PDA

View Full Version : iPad keeps dropping WiFi connection




SchneiderMan
Apr 3, 2010, 08:15 PM
My iPad keeps on dropping my WiFi connection all the time, and when i want to reconnect it will not. My iPhone has no connection issues..

Whats going on? Anyone else?



celticpride678
Apr 3, 2010, 08:16 PM
Have you tried restarting your iPad?
Have you tried syncing it up to iTunes again?

SchneiderMan
Apr 3, 2010, 08:16 PM
Have you tried restarting your iPad?
Have you tried syncing it up to iTunes again?

Did sync it yes, but i did not restart it. I'll try it now thanks.

0101001
Apr 3, 2010, 08:23 PM
No problems with mine try a restart.:D

stankyfish
Apr 3, 2010, 08:48 PM
I had this problem a few times. It would drop the wifi connection, then try to reconnect and when it did it failed. Then it would attempt to rejoin and I had to reenter the wep key, after which it successfully connected.

I had to do this like three times, but haven't seen the problem since. I imagine after the first software update, this problem will magically go away. :D

SebZen
Apr 3, 2010, 08:58 PM
I don't have this issue, but I did notice that occasionally it would go from 3 bars to 1 bar for a few seconds and then back to 3 bars. Happens now and then but doesn't seem to cut the internet off

Eminemdrdre00
Apr 3, 2010, 09:00 PM
Same here! In fact I've noticed that the wifi connection on the iPad is very low. I have full bars on my iPhone & 1 bar on my iPad and they're right next to each other! I'm going to wait until the first software update before I go to an Apple Store.

Pheelyx
Apr 3, 2010, 09:06 PM
My iPhone has done the same thing ever since the 3.0 update. Always has one bar and two feet away from the router. Can't even use the internet sometimes when on a phone call. Hope my iPad doesn't do that. Haven't got to play with mine yet. I'm at work and it's at home.

SchneiderMan
Apr 3, 2010, 09:07 PM
Restarting my iPad has fixed the issue (:

4DThinker
Apr 3, 2010, 09:09 PM
If you have an older N-capable router, you might try NOT using the N radio if possible. My Dlink had a fishy implementation which would work unreliably over N, but great over G once I disabled N. A recent firmware update to my router fixed (improved) it though.

MissGadget
Apr 4, 2010, 08:05 PM
My WIFI Connection is dropping like crazy. Very frustrating. I tried retarting several times and it works bit then again stops. I am going to try reynch to iTunes. Anyone has other suggestions?

Viper2005
Apr 4, 2010, 08:13 PM
Remember the IPad is all metal and glass, and has no plastic window for the antenna like the Ipod touch nor the plastic back of the iphone, so its expected that the signal strength is going to much lower than those two devices...

BretSnyder
Apr 4, 2010, 08:14 PM
My iPad is unable to connect to my router when if have my SSID hidden. When I make it visible I am able to connect.

My iPhone and Touch are able to connect when it is hidden.

Reading postings on the Apple Discussion forums, this seems to be an issue with the new iPad.

(the antenna on the iPad is behind the plastic Apple logo on the back of the unit).

Peanut207
Apr 4, 2010, 08:24 PM
My WiFi connection has dropped 3 times already since I've had it. Plus it's requiring me to enter password all 3 times when I reconnect. Shouldn't it just connect when I select my wifi connection? Pretty frustrating. I know it's not the router because my iPhone has not had any issues. Hopefully I don't have a defected iPad and can be fixed with a software update.
On a side note, I'm loving the iPad other than the connection issues.

splashnader
Apr 4, 2010, 08:29 PM
For those that are having wifi problems you might want to try changing your wireless router security settinsgs to the most secure setting. That is what I did after having problems and since then I have not had any problems or interruptions.

mbell75
Apr 4, 2010, 08:35 PM
I kept getting booted off and it was saying my password was incorrect. I finally disable password protection and it now works fine.

Peanut207
Apr 4, 2010, 08:35 PM
For those that are having wifi problems you might want to try changing your wireless router security settinsgs to the most secure setting. That is what I did after having problems and since then I have not had any problems or interruptions.

I'll have to try that thanks...how do I go about that exactly?

alent1234
Apr 4, 2010, 08:37 PM
Make sure to update your router firmware as well. Most of them are buggy when released

splashnader
Apr 4, 2010, 08:44 PM
I'll have to try that thanks...how do I go about that exactly?

Just pull up your routers preferences and then find your security options. Depending on what kind of router you have you may be able to accesss your security settings on your routers homepage. At least that is the case for me. I have a sprint wireless broadband router and I just go to my routers homepage on the web. Either way you should be able to pull up your security setting either online or in the preferences section of your installed hardware. Once you have pulled up your security settings just select the most secured setting, usually it is the recommended setting by your provider.

Peanut207
Apr 4, 2010, 08:56 PM
I kept getting booted off and it was saying my password was incorrect. I finally disable password protection and it now works fine.

Mine is doing that constantly now..where do you go to disable password protection? Thanks

MissGadget
Apr 4, 2010, 08:58 PM
Coolio,Will try this...

wbaccus
Apr 4, 2010, 09:02 PM
I am having the same issue. I'm betting that the next iPad is built more like the iPhone with a plastic back.

Restarting did not help. Reception is nowhere near as good as with my Macbook Pro.

Mcglamerye
Apr 4, 2010, 09:17 PM
Wifi drops every 20-30 minutes and prompts for wep key again, becoming very annoying, I thought about a trip to the apple store to get a replacement. Not sure if I'm happy or sad to hear others having the same issue

theyommer
Apr 4, 2010, 09:41 PM
I'm having the same problem with the dropping. I have to turn off and on the wifi setting on the iPad in order to get the connection back. Very annoying. I've been on 2 other wifi's this weekend with no trouble but at home I'm dropping. At the same time I'm having no trouble with my computers' connection so it's not the network.

frank.deale
Apr 4, 2010, 09:48 PM
This was posted on the Apple forum:

http://support.apple.com/kb/TS3304

MissGadget
Apr 4, 2010, 10:36 PM
I reset my iPad and renetered the WiFi Account Information. Seems to have done the trick. No WiFi dropping now. Post reset none of my downloaded Apps launch - the App just flickers and goes back to icon state. I am deleting and re-downloading all my Apps again. Will get there, never say never...:rolleyes::rolleyes:

alex2792
Apr 4, 2010, 10:43 PM
I ran into this problem at my parent's house it seems to be a router issue cuz wifi is rock solid at my place. After checking the settings I realized that the router was assigning an invalid ip address once I put in a static ip the problem went away.

kevharris
Jun 28, 2010, 11:24 AM
I think I have solved the mystery - at least on my iPad. For the past several weeks my iPad kept losing the WiFi connection. I tried many of the suggestions made in these forums and other sites as well but to no avail.

Yesterday I got the crazy idea to turn on "Ask to Join Networks", which is off by default I believe. After turning this to ON, my WiFi connection has stayed connected now for 24 hours. It would usually lose the connection within 10-20 minutes.

So try that and see if it helps. Hope it does, because I sympathize this is a VERY annoying issue.

Kevin

Jelli-Bean
Sep 19, 2010, 10:54 PM
:)For those that are having wifi problems you might want to try changing your wireless router security settinsgs to the most secure setting. That is what I did after having problems and since then I have not had any problems or interruptions.

:) Thank you so much for this information. I was so frustrated having to constantly rebooting every few minutes to use the internet. I was going to return my Ipad (boo). However; this simple fix, that you suggested, has made all my Wifii drop issues disappear. Thanks again, JelliBean.

whm03
May 7, 2011, 12:30 PM
After using my iPAD in my house network for almost a year it began to drop the signal constantly in the past few days. My Apple TV was also doing the same. I checked my router settings and somehow the channel settings had become changed to scan for best channel instead of being set to broadcast on a single channel.

Once I reset the router to broadcast on one channel my iPAD has been rock solid, connecting instantly again and not dropping the signal.

cz9h3d
May 9, 2011, 08:24 AM
Here's the big Apple Support thread on this issue. My iPad2 worked flawlessly for the first few weeks - now it keeps dropping my home connection, and random resets seem to get it connected again - for a while.

Heres hoping whatever is going on gets fixed. I'm surprised there isn't more discussion of this on this site.

https://discussions.apple.com/thread/2780293?start=0&tstart=0

whooleytoo
May 9, 2011, 08:31 AM
I've the same problem, the Wifi goes perhaps 5-10 times per day. Very annoying. It can almost always be fixed by using the "Forget this network" option and re-joining the Wifi network, but that's only temporary.

It is an 802.11N router, so some people have suggested that may be the issue. Also, I noticed something odd about how the network settings work on the iPad when joining the network.

It's setup via DHCP, and when the iPad first joins the network, it actually auto-fills the DNS server settings with my ISP's DNS settings (not sure where it actually gets these from!). When I check later, the DNS is set to the IP address of my Wifi router; not sure how/when that happens.

whooleytoo
May 10, 2011, 07:44 AM
I just switched the iPad from DHCP to manual, and it's been perfect since; where before it would have dropped at least 5 times. I'll post back if the issue returns.

Flishman
May 18, 2011, 11:32 AM
My iPad keeps on dropping my WiFi connection all the time, and when i want to reconnect it will not. My iPhone has no connection issues..

Whats going on? Anyone else?

I have a similar problem, only way I can get to reconnect is to go into settings, click on the wifi and renew lease. No idea what this for, but it does reconnect!

I cannot believe that this is the real answer though

Stuartp77
Oct 2, 2011, 04:17 AM
Hi Stankyfish. I'm having the same problem with my iPad, which I bought only 3 weeks ago. Now it won't connect online. You say to reenter the wep key, but excuse my ignorance, will you please tell me what is the wep key and where do I find it a and where do I enter it?

Thanks and best regards,

Stuartp77


I had this problem a few times. It would drop the wifi connection, then try to reconnect and when it did it failed. Then it would attempt to rejoin and I had to reenter the wep key, after which it successfully connected.

I had to do this like three times, but haven't seen the problem since. I imagine after the first software update, this problem will magically go away. :D

mbrossar
Oct 4, 2011, 04:47 PM
I had the same issue and ultimately solved it with two changes to my network. I've sinced backed out the changes one at a time and confirmed that both changes were indeed necessary. I've been rock solid for a month now.

First, I am running AT&T's UVerse and am stuck using their 2-Wire 3800HGV B router as my DHCP server. I found that approximately once a week, DHCP would freak out, kicking my iPad off the network and not allowing it back on. Sometimes it would take a few reboots to get it to calm down. Since I need the 3800HGV to run my TV, I hung a NetGear wireless router off the 2-Wire router and created my home network on the NetGear. The 2-Wire router is now in its default configuration and provides signal only to the TV and the NetGear router.

Second, between using a consumer grade router and the challenges that iPad has with its antenna, the iPad would drop constantly. Initially, since I had a few wireless routers sitting around, I set them up as access points (turning off all of the router functionality) to cover the deadspots. Something about the multiple access points seemed to confuse the iPad making it drop off the network, so I added WiFi repeaters to cover the dead spots. Problem solved.

Sorry if this seems a bit complicated, but I hope it helps. Bottom line, if you're using UVerse, isolate their router outside your home network and don't over complicate your home network. :)

MiamiBourne
Oct 22, 2011, 10:05 AM
I only notice these wifi drops when I'm on Skype for like 20 or 30 minutes at a time. I just starting using FaceTime and my call dropped 3 times within 20 minutes. When Skype drops I see the wifi icon disappear and then reappear a few seconds later. With FaceTime I have not noticed the wifi icon since the app doesn't let you see the status bar.

Aside from that that's the only time i've noticed any drop in wifi. Not during anything else. I use Skype on my Mac and it never drops. So it seems like an issue between the iPad and my internet.

Anyone else have similar issues during just video calling?

Ashwood11
Oct 22, 2011, 10:14 AM
I only notice these wifi drops when I'm on Skype for like 20 or 30 minutes at a time. I just starting using FaceTime and my call dropped 3 times within 20 minutes. When Skype drops I see the wifi icon disappear and then reappear a few seconds later. With FaceTime I have not noticed the wifi icon since the app doesn't let you see the status bar.

Aside from that that's the only time i've noticed any drop in wifi. Not during anything else. I use Skype on my Mac and it never drops. So it seems like an issue between the iPad and my internet.

Anyone else have similar issues during just video calling?

It could be an issue with the Skype app.

orion23
Dec 30, 2011, 11:30 PM
After using my iPAD in my house network for almost a year it began to drop the signal constantly in the past few days. My Apple TV was also doing the same. I checked my router settings and somehow the channel settings had become changed to scan for best channel instead of being set to broadcast on a single channel.

Once I reset the router to broadcast on one channel my iPAD has been rock solid, connecting instantly again and not dropping the signal.

Same thing happened to me, the wi-fi connection on my iPad (1st gen running iOS 5.0.1) would drop constantly after moving into a new house. Then I set my Verizon FIOS router to channel 8 (or any other channel) and the connection's been solid ever since (already had the router's security protocol switched from WEP to WPA2). Definitely try turning off the Automatic channel setting on the router if you experience this problem :apple:

AlaskaMoose
Dec 31, 2011, 03:12 AM
I bought an iPad 2 for my wife, and noticed the Wi-Fi problems talked about in this thread, but only at home. What i did was to make the signal from the router stronger by elevating it from the desk. I moved the router to a bookshelf that's at least three feet higher than the computer desk where it had been. That's all I did to it, and now my wife can use her iPad anywhere around the house without dropping the Wi-Fi connection.
http://www.makeuseof.com/tag/8-tips-to-boost-the-signal-from-your-wireless-router/

EvilC5
Jan 4, 2012, 07:16 AM
Same thing happened to me, the wi-fi connection on my iPad (1st gen running iOS 5.0.1) would drop constantly after moving into a new house. Then I set my Verizon FIOS router to channel 8 (or any other channel) and the connection's been solid ever since (already had the router's security protocol switched from WEP to WPA2). Definitely try turning off the Automatic channel setting on the router if you experience this problem :apple:


this would make sense, mine has been dropping all the time and also the speed will drop down to nothing and then I will turn wifi off and back on to get it back up. i updated the firmware on my extreme and 2 expresses and have used the airport utility on my ipad to change some settings and i think I mighty have changed them all to automatic because I was having issues getting my expresses to join the network.

running some cat6 and gigE routers this weekend and hope to clean up some of my network issues by not using as many wifi devices as I had been using.

EvilC5
Jan 5, 2012, 06:38 AM
After using my iPAD in my house network for almost a year it began to drop the signal constantly in the past few days. My Apple TV was also doing the same. I checked my router settings and somehow the channel settings had become changed to scan for best channel instead of being set to broadcast on a single channel.

Once I reset the router to broadcast on one channel my iPAD has been rock solid, connecting instantly again and not dropping the signal.


I did this and didnt get dropped once last night.

EvilC5
Jan 12, 2012, 11:17 AM
I did this and didnt get dropped once last night.

follow up, after over a week, no drops anymore.

cxwilliams
Jan 13, 2012, 03:49 PM
I had the same problem from the first day I bought the ipad2 which was over 2 weeks ago. I contacted apple regarding this and they at first told me to try it on other wifi connections so I did and the problem still continued.. I called them back only to have a snooty man who be littled me to the point I had to speak to the supervisor who was also not helpful they kept blaming my router and to try there recommended settings which didn't work. This problem has been happening with my mothers iPad 2 as well which is just a month old, and also my friends iPad 2 which is just over 90 days old. So anyway after a pointless call to apple.. I took to the Internet found a possible fix on YouTube.

This video was addressing a fix for this issue.. It is a weird fix but so far it has worked for me..

Go to settings, brightness and wallpaper.. Turn brightness to max.. And my internet connection came back..

If this doesn't work try changing your routers security from WPA2 to WEP.. This has also been know to help.. However this does not help when your on the road connected to other wifi networks..

The guy at apple refused to believe it was a software issue and was very cocky, he even went into a debate with himself while I kept quiet not able to get a single work in until I said to him Can I speak!..

I hope this helps..

traveller1976
Jan 15, 2014, 02:22 PM
I saw this fix on another post and can attest that it works. I suffered from dropped connections and forgotten passwords, on both an Ipad1 and Ipad2, on both a Netgear and a TPlink router. Solution - Always use the Other option to manually enter network name, security type and password.