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View Full Version : Palm rest coming apart,how to fix it ?



Webb
Feb 25, 2010, 07:49 PM
How can I fix this without opening the MacBook ? Maybe super glue or something ?

http://i47.tinypic.com/2qc1bvq.jpg

Thank you


Bennieboyİ
Feb 25, 2010, 07:50 PM
contact apple, the palm rests coming apart is a known problem, they should repair it for free ;)
Webb
Feb 25, 2010, 08:09 PM
contact apple, the palm rests coming apart is a known problem, they should repair it for free ;)

Yeah I did that and they asked me for my Applecare,which I don't have.:confused:
Bennieboyİ
Feb 25, 2010, 08:11 PM
you shouldnt need applecare, i sent a macbook in with the same problem with no applecare and they replaced the case :S

Cnet news article (http://news.cnet.com/8301-13579_3-10215692-37.html)
Webb
Feb 25, 2010, 08:48 PM
Well the US is cheap.
icec0ld
Feb 25, 2010, 08:50 PM
just set up an appointment with the genius bar at the nearest apple store. they will replace it for free. regardless of warranty status
TheRenfro
Feb 26, 2010, 11:24 AM
This is a recurring problem with the Non-Unibody MacBooks, and Apple covers this even if you MacBook is out of warranty. The same thing happened to mine about 2 months ago, and I only had to pay labor costs. I live about 2 hours from an Apple Store so I had to take mine to an Apple Service Provider, they covered the part and I just paid for labor. I'm not for sure if Apple Store's charge for labor but I know Service Providers do.

If you're like me and don't live close to an Apple Store and don't know where a Service Provider might be, here is a link to find one.

apple.com/buy/locator/service/
Webb
Feb 28, 2010, 11:51 AM
I work 5 minutes walk from one.How long does it take to fix it ? Average ?

Thank you
polotska
Feb 28, 2010, 04:20 PM
I've almost always had shorter turnaround time on repairs by sending the machine in, even counting shipping time in both directions; my last three Apple notebook repairs each took 3 days.

I don't think I've ever had a repair done at an Apple Store that was ready in 3 days.
Webb
Feb 28, 2010, 04:27 PM
I would rather take it to a store that they can fix on the spot.

Thank you
Kebabselector
Feb 28, 2010, 05:01 PM
Some stores carry parts, I had to wait 3 days for mine. Not a big issue though as it was free :)