a guy at apple could not tell me- contacting customer service

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acidrock

macrumors 6502

Original poster

• Sep 15, 2004

• #1

How do you contact the customer service in iTunes music support? I can't figure out how to do it in the new version on the mac.

 

iMeowbot

macrumors G3

• Sep 15, 2004

• #2

Pick "Music Store Customer Service" from the Help menu. That sends you to http://www.apple.com/support/itunes/musicstore.html

 

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acidrock

macrumors 6502

Original poster

• Sep 15, 2004

• #3

iMeowbot said:

Pick "Music Store Customer Service" from the Help menu. That sends you to http://www.apple.com/support/itunes/musicstore.html

Click to expand...

hi yes, but I would like to email them about a purchased music issue, don't see how to do that there

 

iMeowbot

macrumors G3

• Sep 15, 2004

• #4

acidrock said:

hi yes, but I would like to email them about a purchased music issue, don't see how to do that there

Click to expand...

Under the Purchasing Information section, click "Get help with buying music." There is a contact form at the bottom of that page.

 

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acidrock

macrumors 6502

Original poster

• Sep 15, 2004

• #5

thank you, I think they changed the process of contact. best