Has anybody else had any trouble ordering from MacMall?
I put in an order online at MacMall for a MBP 15" 2.4 i5 last Thursday, called in Friday to find out that my credit card declined, checked my bank account and everything seemed fine so I resubmitted the order. Called again yesterday and was told that the transaction was blocked by my bank. Called my bank and they said everything should be fine, checked the credit card number and expiration date several times with MacMall, still the order would decline. This morning I had them do a conference call with my bank and my bank tells them that they haven't received any signs of a transaction or decline and that the issue was on MacMalls end. MacMall then tells me that they are going to resubmit the order again. A few hours later, after not hearing back from them, I called in to check on the order and there had been another decline. So, I canceled the order and ordered from Amazon with no problems at all. This was such a frustrating process with hours spent on the phone with MacMall customer support.
Is it just me or has anybody els had problems with ordering from MacMall.
I put in an order online at MacMall for a MBP 15" 2.4 i5 last Thursday, called in Friday to find out that my credit card declined, checked my bank account and everything seemed fine so I resubmitted the order. Called again yesterday and was told that the transaction was blocked by my bank. Called my bank and they said everything should be fine, checked the credit card number and expiration date several times with MacMall, still the order would decline. This morning I had them do a conference call with my bank and my bank tells them that they haven't received any signs of a transaction or decline and that the issue was on MacMalls end. MacMall then tells me that they are going to resubmit the order again. A few hours later, after not hearing back from them, I called in to check on the order and there had been another decline. So, I canceled the order and ordered from Amazon with no problems at all. This was such a frustrating process with hours spent on the phone with MacMall customer support.
Is it just me or has anybody els had problems with ordering from MacMall.
