View Full Version : Question on returning an iPad bought online at retail Apple Store in the US

May 7, 2010, 08:27 AM
Hi guys,
apologies if it has been answered previously, but I need a positive reply - I am coming to the US at the end of May and was planning to buy an iPad at an Apple retail store. However, given the strong demand and the fact that I am only staying for 5 days, I prefer ordering online and having it delivered to a friend instead, so as to be sure of having it with me when travelling back to my country. Question is, will I be able to exchange or return it without hassle at a brick and mortar Apple Store if I order it online through Apple.com, within 14 days of receiving it ? Might want to exchange it in case of dead pixels, or other screen defects, etc, that others are encountering...

many thanks!

May 7, 2010, 08:33 AM
Yes. Apple has the best customer service of any company in the whole world. Nothing can get much simpler when dealing with Apple.