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00CC00
May 24, 2010, 07:49 AM
Hi,

I hope someone can help me fix this problem which I am tearing my hair out trying to fix.

When I select either the Music or Video option on the ITouch it will load then after few seconds it will crash back to the home screen. The internet, applications and photo screens all work fine.

I re synced it with itunes, also tried holding the home button and start button to switch off and then the same thing to switch it on and still have the same problem.

I havenít added any new music or videos for ages so I can't understand why this will all of sudden happen.

I have the 1st gen ITouch using 3.1.3 (7E18).

You help is very much appreciated.

:)



Consultant
May 24, 2010, 12:05 PM
Connect to iTunes
Hit sync
Hit "restore firmware"

00CC00
May 26, 2010, 02:46 AM
Hi,

By doing a restore via Itunes while having the itouch connected into you computer this fixed the problem. :)