iMac G5 Now Shipping

[YoshMaster]

I hear you. My new iMac 1.6 crashed contantly. I took it to the local Apple Store and the tech pronounced it DOA!!!!!

Unfortunatly, I can't just exchange mine for a new one at the Apple Store because of the BT and Ram upgrades.

So, Apple put in a new order for a duplicate system, and mine is back in the box waiting for FedEx pick it up and ship it back.

Another month of waiting for me :(

-Kevin

well... finally... I was able to make everything work...!!
for the fan: well i think my system wa soverheating or i dunno... after putting the 512mb of ram everything works fine! the fan almost never has to start!

and for the cd thing.... while I was putting the ram in.... I forced the superdrive up a little... so now it's working 90% of the time!

[runplaysleeprun]

Made the decision last night to get the new iMac, called the Apple Store woodfield today at about 3, they said they had a few 20 inchers in stock, I asked them to hold one for me, went to the bank, took out 2000 in cash (all new 50's, in serial number order), went to the apple store, and walked out 20 minutes later with the 20 inch and a printer. I'm tranfering photos right now over the network from my 1.25 GHZ 15 inch powerbook, so its not running the quickest in the world, but then again, it does only have 256 ram. i gotta pick up a 512 stick. we'll see how this goes. first impression-beautiful!

[gatorron]

I've read that you can change the system speed .. how / where do you change this? I can't find any pre-installed utilities to do this.


-Rainman1976

Click on the Apple (upper left corner of screen)
System Preferences-->Hardware
Energy Saver
Options
Processor Performance --> Highest
(Compliments to FinRock, fellow Floridian)

Posted #1000 Post! Using iMac G5 20" BT/AE/160/512 for 1 week. Switcher.

Will NEVER go back to PCs. Never!

[Stpauleboy]

well... finally... I was able to make everything work...!!
for the fan: well i think my system wa soverheating or i dunno... after putting the 512mb of ram everything works fine! the fan almost never has to start!

and for the cd thing.... while I was putting the ram in.... I forced the superdrive up a little... so now it's working 90% of the time!
UhMmm, maybe you should have left the upgrades to a professional ;)

[Darkender]

Well, after noticing one dead pixel on my screen yesterday, I did a total lookover of my display with a black background and guess what...I found five/six stuck pixels as well (2 red, 3 green, 1 blue) some are faint and some disappear when rubbed. Here's how I found them...

1) Open DVD player (w/o movie in drive)
2) Set player to "Enter full Screen" mode under "video" pulldown menu
3) Run your eyes closely around the "black" display

You only really see them against a black background but they are there. You can't miss them against black...they look like colored stars in the sky.

I have a feeling that this is actually very common, but most people don't ever examine their displays thoroughly.

So, can anybody else with a new iMac try this using the DVD player and tell me if you have red/green/blue stuck pixels as well. If it appears from the responses that it is common for you to have a few of these, I can live with it (especially if I'm risking getting a worse off screen or even fan) plus the discussion may lessen the anxiety among those waiting if they know its common and in fact an "accepted" production-wide occurance. With that said if very few of you report stuck pixels...I'm gonna reluctantly see about a return (especially when I've got a dead pixel as well). I should note that none of these "display anomalies" are very noticible, perhaps we're lucky to even have such technology in the first place. Thanks for your input :)

[gatorron]

Darkender:

I report this to you because you asked, not to brag: I have none, zero. Did as you suggested w/DVD player. Pure black screen.

I've previously reported that fan "noise" on mine relates directly to room temperature. As I write, it is 77 F (25), and a single fan is on, whisper quiet. Do not have a decibel meter, but my face is 18 inches from screen, and the room's overhead fan is louder, as is the refrigerator, which I can hear in the kitchen. I can just hear the...I'm assuming G5...fan, and only because I'm trying to notice it.

All hardware on mine has worked perfectly.

I thought something was wrong w/my AE, with sudden drop-outs, until I noticed they co-incided w/using a 3.2 MHz phone. Replaced the phone w/5.8 MHz model. I also thought the BT had a problem when the mouse and keyboard either disconnected or did not respond correctly in Excel. A tech correctly diagnosed that the Option key had been hit rapidly at least 5 times. This turned off the numeric keypad, and was corrected by going to Universal Access and turning it back on.

I waited so long for the machine (since May) that I do not know what I would do in your shoes.

[KipDynamite]

well... finally... I was able to make everything work...!!
for the fan: well i think my system wa soverheating or i dunno... after putting the 512mb of ram everything works fine! the fan almost never has to start!

and for the cd thing.... while I was putting the ram in.... I forced the superdrive up a little... so now it's working 90% of the time!

Mine arrived last Friday and on Saturday I also had problems with an audio CD not ejecting. Called Apple and after several tests, including removing the back cover and resetting something (?) which didn't work, they pronounced it DOA and agreed to exchange the computer. Pretty disappointing, but overall impressed with Apple's service thus far. I eventually got the CD to eject through repeated attempts, but I definitely will send this one back!

Love the iMac though! First-time Mac owner.

[MacG]

So, can anybody else with a new iMac try this using the DVD player and tell me if you have red/green/blue stuck pixels as well.

I also have the 20 and have one stuck pixel (blue) almost in the center. But it's impossible to see with anything except a black screen so I never notice it. Rubbing it didn't do anything. I'm not worried about it and am very happy with the display.

[brian3b]

I also have the 20 and have one stuck pixel (blue) almost in the center. But it's impossible to see with anything except a black screen so I never notice it. Rubbing it didn't do anything. I'm not worried about it and am very happy with the display.

Since I cant see any dead pixels just by using the computer, I'm not going to look. I dont want to disappoint myself.

I'm a first-time Mac user and I must say it's quite a nice machine. I think I may be the first to say, that I was expecting the 20" screen to be bigger, especially since I've been using a 12.1" laptop for the past 5 years! I guess it's b/c everyone on this thread talked about how HUGE it was and yada yada yada. I'm not disappointed AT ALL though!

It's going to take some getting used to... learning all the new shortcuts, dealing with a 1-button mouse, etc.

[IBSNOWEDIN]

It's going to take some getting used to... learning all the new shortcuts, dealing with a 1-button mouse, etc.

You can use any USB 2 button mouse and it works just like windows' 2 button mouse.

[MacUser4_20]

First off, loving the New G5 20" 1.8!!
Fast as can be, flawless changeover from our older G3, and PB G4 Aluminum!

We didnt however get a Final Cut Express CD with it, I was bummed!
The computer was wonderful.

FYI for all you guys and gals waiting for yours. After it hits the states it should be to you within 2-3 days TOPS. Ours went from Shanghai -> Alaska -> Indiana in 1.5 days, and from Indiana to California to us in LESS than 24 hours! So hang in there..

Please help me diagnose this problem however... We did notice a DVD player issue, please see this thread, as I do not want to spam this forum with it.:
http://forums.macrumors.com/showthread.php?t=92159

[jeffchapmanjc]

Thanks to my neighbor for signing for the package while I was out, my first-ever Mac is up and running. Zero hardware defects, zero dead pixels!

A couple of newbie questions though...

1> When I try to view video feeds at http://www.king5.com or http://www.komotv.com, those sites seem to think I'm running on a 56K dial-up connection. I've checked QuickTime, Windows Media Player and Real configurations - everything is set for cable connection speed.

2> Before I sold my XP computer, I backed up everything as many ways as I could. I used Entourage to act as a middleman to get my e-mails into Mail but can't find a way to import my Outlook (from Office XP) Calendar into either Entourage or iCal. Any suggestions would be most welcome!

[arnegp]

i'm tracking my imac here in europe using
http://www.apecode.com and now it says:

truck arrived at final destination

does this mean, the package is here where i live?
or does it mean that it's with TNT now?

i want my imac now :|

[wdlove]

Made the decision last night to get the new iMac, called the Apple Store woodfield today at about 3, they said they had a few 20 inchers in stock, I asked them to hold one for me, went to the bank, took out 2000 in cash (all new 50's, in serial number order), went to the apple store, and walked out 20 minutes later with the 20 inch and a printer. I'm transferring photos right now over the network from my 1.25 GHZ 15 inch powerbook, so its not running the quickest in the world, but then again, it does only have 256 ram. i gotta pick up a 512 stick. we'll see how this goes. first impression-beautiful!

Congratulations on your decision to purchase an iMac. I'm sure that you will enjoy the purchase. Welcome to MacRumors. What kind of printer did you purchase?

[Alex Duggan]

i'm tracking my imac here in europe using
http://www.apecode.com and now it says:

truck arrived at final destination

does this mean, the package is here where i live?
or does it mean that it's with TNT now?

i want my imac now :|

That means it has been handed over to TNT :)

[edesignuk]

YES! Mine's being despatched on Monday, be with me by Wednesday! w00t!

http://upload.edesignuk.net/uploaded_data/smilies/cheering.gif

[dtp]

i'm tracking my imac here in europe using
http://www.apecode.com and now it says:

truck arrived at final destination

does this mean, the package is here where i live?
or does it mean that it's with TNT now?

i want my imac now :|

Mine says the same - it means that it's with TNT at last! Well, that means I should get it at some point next week, which is somewhat disappointing, as I'm up at university, so I'll have to wait for my parents to find a convenient time to deliver it to me. I ordered on the 31st of August, so it's taken quite a while, but it could be worse.

[arnegp]

Mine says the same - it means that it's with TNT at last! Well, that means I should get it at some point next week, which is somewhat disappointing, as I'm up at university, so I'll have to wait for my parents to find a convenient time to deliver it to me. I ordered on the 31st of August, so it's taken quite a while, but it could be worse.

i ordered mine 1/9. i can't wait till i get it.
all i've been doing for a month now is to wait, wait and wait.

it said truck arrived at final destination 6/10. thats 2 days ago.
i hope to see it monday or tuesday.

....

[Trekkie]

i'll try the dead pixel thing tonight. I've not noticed anything yet, but then again I'm still drooling over all the desktop space.

I must be really lucky or something with wireless. I have a Panasonic multi-handset 2.4GHz system and I never seem to have wireless problems. Though I do have goofy 'whole network vanishes' but it's never when the phones are on and I've even unplugged the phone from the wall and shut it off to make sure there wasn't some type of conflict.

Rebooting the AEBS seems to fix those types of 'network goes away' things

[numbertwo]

I knew it had to be close. I called the re-seller yesterday and they had received 2 stock issue 20" units. 2 of 31 orders they had. Looks like my wish came true. I just got the call that it's here. Now it can rain all weekend for all I care!! :p

Fellow Vancouverites, check with your resellers! :D

[TheRat]

Westworld still hasn't called me. I need it soon, because I have filled 3 tapes already with footage I need to edit.

Another note, go see Shaun of the Dead, the greatest movie ever.

[Trekkie]

No stuck (bright) pixels on this 20" iMac

[one3]

Westworld still hasn't called me. I need it soon, because I have filled 3 tapes already with footage I need to edit.

Another note, go see Shaun of the Dead, the greatest movie ever.

Well I just picked up my 20" from Simply Computing in Langley. They got 3 of them and mine was one of the 3!!!!

All I can say is WOW!!! It's beautiful and the screen is brilliant! So much brighter, sharper, clearer then my 19" Sony CRT. I'm just installing all the Apps back onto it. LOVE IT!!!!!

[Anacondan]

In a warehouse 15 miles away, there sits a brand new 20" 1.8 Imac with my name on it. Unfortunately it will not show up here for over 48 hours. I can hardly stand it! :(

[wdlove]

In a warehouse 15 miles away, there sits a brand new 20" 1.8 Imac with my name on it. Unfortunately it will not show up here for over 48 hours. I can hardly stand it! :(

If the warehouse allows pickups, then I think that I would drive the 15 miles. Would be nice to have the weekend to enjoy the new Mac. ;)

[Anacondan]

If the warehouse allows pickups, then I think that I would drive the 15 miles. Would be nice to have the weekend to enjoy the new Mac. ;)

Unfortunately Macmall will not give out the tracking number, which is required by UPS for me to make a pickup. :(

In the meantime I guess there is nothing more to do but continue running wind sprints to the front door and continue rehearsing my acceptance speech in preparation for Monday morning. :)

[IBSNOWEDIN]

WOOT!

i'm typing from my new 20" imac!! I love this computer it is lighting fast, socred a 155 in xbench with 256ram and a 171 in the cpu test.

Who says this computer can't play games on the stock 256ram i played Call of Duty on full settings and it ran at 31fps, and unreal 2004 maxed out and at 1680x1050 res and it rans great too.

It's a great computer!

[salmon]

WOOT!

i'm typing from my new 20" imac!!

<<snip>>

It's a great computer!

Hey, congrats IBSNOWEDIN! - it's nice to see someone here has one. I ordered mine the other day, 3-4 week est ship date.

Oh, and now I know where your username comes from - that WAS quite the snowstorm we got last year, eh?

[melchior]

WOOT!

i'm typing from my new 20" imac!! I love this computer it is lighting fast, socred a 155 in xbench with 256ram and a 171 in the cpu test.

Who says this computer can't play games on the stock 256ram i played Call of Duty on full settings and it ran at 31fps, and unreal 2004 maxed out and at 1680x1050 res and it rans great too.

It's a great computer!


so jealous. *grumble, grumble, grumble* damn apple... :(

[IBSNOWEDIN]

so jealous. *grumble, grumble, grumble* damn apple... :(

i canceled my order with apple that i ordered on 8/31 and got a different order from CDW and it came in 2 weeks after it was ordered.

Just put 1gb(2x512) of ram in it and their is a noticeable difference from the 256mb.

oh yea the 20" is HUGE!! i hope you guys get your imacs soon.

[guy_davis]

i canceled my order with apple that i ordered on 8/31 and got a different order from CDW and it came in 2 weeks after it was ordered.

Smart idea! You and I both had ordered a stock 20" through the Apple Canada online store as Education customers on Aug. 31. We both got the delayed one more month notice at the end of September. Unfortunately, I'm still sitting here with no iMac and a OOB ship date of November 1 while you have a computer. Did you still get the education discount through CDW or did you pay the full price?

[nursers]

so jealous. *grumble, grumble, grumble* damn apple... :(

So Melchior, you going to ring Apple again tomorrow?

[IBSNOWEDIN]

Smart idea! You and I both had ordered a stock 20" through the Apple Canada online store as Education customers on Aug. 31. We both got the delayed one more month notice at the end of September. Unfortunately, I'm still sitting here with no iMac and a OOB ship date of November 1 while you have a computer. Did you still get the education discount through CDW or did you pay the full price?

paid full price.

[Jedi Matthew]

Hey, I know that I'm late, but here are the photos I took of my new 20":

http://homepage.mac.com/mwelty/PhotoAlbum8.html

Enjoy!

[IBSNOWEDIN]

Hey, congrats IBSNOWEDIN! - it's nice to see someone here has one. I ordered mine the other day, 3-4 week est ship date.

Oh, and now I know where your username comes from - that WAS quite the snowstorm we got last year, eh?

yes it was hehe

[andyblac]

well tomorrow (11 oct) is my OOB ship date, i hope i don't get a DELAYED email, as i have been waiting a month already. i form the UK anyone else with the same OOB date ?

[wdlove]

Unfortunately Macmall will not give out the tracking number, which is required by UPS for me to make a pickup. :(

In the meantime I guess there is nothing more to do but continue running wind sprints to the front door and continue rehearsing my acceptance speech in preparation for Monday morning. :)

For your sake I hope that UPS will deliver on the Columbus Holiday. It would be a shame to waste your speech. ;)

[runplaysleeprun]

Congratulations on your decision to purchase an iMac. I'm sure that you will enjoy the purchase. Welcome to MacRumors. What kind of printer did you purchase?

I had a small problem with the computer not realizing it had a superdrive (or any optical drive at all), took it to the genius bar, he said that he thought it was a lose cable, but, since he wasnt sure, he just gave me a new one. I was a bit suprised, not what I was expecting, but iMac 2 is up and running and performing great. The printer I got with it was just the 99 HP deskjet, with the 99 mail in rebate is free to me. a good deal, i thought. Thanks a million for the welcome.

[jimmyjjames]

I just spoke with my reseller who received 2 of 31 orders today. :eek: They're standard config models, but hopefully the're the proverbial stone in the dam.

Please, oh please, let me receive mine on Friday!! I have a whole long weekend to play!

Anyone else in Vancouver receive their BTO models?

I am in Vancouver and I ordered mine in from a reseller as well they got their first shipment last week which included 5 BTO and 5 standard configurations. They are expecting more this week. They have told me mine should be in their next shipment

[melchior]

So Melchior, you going to ring Apple again tomorrow?

they say i should have a shipping notification by the 12th :rolleyes: so when i don't, i'll call and give them hell.

[melchior counts the seconds with chick-peas until 8am tuesday the 12th]

[melchior]

What kind of a difference do you think 2gb makes compared with 1gb in the imac?

and WHAT THE HELL HAPPENED in your garage??? mob hit?


Hey, I know that I'm late, but here are the photos I took of my new 20":

http://homepage.mac.com/mwelty/PhotoAlbum8.html

Enjoy!

[mo0805]

Hey, I know that I'm late, but here are the photos I took of my new 20":

http://homepage.mac.com/mwelty/PhotoAlbum8.html

Enjoy!

nice. wireless mouse and keyboard are the way to go. especially with the imac. should be standard if you ask me.

[edesignuk]

Hey, I know that I'm late, but here are the photos I took of my new 20":

http://homepage.mac.com/mwelty/PhotoAlbum8.html

Enjoy!That looks great! Mine ships today, it's gonna be a long two day wait for it to arrive!

[Savage Henry]

For the first time I actually saw a 17" in the flesh at John Lewis over the weekend. My lady, in tow and often one whom affiliates with my Mac-phile tendencies when I approach the computer department, was amazed as much as I at the beautiful piece of equipment in front of us. She loves the sunflower-inspired G4, but could immediately get used to the G5 version ... so long as it was the 20incher.

With half-the battle won, I vowed that when the time was right to have my credit card take a beating and go for the 20; the Time being when the later of either Tiger is released or the second G5 upgrade comes out with better graphics and 512 ram.

[dtp]

Mine's out for delivery at long last! Only six weeks from ordering it, too :rolleyes:

[oldmovieguy]

I am definately switching to mac from pc after seeing an ig5 in the flesh. If truth be known the decision was already made at the back of my mind, seeing the reality has moved it from the think part to the action part of my brain
20",1.8, 1Gig, 250 Gig hd, Airport Express, Bluetooth, Wireless Keyboard and Mouse, isight, Applcare, .mac.
Price?
Now here is were it gets interesting.
The British Government have launched a little known scheme wereby you can purchase a computer through your employer, it's known as the HCI or Home Computer Initiative. Your company buy the machine, claim back the VAT and then sell or lease it back to you over a period of time and, depending on the rate of tax that you pay, you could save 50% of the purchase price of a new computer. It's all to do with Blair's vision of us all becoming computer whizzes in this sceptered isle. By the time i've specced up my ig5, it comes to about £ 2200, buying that for £1100 is very good indeed.

[stillwater]

I had a small problem with the computer not realizing it had a superdrive (or any optical drive at all), took it to the genius bar, he said that he thought it was a lose cable, but, since he wasnt sure, he just gave me a new one. I was a bit suprised, not what I was expecting, but iMac 2 is up and running and performing great. The printer I got with it was just the 99 HP deskjet, with the 99 mail in rebate is free to me. a good deal, i thought. Thanks a million for the welcome.

That's interesting. My iMac stopped recognizing its optical drive after I transfered files from my old Mac. Zapping the PRAM brought it back. No problem since.

[dmseads]

Ordered 9/1 with OOB 9/30...delayed to 2nd OOB 10/6...delayed to 3rd OOB 10/13...

SHIPPED TODAY 10/11 :D
Est. Delivery Date 10/15

With a little luck it's here by the weekend! Now to go back through the tracking posts.

17" 1.6 1GB 160GB bt+WLKB+MsSE

[Anacondan]

For your sake I hope that UPS will deliver on the Columbus Holiday. It would be a shame to waste your speech. ;)

A call to UPS, recorded message that they do deliver today! A check on my package status and my new Imac was loaded at 4:45 this morning and should be here by noon!
I've waited 7 years and 8 months for a new mac, but I can tell you these last few hours are the longest...got up at 2:45 a.m. and have been pacing ever since. :)
I really hope I don't need to go to the bathroom right before the truck shows up. :o

[markiemark721]

Well, just got the email that my new G5 shipped yesterday. Says it should show up in Broken Arrow,OK by friday. I got the free shipping, and that would be a total of 5 days....not bad. Ordered 9/15, shipped 10/10

[wdlove]

A call to UPS, recorded message that they do deliver today! A check on my package status and my new Imac was loaded at 4:45 this morning and should be here by noon!
I've waited 7 years and 8 months for a new mac, but I can tell you these last few hours are the longest...got up at 2:45 a.m. and have been pacing ever since. :)
I really hope I don't need to go to the bathroom right before the truck shows up. :o

I hope that the timing will work OK in your case. That final wait can be very difficult. Sounds like it should be arriving momentarily. Look forward to hear your reaction. So have you been saving for this new Mac during the waiting period?

[Freakk123]

After ordering a BTO 20" G5 iMac on september 11th, its finally coming wednesday! YAY!

[andyblac]

well just got home from work and i had an email waiting for me from Apple, not the one i wanted " Because of such a high demand ....." mine has been delayed till OOB 15th Oct. :(

[Raveny]

finally my imac arrived :D :D :D
so beautiful.. and so silent. It is more silent than my cube.. WOW

[ScotRobson]

Oh my god I can't believe it!!! My iMac was out for delivery this morning and showing on the TNT website - I've just refreshed the page and it has been taken back to the depot as the delivery address is wrong/incomplete or missing!!!!! What the hell is that all about ? :mad:

[Trekkie]

What kind of a difference do you think 2gb makes compared with 1gb in the imac?

and WHAT THE HELL HAPPENED in your garage??? mob hit?

Yeah really, do tell, what was that about?

[Anacondan]

I hope that the timing will work OK in your case. That final wait can be very difficult. Sounds like it should be arriving momentarily. Look forward to hear your reaction. So have you been saving for this new Mac during the waiting period?

Wow! It arrived about a half hour ago!
I don't know where to start. Beats sys 8.1 by just a tad. :D
Big and beautiful is the best way to describe it. I'm still completely lost but have figured out at least enough to turn it on, insert the aol cd and install aol so I could get online, and start the software updates running in the background. Wow!
The only cons I have so far is the mouse is kind of picky, couldn't use my old mouse pad, had to dig out a really old one that was completely black and more rubbery. The keyboard cable is really short and doesn't allow me to put the keyboard on the pullout keboard rack and run the cable out behind and up to the computer. I suppose I can get a short extension cable somewhere but It would have been nice if the cable had been about a foot longer. I just reached over and hooked up our new iPod that has been just sitting on the desk awaiting the arrival of the new Imac, it just hooked up and is doing...something :) I still have to figure out how to hook up the printer, the new digital camera and the video camera. I think I have my work cut out for me today, but I'm not complaining. :)
Well gotta go pla...work :D

[Trekkie]

well just got home from work and i had an email waiting for me from Apple, not the one i wanted " Because of such a high demand ....." mine has been delayed till OOB 15th Oct. :(

Well at least it is only four days instead of 30 or so. I've seen several posts here that show 30 day push outs instead of four...

Not that it helps any :(

[ScotRobson]

Oh my god I can't believe it!!! My iMac was out for delivery this morning and showing on the TNT website - I've just refreshed the page and it has been taken back to the depot as the delivery address is wrong/incomplete or missing!!!!! What the hell is that all about ? :mad:

Ok so I called TNT and they didnt even have my house number or first line of my address - they said that is what Apple gave them! I was shocked that as the driver was in my area trying to deliver a parcel that they didnt think to give me a call to find out the address - instead they took it back to the depot. They did have my phone number!

So now I have to wait untill tomorrow and my partner may not even be able to be here when they deliver and I'm at work all day! :mad:

[Jedi Matthew]

What kind of a difference do you think 2gb makes compared with 1gb in the imac?

and WHAT THE HELL HAPPENED in your garage??? mob hit?

No, I don't think 2GB makes that big of a difference compared to 1GB, but I had purchased a single 1GB DIMM and when I heard this business about dual-channel and 128-bit memory bus I decided I wanted to go for it. I'm not saying 2GB is the reason why, but boy does this thing fly.

If people are interested in the story behind the photos in "One Smoking Barrel" please see this page: http://fiveaside.org/archives/2004/09/174/

[Decanus]

Ok so I called TNT and they didnt even have my house number or first line of my address - they said that is what Apple gave them!

Mine arrived about a week ago. The TNT driver did phone me, but like yours, he did not have my full address. Bizarre or what? They send something out to be delivered sans address.

When it finally turned up, the box was bashed up a bit and pretty dirty, but the computer inside is brilliant. One of the Crucial DIMMs I installed proved to be dodgy however -- I had to run the Apple Hardware check CD to unearth that (sounds like a hairdryer as the fans are on full blast while the CD is running). The symptom was applications quitting unannounced. The chips were correctly seated etc, but it's one to look out for. Apple's on-line help (http://www.apple.com/support/imac/assistant/) proved excellent BTW.

Cheers

[iReilly]

So I placed an order last week for a 20" iMac G5 and a few other goodies, AirPort, Applecare, .Mac, etc. Well they sent the small stuff and said it was delivered at 1:13PM today. Only problem is it wasn't delivered here. And my my house is the only house on the street. I wonder if I need to call Apple now or wait for FedEX to try to find my stuff... :rolleyes:


iReilly

Soon (if they find my house) to be a switcher...

[nursers]

Ok Melchior, it's past 8am on the Tuesday: what's the deal....

[funkycheesywhit]

Still no show on my 20" BTO iMac that was ordered Sept. 1 from Apple Dealer in Germany. hmmmm...Anyone else here still waiting on iMacs ordered first week of Sept.?

[edesignuk]

Just spoke to Micro Anvika and mine was actually shipped Friday, and should be here today! w00t w00t w00t!!!! :D :D :D :D

[Raveny]

anyone who still hasn't enough of iMac pics.... here are my pics:

http://homepage.mac.com/earidogan/PhotoAlbum19.html

enjoy :)

[Moog101]

Mine arrived about a week ago. The TNT driver did phone me, but like yours, he did not have my full address. Bizarre or what? They send something out to be delivered sans address.

When it finally turned up, the box was bashed up a bit and pretty dirty, but the computer inside is brilliant. One of the Crucial DIMMs I installed proved to be dodgy however -- I had to run the Apple Hardware check CD to unearth that (sounds like a hairdryer as the fans are on full blast while the CD is running). The symptom was applications quitting unannounced. The chips were correctly seated etc, but it's one to look out for. Apple's on-line help (http://www.apple.com/support/imac/assistant/) proved excellent BTW.

Cheers

I had exactly the same problem with my address not being on the box. Not sure if this was just a problem with that batch or all UK orders. Luckily I was refreshing the TNT tracking page every 10 mins so as soon as I saw that message I rang them straight away to sort it. Even so, it stopped my iMac going out to be delivered on Friday morning and ended up sitting in the TNT warehouse all weekend. It finally arrived at my house about 20 mins ago :D.

[BakedBeans]

anyone who still hasn't enough of iMac pics.... here are my pics:

http://homepage.mac.com/earidogan/PhotoAlbum19.html

enjoy :)

sweeeeeet, what does mine say?

dude..... anyway

nice setup

[edesignuk]

The news I've been waiting to hear for 2 1/2 weeks...

It's arrived!!!!

http://upload.edesignuk.net/uploaded_data/smilies/cheering.gif

Now I just gotta get home to set it up....it's gonna be a l-o-n-g afternoon...

[BakedBeans]

The news I've been waiting to hear for 2 1/2 weeks...

It's arrived!!!!

http://upload.edesignuk.net/uploaded_data/smilies/cheering.gif

Now I just gotta get home to set it up....it's gonna be a l-o-n-g afternoon...

yay...nice one... its gunna take so so long to setup...

open the box...plug it in...um...theres no sep three

[wdlove]

The news I've been waiting to hear for 2 1/2 weeks...

It's arrived!!!!

http://upload.edesignuk.net/uploaded_data/smilies/cheering.gif

Now I just gotta get home to set it up....it's gonna be a l-o-n-g afternoon...

Congratulations edesignuk, a person would think that you aren't excited at all. :D

Hopefully your boss will have plenty to keep you occupied. Being busy will make the time pass by faster. ;) Will looking forward to the setting up party.

[numbertwo]

I am in Vancouver and I ordered mine in from a reseller as well they got their first shipment last week which included 5 BTO and 5 standard configurations. They are expecting more this week. They have told me mine should be in their next shipment

I predict you should be getting a call in the next day or so. Set mine up on Friday and transferred about 12 Gigs of movie projects from my Father-In-Law's DP G4. Used ethernet cable and it only took about 10 minutes. The guy at the Apple store wanted to sell me a Firewire patch cable for $30 to save me a few minutes!! I guess that's what they do, sell things... Anyway, so far, so very impressed. Beautiful HUGE screen, no dead pixels. I've already put it through its paces using iMovie and iDVD and nary a hiccup. Very quick and smooth. Only after a hefty work out with some iMovie renders did the fans become noticeable.

Fabulous machine. I'm very pleased. Still trying to get used to all that extra real estate!!

[edesignuk]

Hopefully your boss will have plenty to keep you occupied.Typical isn't it. I was run off my feet this time last week, but now it's dead, time is very s-l-o-w-l-y passing me by...

-152 minutes untill I can GO HOME!!!!

[Le Big Mac]

Still no show on my 20" BTO iMac that was ordered Sept. 1 from Apple Dealer in Germany. hmmmm...Anyone else here still waiting on iMacs ordered first week of Sept.?

4 weeks. Ordered on Sept. 10 or so. Still showing Oct. 15 or before.

[besonmark]

Got my iMAc, no manual or CD for Final cut Express....anyone else?

[dtp]

It's a thing of beauty, and the screen is fantastic considering I've been using a 12" iBook for the past few months (I got a 20" BTO). The size of it is staggering. It sits perfectly on my desk. I am so very happy with it - no problems whatsoever. Fantastic is all I can say.

:D

[MacinDoc]

Got my iMAc, no manual or CD for Final cut Express....anyone else?
Got the CD for FCE in the box with my iMac, no paper manual, no box. But I believe the manual is there in electronic form.

[dmseads]

Well, just got the email that my new G5 shipped yesterday. Says it should show up in Broken Arrow,OK by friday. I got the free shipping, and that would be a total of 5 days....not bad. Ordered 9/15, shipped 10/10

Seems like we're on the same track. Are you showin "Left FedEx Ramp" Shanghai 10/12 @ (Shanghai time) 9PM? That's what I got right now. I'm hoping that means it got on the Shanghai to Anchorage FedEx flight (http://www.flytecomm.com/cgi-bin/trackflight) (# 90) that gets into Anchorage this afternoon (Anchorage time). Timing for leaving the Shanghai ramp, and departure of the flight seems about right. Who knows though.

[Trekkie]

yay...nice one... its gunna take so so long to setup...

open the box...plug it in...um...theres no sep three

Don't forget Step #4: Profit!!!!

:D couldn't resist.

[Trekkie]

Got the CD for FCE in the box with my iMac, no paper manual, no box. But I believe the manual is there in electronic form.

I didn't open the packet (just shook it to get the SN) but there was a small booklet, the CD, in a seperate package

See the upper center of this pic

http://images7.fotki.com/v113/photos/4/41726/1391427/CRW_6404-vi.jpg

[edesignuk]

OMG I'm on it now......w00t!!!!!!

[BakedBeans]

OMG I'm on it now......w00t!!!!!!

so tell me how it is...god i need a good review..

[edesignuk]

so tell me how it is...god i need a good review..It. Is. BEAUTIFUL. Just moving my stuff over from my Quicksilver, I'll post some pics in a bit :D

[BakedBeans]

It. Is. BEAUTIFUL. Just moving my stuff over from my Quicksilver, I'll post some pics in a bit :D

result... is the chin annoying...?

[Maaij]

Apple :(

Got the ****** delay email from Apple. I order mine on 31-08 and the oob date was 12-10. Its delayed to 18-10. Hope it ship soon :(

[markiemark721]

Seems like we're on the same track. Are you showin "Left FedEx Ramp" Shanghai 10/12 @ (Shanghai time) 9PM? That's what I got right now. I'm hoping that means it got on the Shanghai to Anchorage FedEx flight (http://www.flytecomm.com/cgi-bin/trackflight) (# 90) that gets into Anchorage this afternoon (Anchorage time). Timing for leaving the Shanghai ramp, and departure of the flight seems about right. Who knows though.

Yeah ive got the same status still. The hours are going by really slow at this point. *crossing fingers* that it makes it here friday

[edesignuk]

result... is the chin annoying...?Not in the slightest, it all looks perfectly proportioned :D

[dmseads]

Yeah ive got the same status still. The hours are going by really slow at this point. *crossing fingers* that it makes it here friday

IF they got on that flight (I don't wanna jinx it so I'm not saying they did), I noticed it's scheduled to go on to the Memphis FedEx hub in a couple hours. Probly too much to ask that the iMacs stay on for the second leg...but that'd be a nice scenario.

[markiemark721]

Hey, anybody who got the wireless mouse and keyboard, is a corded KB and mouse included? Im assuming no, but just thought id check

[edesignuk]

I seem to have the louder fans & high pitched buzzing noise occasionally...:(

[rdowns]

Hey, anybody who got the wireless mouse and keyboard, is a corded KB and mouse included? Im assuming no, but just thought id check

You assume correctly. No wired KB or mouse. Did you really think Apple was giving you the $99 bundle without taking back the wired ones?

[rdowns]

I seem to have the louder fans & high pitched buzzing noise occasionally...:(

That sucks.

[markiemark721]

IF they got on that flight (I don't wanna jinx it so I'm not saying they did), I noticed it's scheduled to go on to the Memphis FedEx hub in a couple hours. Probly too much to ask that the iMacs stay on for the second leg...but that'd be a nice scenario.

Looks like we may have gotten lucky. Mine says its left Alaska, and that was at 3:45 pm

[Trekkie]

I finally got around to updating Xgrid (something that didn't transfer right) and hooked my G5 iMac up to the Stanford Xgrid project (http://cmgm.stanford.edu/~cparnot/xgrid-stanford/) and the fans are going.

While my wife's powerbook 12" (aka my former machine) is louder, you can hear the fans somewhat.

I'm set to Automatic by the way, not highest.

[swissqueso]

Apple :(

Got the ****** delay email from Apple. I order mine on 31-08 and the oob date was 12-10. Its delayed to 18-10. Hope it ship soon :(

Things could be much worse....

Let's hope the following situation doesn't happen to you:

> Sep 7 - Order Placed... Expected ship on or before Oct 5

> Oct 11 - TNT Express calls me "Sir, we may be a few days late with your package. It has been accidentally left out in the rain at our depot. We need to dry it off and assess the damage"

> Oct 12 - TNT shows up at my office with a destroyed box. It is clear that the bottom 35 centimeters of the box have been completely submerged in water. They recommend that I accept and call Apple. When I take the computer out of the remains of the box, water literally drips out of the speakers on the bottom.

I immediately phone Apple... Their response "We're very sorry. A replacement will be sent with highest priority. It should ship within the NEXT 4 WEEKS! "

> New expected ship date: November 9th. UNACCEPTABLE!

Two comments:
A.) TNT Express is pathetic. How can you "accidentally leave a package in the rain". It's not as if it isn't evident on the box that the contents are a computer. FedEx provides such a better service. I wish Apple would select a new logistics provider here in Europe.

B.) Apple customer service is equally pathetic. They have done ZERO to accommodate this situation. I am currently a windows user and this would be my first Apple. Instead of correcting the problem they have placed me at the back of the queue. I will cancel my order today out of principle.

[kjgnola]

Things could be much worse....

Let's hope the following situation doesn't happen to you:

> Sep 7 - Order Placed... Expected ship on or before Oct 5

> Oct 11 - TNT Express calls me "Sir, we may be a few days late with your package. It has been accidentally left out in the rain at our depot. We need to dry it off and assess the damage"

> Oct 12 - TNT shows up at my office with a destroyed box. It is clear that the bottom 35 centimeters of the box have been completely submerged in water. They recommend that I accept and call Apple. When I take the computer out of the remains of the box, water literally drips out of the speakers on the bottom.




editted by me.

WOW, that is the worst story I have heard to date. You would think that Apple would do something for you. That is ridiculous.

[MacinDoc]

Things could be much worse....

Let's hope the following situation doesn't happen to you:

> Sep 7 - Order Placed... Expected ship on or before Oct 5

> Oct 11 - TNT Express calls me "Sir, we may be a few days late with your package. It has been accidentally left out in the rain at our depot. We need to dry it off and assess the damage"

> Oct 12 - TNT shows up at my office with a destroyed box. It is clear that the bottom 35 centimeters of the box have been completely submerged in water. They recommend that I accept and call Apple. When I take the computer out of the remains of the box, water literally drips out of the speakers on the bottom.

I immediately phone Apple... Their response "We're very sorry. A replacement will be sent with highest priority. It should ship within the NEXT 4 WEEKS! "

> New expected ship date: November 9th. UNACCEPTABLE!

Two comments:
A.) TNT Express is pathetic. How can you "accidentally leave a package in the rain". It's not as if it isn't evident on the box that the contents are a computer. FedEx provides such a better service. I wish Apple would select a new logistics provider here in Europe.

B.) Apple customer service is equally pathetic. They have done ZERO to accommodate this situation. I am currently a windows user and this would be my first Apple. Instead of correcting the problem they have placed me at the back of the queue. I will cancel my order today out of principle.
That's one of the worst shipping stories I've ever heard. You're right, Apple should drop TNT if this is the kind of service it provides.

However, I don't believe Apple has placed you at the back of the queue. It has become clear that Apple is producing batches of iMacs with similar configurations, and the company is simply informing you of the latest date when a batch with your configuration is expected to be produced. Although Apple won't reschedule the production of thousands of iMacs to make another one for you, I'm sure that if you ask for a manager and try to work constructively with that manager, you can get expedited shipping free of charge, a discount for your inconvenience, and a free upgrade or other Apple goodies to keep your business.

Whatever you do, don't compromise your computing experience because of a stupid mistake made by a shipping company - you're really mostly punishing yourself!

[jimmyjjames]

I went in to the UBC bookstore and ordered a 20" iMac with 250Gb HD 1 gig of ram BT etc. and after being told that it would take 4 to 5 weeks I recieved it in 15 days.

This sure beats my B&W G3, wish I had it a long time ago.

Back to play I mean work

[edesignuk]

That sucks.
Yup, now I've got to go through all their troubleshooting ************ over the phone...great :rolleyes:

[dmseads]

Looks like we may have gotten lucky. Mine says its left Alaska, and that was at 3:45 pm

Oh man! Way to go FedEx! It's on the vehicle for delivery to me this morning. The thing essentially went Shanghai to Boston in about 24 hours. Of course, I'm at work all day. Hoping I can get down to the FedEx place tonight and pick it up there though.

[Mr. Anderson]

Things could be much worse....

When I take the computer out of the remains of the box, water literally drips out of the speakers on the bottom.


Ouch! That's just not right - and where do you live that you got the machine delivered by TNT Express...

D

[Deslock]

so tell me how it is...god i need a good review..It's amazing... a real pleasure to use (I have the 20").

I'm coming from Windows and am still getting used to OS X (and the keyboard layout). There are a few things I miss, but so far I'm impressed with everything.

The G5 iMac hardware is superb: simple design, attractive look, easy to setup. Some have complained about the disproportionately large border below the LCD, but it doesn't bother me.

Most of the time it runs completely silent, but once in a while I can hear a fan (but it's still quiet). Using the optical produces the only really noticeable sound (and it's not any louder than your typical optical drive).

I got the BT keyboard/mouse combo; it works well, though I leave my iMac on all the time and I initially planned to turn off the mouse and keyboard while I'm out (to save on batteries). But OS X takes several minutes to locate the mouse so I just leave the mouse/keyboard on all the time (dunno what that'll do to battery battery life). Note that when booting fresh or coming out of standby, OS X finds the mouse instantly... it only takes a while if you turn the mouse off and on while OS X is running.

It did not come with a wired keyboard or mouse.

Performance is quite good (single 512 MB RAM chip). It feels about the same as a 2+ GHz Windows box. Except that I've yet to experience the annoying random hard drive thrashing that happens occasionally under with Windows... and I dont see system slow-downs when copying files (Win32 multitasking blows).

I installed a second 512 MB chip from Crucial, but I get kernel panics with it, so Crucial's sending a replacement. Things get a bit chunky when managing a lot of hi-res photos with iPhoto, so I'm looking forward to running with 1GB. Accessing the innards to install the memory was easy.

[markiemark721]

Oh man! Way to go FedEx! It's on the vehicle for delivery to me this morning. The thing essentially went Shanghai to Boston in about 24 hours. Of course, I'm at work all day. Hoping I can get down to the FedEx place tonight and pick it up there though.
Hehe, same here, delivery attempted at 8 am, not bad. Shanghai to Oklahoma in 2 days....

[wdlove]

It. Is. BEAUTIFUL. Just moving my stuff over from my Quicksilver, I'll post some pics in a bit :D

I'm very happy for you edesignuk, congratulations. Looking forward to pictures and your review. ;)

Congratulations dmseads from a fellow Bostonian. Welcome to MacRumors. I hope that your day will pass by quickly. Do you attend the Boston Mac Group?

[edesignuk]

I'm very happy for you edesignuk, congratulations. Looking forward to pictures and your review. ;) Thanks wdlove, but it's not all smiles - see here (http://forums.macrumors.com/showthread.php?t=92712).

[Raveny]

has any other iMac G5 user noticed that when adjusting the volume while music is playing the speakers make strange noises?
They are also not as loud as the Apple pro speakers or?

[wdlove]

Thanks wdlove, but it's not all smiles - see here (http://forums.macrumors.com/showthread.php?t=92712).

That is a nice looking setup. ;) I hope that you are able to get your new iMac running smoothly. Try not to be disappointed just yet, edesignuk.

[Decanus]

has any other iMac G5 user noticed that when adjusting the volume while music is playing the speakers make strange noises?

Same here. Not just when playing music, but also when DVDs are playing. Pretty poor speakers compared with G4 iMac, but what does one expect?

Cheers

[edesignuk]

That is a nice looking setup. ;) I hope that you are able to get your new iMac running smoothly. Try not to be disappointed just yet, edesignuk.I'm not disappointed, I think it's a great machine. It's just irritating that there is something wrong with it from the get-go, and I;m gonna have to spend time on the phone with Apple getting 'em to fix it!

[swissqueso]

That's one of the worst shipping stories I've ever heard. You're right, Apple should drop TNT if this is the kind of service it provides.

However, I don't believe Apple has placed you at the back of the queue. It has become clear that Apple is producing batches of iMacs with similar configurations, and the company is simply informing you of the latest date when a batch with your configuration is expected to be produced. Although Apple won't reschedule the production of thousands of iMacs to make another one for you, I'm sure that if you ask for a manager and try to work constructively with that manager, you can get expedited shipping free of charge, a discount for your inconvenience, and a free upgrade or other Apple goodies to keep your business.

Whatever you do, don't compromise your computing experience because of a stupid mistake made by a shipping company - you're really mostly punishing yourself!


Latest update: Supervisor I spoke with yesterday called Shanghai this morning and informed me that November 3 is the earliest possible ship date. Sigh. :(

I expressed my disappointment and asked him to cancel the order altogether. He asked if there was anything he could do to make up for the situation. I asked him to review the size of my order and requested a discount. Although he didn't want to commit to a number on the phone, he finally agreed to offer a healthy rebate. With the discount and a commitment to November 3 ship date I accepted.

Guess I can spend another month checking my order status on the web every 5 minutes. :rolleyes:

[one3]

Same here. Not just when playing music, but also when DVDs are playing. Pretty poor speakers compared with G4 iMac, but what does one expect?

Cheers

Same here ... or similar ... if I have iTunes playing songs and a system sound chimes in it sounds cut off and weird. Also adjusting volume has that weird cut off sound too. Tried to look for some sort of fix / mention on Apple's support site and via Google but could not find any.... :(

BUT other then that my 20"-er is a beautiful machine.... i often get up from my desk just to walk around and admire it from all sides :) very happy with the performance over my G4-400 PowerMac too. I do a lot of design (print and web) and it's just a pleasure to do work on it. I don't know about gameplay (I don't play games) & video editing but for design work like print and web it's great!

[kjgnola]

I too get wierd sounds from the speakers. First it was just the odd clicky-pop noise with system event sounds and music were going at the same time. Now there is a vibrationy noise that occurs at "high" volumes. Kinda like the grill is loose or someting.

[sjl]

Latest update: Supervisor I spoke with yesterday called Shanghai this morning and informed me that November 3 is the earliest possible ship date. Sigh. :(

I expressed my disappointment and asked him to cancel the order altogether. He asked if there was anything he could do to make up for the situation. I asked him to review the size of my order and requested a discount. Although he didn't want to commit to a number on the phone, he finally agreed to offer a healthy rebate. With the discount and a commitment to November 3 ship date I accepted.

Guess I can spend another month checking my order status on the web every 5 minutes. :rolleyes:

Well, that sucks. I'm not sure I can top that, but consider this: I'm a Melbourne (Australia) resident. I ordered my iMac (stock 20") early in September (within no more than three days, probably two, of the announcement). I'm still waiting, with absolutely no news -- not a peep -- from Apple Australia to the reseller I ordered through.

I rang the Apple store (they have an online/phone ordering service that bypasses the retailers); they indicated that their customers are looking at the end of October for delivery. I spoke with Computers Now (another reseller, not the one I ordered through); they indicated that every store they've spoken with has the same story as the Apple store gave me. My reseller hasn't contact me; my guess is that he's not going to until he knows for certain when it's going to arrive.

I begin to understand, more and more, what my reseller said to me back when I bought my 1.25 GHz 15" PowerBook (shortly after it was available in Australia): he's in business in spite of, not because of, Apple Australia.

My summation of Apple: great products; but their business execution stinks to high heaven. I want that iMac for several reasons; arguably the biggest one is that I ended up in a hole (emotionally speaking) after working at a job that was ... uh ... less than brilliant; it's taken me three years to reach the point where I feel like doing a complex -- but educational -- programming task for the hell of it. Now events are conspiring to make it impossible to do the task I have in mind (kernel programming simply can't be done with just one computer, unless you're superhumanly patient.) Argh!

Oh, well, I guess I've waited three years to get to this point; I can wait another month or two... :rolleyes:

[Deadhead]

Hooray. This switcher got his email this morning. My iMac has been dispatched. Ordered 23 Sept, original OOB date 28 Oct.

The package hasn't shown up with TNT yet. Is this normal?

Also this thread is so long now that I can't find it and I wasn't really paying attention well enough before; but is there some other place that I can track this box coming into the UK via The Netherlands?

[arnegp]

Deadhead: check out http://www.apecode.com/appletrack/
track you european package there. :)

ANYONE! my package is getting real close now!
TNTs tracker says: OUT FOR DELIVERY
does this mean that i'll get it today?
is the package on the car?

the strange this is that where it said out for delivery the
location was a town some hours away from me.
maybe i have to wait till tomorrow... but tomorrow, i have
no chance to be home and get the package... exams...
damn it # #"$#" :o

[dmseads]

I'm very happy for you edesignuk, congratulations. Looking forward to pictures and your review. ;)

Congratulations dmseads from a fellow Bostonian. Welcome to MacRumors. I hope that your day will pass by quickly. Do you attend the Boston Mac Group?

Thanks wdlove. I love this iMac. Went and picked it up last night at the FedEx place. I know it's only been one night, but to all the switchers still out there waiting...it's MORE than worth it. This thing's a beauty. And I'm really impressed with OSX already.

What's the Boston Mac Group? Have you ever sat in on any of the tutorials over at the Cambridge Apple store? Anything worthwhile or no? One very happy switcher here! :D

[arnegp]

ITs here!
im unpacking it right now!
this must be one of the best moments ever :)

have to go :) jipiiiii :D :D :D

[stickyjohn]

Hooray. This switcher got his email this morning. My iMac has been dispatched. Ordered 23 Sept, original OOB date 28 Oct.


I ordered Sep 22, OOB Oct 21.. 20", no BT. Still waiting for my status to change from "open"..

Can't... last.. much.. longer....

[Maaij]

Latest update: Supervisor I spoke with yesterday called Shanghai this morning and informed me that November 3 is the earliest possible ship date. Sigh. :(

I expressed my disappointment and asked him to cancel the order altogether. He asked if there was anything he could do to make up for the situation. I asked him to review the size of my order and requested a discount. Although he didn't want to commit to a number on the phone, he finally agreed to offer a healthy rebate. With the discount and a commitment to November 3 ship date I accepted.

Guess I can spend another month checking my order status on the web every 5 minutes. :rolleyes:

hey swissqueso, What config did you order?
I am still waiting for my 20" 256mb,160GB,AE, BT mouse and keyboard. Order on 31 Aug oob was 12 Oct. Got a delay email from Apple. Now is oob 18 Oct.
Hope I will get it this time with no delay. Tell me you didnt order the same config. I dont want to wait till 3 Nov :)

[Arkitus]

Hello everybody!

I decided to join in too. I ordered an iMac 17" BT 512, on Sep 6th, and it shipped today.

here is the history form apecode.com:

17 okt 04 32 05 Flight Booked Apple Shanghai
14 okt 04 00 05 Data received from supplier Apple Shanghai
14 okt 04 30 60 departed from product source Kuehne & Nagel Shanghai
14 okt 04 05 00 boxes scanned Kuehne & Nagel Shanghai
14 okt 04 30 64 Departed from source Apple Shanghai

Two questions:

1) are newer items below or above older items?
2) can you please translate the stuff ive written? :confused: what does 17 okt flight booked mean? is it coming on the 17th?

Thanks.

[wdlove]

Thanks wdlove. I love this iMac. Went and picked it up last night at the FedEx place. I know it's only been one night, but to all the switchers still out there waiting...it's MORE than worth it. This thing's a beauty. And I'm really impressed with OSX already.

What's the Boston Mac Group? Have you ever sat in on any of the tutorials over at the Cambridge Apple store? Anything worthwhile or no? One very happy switcher here! :D

See the link below. I haven't personally sat through a tutorial there, but for a switcher would highly recommend attending the classes. You can also just go in and ask questions of a staff member at any time. Congratulations on switching, certain that you will enjoy.

http://www.bmac.org/

[andyblac]

Well,. just got yet another "Delayed E-Mail" i now have a date of 22 Oct, not very happy. so i have just emailed the Apple Store UK, saying just that. also i asked the question "Why are people with same configuration as myself, who ordered after me seem to be getting thiers ?"

I know i am not the only person still waiting, and i know there are people who have beening waiting longer, but why do apple give you a date knowing that they can not stick to it ?.

how can a company the size of apple have logistic problems ?

[andyblac]

I ordered Sep 22, OOB Oct 21.. 20", no BT. Still waiting for my status to change from "open"..

Can't... last.. much.. longer....

oh yes it can,i have my OOB date changed 3 times now, i now have a date of 22 Oct, but i ordered my 20" on 13 Sep. so dont hold your breath. i would be supprised if you got before mid november.

[wdlove]

I'm not disappointed, I think it's a great machine. It's just irritating that there is something wrong with it from the get-go, and I;m gonna have to spend time on the phone with Apple getting 'em to fix it!

I agree that it would be irritating to have a new machine that's not working properly. Please let us know how it goes after you speak with Apple, edesignuk. ;)

[Abulia]

Yea! :) I now get to begin the joy that is the daily tracking game! :D

17" / 1.8 / 256 MB / 80 GB / BT (BTO)

Ordered: 9/27/04
Estimated Ship: 10/26/04
Actual Ship: 10/14/04
Estimated Arrival: 10/20/04

Currently at FedEx ramp in Shanghai! Here's hoping I see it next week in Utah! Have two sticks of 1 GB Crucial memory standing by.

- Don

[JRichardson]

I ordered my iMac G5 on October 4th. 20" / 512 RAM / 250Gig / BT installed but wired keyboard / AirPort card. Order is stil listed as "Open" with estimated ship date of 11/03/04, the same it has been for the last 10 days. It looks like many (but not all) folks here have had the iMac shipped in two weeks or less, so my hope is that my ship date is sometime next week instead of two weeks after that.

-Jeff

[gatorron]

Uh, JRichardson, maybe you shouldn't hold your breath too long.

My BTO:

Ordered 8/31/04:
Shipped 9/24/04:
Received 9/29/04.

Mine shipped air mail from Shaing Hai. Apple widely publicized that an unspecified number of "early orders" would be shipped via air. This was a strategy to create buzz, reward early orderers and no doubt get models in their stores. The company noted that it was taking a "profit hit" for doing so.

At some point, the machine will begin shipping via "slow boat from China," literally.

Not sure if this point has been reached yet. Be assured, the wait will be worth it. This machine is -- by far -- the best computer I've ever used or owned.

[stickyjohn]

oh yes it can,i have my OOB date changed 3 times now, i now have a date of 22 Oct, but i ordered my 20" on 13 Sep. so dont hold your breath. i would be supprised if you got before mid november.

Don't say that. I need to believe it's shipping soon. I can't keep checking status as often as I do.. my productivity has dropped..

[TheRat]

This is my situation:

- Ordered on 9/20
- iMacs are Backordered
- Westworld (whom I ordered from) has very low shipping priority
- Their supplies of 20-inches have been a trickle
- They have 15 seperate Special orders, including mine.
- My special order is on a 20 inch
- They have had one special order come in the the past month.
- I don't have an OOB Date, or an estimated arrival date.
- So I don't know how long I could be waiting, because i'll only know it's coming when it's here.
- I live in Victoria, B.C., Canada

:(

[scdreger]

Well I walked into my local apple store today planning on getting a 20" lcd for my powerbook, but instead I left with a new 20" imac. I stopped by fry's (hate that place) on the way home and picked up a gig of matched ram..I love this thing. Nice and fast and the screen seems monstrous....like I said today is a good day.

[tech4all]

I stopped by fry's (hate that place)

Why do you hate Fry's? They got a lot of selection. Which Fry's was it? :confused:

[scdreger]

Why do you hate Fry's? They got a lot of selection. Which Fry's was it? :confused:

Because it is always crazy and crowded. The upgrade isle where you have to go to get the ram is a joke. you stand not in a line, but just around some sales guy while he is helping someone else and just wait (10-15min) for someone to help you while the area crawls with people trying to do the same. Then you pray you don't need to return anything because the return line looks horrific at all times. BUT they are the only place around here (I live in Huntington Beach but the Frys Im talking about is in Fountain Valley) that I can walk in and leave with a gig of mathed brand name ram without paying through the nose for it.

[MacinDoc]

This is my situation:

- Ordered on 9/20
- iMacs are Backordered
- Westworld (whom I ordered from) has very low shipping priority
- Their supplies of 20-inches have been a trickle
- They have 15 seperate Special orders, including mine.
- My special order is on a 20 inch
- They have had one special order come in the the past month.
- I don't have an OOB Date, or an estimated arrival date.
- So I don't know how long I could be waiting, because i'll only know it's coming when it's here.
- I live in Victoria, B.C., Canada

:(
Reading your story made me realize how lucky I was to get my BTO 20" iMac so quickly - I actually received it several days before the estimated ship date. I think this shows how little respect Apple has for its resellers - customers at Apple stores appear to be a much higher priority for Apple. The question is, how long will it be until the resellers (and their customers) tell Apple where to go...

For now, I wouldn't order any new Apple products anywhere but at the Apple Store, where I've had very good service and prompt shipping with all the items I've recently purchased (iPod, iMac G5, Airport Express).

Don't give up, though, you'll be glad when you finally get it!

[tola]

Yea! :) I now get to begin the joy that is the daily tracking game! :D

17" / 1.8 / 256 MB / 80 GB / BT (BTO)

Ordered: 9/27/04
Estimated Ship: 10/26/04
Actual Ship: 10/14/04
Estimated Arrival: 10/20/04

Currently at FedEx ramp in Shanghai! Here's hoping I see it next week in Utah! Have two sticks of 1 GB Crucial memory standing by.

- Don

Wow! This is virtually the same configuration of mine (only difference is 512MB RAM instead of 256). I ordered mine 9/28, and the estimated ship is 11/2. I hope that actual ship is like yours... :)

[tola]

Yea! :) I now get to begin the joy that is the daily tracking game! :D

17" / 1.8 / 256 MB / 80 GB / BT (BTO)

Ordered: 9/27/04
Estimated Ship: 10/26/04
Actual Ship: 10/14/04
Estimated Arrival: 10/20/04

Currently at FedEx ramp in Shanghai! Here's hoping I see it next week in Utah! Have two sticks of 1 GB Crucial memory standing by.

- Don

Did you order directly through Apple Store or from a reseller?

[melchior]

i'm sick of waiting. i have no more enthusiasm for a new computer. i should just wait for the rev. b.

apple doesn't care a damn about australia.

i bet they don't even bother to send me a second 'late shipping notice' =P

grrrrness!

[Telomar]

i'm sick of waiting. i have no more enthusiasm for a new computer. i should just wait for the rev. b.

apple doesn't care a damn about australia.

i bet they don't even bother to send me a second 'late shipping notice' =P

grrrrness!As I understand it Apple Australia didn't use express shipping for their orders. They almost all came by freight ships hence their long delays.

If it helps there is also a shipment due October 19.

Edit: On an aside just be thankful they didn't lose your's =P I'm not here for one delivery and the package goes missing.

[iReilly]

Where are the new iMacs assembled in China? There was a very large earthquake overnight and I'm wondering if my new iMac is now on the floor in little pieces... :eek:

[stillwater]

Where are the new iMacs assembled in China? There was a very large earthquake overnight and I'm wondering if my new iMac is now on the floor in little pieces... :eek:

I wouldn't worry about the quake that much. The epicenter was well off shore near Taiwan. It was a 6.7 on the richter scale which is more of a moderate quake.

[Abulia]

Did you order directly through Apple Store or from a reseller?Apple Store online w/ Edu discount.

As of this morning:
Oct 15, 2004 10:13 PM At local FedEx facility SHANGHAI CN

- Don

[hoggdogg]

I purchased my 20" iMac G5 (512RAM, 250Gb) on 5 Oct and am still checking the delievery status like most, about every 10 minutes or so. I have seen postings indicating iMacs purchased through the Apple education program may have shipped with more priority...is there any truth to this?

Ordered: 5 Oct
Estimated Ship: On/before 4 Nov

This is my first Mac, I am making the big switch...

[guy_davis]

I purchased my 20" iMac G5 (512RAM, 250Gb) on 5 Oct and am still checking the delievery status like most, about every 10 minutes or so. I have seen postings indicating iMacs purchased through the Apple education program may have shipped with more priority...is there any truth to this?

Sorry, but if anything Education channel shipments are lower priority than regular sales. I ordered a stock 20" iMac through the Apple Canada On-line store on August 31st. After a delay email from Apple, my OOB ship date slipped from September 30 to November 1st. The two places in Calgary (Westworld and the UofC Microstore) that offer Ed discounts are still saying there is a 4+ week wait and that they've delivered no 20" systems to Ed customers yet.

Another poster cancelled his Ed order and paid full price to get the a machine in about 2 weeks through CDW online. So if you're in a rush, I strongly don't recommend you use the Education channel. My SO doesn't actually need the computer for her university program until February so I'm in no rush. I figure if I see it before Christmas, I'll be happy.

[hoggdogg]

I figure if I see it before Christmas, I'll be happy.

Yikes!! I think I will give it a week, then maybe try somewhere else if they push my order back a month like yours! Thanks for the tip...

[wdlove]

i'm sick of waiting. i have no more enthusiasm for a new computer. i should just wait for the rev. b.

apple doesn't care a damn about australia.

i bet they don't even bother to send me a second 'late shipping notice' =P

grrrrness!

I'm positive that your enthusiasm will return when you have your iMac in hand. Waiting isn't easy. The Rev. B could still have the same wait problems.

[veedubdrew]

Three years of fixing adware and spyware and virii and WinXP FUBARs has led me to buy my parents a new iMac. I'm pleasantly surprised that it shipped early! BTO as follows:

17" iMac G5
512 RAM
80GB HDD
No AirPort
No Bluetooth
Government Employee Purchase

Ordered 9/29/04 with an On or Before Date of 10/27/04. Shipped out today, 10/15/04, from Shanghai!!! Supposed to arrive at their house in Portland on Wednesday, 10/20/04. I'm gonna beat that Gateway XP machine with a baseball bat when I go visit next...

-Drew

[hoggdogg]

I'm gonna beat that Gateway XP machine with a baseball bat when I go visit next...

I am switching from a Gateway XP machine...can't wait to do the same. Micro$$oft has driven me crazy for the last time...looking forward to my new iMac.

[Andymileend]

i'm sick of waiting. i have no more enthusiasm for a new computer. i should just wait for the rev. b.

apple doesn't care a damn about australia.

i bet they don't even bother to send me a second 'late shipping notice' =P

grrrrness!

I ordered a 20 inch at my local reseller (in Adelaide Australia) on September the Ist. I was the second person to order an ImacG5 at this store and they have no information from Apple when their shipment of 30 Imacs is coming. Hopefully in the second half of October. With the build up of shipping delays I think it would be a while before Apple would be considering a Rev B. Hang in there mate Im sure it will be worth waiting for.

[Masteric]

I am not sure that I buy the argument that Apple is intentionally witholding educational orders and shipping out full price purchases first. I ordered on Oct. 4th and I am getting the same OOB November 2nd, 2004 ship date that everyone else seems to be getting.

If others who ordered around the same time start to receive theirs and I don't receive mine then I guess I will buy off on that, but that would be very bad business on the side of Apple and I don't think they would want that kind of mark on their reputation. If they were going to be that way then why offer the education discount at all?

They did ship my iSight and printer right away. I had them in my possession about 2-3 days after I ordered.

Eric

P.S. I am in the US and ordered direct from the Apple Store. I don't know if that will make a difference or not. At least I can login to the web site every five minutes, like everyone else, and see that the status hasn't changed.

[TheRat]

This is my situation:

- Ordered on 9/20
- iMacs are Backordered
- Westworld (whom I ordered from) has very low shipping priority
- Their supplies of 20-inches have been a trickle
- They have 15 seperate Special orders, including mine.
- My special order is on a 20 inch
- They have had one special order come in the the past month.
- I don't have an OOB Date, or an estimated arrival date.
- So I don't know how long I could be waiting, because i'll only know it's coming when it's here.
- I live in Victoria, B.C., Canada
- I purchased it with my dad's educational discount.
- I currently have 3 hours of footage (including a wedding) on DV that I need to edit and burn onto a DVD, and no way to do that until I get my imac.

I've posted this before, but I added two more points.

I'm f'd.

:(

I'll be glad when I get it, but I don't want it to be November, for crying out sideways. That's just ridiculous.

[sulphurlad]

Walked into CompUSA and bought the Display. It was only out of the box for 12 hours....... They can't keep 'em in. Bought it for my Wife, :cool: , Yeah right, that's just what I told her. I love the thing. 17", SD, 40GB HD. Finally replaced her windows box, couldn't keep the damn crap off it. I hate windoze, an I'm and MCSE. hehehe. Bought my 1st Mac in december of last year, and bought 3 more since. OS X is great. Keep up the good work.

[Deadhead]

Hooray. This switcher got his email this morning. My iMac has been dispatched. Ordered 23 Sept, original OOB date 28 Oct.

The package hasn't shown up with TNT yet. Is this normal?

Also this thread is so long now that I can't find it and I wasn't really paying attention well enough before; but is there some other place that I can track this box coming into the UK via The Netherlands?

I'm an Education customer via Apple UK and mine was shipped 2 weeks before the quoted OOB date.

Of course, it still hasn't left Shanghai yet ...

[JRichardson]

Walked into CompUSA and bought the Display.

The CompUSA in my town has been selling their display units as well, which is a real shame because it means that potential customers can't even see the machines. I had a tough time choosing between the 17" and the 20" because I couldn't see the difference. I decided to splurge and go for the 20" (bought through the online AppleStore because it was BTO); hopefully it will be worth the extra $400.

-Jeff

[MacinDoc]

The CompUSA in my town has been selling their display units as well, which is a real shame because it means that potential customers can't even see the machines. I had a tough time choosing between the 17" and the 20" because I couldn't see the difference. I decided to splurge and go for the 20" (bought through the online AppleStore because it was BTO); hopefully it will be worth the extra $400.

-Jeff
You not only get more screen real estate with the 20", but you also get a much higher quality screen with better brightness and an improved viewing angle. The larger HD on the 20" model doesn't hurt, either.

[funkycheesywhit]

Ordered BTO 20" iMac 1st Sept. After 6 weeks it finally arrived yesterday. What a great machine!!! No dead pixels, bright, sharp display. I maxed it out...2GB RAM, BT, APE, 250GB drive and wireless keyboard and mouse. The mouse sucks though...not only because it is one button without scroll wheel but the button is too sensitive even at firmest setting and there is a slight delay between mouse move and cursor move...but the BT keyboard is great. It is actually second BT keyboard from Apple and it is very good. Very responsive and the batteries last forever...the first Apple BT keyboard I bought in April, I have never turned it off and the batteries are still in pretty good shape.

I have not much time to get into heavy work with it yet but even at "Automatic" Energy Savings it blows the doors off my 1GHz PowerMac with 1GB RAM. I work alot in Illustrator and Photoshop with large documents (A2 and larger at print resolution - 120dpcm) and there is just no comparison...the iMac is so much more responsive...and when opening/rendering an Illustrator documnet in Photoshop it is amazing...insted of waiting 1-3 minutes the Illustrator doc is rasterized in seconds!!! I love it!!! Too all those still waiting it is worth the wait...

[kjgnola]

I purchased mine on 8/31 on actually received it before the OOB date. So I don't know if I buy the Ed. orders get low priority either.

Honestly, I couldn't tell you how Apple is shipping, for all I know it could be alphabetical by mother's maiden name. I have seen almost identical orders going to the same country (US) get shipped IMO screwy, an order placed after one (several days that is) go out before an earlier place order. These were same order types meaning both ED orders.

I did read the story about the guy who cancelled his ed order and go through CDW, or maybe it was the other way around, cancelled CDW order and went full price no BTO through Apple Store Online. Can't remember now but yes it did change his ship time.

Just like those that are receiving the 'We're sorry, our bad.' letters now that are seeing similar orders placed after them go out while their order sits.
Enough rambling, no one really knows. I doubt Apple could even answer this one. :confused:

[one3]

...but the BT keyboard is great. It is actually second BT keyboard from Apple and it is very good. Very responsive and the batteries last forever...the first Apple BT keyboard I bought in April, I have never turned it off and the batteries are still in pretty good shape.



Does the BT keyboard have USB ports on it?

[Trekkie]

Does the BT keyboard have USB ports on it?

nope

[gatorron]

Does the BT keyboard have USB ports on it?

And you don't want/need them...

[kr00zn]

I'm so excited! :D

I ordered mine on 10/4. I just shipped last night from Shanghai and today it landed in Anchorage. The scheduled arrival date is 10/20. I've already got my new speakers, external backup drive, and Airport base station so I'm ready to get rid of this awful old Win 98 pc forever!!!

[gatorron]

The mouse sucks though...not only because it is one button without scroll wheel but the button is too sensitive even at firmest setting and there is a slight delay between mouse move and cursor move...

Yeah. Love everything about this machine...except the one-button BT mouse.

Broke down today and ordered a RadTech 3-button.

I do too much surfing...I want to avoid Repetitive Motion Injuries.

Sorry, Apple, but this is one thing PCs have on you. The only thing, BTW.

KJ! Did you get my email? How's your project going?

[TheRat]

If anyone ordered a 20 inch 1.8 ghz imac with 1 gig (2 dimms) of ram, 250 gigs of hard drive space, no bluetooth but with an airport extreme card pre-installed after 9/20 and you've had it shipped, i'd advise you to contain your excitement.

that is all.




























:(

[JoanSews]

Now I just gotta get home to set it up....it's gonna be a l-o-n-g afternoon...

I still remember when my first Mac arrived -- a Performa 6100 (10 1/2 years ago!) -- my boss, also my friend, sent me home early so I could set up my new and first computer! :)

Joan

[stickyjohn]

If anyone ordered a 20 inch 1.8 ghz imac with 1 gig (2 dimms) of ram, 250 gigs of hard drive space, no bluetooth but with an airport extreme card pre-installed after 9/20 and you've had it shipped, i'd advise you to contain your excitement.

that is all.

:(

Why do you say that? Did you hear something? I ordered a very similar spec machine - with 512Mb RAM - on Sep 22 and my OOB is still 21/10. Don't try and change my optimistic outlook and belief that Apple are working hard to cheer me up.

[mtorres]

Unable to get information about when to expect my IMAC G5 here in the U.S. - my sales agent simply says they have no information as to when they will be shipping, which I simply cannot believe.

Anyone here know when these babies might be landing in the US?

Wouldn't you think Apple would have figured out how to do this by now? Man, it's frustrating


M. Torres
Spokane WA

[TheRat]

My reseller will only know when it hits the door.

You're not alone.

[agibb]

Ordered from the education store (UK) 6th October. Shipped 17/10. 17", BT mouse & keyboard, 160GB Hard drive. Otherwise standard.

Nothing else appears on the tracking page yet, though.

Can't wait! Good luck to all those still waiting.

[wdlove]

I'm so excited! :D

I ordered mine on 10/4. I just shipped last night from Shanghai and today it landed in Anchorage. The scheduled arrival date is 10/20. I've already got my new speakers, external backup drive, and Airport base station so I'm ready to get rid of this awful old Win 98 pc forever!!!

Welcome to the Mac side and MacRumors. Your excitement definitely shows. What type if external drive and speakers did you purchase? How long have you been a PC user?

[kjgnola]

Yeah. Love everything about this machine...except the one-button BT mouse.

Broke down today and ordered a RadTech 3-button.

I do too much surfing...I want to avoid Repetitive Motion Injuries.

Sorry, Apple, but this is one thing PCs have on you. The only thing, BTW.

KJ! Did you get my email? How's your project going?

I did get the email, thanks again! Right now we have just briefly discussed it, we are in the process of doing an energy audit on a building right now (a hotel) afterwards we get started on our presentation.

I've been looking at the RadTecg mouse as well, but I am trying to get used to the one-button. Don't know if that one will work out though :)

By the way, I am up to 1 gig now and lovin' it. the 128 really made a difference.

[melchior]

for those interested, apple australia now say they are shipping tons of imacs from china between the 19th and the 23rd.

They are *hoping* to get my iMac to me before november. pfft.

I am seriously considering cancelling my order and waiting for rev. b

stuck in a dilemma now. but really just being irrational because i'm annoyed apple doesn't give a **** about australia.

lalala.

[nursers]

for those interested, apple australia now say they are shipping tons of imacs from china between the 19th and the 23rd.

They are *hoping* to get my iMac to me before november. pfft.

I am seriously considering cancelling my order and waiting for rev. b

stuck in a dilemma now. but really just being irrational because i'm annoyed apple doesn't give a **** about australia.

lalala.

Bloody hell! When did you order yours again? And I wonder what they mean by 'tons' :mad:

[mac_au]

Hi, I've also been waiting since 31/8 for an Australian delivery.

When they missed yet another ship date I rang today to be initially told that the system said that my iMac had not yet been built. The Apple store person was surprised by this and told me that she would investigate the matter and call me back.

She called back about two hours later to tell me that they "thought" my iMac was one of a number arriving in Sydney tomorrow. She thought I should receive it in Melbourne by Thursday....we shall see....

I have heard before that in Australia we don't get a shipping notification until it leaves the warehouse in Sydney - and so this seems consistent with what the Apple store person told me today. She seemed to genuinely look into it rather than simply give me the answer I wanted to hear (which I have had before!).

By the way - I ordered a 20 inch with 250GB HD, 1GB RAM (2 DIMMS), BT, Wireless Keyboard and Mouse.

[melchior]

Don't we live in the lucky country? what, with the incredible swing of voters IN FAVOUR of right wing politics AND apple doesn't ship us our imacs on time *hmph*

and yes, it is true. Apple australia get these vague memos from Apple US, that seem to go something like... Good morning Apple Australia, we see you are a a large market for imacs and want them desperately. Don't worry that you have orders waiting from 48 days ago, we are sending your 'some' imacs 'soon.

so yeah, they arrive in the country, they sit around in the warehouse and on the dock or whatever for weeks then startrak comes to pick them up and finally, at that moment we get our shipping notification saying "your imac has shipped, it will arrive tomorrow"

Hi, I've also been waiting since 31/8 for an Australian delivery.

When they missed yet another ship date I rang today to be initially told that the system said that my iMac had not yet been built. The Apple store person was surprised by this and told me that she would investigate the matter and call me back.

She called back about two hours later to tell me that they "thought" my iMac was one of a number arriving in Sydney tomorrow. She thought I should receive it in Melbourne by Thursday....we shall see....

I have heard before that in Australia we don't get a shipping notification until it leaves the warehouse in Sydney - and so this seems consistent with what the Apple store person told me today. She seemed to genuinely look into it rather than simply give me the answer I wanted to hear (which I have had before!).

By the way - I ordered a 20 inch with 250GB HD, 1GB RAM (2 DIMMS), BT, Wireless Keyboard and Mouse.

[mac_au]

And you'll like this Melchior....

If you go to the online Apple Store (AUS) now and set-up the custom config I ordered it says shipping in 2-4 days!!! That's great seeing as though I've been waiting since 31/8.

If you select the base 20 inch it says 2-3 weeks?!?!?

Can't figure it out. Could be a mistake or maybe there are a few too many BTOs on that ship.

[nursers]

And you'll like this Melchior....

If you go to the online Apple Store (AUS) now and set-up the custom config I ordered it says shipping in 2-4 days!!! That's great seeing as though I've been waiting since 31/8.

If you select the base 20 inch it says 2-3 weeks?!?!?

Can't figure it out. Could be a mistake or maybe there are a few too many BTOs on that ship.

It's all a bit bizarre. Please let us know if yours does arrive this week. I only ordered on 16th Sept, and ship date is 26/10......

Regarding BTO's, I had just presumed they did the building on arrival in Oz - you are saying it's all done in China?

[mac_au]

From what I understand, the BTOs with bluetooth have a different logic board (happy to be corrected if I am wrong). In that case I imagine they need to be assembled overseas.

Perhaps RAM etc could be added here - but my understanding (based only forum discussions) is that they are all assembled overseas.

[melchior]

And you'll like this Melchior....

If you go to the online Apple Store (AUS) now and set-up the custom config I ordered it says shipping in 2-4 days!!! That's great seeing as though I've been waiting since 31/8.

If you select the base 20 inch it says 2-3 weeks?!?!?

Can't figure it out. Could be a mistake or maybe there are a few too many BTOs on that ship.


i can hardly believe it. but you know what is really funny? the 20" stock will take 2-3 weeks, add any bto to it. BT, AP or 1gb of ram and suddenly it's only 2-3 days.

blows my mind.

[fly pusher]

I ordering on the 8/31 with a delivery estimate of 10/5.

On 10/8 I get a delay E-mail pushing back to 10/15

Then on 10/15 another delay to 10/22 (at least the delay E-mails are now going out on time).

Apple store people are nice but fundamentally clueless and powerless to do anything. One even informs me that my 'G5' will be made in Cork !

Anyway, imagine my amazement when I did my daily 'more from boredom than hope' check of the Apple store status page.

Its shipped !

Mind you, I have no E-mail confirmation, the Apple tracking page doesnt work and the reference number isnt recognised by the TNT site.

So I'm relieved to inform you all that Apple are maintaining the impressive record of professionalism they have displayed so far.

You wouldn't expect anything less eh ?

[Dolo]

Hi!

My Order Status just went to "Shipped" and I also got my Shipping Confirmation. :D

It's an iMac 17" SD + 512 MB RAM instead of 256 + Bluetooth Desktop

I ordered on 10/15.

My former shipping date was 10/13, then I got an eMail saying it will be shipped on 10/19, well and today it shipped.

Does anybody know wether there is a better way to track your iMac (i'm from Germany)?

Christian

[Masteric]

How can you order on 10/15 and say you originally had a 10/13 ship date??

I ordered on 10/4 (20" BTO, BT, AP, 1GB). No update yet. Still "open" with a OOB 11/02.

[JRichardson]

I think that "Dolo" just mistyped. In a previous post, Dolo/Christian said that the order was placed on Sept. 15th.

-Jeff

[wdlove]

i can hardly believe it. but you know what is really funny? the 20" stock will take 2-3 weeks, add any bto to it. BT, AP or 1gb of ram and suddenly it's only 2-3 days.

blows my mind.

That doesn't really make sense. Apple just seems to keep surprising us. :D

[swissqueso]

hey swissqueso, What config did you order?
I am still waiting for my 20" 256mb,160GB,AE, BT mouse and keyboard. Order on 31 Aug oob was 12 Oct. Got a delay email from Apple. Now is oob 18 Oct.
Hope I will get it this time with no delay. Tell me you didnt order the same config. I dont want to wait till 3 Nov :)

1st order: iMac Aquarium :)
> Placed Sep 10
> Shipped Oct 1
> Received Oct 12 but under 30 cm of water courtesy of TNT Express

Replacement order: 20", 1Gb, 250 Gb, Airport, BT Keyboard/Mouse
> Placed Oct 12
> Est. Ship: Nov 3

Let's hope for sunny weather here in Switzerland for the week of the delivery... would hate for them to do this again.

[rdowns]

I've had mine about 3 weeks now. Just got my credit card bill today and am still elated over my purchase. Hang tough- none of this cancel and wait for Rev. B crap.

[viggen9]

I ordered mine from apple online Education store (USA) configured as follows:

iMac G5 / 512MB RAM / AE / 80GB / 17" / 1.6 GHz / combo drive

Ordered 9/24
Estimated Ship 10/26 (apple's idea of 3-4 weeks)
Actual Ship: ????
Arrival: ????

I hope it comes soon because I sold my iBook and it goes to its new home on 10/23 (this saturday).

[TheRat]

heh. I have three hours of footage to edit (including a wedding which I promised i'd get to the bride and groom before nov.) and my discman of 3 years just broke.

I'm stressed right the fack out. GET HERE.

GGGHAAAARRRRGGGLLLEEBLEEAAHHHHHH/////dot.

[sjl]

And you'll like this Melchior....

If you go to the online Apple Store (AUS) now and set-up the custom config I ordered it says shipping in 2-4 days!!! That's great seeing as though I've been waiting since 31/8.

If you select the base 20 inch it says 2-3 weeks?!?!?

Can't figure it out. Could be a mistake or maybe there are a few too many BTOs on that ship.

Strange. Just tried configuring up a 20" iMac with 1 GB RAM, and another 20" iMac with Bluetooth, but otherwise stock; got the same result every time: two to three weeks.

It's been over six weeks now since I ordered my (stock!) 20" iMac. Still waiting. Rang the reseller, and got the same answer: no news. I suggested that he might contact Apple and try to persuade them to sweeten the pot. He gave me his supplier's contact number for me to ring and try to persuade. :D I mean, if they'd shipped on time, that'd be fine -- but they didn't, it's been double the original estimate, and we're still waiting. I'm tipping arrival some time in November.

Sigh. Damnit all to hell and back ...

[melchior]

Strange. Just tried configuring up a 20" iMac with 1 GB RAM, and another 20" iMac with Bluetooth, but otherwise stock; got the same result every time: two to three weeks.

It's been over six weeks now since I ordered my (stock!) 20" iMac. Still waiting. Rang the reseller, and got the same answer: no news. I suggested that he might contact Apple and try to persuade them to sweeten the pot. He gave me his supplier's contact number for me to ring and try to persuade. :D I mean, if they'd shipped on time, that'd be fine -- but they didn't, it's been double the original estimate, and we're still waiting. I'm tipping arrival some time in November.

Sigh. Damnit all to hell and back ...

weird, must have been a weird problem they were having last night. the 'order status' has not been functioning all day long.

just spoke with apple on the phone (again) according to that woman macs are arriving between the 18th and the 22nd and will be allocated as they arrive. as yet, my mac has not been allocated. she said it would be allocated tonight probably and i should expect it friday or monday. wishful thinking sounds to me. but you never know! if they keep talking out their arse eventually it's going to come true.

[guy_davis]

Well I finally received the shipping notification from Apple. I purchased a stock 20" on the Apple Canada on-line store as an education customer on August 31. Judging by this forum, I can expect shipping to take between 3 days to 3 weeks from Shanghai, though it will probably be 4-8 days. Now it's off to compulsively clicking the Fedex tracking page.

Hang in there everyone! :)

[wdlove]

Strange. Just tried configuring up a 20" iMac with 1 GB RAM, and another 20" iMac with Bluetooth, but otherwise stock; got the same result every time: two to three weeks.

It's been over six weeks now since I ordered my (stock!) 20" iMac. Still waiting. Rang the reseller, and got the same answer: no news. I suggested that he might contact Apple and try to persuade them to sweeten the pot. He gave me his supplier's contact number for me to ring and try to persuade. :D I mean, if they'd shipped on time, that'd be fine -- but they didn't, it's been double the original estimate, and we're still waiting. I'm tipping arrival some time in November.

Sigh. Damnit all to hell and back ...

Patience is what is needed, Mac people need to be a patient lot. If you call Apple it is best to do it with a pleasant firm voice. The ones answering the calls are doing the best that they can. They have no real control over the situation.

[dmseads]

Be assured, the wait will be worth it. This machine is -- by far -- the best computer I've ever used or owned.

I'll second that. The thing's incredible. Single best purchase (of any kind) I've made in a long time. Satisfaction level is off the charts, and soaring higher everytime I sit down at the thing and learn a little something more. Wish I'd made the switch to Apple a long time ago.

I was thinking about cancelling my order (after the 2nd delay email). Would've been a huge mistake. Hang in there and I guarantee you'll be ecstatic you did.

[Abulia]

Mine arrived yesterday, two days early! Good job, FedEx! :D

Apple...not so good job. :(

No dead pixels but this machine makes an annoying whining noise out of the box. It appears to be fan-related. I've started going the rounds with Apple Tech Support and it doesn't look good. (I have, historically, had really bad luck with Apple Tech Support. Maybe I need to be less nice and more "pissed off customer?")

Oh well, guess I'll start a new thread on the noise issue.

- Don

[viggen9]

So I ordered my iMac 1.6 Combo / AE / 512 / 80GB a few weeks ago on the online Education store and it hasn't shipped yet. So it occurred to me that I could just call down to the local Apple store here to see if they have any in stock.

so I called the local store, explain that I have placed an online order, and sure enough they have my iMac in stock! They said it shouldn't be a problem to cancel my online order and buy it locally, so they put an iMac on hold for me and transfer my call to the online store so I can cancel my order there. The woman on the online store said she could cancel it no problem, but then I wouldn't qualify for the $99 printer rebate offer since the printer and computer wouldn't be on the same receipt. So I ask her to just keep the order.

Then I call back down to the local store to have them take the iMac off hold. The woman at the local store says that I can just return the printer to them and they will sell me a new printer with my new iMac so it will all be on the same receipt. Woohoo! So I call the online store back to once again cancel the order. The guy says, "sure, I can do that, but if you keep your online order I will give you an additional $50 off". AAH!

So I said sure, let's keep it on the online store. Then I called the local store back to see if they would match that, but they said they can't give any discounts beyond the education price :(. I was so so so so so close to getting my iMac tonight. And now I still have to wait for the one to come from china. Supposed to ship on the 26th of October.

I'm in so much pain. Why must they give me $50... I wanted it now... but can't pass up the $50 off. AAAAGH

[gatorron]

No dead pixels but this machine makes an annoying whining noise out of the box. It appears to be fan-related....

- Don

Don, check out :

http://discussions.info.apple.com/webx?14@144.STGwaaamzP2.3@.689b1277

Some folks have had replacement PSUs sent to them that reduced the noise, others had Midplane Assemblies sent to them.

My own experience is that the unit's noise level varies from nothing to a barely audible (I believe one fan on) hum to a louder hum, corresponding to ambient room temerature. At or below 75 F, no fan. 75F to 78F one fan. Somewhere around 80 F, more than one fan.

However, the noise of one or even more fans is not annoying, and I don't even think about it, until I read a post where someone says it is too loud.

[sjl]

Patience is what is needed, Mac people need to be a patient lot. If you call Apple it is best to do it with a pleasant firm voice. The ones answering the calls are doing the best that they can. They have no real control over the situation.

Oh, I realise this. You catch a lot more flies with honey than you do with vinegar. :D This is a case of "nothing ventured, nothing gained"; in the worst case, I get a stock 20" iMac. In the best case, I get a stock 20" iMac plus a sweetener. :p Either way, I'm still happy. Mostly. :D

At this rate, the odds are good that I'll get my new iMac around the same time that I move into my new home (although I'm yet to actually put an offer in on the latter ;)) ... would be a nice house warming present to myself. :p

[stickyjohn]

I spent the day wondering if I should cancel the order for the 20" iMac and get that brand new - and in stock! - PowerMac instead. I'm sure I could make do with my CRT monitor until I could afford a nice 20" Apple display...

In the end though, I think I've decided that the iMac is better value. So I'll at least wait and see if the OOB date (10/22) happens..

[mac_au]

Hi,

Still no shipping notice despite earlier promises.... Received an email today from Apple telling me that "all" iMacs are scheduled to ship by 23 October 2004. Not sure if that is from overseas or Sydney. They didn't tell me.

However, a friend of mine actually received his today. Yes delivered! He ordered stock 17 through a reseller. Still, first actual iMac I've heard of being delivered in Australia that wasn't a store demo version.

They must be here soon!

[fly pusher]

So I ordered my iMac 1.6 Combo / AE / 512 / 80GB a few weeks ago on the online Education store and it hasn't shipped yet. So it occurred to me that I could just call down to the local Apple store here to see if they have any in stock.

so I called the local store, explain that I have placed an online order, and sure enough they have my iMac in stock! They said it shouldn't be a problem to cancel my online order and buy it locally, so they put an iMac on hold for me and transfer my call to the online store so I can cancel my order there. The woman on the online store said she could cancel it no problem, but then I wouldn't qualify for the $99 printer rebate offer since the printer and computer wouldn't be on the same receipt. So I ask her to just keep the order.

Then I call back down to the local store to have them take the iMac off hold. The woman at the local store says that I can just return the printer to them and they will sell me a new printer with my new iMac so it will all be on the same receipt. Woohoo! So I call the online store back to once again cancel the order. The guy says, "sure, I can do that, but if you keep your online order I will give you an additional $50 off". AAH!

So I said sure, let's keep it on the online store. Then I called the local store back to see if they would match that, but they said they can't give any discounts beyond the education price :(. I was so so so so so close to getting my iMac tonight. And now I still have to wait for the one to come from china. Supposed to ship on the 26th of October.

I'm in so much pain. Why must they give me $50... I wanted it now... but can't pass up the $50 off. AAAAGH

Hey, good for you. $50 is not bad..

But from a business point of view this is insane. Apple has its different retail branches bidding against one another for the same sale !

There'll be some excrement flying if/when the bosses hear about this....

[coco A]

i think i would have passed up the $50 to get the mac tonight... i ordered my 20" on oct 7 and i'm hoping i get it in the time i was told (3-4weeks) but from what i've read here and on the apple website forum, i could be waiting longer. It hasn't even shipped yet.

[Andy_UK]

I switched and ordered my 20" iMac /BT/Wirless/1GB/250HDD on the 8th September and it shipped (after 3 "sorry but we will have to revise your shipping date" emails) on the 18th October.

Any idea how the tracking numbers work on the TNT website? The numbers given by Apple (I've tried them all) don't bring anything up when trying to track a parcel being sent to the UK from overseas.

I'll just have to wait............ (I've taken 2 weeks off work now though :) )

[iJoe]

Well, I'm going to go to my Apple reseller and play on the iMacs if I can't have mine!

I ordered September 27th. (20", BT...)

[agibb]

I switched and ordered my 20" iMac /BT/Wirless/1GB/250HDD on the 8th September and it shipped (after 3 "sorry but we will have to revise your shipping date" emails) on the 18th October.

Any idea how the tracking numbers work on the TNT website? The numbers given by Apple (I've tried them all) don't bring anything up when trying to track a parcel being sent to the UK from overseas.

I'll just have to wait............ (I've taken 2 weeks off work now though :) )

Hey another Andy waiting for his iMac in the UK. What are the chances...

I ordered my 17"/Bluetooth bits/160GB/stock on the 6th October. It reported OOB 3rd November, and it shipped on the 17th October. Now I'm not trying to rub salt in the wound by saying that, I'm just saying. I'm having problems with the order tracking too. The apple store tracking page doesn't show anything under "Activity" etc, and the TNT boys ask for a nine digit number, of which there are none in Apple's emails.

Make sure you are on TNT express, not any of the national sites. I think that'll be part of it. Also, I don't think they've taken any money from the bank yet. I haven't had any phone calls from the bank asking to authorise the payment, so I'm hoping this is an apple problem, not a banking one. (I do have the money in the account.)

I think I may give apple a ring and see if the call centre chaps can give me the proper TNT number.

Anybody else in the same boat? (crate?, aeroplane?)

Andy

[nursers]

Hi,

Still no shipping notice despite earlier promises.... Received an email today from Apple telling me that "all" iMacs are scheduled to ship by 23 October 2004. Not sure if that is from overseas or Sydney. They didn't tell me.

However, a friend of mine actually received his today. Yes delivered! He ordered stock 17 through a reseller. Still, first actual iMac I've heard of being delivered in Australia that wasn't a store demo version.

They must be here soon!

Here's hoping!! :)

[melchior]

I didn't get that email! but have been told the same information over the phone.

just posting this so i can gripe a little about it. apple says they won't allocate my mac to me until friday at the earliest. bah!

Hi,

Still no shipping notice despite earlier promises.... Received an email today from Apple telling me that "all" iMacs are scheduled to ship by 23 October 2004. Not sure if that is from overseas or Sydney. They didn't tell me.

However, a friend of mine actually received his today. Yes delivered! He ordered stock 17 through a reseller. Still, first actual iMac I've heard of being delivered in Australia that wasn't a store demo version.

They must be here soon!

[agibb]

I just spoke to the apple store on the phone. The lady said it would be most likely tuesday or wednesday next week, given the tracking information that they have access to. I'm hoping she wasn't just palming me off.

Another week! aargh!

[fly pusher]

Any idea how the tracking numbers work on the TNT website? The numbers given by Apple (I've tried them all) don't bring anything up when trying to track a parcel being sent to the UK from overseas.



I had similar problems getting the TNT sites to recognise anything. Looking back through some of the posts in this thread, its clear that a different company bulk ships (flies) the iMacs from China and hands them over to TNT here in Europe (Netherlands ??) for final delivery.

Only once they are in the TNT system do they start to track. But once there ARE in its probably just a matter of a day anyway.

However, I did find a link to this site:http://www.apecode.com/appletrack/

This seems to access the tracking info for the bulk shipping firm and worked for me. Apparently mine has been sitting in China for 4 days but is 'booked' on a flight tomorrow.

Fingers crossed... and good luck tracking.

[Andy C]

Hey another Andy waiting for his iMac in the UK. What are the chances...
Make that 3 of us. ;)

I ordered the 20" IMac/1GB/250G/SD/BT/APX on September 27th with an OOB of October 25th. So far no sign of anything shipping.

I spoke to one of the store staff yesterday and was told it definately wont ship before the 25th, will take 7-9 days to reach Ireland and then a further 5-7 days to reach me. I was told not to expect anything before mid November. :(

How come I can send packages to China in a couple of days, and yet it takes Apple over 2 weeks? Not to mention half of that time being just from Ireland to England. Do they come by boat or something?


Andy.

[chrisrb2002]

I thought that they where Air freighted to the nederlands and then overnighted to the uk via lorry then distributed(my nearest depo is reading)

dont know where Ireland comes into it (though they do assemble Powermacs there I hear)

But, Mine is sat in a crate in Shanghai (since 17th) waiting until tomorrow(21st) to be shipped..YAY!!!! shanghai is 8hours ahead, so we may see an update to our status by tomorrow night!






Make that 3 of us. ;)

I ordered the 20" IMac/1GB/250G/SD/BT/APX on September 27th with an OOB of October 25th. So far no sign of anything shipping.

I spoke to one of the store staff yesterday and was told it definately wont ship before the 25th, will take 7-9 days to reach Ireland and then a further 5-7 days to reach me. I was told not to expect anything before mid November. :(

How come I can send packages to China in a couple of days, and yet it takes Apple over 2 weeks? Not to mention half of that time being just from Ireland to England. Do they come by boat or something?


Andy.

[Deadhead]

Quote:
"19 okt 04 30 10 departed direct Apple Shanghai
17 okt 04 32 05 Flight Booked Kuehne & Nagel Shanghai
14 okt 04 00 05 Data received from supplier Apple Shanghai
14 okt 04 30 60 departed from product source Kuehne & Nagel Shanghai
14 okt 04 05 00 boxes scanned Kuehne & Nagel Shanghai
14 okt 04 30 64 Departed from source Apple Shanghai"

I think this means that it might have flown out of Shanghai on the 19th. But since its now early on the 21st in China that would have been a very slow flight if it hasn't reached somewhere in Europe [I've seen Luxembourg, The Netherlands, and Ireland mentioned in this thread] by now. Ho hum. Patience is a virtue...

[chrisrb2002]

Here's my tracking info
21 okt 04
32 05
Flight Booked
Apple Shanghai
*


18 okt 04
30 60
departed from product source
Kuehne & Nagel Shanghai
*


18 okt 04
05 00
boxes scanned
Kuehne & Nagel Shanghai
*


18 okt 04
30 64
Departed from source
Apple Shanghai
*


18 okt 04
00 05
Data received from supplier
Apple Shanghai

[Andy_UK]

Also, I don't think they've taken any money from the bank yet. I haven't had any phone calls from the bank asking to authorise the payment, so I'm hoping this is an apple problem, not a banking one. (I do have the money in the account.)

I think I may give apple a ring and see if the call centre chaps can give me the proper TNT number.

Anybody else in the same boat? (crate?, aeroplane?)



Hi to all the Andy's!

My money was taken out on the day after ordering, but it was via a debit card? Obviously the laws/policies regarding taking funds for payments where the item has not been dispatched are different when paying with, essentially, cash and not credit?

The link for Kuehne-Nagel's tracking (http://www.apecode.com/appletrack/) given above (sorry, I knew it was in this thread somewhere but am lazy) worked for me using the number starting with "80xxxxxxxx" and it's waiting to leave China tomorrow.

What's a few more days after waiting this long anyway.

Good luck with your waiting.

[iGary]

Picked up a 17" 1.8 right form the Apple Store last night for my work machine. the PC users in my office are drooling!

BUT

Needs.RAM.BAD.

1 gb of Crucial coming Fed Ex tomorrow

[fly pusher]

It looks as if a lot of us Europeans are booked on todays flight.

Could it be that they wait to collect enough stuff to fill a plane before dispatching a whole load at once ?

If so this would imply that the people whos computers just missed the last flight get to wait longest whilst those who were delivered yesterday have a chance of making it onto todays flight.

Regarding the destination country:

I only mentioned the Netherlands as the Apple store tracking page says that mine will be delivered by TNT (Netherlands) so it seemed possible to me that this is where they start the ground leg of their journey.

I could well be wrong though.....
:)

[veedubdrew]

Though y'all would like to know that my parents called from the frigid north (well, Portland) and their new 17" SuperDrive iMac arrived. I had asked them to call me so I could walk them through setup but by the time they called they were already playing around with it. They were astonished that the printer "just worked" and that Fast User Switching could be so...fast (stupid XP). My stepdad literally gasped at the cube effect! They couldn't believe that they could print AND surf the web at the same time (stupid XP).

And after they were through with their giddiness I asked with a bit of fear how loud the machine was. And their response: "Is it supposed to make noise? It's silent, is that normal?" Phew. I had been reading horror stories about loud iMacs and was freaking out in my head.

So I though some people on here might want to know that a 17" 1.8 BTO delivered today is silent. Perhaps Apple's nailed the problem.

-Drew

[Andy_UK]

And after they were through with their giddiness I asked with a bit of fear how loud the machine was. And their response: "Is it supposed to make noise? It's silent, is that normal?" Phew. I had been reading horror stories about loud iMacs and was freaking out in my head.

So I though some people on here might want to know that a 17" 1.8 BTO delivered today is silent. Perhaps Apple's nailed the problem.

-Drew

That's good news. It will make a change from my overclocked, overbloated XP machine that sounds like I've got a turbine in the house.

That machine is being expelled to the garage to mainly act as a server and store my DVD collection on and upload my house's secuirty camera's images to the web.

The iMac already has been treated to a new desk which the PC is not getting anywhere near!

Sad. Yes. But 99.9% of you will understand!

[macwiz]

Message from a local dealer in New Zealand
GOOD NEWS for downunder...!!!!!

"Today saw the arrival of our first lot of iMac G5 stock. They were the iMac
G5 1.8Ghz Superdrive model. After shipping all of our backorders, we have
some stock available for overnight delivery.."

[Arkitus]

Hello to everyone in the uk:

My shipment just got handed over to TNT. It seems that I am a couple of days ahead of you guys. Here it is:

20 okt 04 90 75 truck arrived at final destination Apple Shanghai
19 okt 04 30 10 departed direct KN Luxemburg
17 okt 04 32 05 Flight Booked Kuehne & Nagel Shanghai
14 okt 04 00 05 Data received from supplier Apple Shanghai
14 okt 04 30 60 departed from product source Kuehne & Nagel Shanghai
14 okt 04 05 00 boxes scanned Kuehne & Nagel Shanghai
14 okt 04 30 64 Departed from source Apple Shanghai

do you think i can get it by friday? do they work on saturdays?

Thanks

[JonboyDC]

Just a piece of info for folks who ordered later in September. My 20"/1.8/SD/BT/Wireless KB/512 BTO, ordered on 9/23, with a ship OOB 10/22, was shipped today, 10/21. So it looks as though they might be getting some of those 20" BTO units out the door.

[swissqueso]

Hello to everyone in the uk:

My shipment just got handed over to TNT. It seems that I am a couple of days ahead of you guys. Here it is:

20 okt 04 90 75 truck arrived at final destination Apple Shanghai
19 okt 04 30 10 departed direct KN Luxemburg
17 okt 04 32 05 Flight Booked Kuehne & Nagel Shanghai
14 okt 04 00 05 Data received from supplier Apple Shanghai
14 okt 04 30 60 departed from product source Kuehne & Nagel Shanghai
14 okt 04 05 00 boxes scanned Kuehne & Nagel Shanghai
14 okt 04 30 64 Departed from source Apple Shanghai

do you think i can get it by friday? do they work on saturdays?

Thanks

Here's my take on how Apple ships to customers based in Europe, based on prior orders and the several weeks I've spent waiting for my replacement iMac:

> Apple subcontracts assembly of several products (at least iPods and iMacs) to a company called Flextronics. Check out www.flextronics.com

> Once a production run of like configuration iMacs is ready, they are palletized and handed over to Kuene and Nagel. K+N is a bulk freight company and books space on ships/planes/trains for intercontinental transport. In this case K+N organizes available space on cargo flights between Shanghai and Luxembourg, presumably with Luxair. Check out http://www.luxair.lu/luxair/jsp/polopoly.jsp?d=151

> Cargo operators typically stop at a few locations en route to their final destination to maximize utilization of the aircraft. Luxair's flight from Shanghai stops in Bangkok and Azerbaijan en route to Luxembourg. As an example, the flight that left today (21-Oct) will actually arrive in LUX on Saturday (23-Oct).

> Once in LUX, it gets placed on a truck (status of "Departed Direct") and shipped to Flextronics Netherlands in Venray (status of "Truck arrived at Apple Shanghai"). This trip typically happens overnight but only on business days. Flextronics in this case is operating as an agent of Apple. There they presumably break up the pallet and label the boxes for distribution.

> TNT Express stops by Flextronics, picks up and scans all the boxes. The truck then goes to their Eindhoven depot to get the boxes en route to the various destinations throughout Europe. It's at this point that the delivery number contained within your shipping email from Apple begins to work on TNT's tracking page.

> Apple typically selects TNT's "Economy Express" option, which normally means 2 business days between Eindhoven and your doorstep.

> Overall this translates into around 7-9 workdays door-to-door, especially if it leaves Shanghai close to the weekend.

I can't believe I have dedicated so much time to follow this thing... I need to seek help. :eek:

[stickyjohn]

Just a piece of info for folks who ordered later in September. My 20"/1.8/SD/BT/Wireless KB/512 BTO, ordered on 9/23, with a ship OOB 10/22, was shipped today, 10/21. So it looks as though they might be getting some of those 20" BTO units out the door.

I'm still waiting for my 20"/1.8/250/512/non-BT ordered on 9/22, OOB 10/21, to ship. But it's still 10/21 I guess.. I'll gonna be checking my status every 30 minutes.

[Arkitus]

swissqueso thanks for the detailed information. It really does clear things up! :cool:

[andyblac]

i'm still waiting for my 20" BT + wireless KB & Mouse, my 3rd OOB date is tomorrow (22nd Oct) if they change the date again they gona give them a mouth full. it not the fact that i can't wait, it's that they keep changing the date. i wish they would give a date and stick to it. i ordered it on the 13 Sept, 6 weeks ago. and what gets my back up, even more, is people who ordered after me for the same spec computer have theirs already. :( :(

[wdlove]

Here's my take on how Apple ships to customers based in Europe, based on prior orders and the several weeks I've spent waiting for my replacement iMac:

I can't believe I have dedicated so much time to follow this thing... I need to seek help. :eek:

I think that you are doing just fine. Your a Mac fan and so the subject interests you. Your interest in the facts is appreciated.

[Andy_UK]

Just setup an Airport Extreme Base Station plugged into an Ethernet ADSL modem.

Is all Apple stuff so simple to use?

I had my XP machine and an ipaq talking to each other and accessing the net within literally ten minutes (I admit that 5 of those minutes involved screwing the modem and base station to a shelf!) plus iTunes is now streaming around the house with Airport Express, again just plug in and go, all secure too.

The future looks good. Why has it taken me so long to see the light?

[TheRat]

Does anyone here who ordered an iMac (preferably 20" special order) between 9/18 and 9/20 have an OOB ship date?

If so, what is it?

My iMac still hasn't come yet. I'm beginning to get quite pissed off.

[viggen9]

Has anyone been watching their Credit Cards online to see what happens before their iMac shipped?

My 1.6 17" 512MB APX was ordered on 9/24 with OOB shipping 10/26.

Last Sunday (10/17) I noticed a $1500 reduction in my available credit (though nothing posted as a transaction) which could only be explained as being the iMac payment being authorized but not processed. Then on Monday, my available credit increased by $1500 -- as if Apple removed the transaction. Then it stayed the same until today, when the available credit decreased by $1500 again (but still not posted).

So here it is 10/21 and the order is still "open".

Has anyone experienced this?

Thanks!
Matt (Seattle)

[stickyjohn]

I ordered a 20" BTO 9/22, using the Apple Credit offer - which effectively meant I signed up for a credit card. Initially the available credit went down, then in a few days, back to the full 4 grand. It's still at that limit today, and today was my OOB date. The order is still marked as "open", rather disappointingly.

What happens when the OOB date is passed? Do Apple email a "oops, here's a new OOB" the next day? or next week? or what?

I want my iMac! Don't make me snap and rush off to my local Apple Store and get a 1.8Ghz PowerMac, I'd rather have an iMac...

[kenaustus]

My 20" iMac arrived about 3 weeks ago so I haven't checked this thread for a while. Now 90 pages and over 2,200 posts. When it started there were posts that it "might" get to 10 pages!

All I can say is to relax. It's worth the wait - a total joy to use.

[viggen9]

What happens when the OOB date is passed? Do Apple email a "oops, here's a new OOB" the next day? or next week? or what?


An excellent question... It's frustrating that they carry stock in the apple stores while we continue to wait...

[nursers]

I didn't get that email! but have been told the same information over the phone.

just posting this so i can gripe a little about it. apple says they won't allocate my mac to me until friday at the earliest. bah!

Any news??

[sjl]

Any news??
Not on my end. I've given up haranguing the vendor; Apple will ship it when they ship it, and he'll call me when he wants my money. (He placed the order and told me to keep my credit card in my wallet -- he'd take the money from me closer to the time.) Might give him a call this time next week if there's still no sign.

[stickyjohn]

What happens when the OOB date is passed? Do Apple email a "oops, here's a new OOB" the next day? or next week? or what?


Darn. Now I know. They send you an email:

Due to an unexpected supply delay, we are unable to ship the following
item(s) by the date that you were originally quoted:
IMAC20/1.8G5/512/250G/SD/APX/FC/LL
will now ship on or before 10/27/2004

Another week... Must.. stay.. calm.. Using breathing exercises..

[Andy_UK]

Darn. Now I know. They send you an email:

Another week... Must.. stay.. calm.. Using breathing exercises..

Don't hold your breath.

My email said it was to be delivered on or before 22nd (today!) and, as a previous post helpfully pointed out, it's somewhere in the air/on the ground between China and the Moon, awaiting delivery to The Netherlands. I think that date given is the date that it will be forwarded on to the regional carrier?

Anyway, in a few months time, we'll all look back and laugh at this..........oh the fun we had.........

[Arkitus]

The f**ing a******s forgot to write my flat number. :mad:
now im getting mad

[Maaij]

Finally my Imac G5 order on 31 Aug is coming :) I hope the shipping will be faster :) I am from The Netherlands

[wdlove]

Darn. Now I know. They send you an email:

Due to an unexpected supply delay, we are unable to ship the following
item(s) by the date that you were originally quoted:
IMAC20/1.8G5/512/250G/SD/APX/FC/LL
will now ship on or before 10/27/2004

Another week... Must.. stay.. calm.. Using breathing exercises..

I'm sorry to hear about your delay again. It will all be forgotten when your iMac arrives. Sounds as though you have the proper technique for waiting down pat. :D

[andyblac]

just phoned Apple Store UK, as my 3rd OOB date is today,
ME : "can i have a order update please ?"

Apple: "yes, (long pause) have you been getting delay email sir"

ME : "yes, 3 now, today is the last On or before date"

Apple: "i can't see anything new happed with your order, (long pause) oh wait a minute, yes there is a job number attached now, it will be shipping within 24 hours, it will then take 3-5 working day to get to TNT then a further 5-7 working days to get to you"

ME: "great, so you are sure it will ship withing 24 hours ?"

Apple: "YES, definately, Sir"

ME: "Thanks for your help. good bye"

Apple: "good bye Sir"

I HUNG UP

I then check Apple Store UK Web page update it still says "OPEN"

does this sound strange to you ?

and i have had no emails since the last delay email last week

[Andy_UK]

It will say open until you (presumably) sign for it, then it will be complete.

Mine is in Europe somewhere now and the order is still "Open".

[andyblac]

It will say open until you (presumably) sign for it, then it will be complete.

Mine is in Europe somewhere now and the order is still "Open".

i thought it would change to "Shipped"

[JRichardson]

I'm glad that everyone who received their new iMac keeps posting here that it is worth the wait, because right now, this waiting is painful!

-Jeff
[Ordered BTO iMac G5 20" on Oct. 4; OOB: Nov. 3]

[fly pusher]

It will say open until you (presumably) sign for it, then it will be complete.

Mine is in Europe somewhere now and the order is still "Open".

Sorry to dissapoint, but if it still says OPEN then it hasnt shipped.

It will change to SHIPPED for a while before you actually get it.

I saw the status change on the Apple Store page about an hour before I got a 'confirmation of shipping' E-mail from Apple.

Since then it spent 5 days in China psyching itself up to make the flight and now seems to have landed in Luxenburg today.

Monday then all being well.

After ordering (and transfering the money) on the 31st August its about time. :mad:

Those who ordered in September can have some sympathy AFTER mine arrives... :)

[Maaij]

Hi

I checked the online status and it says "flight booked on 10-27" does this means my iMac will be shipped on 27 Oct? Hope it will be sooner :)

[Andy_UK]

Sorry to dissapoint, but if it still says OPEN then it hasnt shipped.

It will change to SHIPPED for a while before you actually get it.

Sorry I forgot it changed to Shipped from Open when Shipped.

Seems like mine is in the same batch as yours.

[pyrrhusmj]

Not sure if this item will actually leave or not, but received notice that my 17" BTO IMAC G5 1.8 with BT, Extra Ram, and AE placed on 10/16 shipped yesterday.

[Deadhead]

Ordered 23 Sept
Left factory 14 Oct
Left Shanghai 17 Oct
Arrived at local [Northampton] TNT distribution centre at 15:00 today - Friday.

But it won't get unloaded from the cage on the truck until Sunday night ready to go out to me Monday morning.

The depot is open now, and tomorrow. But I can't go and collect it until it is taken out of the cage and sorted.

Frustrating or what ...

[stickyjohn]

After posting that last whinge, I phoned my local Apple store in Seattle - and guess what, they had the 20" in stock. I decided that I could live without the BTO options (extra memory, 250Gb drive) and cancelled my online order. I rushed off to the store and now have a GORGEOUS 20" iMac on my desk. The Apple store also does the $99 Final Cut Express deal - it comes in the retail box obviously - so I'm very happy.

It took me a total of 12 minutes to open up the box, install an Airport Express card and 512Mb of memory from Crucial, and set it up to transfer apps and data from my PowerBook. And that included running down to the basement to find the philips screwdriver.

One trip to the pizza place later, and my new iMac was done and.. well it hung on the network set up. Whoops.. But once reset, it works fine. Crazy to see the exact same desktop (albeit with a larger screen) on the new iMac. The new iMac feels heavy and oozes quality. Very quiet too. Can't see any dodgey pixels. Speakers are nice (was the set-up music Moby, Air or Royskop? I've heard it before! Heck, it's in my iTunes library somewhere, I just know it - there needs to be an option to hum into iTunes and let it find what you meant).

It's currently download software updates (the network did become set up correctly afterall, the wizard just hung for some reason), and looks fabulous. I'm very chuffed. (Hint - if you have a non-Airport access point, you need to precede your hex key with a $ symbol).

So the moral of the story is that if you are still waiting for your iMac, it might be worth while phoning your local Apple Store! Oh, the online store didn't offer me $50 not to cancel...

One question: does the iSight come with a nice way of mounting on the new iMac? There is no way I'm using the self-adhesive disk on this beauty.

Edit: I think the set-up music is Eple by Roysksopp, from Melody AM...?

[stickyjohn]

Is it normal to have a battery indicator in the top right of the display next to the time, or did this get carried over when I copied settings from my PowerBook?

[Andy_UK]

After posting that last whinge, I phoned my local Apple store in Seattle - and guess what, they had the 20" in stock. I decided that I could live without the BTO options (extra memory, 250Gb drive) and cancelled my online order. I rushed off to the store and now have a GORGEOUS 20" iMac on my desk. The Apple store also does the $99 Final Cut Express deal - it comes in the retail box obviously - so I'm very happy.

It took me a total of 12 minutes to open up the box, install an Airport Express card and 512Mb of memory from Crucial, and set it up to transfer apps and data from my PowerBook. And that included running down to the basement to find the philips screwdriver.

One trip to the pizza place later, and my new iMac was done and.. well it hung on the network set up. Whoops.. But once reset, it works fine. Crazy to see the exact same desktop (albeit with a larger screen) on the new iMac. The new iMac feels heavy and oozes quality. Very quiet too. Can't see any dodgey pixels. Speakers are nice (was the set-up music Moby, Air or Royskop? I've heard it before! Heck, it's in my iTunes library somewhere, I just know it - there needs to be an option to hum into iTunes and let it find what you meant).

It's currently download software updates (the network did become set up correctly afterall, the wizard just hung for some reason), and looks fabulous. I'm very chuffed. (Hint - if you have a non-Airport access point, you need to precede your hex key with a $ symbol).

So the moral of the story is that if you are still waiting for your iMac, it might be worth while phoning your local Apple Store! Oh, the online store didn't offer me $50 not to cancel...

One question: does the iSight come with a nice way of mounting on the new iMac? There is no way I'm using the self-adhesive disk on this beauty.

Edit: I think the set-up music is Eple by Roysksopp, from Melody AM...?

I'm very happy for you.............................. :mad:

;)

[stickyjohn]

I'm very happy for you.............................. :mad:

;)

Sometimes there are advantages to living here in the US.. even if a can of Heinz Beanz cost me $1.70, and a Chunky KitKat was over $2!

Oh, I missed out the best part. After 'phoning the store and getting them to hold their last 20" until I drove the 30 minutes there, I cancelled the online order (my luck would have it go through and I'd end up with two). But when I got to the Apple store, and then waited 20 minutes to speak to someone (thanks for cutting in front of me, you tall bald git with a blue jacket) they denied that I had spoken to anyone and that they had put one on hold for me.

I think they then took one look at my face and decided that before I went Celtic Warrior King on their asses, they might reconsider that move.. heh heh.. They managed to find another one out the back.

The 20" iMac is most definitely is a fine computer. I was so excited to get it all set up, I didn't even stop to take pictures. And I was probably quite rude to the sales dude in the Apple Store, who seemed to be under the impression I was an undecided customer that he had to work in order to sell the system to. I was going "just give it to me now give it to me now" in my head, while he was asking me what sort of things I needed a computer to do. Shesh. And no, really, you don't have to ask me three times, I KNOW how to install an Airport card. I clearly look like some kind of moron, but I've a masters degree in electronics, ok? Just give me the damn computer. No, i don't need to pay $99 for your in-store Pro Service thing, because again, I can actually work a screwdriver enough to install RAM. Now hand me the computer and no-one will get hurt.. Thank you.


So yes, it doesn't help anyone else, it is worth the wait. Really.

[stickyjohn]

Is it normal to have a battery indicator in the top right of the display next to the time, or did this get carried over when I copied settings from my PowerBook?

Edit: Ah, hold down command and drag it away.. puff it's gone.

[andyblac]

Sorry I forgot it changed to Shipped from Open when Shipped.

Seems like mine is in the same batch as yours.

Andy_UK, is your OOB date the 22 oct, have you received any further emails since your last delay one.

just that my OOB date was yesterday (22 Oct), but have not had any emails since the last delay email on the 13 oct.