View Full Version : trouble loading and playing videos. PLEASE HELP!! its so frustrating

Apr 4, 2010, 03:15 PM
Hi there,

Whenever i load any videos or play any games on my macbook air, the game or the video runs really slow and jumps. The trackpad also jumps and the computer is just generally slower and not as smooth.

What is the problem and is there anything i can do to fix it.

Thanks a lot, Adam :)

Apr 4, 2010, 03:26 PM
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What are the specs if it's the oldest model you may need coolbook but if it has a 9400M graphics card it may be a hardware issue does it have an 64 or 80gb hard drive?

Apr 4, 2010, 03:42 PM
Hey, thanks for the help.

im sorry for being such an idiot here but im not to sure :( is there anyway you could tell me how to find out?

Thanks :D

Apr 4, 2010, 03:57 PM
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If you have a REV:A 64GB or 80GB Hard drive you will have graphic issues and need coolbook. REV:B and C are very alike. About this mac after you click the apple will also tell you if you have intel GMA or 9400M Graphics. If you are Rev:B or C give Apple a call if you still have Apple Care.

Apr 4, 2010, 04:22 PM

All i can find is that my macbook air has the 9400M graphics but i cannot find anything on REV: A, B or C

Apr 4, 2010, 04:24 PM
Model Name: MacBook Air
Model Identifier: MacBookAir2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.6 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBA21.0075.B03
SMC Version (system): 1.34f8
Serial Number (system): W88511WZ22E
Hardware UUID: 548012A2-4C4A-5C48-B320-5032EDB57B46
Sudden Motion Sensor:
State: Enabled

There are the specs

Apr 4, 2010, 04:27 PM
Also when i click on Serial-ATA i get these specs

Macintosh HD:
Capacity: 119.69 GB (119,690,149,888 bytes)
Available: 80.17 GB (80,168,050,688 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /

Hope you can help :)

Apr 6, 2010, 02:43 AM
did you try VLC player for video?


Apr 6, 2010, 03:56 AM
It depends on video resolution and format. For example mkv are quite sluggish even with powerful macs.

Install Perian (codec for quicktime and operating system itself) and Flip4Mac

You can also try with VLC.


Maybe you have hardware problem and you should call apple or go in a apple store and show the problem. Maybe you have faulty harddrive or gfx.