Can't put video on iPod classic 5G

[Fugabutacus]

iTunes just says "this iPod can't play video." Any idea why this might be? My only idea is that it needs a software update, could this be it?

And if it is, will the update be the same software used on the 6Gs (with the split-screen display, etc?)

[Dino451]

iTunes just says "this iPod can't play video." Any idea why this might be? My only idea is that it needs a software update, could this be it?

And if it is, will the update be the same software used on the 6Gs (with the split-screen display, etc?)

Download the latest update in itunes and restore to factory settings. It will not update to the ipod classic firmware. It will only restore to the latest update for the ipod video.

[AL2TEACH]

here's a good link about that model's video shortcomings.
http://www.ilounge.com/index.php/reviews/entry/apple-computer-ipod-5g-with-video-30gb-60gb-ipod

with that said, my ipod, same as yours, plays a short vid just fine. does your vid play and is it listed in itunes? I converted my short vid to .mp4

[Fugabutacus]

Sorry for the late reply... The problem is still persisting though.

I haven't tried converting the videos or anything, but they were purchased from iTunes, so I assume they're in the right format.

iTunes just seems convinced that the iPod doesn't play video when it does...

[Fugabutacus]

I've even checked and the videos already on the iPod (that I put on years ago) are, as you'd expect, MPEG-4 video, and so are the videos that I'm trying to put on.

What could the problem be? :(