it's sadly destroyed common civility because everyone tries to pretend like they're the cool loner who's only out for themselves. Everyone wants to be Han Fricken Solo, but ya know what? Even Han came back and helped Luke destroy the Death Star, suckers.

/rant. :cool:

[Fuzzy Logic]

TWO WEEKS! (http://www.youtube.com/watch?v=V17duGlHEYY)
lmao brilliant

[donster28]

Not here to make friends? What then, enemies? Of course you're here for friendly company. We all are, in addition to some tech support and general info. Reality TV started this whole "I'm not here to make friends" BS, and it's sadly destroyed common civility because everyone tries to pretend like they're the cool loner who's only out for themselves. Everyone wants to be Han Fricken Solo, but ya know what? Even Han came back and helped Luke destroy the Death Star, suckers.

/rant. :cool:

Hmm...for all we know, we might me conversing to a spoiled kid.

[sushi]

Sorry, just couldn't help myself. :D
So how old were you when that picture was taken? :p

lmao brilliant
Yep! TR rocks. :)

They should have waited for the three week version. :eek: :p

[JNB]

I'm beginning to think someone's off their Ritalin. :rolleyes:

[knewsom]

lmao brilliant

wty - I couldn't help myself. :p

Interesting factoid, that "two-weeks" lady was my high-school drama teacher. She wore velour jumpsuits nearly every day, and was 6' tall. Despite this fairly terrifying appearance (especially to a 5'3" freshman), she was truly an inspired and fun teacher. I also had the pleasure of seeing her onstage with Patrick Stewart in "A Christmas Carol". Sadly, she died two years ago, she left a legacy, and a youtube video I can post anytime anyone online ever says "two weeks". ;) Live on, Priscilla!

[marco12345]

What in the hell those this have to do with this thread's subject?

[morningsong]

What in the hell those this have to do with this thread's subject?
Nothing.
Just like the info you've given everyone. :rolleyes:

[marco12345]

It actually helps a few.

Let me guess you've got a perfect Imac as well?

[morningsong]

Actually, waiting to purchase.
Have had the same iMac at home since 2002...time for an update.
And at work, I've got numerous computers I want to refresh.
Threads like this do not help anyone except the OP (you).
Sorry.

[knewsom]

I'm with morningsong. This thread is pointless, hence the antics.

Stuff like this should go in the existing yellow screen thread.

[marco12345]

I am only repeating what Apple Relations told me!

Take some or don't!

The website is called macRUMORS!

Anyways, I don't understand why people just want to sit back and wait for Apple.
That's not the way it's supposed to be!

I decided to make the jump from PC and was willing to pay for the 'Brand'.

Why should I except less then what they intend to be....'the best computers on the market'...ya right!

[HLdan]

It actually helps a few.

Let me guess you've got a perfect Imac as well?

Who is it helping? All you've been trying to do is fulfill an agenda you have. You've been trying to stick it to Apple for the last few days. Interesting a new poster like you would rather create enemies than friends on a forum. MR is an open discussion forum (not freedom of speech) for people to help each other, you saying that you're not here to make friends won't help you much. When it comes to time when you need help, you might start to notice that very little people will reply. You'll remember the iMac threads and you'll know why.

Many of us including me who bought new 27" iMacs wanted the perfect experience, some of us got it, some of us didn't. All most people want is a good working iMac. I'm sure most of us aren't here with agenda like you have. Just yesterday you were insisting that everyone return their iMacs so Apple can LOSE MONEY. That's ridiculous, that's not the way to get them to fix the issues. If you have an agenda, please take it to another forum, you're not helping anyone here. And please stop bumping threads, cross posting and spreading FUD. :p

[marco12345]

Personally I think you are lazy....It's because of people like you that company's can screw us over! Wait for your fix, like many have been waiting since last october....

Just ain't my way of doing things.

If I could box and sell you my old 17" square monitor and put a Apple sticker on it, you would probably be waiting for a fix.

I am a consumer, that's how economy rolls, They produce and I buy!

Guess what I don't buy ****!

As a prospective 27" i7 iMac owner, I've been following the thread on the yellow tinge issues for awhile now. Hoping that Apple had addressed the issue, I finally took the plunge and ordered my system on 1/20 and just got my shipping notification yesterday.

As I wait for it to arrive, I wanted to share some thoughts that came to mind after I read this review (http://hdguru.com/samsung-un46b8000-240hz-lcd-led-tv-exclusive-first-review/429/) of a Samsung LED television a few days ago:

Getting the LED white light to travel from the edges to behind the LCD panel requires an optical wave guide that twists the light 90 degrees. This is no easy feat to perfect and Samsung hasn’t managed to completely nail it: screen uniformity wasn’t perfect when viewing a full white screen test pattern. On rare occasions, when viewing content with white areas at the top or bottom edge or a blue sky, this non-uniformity gave the screen edge a schmutzy (dirty) appearance.

If this is an issue for a large TV then it may also be a problem for the iMac's 27-inch display. This got me thinking about what a Gizmodo reader mentioned last week in this article (http://gizmodo.com/5459384/the-faulty-imac-saga-chapter-3-we-have-your-internal-memo-apple):

I now am fairly certain that the yellowing of the display is a manufacturing defect involving the distance between a layer of material used to diffuse the LED backlight and the LCD panel. To show a perfectly even color, this light scattering panel has to be absolutely flat and free of any warping, kinking, or thickness defects. It is this layer that I believe is at fault, and causes the color to drift and give the perception of yellow stripes, fields, and corners.

This would be absolutely consistent with the reports of horizontal and vertical stripes (a vertical or horizontal kink) or corners (a bad tuck). I believe these defects may not appear in the factory. Rather, with the rough handling the monitors receive when shipped this layer gets knocked out of alignment.

Something to think about with the iMac is that it's shipping weight and bulk is a whole lot heavier than a typical monitor and the LCD panel is wedged between and fixed to metal, glass and the logic board and components behind it. Now I've seen how the FedEx and UPS guys handle packages coming to my house and office...factor in a trip all the way from Shanghai for a mega parcel and I'm sure there's a lot rough handling that the iMac has to endure. I think it's entirely possible that the backlight diffuser is getting warped in transit, perhaps at certain contact points like the lower corners. Heat from the system behind might make the problem appear worse over time as some users have commented.

If this is the case, then it would explain why some folks are getting their 5th and 6th yellow-tinged iMacs whereas others are fine. Apple could do all the QA in the world on the factory floor but it wouldn't help if the problem occurs during shipment.

Bottom line is that this would be a serious product design flaw which would take alot longer than a few weeks to fix and retool for. The only other solution would be for Apple to replace the LCD panels for those machines on which the diffuser was warped during shipment, which appears to be the direction they are heading.

Anyway, here's hoping that the FedEx takes good care of my package! :D

This is the very best I have seen so far!

Even better then Apple Relation excuses!

Thanks Kavik

[Btom]

Who is it helping? All you've been trying to do is fulfill an agenda you have. You've been trying to stick it to Apple for the last few days. Interesting a new poster like you would rather create enemies than friends on a forum. MR is an open discussion forum (not freedom of speech) for people to help each other, you saying that you're not here to make friends won't help you much. When it comes to time when you need help, you might start to notice that very little people will reply. You'll remember the iMac threads and you'll know why.

Many of us including me who bought new 27" iMacs wanted the perfect experience, some of us got it, some of us didn't. All most people want is a good working iMac. I'm sure most of us aren't here with agenda like you have. Just yesterday you were insisting that everyone return their iMacs so Apple can LOSE MONEY. That's ridiculous, that's not the way to get them to fix the issues. If you have an agenda, please take it to another forum, you're not helping anyone here. And please stop bumping threads, cross posting and spreading FUD. :p

Are you some kind of a shrink? Just curious...

Tom B.

[marco12345]

Give me props!!!!
I told you they were going to fix the faulty screens soon.

Apple is contacting buyers by phone to get the screens replaced!!!!

[Jamo12]

Give me props!!!!
I told you they were going to fix the faulty screens soon.

Apple is contacting buyers by phone to get the screens replaced!!!!

Uhhh you said "February 15ᵗʰ to be exact". Today is the 8ᵗʰ. Anyway, you shouldn't trust the people on the phone, no matter how high up they are (unless it's Steve Jobs himself) because they don't really know what they are talking about. I put the screen replacements calls as a coincidence to your situation.

[magicnigel]

Personally I think you are lazy....It's because of people like you that company's can screw us over! Wait for your fix, like many have been waiting since last october....

Just ain't my way of doing things.

If I could box and sell you my old 17" square monitor and put a Apple sticker on it, you would probably be waiting for a fix.

I am a consumer, that's how economy rolls, They produce and I buy!

Guess what I don't buy ****!



This is the very best I have seen so far!

Even better then Apple Relation excuses!

Thanks Kavik

You do realise this isn't an Apple owned website, but a site about Apple? You're preaching to the converted. You can bad mouth this iMac situation as much as you want, but the only people looking at this are those who have either bought an iMac and are experiencing problems, or those who are in the process of buying one and are anxious about getting a dodgy screen. Apple aren't going to read this, try ranting on their forums, and try to provide a bit more information or evidence before you come out with claims regarding mass recalls or fanciful fixes all because you talked to some guy in a call centre.

Truth be told, if you're having so many problems with your iMac you're probably better off heading back to PCs. There's loads of different manufacturers in that industry you can moan about.

[Mr. Biggles]

Give me props!!!!
I told you they were going to fix the faulty screens soon.

Apple is contacting buyers by phone to get the screens replaced!!!!

Your a piece of work Biff. You've told us alright, except most of us are just not sure what it is with all your endless ramblings.

How much longer you figure you have till your next time out??

[mandizzle]

I come with good news for all!!!!!!

I've already heard about the Church of Jesus Christ and the Latter Day Saints.

...oh, I see. you made a post bolstering a totally irrelevant title complete with a ton of exclamation points and an abundance of horrible spelling/grammar/punctuation within your many posts. and you said towards the beginning of your rant that you were banned/blocked from Apple forums? surprise surprise.

well, thank you for delivering the golden word and treating us all like peons for not worshipping you for sharing your information, AKA a customer rant, and saying you didn't come here to make friends.

nice to meet you.

[mandizzle]

PS... Are you related to Professor Farnsworth?

http://www.youtube.com/watch?v=1D1cap6yETA

[cmvsm]

Jamo is correct. Apple is contacting people who were on the list with yellow tinge screen complaints.

I got a call this evening, and was told to take my iMac into any authorized dealer or Apple store, and that they would make arrangements to 'take care of the problem'. It was stated that Apple did not have protocol in place before to handle the situation, but now they do, and to take the iMac in for service.

I asked whether that means that the screen will be replaced or what, and the Apple rep said that he did not know what the fix was, as he was just customer relations, but that it would be fixed if I brought my unit in.

For what its worth....

[bombwithrobots]

so one would assume that if you ordered an imac today you'd get one with this 'fix' already