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View Full Version : Oh noooooooo… $43m slot machine win a 'mistake'


arkitect
Apr 1, 2010, 06:31 AM
Reads like an April Fools joke, but… :o
$43m slot machine win a 'mistake' says Colorado casino
A US woman who thought she had won $43m (£28m) on a slot machine has been told it was a mistake.

The Fortune Valley Casino in Central City, Colorado, told Louise Chavez from Denver the machine had "malfunctioned."

It is now unlikely she will see a penny of the dream jackpot.

When the lights and bells went off, Ms Chavez, who earns about $12,000 a year as a carer, thought she had hit the big time.

"All of a sudden I saw the light come on on top of the machine," Ms Chavez told ABC's Good Morning America.

"I'm like, 'Oh, my God! Oh, my God!' I'd never had this feeling before in my life, never."

However, gaming officials investigating the incident reckon it was probably just an unfortunate computer glitch.

Ms Chavez, who was celebrating her birthday, said all she ended up with was a free room for the night, some food and the original $20 she had put into the machine.

"I put my money in there," she said. "Whatever I won, I should get.

"There are dreams and there are things I'd like to do - helping my family, helping my kids. That's why I'm disappointed.

"My emotions changed from excited, thrilled, to very upset."

The casino said it was the first time they had had such a serious machine error in 15 years of business.
Link (http://news.bbc.co.uk/newsbeat/hi/newsbeat/newsid_8596000/8596827.stm)

scottness
Apr 1, 2010, 06:34 AM
I guess that's what you get for putting all your hope into a machine.

arkitect
Apr 1, 2010, 06:36 AM
I guess that's what you get for putting all your hope into a machine.
Mind you, she'll probably win more in a lawsuit because of the mental distress caused. ;)

iBlue
Apr 1, 2010, 06:42 AM
How completely gutting. Seems a little dirty of that casino to claim it as an error too. I guess the house always wins. :rolleyes:

xlii
Apr 1, 2010, 06:43 AM
Note that when you play and lose, it's never a mistake.

niuniu
Apr 1, 2010, 06:49 AM
I'm immediately suspicious of the casino's 'finding'

ucfgrad93
Apr 1, 2010, 08:11 AM
I'm immediately suspicious of the casino's 'finding'

Agreed, this is just wrong.

dukebound85
Apr 1, 2010, 08:13 AM
Note that when you play and lose, it's never a mistake.

I'm immediately suspicious of the casino's 'finding'

i agree

though if its slots and they didnt line up right but the lights went off i could see the aregument

but if it lined up in the winning combo, id be fighting this all the way

jaw04005
Apr 1, 2010, 08:32 AM
Unfortunately, every casino I’ve ever been to has a sticker right where you put your money in that says they are not liable for machine malfunctions. :(

Poor woman.

steve2112
Apr 1, 2010, 09:26 AM
I have seen a few cases like this pop up recently. A person thinks they win a big jackpot, only to be told it was an malfunction. I guess it's the newest way to make more money for the casino. I bet profits go way up when you don't have to pay out those pesky jackpots.

yg17
Apr 1, 2010, 09:52 AM
Unfortunately, every casino I’ve ever been to has a sticker right where you put your money in that says they are not liable for machine malfunctions. :(

Poor woman.

So what's stopping a casino from blaming any big win on a malfunction, even if it's legitimate?

iBlue
Apr 1, 2010, 09:54 AM
So what's stopping a casino from blaming any big win on a malfunction, even if it's legitimate?

Not much, apparently. Casinos are not exactly known for their upstanding honourable business practices at the best of times.

Mousse
Apr 1, 2010, 11:38 AM
I'm immediately suspicious of the casino's 'finding'

I'm not too sure about that. With that big a payout, it's most likely the machine is linked to other machines among several casinos. The slot machine manufacturers are the ones responsible for paying the prize, not the casino.

outl4nd3r
Apr 1, 2010, 11:39 AM
I would only be suspicious ofthe casino if the slot machine could actually win that amount. If the top award is only $5000 and it says she won $43m then Yes it is a malfunction in the software of the machine.

jaw04005
Apr 1, 2010, 11:43 AM
So what's stopping a casino from blaming any big win on a malfunction, even if it's legitimate?

The state gaming control board. I’m fairly certain that all malfunctions have to be investigated if they’re over a certain amount.

citizenzen
Apr 1, 2010, 11:57 AM
The state gaming control board. I’m fairly certain that all malfunctions have to be investigated if they’re over a certain amount.

A $43 Million dolar mistake should at least be investigated thoroughly.

But IMO, the lady is owed the money. A computer glitch is not her problem... it is the casino's problem and the machine's manufacturer's problem.

A one-in-a-million computer glitch? Sounds like she hit the jackpot either way.

whooleytoo
Apr 1, 2010, 12:05 PM
"It was just a mistake. We've made winning the jackpot on those machines imposs... I mean it was just a malfunction."

:p

niuniu
Apr 1, 2010, 12:06 PM
I went on a google for similar cases, and there quite a few, probably a lot more than google can come up with. One guy had a similar situation and they wouldn't pay out as they said it was a glitch. They tried to make him sign something to say they didn't have to pay out and that he accepted it was an error. But he wouldn't sign it.

The guy pushed it and they came to a settlement of an undisclosed amount..

The law seems to be that if there is an error, they do not have to pay out though it seems there's never been a jury decision on one of these cases.

ucfgrad93
Apr 1, 2010, 12:10 PM
It is time for this lady to "lawyer up."

Greenhoe
Apr 1, 2010, 12:19 PM
I hope she tries to fight, and should receive her money, but should a women who makes $12,000 a year really be playing $20 slots.

Reminds me of my grandma who spends all her SS money on the lottery.

citizenzen
Apr 1, 2010, 01:36 PM
... but should a women who makes $12,000 a year really be playing $20 slots.

That's a ridiculous waste. I refuse to hand over my hard earned money to casinos.

Prostitutes, on the other hand...

niuniu
Apr 1, 2010, 01:38 PM
That's a ridiculous waste.

Yeah actually well spotted.

ucfgrad93
Apr 1, 2010, 04:09 PM
I hope she tries to fight, and should receive her money, but should a women who makes $12,000 a year really be playing $20 slots.

Reminds me of my grandma who spends all her SS money on the lottery.

She is free do spend her money however she wants.

dukebound85
Apr 1, 2010, 04:13 PM
I hope she tries to fight, and should receive her money, but should a women who makes $12,000 a year really be playing $20 slots.

Reminds me of my grandma who spends all her SS money on the lottery.

How is that relevant?

I could say the same thing about anyone buying anything not "necessary"

MattSepeta
Apr 1, 2010, 04:15 PM
When I go to the casino I only play cards.

Poor woman.

I am typically angered by frivolous lawsuits, but she should file for undue distress or some crap, I bet/hope she would win (for once, ha)

kernkraft
Apr 1, 2010, 04:17 PM
How is that relevant?

I could say the same thing about anyone buying anything not "necessary"

Why does every thread turn into a discussion about the iPad?!

Sun Baked
Apr 1, 2010, 04:23 PM
If you think you won $43 million on a penny slot machine that has posted on it that the maximum jackpot is $250k, it is easy for everyone to see that there is a mistake.

Likely, we wouldn't see this flakey machine in a casino in Nevada or lasting long with the same errors.

Rhalliwell1
Apr 1, 2010, 04:31 PM
software glitches are expensive to every company, why do casinos think they are exempt? Get your code right or pay the price!

Scooterman1
Apr 1, 2010, 04:38 PM
I don't gamble, but if someone places their money in a Slot Machine, and if it lands on the Jackpot, computer glitch or not, it is supposed to be a payout.
Now, she should get $43 mil worth of the Casino, it's stockholders money, etc. The Casino is selling a product, now they need to deliver. On this, I hope the court rules in her favor, or shuts down the Casino and sells it to pay her off.

travisjacques
Apr 1, 2010, 05:48 PM
Cut the woman a check for 1 million and be done with it. Even Publix gives you free groceries when they ring up wrong. I'm sure a million dollars would go quite a ways in this woman's life and i'll bet there is some silly tax right off for it anyways.

nick1516
Apr 1, 2010, 07:39 PM
Unless every machine started "glitching" she should get the money.

citizenzen
Apr 2, 2010, 09:03 AM
How is that relevant?

I could say the same thing about anyone buying anything not "necessary"

I'll agree with both sides. Nobody want the "financial police" to judge our every purchase. There is however a question about the wisdom of such an expenditure, especially when the odds are so against your favor.

Does it change anything about the situation? No. I think the woman is due $43 million, or a at least a generous settlement.

But really... dropping a twenty that's almost certainly gone in mere seconds?

Man, I can think of a lot of things I'd rather do with that money... like buy groceries. Anybody seen how much it costs these days to keep the cupboard full? :eek:

mverleg1
Apr 2, 2010, 01:33 PM
More importantly, why is the casino not smart enough to bribe her with the machine's maximum prize. The video on the link said that the top prize possible on the machine was $215,000. You would think that the casino would be smart enough to pay her off to keep the whole thing quiet.

Sun Baked
Apr 2, 2010, 05:46 PM
Unless every machine started "glitching" she should get the money.

The machine did glitch, it said she won a prize 200 times larger than the maximum payout posted on the machine.

If she was playing with a card or not, I'm sure the cameras and the slot machine network can be used to figure out how much she put into the machine.

Sort of amazed they admit to glitchy machines, yet refuse to give people the money they put into than "bad machine" back when they can easily compute it.

aka, here's 10k and all the money you put in the machine back ... we are destroying the machine (after analysis in the lab), and working further with the maker of the machine to correct any future problems.

comictimes
Apr 2, 2010, 07:59 PM
I hope she tries to fight, and should receive her money, but should a women who makes $12,000 a year really be playing $20 slots.


Maybe not, but she was celebrating her birthday, so splurging a little isn't entirely uncalled for...

Dagless
Apr 2, 2010, 08:11 PM
I hope to read up on this woman getting a lot of money in the following weeks.

Don't panic
Apr 3, 2010, 11:46 AM
i wonder how many 'glitches' went the opposite way, with the machine erroneously declining a win. I am sure the casino would be as quick in recognizing it and fix it.

the fairest outcome should be the give her the max jackpot the machine is supposed to pay. and it's idiotic on the side of the casino not to offer that. the negative publicity and distrust of players would be worth much more than that.

also, there should be a hefty fine to the casino from the gaming authority, in the order of millions.

RayStar
Apr 3, 2010, 09:07 PM
This is just so wrong of the casino. I hope she gets paid.

Mac Kiwi
Apr 6, 2010, 05:18 AM
I am wondering if she has not ruined her chances by accepting the room and the 20 slides back again?


Some continued embarrassment aimed at the casino might also do a lot of good.

iBlue
Apr 6, 2010, 05:23 AM
I didn't realize the machine's max payout was lower than that. So okay, it is a glitch but maybe they should offer some sort of payout (perhaps the machine's max) instead of trying to wiggle out of paying anything.