I visited the Apple Store in Westfield White City yesterday (5th August 2010) to find out about and purchase an ipad. Once I had found an assistant to help me (the very excellent Dan), I was happy but my initial experience on entering the store was not a happy one. There were a number of people milling around but it was not overly crowded. Despite that, I was left for a while to stand aimlessly. After a few minutes a very bright and breezy female assistant approached me and helped with a technical query I had concerning my iphone. I then asked about ipads and she promised to find an assistant for me. She found Dan who was already serving a customer. Unfortunately he then disappeared. I waited....and waited....and waited and eventually had to make what I can only describe as a "public announcement" to all and sundry that I'd appreciate some help and that "I don't bite"
By this time I was pretty annoyed.
Eventually Dan helped me - he was really excellent and as a result I purchased a 32MB ipad which I am finding really great!