PDA

View Full Version : i just purchased a new mac pro yesterday...




spencer elliott
May 29, 2010, 08:48 AM
is there for sure a new one coming next month?

should i return this one today? i havent even plugged it in yet, but i have taken it out of the box.

i should have come here before going to get it... damn...

any advice?

i just wanted to add that im not too concerned with having the "latest" mac pro... but ive saved my money long enough and if there is a new one coming soon then i might as well wait just a little longer.

i can continue to use my G4 if need be



Mackilroy
May 29, 2010, 09:00 AM
No one outside of Apple knows. If your new machine is fast enough to suit you, why take it back?

mobilehaathi
May 29, 2010, 09:01 AM
I would have at least waited until after WWDC.

the editor
May 29, 2010, 09:05 AM
if i was you "return it" no doubt.

chances are big there is going to be a release or at least some official info on the Mac Pro (i guess) the Pro is way overdue so an update could be any day now.

plus you are going to get more bang for your buck, better graphics card, probably bigger HDD (1TB)...so why not return it?

spencer elliott
May 29, 2010, 09:06 AM
I would have at least waited until after WWDC.

i dont even know what that is

im not one for keeping up on such things

are you saying i should return it? will the upgrades be that great?

if i was you "return it" no doubt.

chances are big there is going to be a release or at least some official info on the Mac Pro (i guess) the Pro is way overdue so an update could be any day now.

plus you are going to get more bang for your buck, better graphics card, probably bigger HDD (1TB)...so why not return it?

thats what i was thinking

ok its going back today and ill wait a lil longer

thanks

cherry su
May 29, 2010, 09:10 AM
WWDC is Apple's annual developer conference. Supposedly this year people think that new Mac Pros will be released then. I'm no psychic, though.

the editor
May 29, 2010, 09:13 AM
thats what i was thinking

ok its going back today and ill wait a lil longer

thanks

good on ya!

If one would come out in say 3-4 weeks you would feel bad, not because the mac you bought today is a bad machine, don't get me wrong its still a beast...but you would feel bad because you could have gotten more/better for the same amount of money.

Ive been there:mad:

spencer elliott
May 29, 2010, 09:19 AM
WWDC is Apple's annual developer conference. Supposedly this year people think that new Mac Pros will be released then. I'm no psychic, though.

so when/if they announce this how long should it take before they are available?

do they announce it when they are ready to ship?

i cant wait much longer...:D

but you would feel bad because you could have gotten more/better for the same amount of money.

exactly

they are pricey enough to settle for less

thanks everybody

Murray M
May 29, 2010, 09:37 AM
NO: DON"T TAKE IT BACK TODAY.

1) You've got 15 days to return it (I think)
2) You're gonna have to pay a 15% restocking fee (I think)
3) Makes better sense to wait till WWDC and see what happens.
4) If you wanna pay the 15% to exchange then great, but they might announce nothing or announce something that is not a good deal for you (like the new one will ship in 2 months).
5) You're gonna feel terrible to pay the 15%, not have a MP to work on, and then [worst case] re-buy the same computer on June 7.

pooryou
May 29, 2010, 09:40 AM
i dont even know what that is

im not one for keeping up on such things

are you saying i should return it? will the upgrades be that great?

You are obviously not one to worry about such things, so don't worry about it. Your Mac Pro will work fine.

spencer elliott
May 29, 2010, 10:02 AM
NO: DON"T TAKE IT BACK TODAY.

1) You've got 15 days to return it (I think)
2) You're gonna have to pay a 15% restocking fee (I think)
3) Makes better sense to wait till WWDC and see what happens.
4) If you wanna pay the 15% to exchange then great, but they might announce nothing or announce something that is not a good deal for you (like the new one will ship in 2 months).
5) You're gonna feel terrible to pay the 15%, not have a MP to work on, and then [worst case] re-buy the same computer on June 7.

actually i didnt get it from apple

i got it from micro center here in St. Louis

ive already contacted them about a return... no restocking fee, but only 7 days to return it

im gonna wait and see what happens... if i have to buy the same computer again then so be it

You are obviously not one to worry about such things, so don't worry about it. Your Mac Pro will work fine.

oh i know it would work flawlessly, but i would feel stupid if in a few weeks i could get a better machine for the same price.

like i said ive waited for a mac pro for some time... a little more wont hurt

to me this makes more sense

2contagious
May 29, 2010, 10:20 AM
If you don't need it until mid-June and there's no restocking fee, I'd definitely take it back and give the possibility of having something better for the same price a chance :)

J&JPolangin
May 29, 2010, 11:39 AM
...return it, wait a little longer... what price did you get it from Micro center at?

If you return and a new one comes out they might discount the "old" models and you could get it cheaper than the new model if you don't need those features... good luck with your decision!

inaka
May 29, 2010, 11:40 AM
If you don't need it until mid-June and there's no restocking fee, I'd definitely take it back and give the possibility of having something better for the same price a chance :)
this.

If they announce a new line that isn't available ASAP, they still may slash prices on existing stock (like the one you just bought) making it kind of silly to buy right now as opposed to waiting about 10 days. I'd return it.

thehost250
May 29, 2010, 12:08 PM
I can understand keeping it for a few days just to see if the new ones will come out but the truth is no one knows. I had been waiting since around December for the new Mac Pros. I finally went out in January and got one that I have been using in a major way. I could still be stuck in the waiting mode that may be who knows when or I could be doing what I'm doing which is being very productive with a powerful machine. I am a power user who just doesn't spend too much time posting but I can tell you from first hand experience there are no regrets. If and when the new ones come out they are that much better then I will simply sell the one I have and get one. The reality for me is that it has paid for itself many times over so I'm not losing anything. A conference doesn't mean a new computer is coming. Check the threads here and you will a strong uniform sentiment that Apple is catering to the device market at the moment and not necessarily the Pro market.
At the end of the day the software you're using dictates the necessity of your computer. You can have the most powerful computer available right now but if your software doesn't utilize the power then it's not doing you much good. There are not many programs that make the best use of multi cores so if there were a 32 core computer available now there is still no software that can utilize it so you would never see the benefit.

the editor
May 29, 2010, 01:43 PM
I can understand keeping it for a few days just to see if the new ones will come out but the truth is no one knows. I had been waiting since around December for the new Mac Pros. I finally went out in January and got one that I have been using in a major way. I could still be stuck in the waiting mode that may be who knows when or I could be doing what I'm doing which is being very productive with a powerful machine. I am a power user who just doesn't spend too much time posting but I can tell you from first hand experience there are no regrets. If and when the new ones come out they are that much better then I will simply sell the one I have and get one. The reality for me is that it has paid for itself many times over so I'm not losing anything. A conference doesn't mean a new computer is coming. Check the threads here and you will a strong uniform sentiment that Apple is catering to the device market at the moment and not necessarily the Pro market.
At the end of the day the software you're using dictates the necessity of your computer. You can have the most powerful computer available right now but if your software doesn't utilize the power then it's not doing you much good. There are not many programs that make the best use of multi cores so if there were a 32 core computer available now there is still no software that can utilize it so you would never see the benefit.

fact remains that its a bit silly to buy the current Mac Pro at the moment, i think everybody agrees that the current system is a good system, but also everybody who is honest must agree that the current MacPro inst very good value for money because they are "at least" 1000$ overpriced.

it could come out tomorrow or it could come out in two months, nobody knows, but atleast wait until WWDC to buy a Mac Pro its only 9 days left. Iff you really really need it than by all means buy one, if you can wait...by all means wait, you'll get more for your hard earned money.

covrc
May 29, 2010, 06:18 PM
Hi All,

Having struggled with the i7 iMac for 2 months before giving up due to bad screens, I finally jumped in to the Mac Pro waters two weeks ago. I listened and read all the forums and such, but when all is said in done, I was buying the most computer I have ever had in my life with the most flexibility I could imagine. BUT, I did by refurbished to take the sting out of the POTENTIAL end of cycle for this version of this model. Getting a 2009 Mac Pro 2.6 Quad Core was a steal at $2149 and for the $2049 I paid, even a better deal. Just buy it now and don't sweat it. Fast is Fast, how much speed do you really need. I know the arguments for waiting and they have some merit, but in the end, you don't know what the price point is going to be, what the upgrades are, if any, and whatever you buy, it's replacement is already in the works.
Refurbished is at least $350 off of new, that is a lot of upgrade right there.;)

Good Luck with whatever you, there is no right or wrong. :apple:

ithinkitsnice
May 30, 2010, 10:56 AM
I ordered one in the middle of last week, and although I will be able to return it at no cost under UK distance selling regulations, I'm not sure I'll bother.

I'm coming from a 3 year old iMac and the difference is going to be night and day regardless. I have heard all the talk about a new MP, but I've been hearing it all year — it's sod's law that it will appear the week after I get mine.

I've already purchased all my drives and RAM 3rd party — I assume the drives will be fine but the RAM won't be compatible with the new MP. I'm sure I could sell it though.

Is it worth the hassle (return MP, sell RAM, stick with creaking iMac for however long, order new MP, order new RAM if it's even available 3rd party immediately) at this stage? I don't know.

If I knew for definite we were more than 2 months away from seeing these on our desktops, I'd be out and stick with the Nehalem.

chiefroastbeef
May 30, 2010, 11:58 AM
actually i didnt get it from apple

i got it from micro center here in St. Louis

ive already contacted them about a return... no restocking fee, but only 7 days to return it

im gonna wait and see what happens... if i have to buy the same computer again then so be it

At first when I read that you don't care about the latest and greatest, I'd too wanted to tell you to keep your current Mac Pro because of Apple's restocking fee, but now that I've read that you don't need to pay a restocking fee. I would return it and wait for the new MP. I bought my MP right before Christmas, I wish I had the patience to wait for the new MP! You are much closer to the release date than I am, return your MP and wait!

Soura2112
May 30, 2010, 04:38 PM
Yea don't return it yet, unless you need the $ in the next 14 days. Like everyone has said there should be a new one coming out soon, but no one knows when. So just wait till after the 7th if no news then choose.
I'm in the same boat A's you, I have an old 2005 G5 and want a new Mac pro bad, but I was waiting for the next one, and I was hoping for blu Ray but that was a while ago now. So I would wait out the 14 days to see what happens.

spencer elliott
May 30, 2010, 05:04 PM
*UPDATE*

so i took the PM back to Micro Center. as soon as i walked in with it the store manager recognized me from the night before. i told him what i was worried about and he understood completely. all of their mac guys came over and were talking about when the announcement might happen...

the store manager turns to me and says something along the lines of "why dont you take this one home and get used to it. you have 30 days to return it so i would advise you use that"...

then i asked him "well what if the announcement comes after my 30 days"? he then smiled and said "we dont wanna sell you a machine that you arent going to be happy with... when the announcement is made just bring it back and we will swap it out... even if its after the 30 days"

as i was walking out one of the sales guys was walking out with me and told me that this store manager would surely remember the situation and basically that he will indeed take care of me.

i was blown away. amazing customer service. i will continue to shop at Micro Center.

now i just wait for the announcement.

calderone
May 30, 2010, 05:09 PM
i was blown away. amazing customer service. i will continue to shop at Micro Center.

now i just wait for the announcement.

There hasn't been any customer service yet. Until they follow through with their promise, I wouldn't be trumpeting the customer service of Micro Center.

That said, I wouldn't believe them and I would return it.

spencer elliott
May 30, 2010, 05:16 PM
That said, I wouldn't believe them and I would return it.

dont trust anyone eh?

this guy wasnt lying. ive got all his info. i will also be emailing his boss regarding the situation. this way his boss will go to him to tell him what a good job he did by satisfying the customer. that will keep the situation fresh in his mind and will also not give him an "out" for not following through.

there is no doubt in my mind that if the new MPs are released within the next 3 months that they will take it back.

calderone
May 30, 2010, 05:28 PM
I don't trust someone who tells that they will break their policy for me.

You think his boss is going to praise him? Are you that naive?

Did you get it in writing?

carlosbutler
May 30, 2010, 05:40 PM
I don't trust someone who tells that they will break their policy for me.

You think his boss is going to praise him? Are you that naive?

Did you get it in writing?

Are you really that distrusting? Maybe you have had bad experience with retail outlets, or maybe the suing culture of N.America. Either way, people do look out for others, and certain statements in a policy are more guidelines rather than rules. I have worked in retail (in the UK that is) and the manager is able to make a promise, he is the one running the store - if the store does not benefit from it and loose money it's their job on the line.

calderone
May 30, 2010, 05:49 PM
Are you really that distrusting? Maybe you have had bad experience with retail outlets, or maybe the suing culture of N.America. Either way, people do look out for others, and certain statements in a policy are more guidelines rather than rules. I have worked in retail (in the UK that is) and the manager is able to make a promise, he is the one running the store - if the store does not benefit from it and loose money it's their job on the line.

But in this case, it doesn't even make sense. Letting someone use and then return merchandise sometime in the future? What if it is 6 months? A year? Would you allow someone to do that if you ran a business?

And the situation may be more complicated than that. What is the new Mac Pro's cost less for a comparable configuration? The OP will then want a refund, but that wasn't in the verbal agreement. The verbal agreement was for an exchange.

What if the new Mac Pro's cost more for a comparable configuration? The store will likely want more money and since they have the power in the situation they can demand it or simply make you keep the one you have.

The manager could have told him he would hand deliver it, set it up and make him dinner because at the time it required no action.

It isn't about distrust, it is about doing what makes sense and this doesn't make sense. If the OP did not get it in writing, you would have to a fool to believe this would play out the way it has been described. That isn't to say it won't happen. But what is it they say? If it sounds too good to be true...

JustinBW
May 30, 2010, 05:49 PM
i just wanted to add that im not too concerned with having the "latest" mac pro... but ive saved my money long enough and if there is a new one coming soon then i might as well wait just a little longer.

i can continue to use my G4 if need be

So you do care about having the 'latest' mac pro.

ithinkitsnice
May 30, 2010, 05:52 PM
Even if the manager has gone off-message with that offer and gets a kicking from his boss, it's massively unlikely his boss will make him renege on the deal with the customer. That would be a customer service travesty.

Like the poster above says, in my experience in retail the store manager can generally do whatever he likes as long as he makes his targets.

spencer elliott
May 30, 2010, 06:01 PM
I don't trust someone who tells that they will break their policy for me.

You think his boss is going to praise him? Are you that naive?

naive? hardly

im in the customer service industry as well and policies like this get broken ALL THE TIME. sometimes you have to go around rules to keep a customer more than satisfied. that is pretty basic customer service really. when it makes a customer this excited about their company then im sure his boss is going to be very happy.

trust me, Micro Center going to lose any money by taking this one back and getting me the new one. they will simply send it back to apple for a credit (for whatever reason). then apple will look it over and sell it at a discounted price.

this is the epitome of exceptional customer service... period

So you do care about having the 'latest' mac pro.

not at all, but i want the most for my money so if that means waiting just a little longer then that is what i will do, but now i dont have to.

its not like mine is 8 months old and now im upset...

so you were saying?

Even if the manager has gone off-message with that offer and gets a kicking from his boss, it's massively unlikely his boss will make him renege on the deal with the customer. That would be a customer service travesty.

Like the poster above says, in my experience in retail the store manager can generally do whatever he likes as long as he makes his targets.

exactly

textbook really

i see it all the time within the company i work for

calderone
May 30, 2010, 06:13 PM
exactly

textbook really

i see it all the time within the company i work for

Getting a written agreement is textbook too.

spencer elliott
May 30, 2010, 06:23 PM
Getting a written agreement is textbook too.

ive never had a customer ask me for anything in writing when doing something similar to this situation... and ive come up with all kinds of solutions for customers that break the rules.

having said that... getting it in writing would be great. i may call or email him this week to get something written up. i have no doubts that he will do it if i ask.

btw this MP is fantastic so if it takes longer than 2 months for the announcement then ill likely keep it.

jjahshik32
May 30, 2010, 06:26 PM
Return it and wait. If you waited this long, couple weeks to a few months wont kill ya.

I wouldnt completely trust that manager either, what if the new mac pros are released with an extremely good value (much faster performance, cores) for the same amount of money you spent right now along with better stock gpu as well and it gets released 45 days or 60 days?

But the real question is, you dont mind if a new mac pro is released outside of 30 days? What about 60 or 90 days? Its still going to be a much better mac pro than the current model that you bought while being the same price. Outside of the 30 days wont change anything, imo.

Then you would have to go back and try to persuade the manager to remember you. I trust what the back of the receipt saids about the return policy before anyone at the retail stores.

spencer elliott
May 30, 2010, 07:07 PM
Return it and wait. If you waited this long, couple weeks to a few months wont kill ya.

I wouldnt completely trust that manager either, what if the new mac pros are released with an extremely good value (much faster performance, cores) for the same amount of money you spent right now along with better stock gpu as well and it gets released 45 days or 60 days?

But the real question is, you dont mind if a new mac pro is released outside of 30 days? What about 60 or 90 days? Its still going to be a much better mac pro than the current model that you bought while being the same price. Outside of the 30 days wont change anything, imo.

Then you would have to go back and try to persuade the manager to remember you. I trust what the back of the receipt saids about the return policy before anyone at the retail stores.

I emailed his General Manager and CC'd him with the whole breakdown of how the conversation went. Got a response from him already thanking me for the kind words and said "he is looking forward to serving me when the announcement is made". im expecting an email from the GM as well.

this should jog their memory if they seem to forget about it.

the editor
May 30, 2010, 09:01 PM
So you do care about having the 'latest' mac pro.

People should just stop thinking that when someone waits or prefers the "latest" machine it simply has to do with getting the "latest Mac Pro" machine and nothing more...nope it has to do with getting a "better" machine and the latest or at least newer "technology" for your money.

@spencer elliot

I do have to agree that you could run into some trouble, best thing is to always be safe and for what its worth, i wouldn't trust the store manager neither, in the end its all business and you never know how its going to play out, seems a bit to good to be true, in most cases when something is too good to be true, it probably is.

spencer elliott
May 30, 2010, 11:10 PM
@spencer elliot

I do have to agree that you could run into some trouble, best thing is to always be safe and for what its worth, i wouldn't trust the store manager neither, in the end its all business and you never know how its going to play out, seems a bit to good to be true, in most cases when something is too good to be true, it probably is.

yeah there is a chance that he is blowin smoke.

i think if it happens within the next 2 months they will do it, maybe even 3, but any longer and i could be up a creek.

he seemed genuine though.

ill be sure to update this after "it" happens... this could all be for nothing if there is no announcement.

thanks everybody

Tronic
May 30, 2010, 11:46 PM
If its not in writing, I wouldn't trust what anyone says and if its too good to be true then even writing won't save you.

What if this person gets fired? Transfers? Dies? What if LP comes in and completely overhauls the store and puts an end to this breakage of policies? What if the GM tells the manager that if he does this he will loose his bonus?

If you know the guy personally, then ya I think your fine but if you just met the guy once then I'd definitely be cautious with your money.

Tronic
May 30, 2010, 11:48 PM
yeah there is a chance that he is blowin smoke.

i think if it happens within the next 2 months they will do it, maybe even 3, but any longer and i could be up a creek.

he seemed genuine though.

ill be sure to update this after "it" happens... this could all be for nothing if there is no announcement.

thanks everybody

If there is an update announced at WWDC, I think you will be fine, but after that it would make no sense for them to keep this offer open indefinitely.

ag55
May 31, 2010, 06:33 AM
even if you were totally satisfied with the one you bought, its common sense to return it. why? because wwdc is like a week away, there is probably going to be a new mac pro coming and it will be better value if not adding new features.

i get that people always do the waiting game, and it is best to just get one when you need it, but we are so close to wwdc, your not losing any money when returning it, so its just common sense to see what is announced.

im doing the same ;)

Cindori
May 31, 2010, 06:58 AM
it's kinda stupid to say "if you need it now, keep it"

never keep it. let's say you want the latest, if you get that then your machine will keep resale value for MUCH longer.
lets say you are satisfied with the current machine. then you will be able to get that spec MUCH cheaper refurbished because then it is officially "one generation old"

so if you need 2010 mac pro or not, either way you lose money by buying the current model

greenmeanie
May 31, 2010, 07:49 AM
I would have waited.
There is no doubt a new one has to come soon.

spencer elliott
May 31, 2010, 03:23 PM
either way ill be getting the new one

ithinkitsnice
Jun 2, 2010, 07:28 AM
I just spoke to Apple Customer Services (UK) and they confirmed that I can return the Mac Pro for free within 14 days of receipt even if it has been used. They were very clear about this and the only thing that would preclude it would be 'wilful damage' to the unit. They also confirmed there was no need to clean the hard drive, although I'd probably want to for security.

As far as I know this policy only applies to online and telephone orders (not in-store) in the UK as it it partly due to our distance selling regulations.

So my MP arrives today or tomorrow and I'm just going to get cracking on it and wait and see if anything comes of the WWDC next week.

Murray M
Jun 2, 2010, 08:54 AM
Spencer:
You've obviously won some friends at the store, however, I have to agree with the majority of the forum members: you should consider protecting your interests more than trusting that other people will put your interests above their own. This is unfortunately the dark side of capitalism.

After all, Micro Center didn't go out of their way to tell you that an update was expected, did they? Of course their manager wants you to get used to the thing you've already bought: he knows he has a stack of them to get rid of before the update is announced. This is biz 101.

You've already gotten in trouble by not doing your homework before purchasing. I think you're getting excellent advise to be cautious about accepting a manager's word over a store policy. What if the manager gets fired before he can help you?

I would reconsider your strategy.

Forum members:
Anyone have popcorn?

iMacprobook
Jun 2, 2010, 08:58 AM
Maybe something will happen, the UK refurb store is as full as ive seen it in ages for Macpro's. 4 added today, theres only been 1 there for 4K gbp for some time...

pilot1226
Jun 2, 2010, 09:20 AM
Have to agree with many of the posters above. I worked in an internet telephony service as advanced technical support specializing in issues that couldn't be solved on the telephone with the regular support staff (if you've ever been on the line with tech support and they said they had to create a "ticket", I was the person that the tickets went to, and on occasion did individual callbacks to people.)

That being said, I know first-hand from reading comments on the accounts and hearing agents in the call center lots of empty promises, from the common "Well, I can't place credit on your account because the issue hasn't been solved yet" to the borderline legal "I will extend your money-back guarantee period to 45 days from the original 30".

You want to tread very carefully on this aspect. The good news is, WWDC is between June 6th and 7th of this year, making it possible for you to do a legit return for a new model. However, if it doesn't happen in June, you're looking at some potential problems in returns later.

ithinkitsnice
Jun 2, 2010, 09:40 AM
Have to agree with many of the posters above. I worked in an internet telephony service as advanced technical support specializing in issues that couldn't be solved on the telephone with the regular support staff (if you've ever been on the line with tech support and they said they had to create a "ticket", I was the person that the tickets went to, and on occasion did individual callbacks to people.)

That being said, I know first-hand from reading comments on the accounts and hearing agents in the call center lots of empty promises, from the common "Well, I can't place credit on your account because the issue hasn't been solved yet" to the borderline legal "I will extend your money-back guarantee period to 45 days from the original 30".

You want to tread very carefully on this aspect. The good news is, WWDC is between June 6th and 7th of this year, making it possible for you to do a legit return for a new model. However, if it doesn't happen in June, you're looking at some potential problems in returns later.

I don't see what most of this has to do with anything — are you referring to me?

xgman
Jun 2, 2010, 10:04 AM
A lot of you guys are putting to much weight of WWDC. I'm really doubting that it will even get a mention during WWDC at this point. Still might be a June release, but I have a bad feeling about this at WWDC. I hope I'm wrong.

mism
Jun 2, 2010, 11:06 AM
Maybe something will happen, the UK refurb store is as full as ive seen it in ages for Macpro's. 4 added today, theres only been 1 there for 4K gbp for some time...

I noticed that and I too want to see it as a sign. I'm sure its just coincidence, does seem odd though, nothing much for weeks and then boom. I'd have the 2.26 8 core if it wasn't for WWDC being so close.

iMacprobook
Jun 2, 2010, 11:11 AM
I agree it may be pure coincidence, though am doing the maths on the 2.93 quad, and sourcing ram and drive myself. Incidentally, do you know whether you can bump the spec of refurb store items?

mism
Jun 2, 2010, 11:37 AM
I agree it may be pure coincidence, though am doing the maths on the 2.93 quad, and sourcing ram and drive myself. Incidentally, do you know whether you can bump the spec of refurb store items?

I don't think you can, I'm not overly familiar with refurbs though.
From everything I've read you're better off buying RAM and drives from elsewhere anyway.

Plutonius
Jun 2, 2010, 11:56 AM
is there for sure a new one coming next month?

should i return this one today? i havent even plugged it in yet, but i have taken it out of the box.

i should have come here before going to get it... damn...

any advice?

i just wanted to add that im not too concerned with having the "latest" mac pro... but ive saved my money long enough and if there is a new one coming soon then i might as well wait just a little longer.

i can continue to use my G4 if need be

What model / speed , etc on your current MacPro ? The Mac Pro line is long overdue for an upgrade but nobody knows when they will be out. Based on recent trends though, the upgrade will be faster but also will be more expensive. If you are happy with the MacPro you just bought, keep it.

Plutonius
Jun 2, 2010, 12:01 PM
even if you were totally satisfied with the one you bought, its common sense to return it. why? because wwdc is like a week away, there is probably going to be a new mac pro coming and it will be better value if not adding new features.

i get that people always do the waiting game, and it is best to just get one when you need it, but we are so close to wwdc, your not losing any money when returning it, so its just common sense to see what is announced.

im doing the same ;)

I doubt you will see any Mac announcements at WWDC. Based on it's description, it will be 100% iPhone related :).

spencer elliott
Jun 3, 2010, 10:52 AM
Spencer:
You've obviously won some friends at the store, however, I have to agree with the majority of the forum members: you should consider protecting your interests more than trusting that other people will put your interests above their own. This is unfortunately the dark side of capitalism.

After all, Micro Center didn't go out of their way to tell you that an update was expected, did they? Of course their manager wants you to get used to the thing you've already bought: he knows he has a stack of them to get rid of before the update is announced. This is biz 101.

You've already gotten in trouble by not doing your homework before purchasing. I think you're getting excellent advise to be cautious about accepting a manager's word over a store policy. What if the manager gets fired before he can help you?

I would reconsider your strategy.

Forum members:
Anyone have popcorn?

maybe i am trusting this store manager too much in this situation. i just know that if it were myself or any of my co workers who made a promise like this that it would be kept no questions. i got the same vibe from this guy at micro center, but of course he could change his tune when it actually comes time to follow through.

im thinking that if the announcement doesn't come within the 30 days of my purchase that im just going to return it and wait. ive at least got that to fall back on.

cmon apple!

spencer elliott
Jun 3, 2010, 10:55 AM
What model / speed , etc on your current MacPro ? The Mac Pro line is long overdue for an upgrade but nobody knows when they will be out. Based on recent trends though, the upgrade will be faster but also will be more expensive. If you are happy with the MacPro you just bought, keep it.

keeping it and just upgrading it is also an option im considering... that is if the new stuff isnt coming soon.

specs:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 3 GB

Vylen
Jun 3, 2010, 11:16 AM
You could always be cheeky and try get a contractual agreement from the guys at the store :P Just a couple lines explaining the deal and signatures.

Verbal agreements are always so fragile.

spencer elliott
Jun 3, 2010, 11:24 AM
You could always be cheeky and try get a contractual agreement from the guys at the store :P Just a couple lines explaining the deal and signatures.

Verbal agreements are always so fragile.

yeah i know i could

i did however email his GM with the whole deal laid out in text. i copied the store manager as well. basically praising the store for the level of service they seem to offer. that way i can bring that in if they forget about it, but im thinking im just going to use the 30 days... if nothing happens then its going back and im waiting it out with everybody else.

thanks everybody! this place has been very helpful

J&JPolangin
Jun 4, 2010, 09:31 PM
yeah i know i could

i did however email his GM with the whole deal laid out in text. i copied the store manager as well. basically praising the store for the level of service they seem to offer. that way i can bring that in if they forget about it, but im thinking im just going to use the 30 days... if nothing happens then its going back and im waiting it out with everybody else.

thanks everybody! this place has been very helpful

...did either the GM or the store manager reply back to you in any way yet?

If not, the store manager probably got an arse chewing about making a promise he couldn't keep... good luck with it either way.

spencer elliott
Jun 6, 2010, 06:03 PM
...did either the GM or the store manager reply back to you in any way yet?

i got a response from the store manager

saying thank you for the kind words

hopefully tomorrow will shed some light on my decision

Techhie
Jun 6, 2010, 09:09 PM
keeping it and just upgrading it is also an option im considering... that is if the new stuff isnt coming soon.


It is only a matter of hours until you find out. :cool:

Aldaris
Jun 6, 2010, 09:17 PM
Watch it be a silent update Tuesday ;)

Techhie
Jun 6, 2010, 09:22 PM
Watch it be a silent update Tuesday ;)

If it is, this 4k might not be going to the boys in Cupertino :rolleyes:

spencer elliott
Jun 7, 2010, 12:20 PM
It is only a matter of hours until you find out. :cool:

still waiting to hear i suppose

is there an an "official announcement" thread anywhere?

Icaras
Jun 7, 2010, 12:26 PM
still waiting to hear i suppose

is there an an "official announcement" thread anywhere?

Not until the keynote is over, or until tomorrow morning.

In any case your free to actually keep up with the show live on the front page of Mac Rumors, or another tech site like

http://www.engadget.com/2010/06/07/steve-jobs-live-from-wwdc-2010/?sort=newest&refresh=60

spencer elliott
Jun 9, 2010, 01:38 PM
i believe i have made a decision

i think ill be returning the MacPro and getting a 15" MBP i7 (i was planning on getting an MBP later this year anyway). so this way i can use the MBP to tide me over until there is an update... if ever...

wonderspark
Jun 9, 2010, 04:00 PM
i believe i have made a decision

i think ill be returning the MacPro and getting a 15" MBP i7 (i was planning on getting an MBP later this year anyway). so this way i can use the MBP to tide me over until there is an update... if ever...

Sounds wise to me, especially if you need / planned to buy both a laptop and desktop anyway. You've surfed the new product shorebreak well, dude! Cowabunga!

spencer elliott
Jun 9, 2010, 10:46 PM
Sounds wise to me, especially if you need / planned to buy both a laptop and desktop anyway. You've surfed the new product shorebreak well, dude! Cowabunga!

yeah... i should have done my research before any purchase, but ive been pretty preoccupied lately. normally im on top of such business.

im sure the MBP will serve me very well while waiting.

spencer elliott
Jun 11, 2010, 05:20 PM
*FINAL CONCLUSION*

so i decided to go with the MBP and wait it out for the MP update.

and i gotta say the Micro Center team took care of me indeed. they allowed me to return the MP and waived the "open box" fee. then they sold me the i7MBP for $1999.00 due to an educational discount. so basically they held true to their word and did exactly as they said they would. amazing customer service. and because of that i will be returning to Micro Center when the new MPs are released.

case closed!

ledzeppelin
Jun 11, 2010, 07:42 PM
*FINAL CONCLUSION*

so i decided to go with the MBP and wait it out for the MP update.

and i gotta say the Micro Center team took care of me indeed. they allowed me to return the MP and waived the "open box" fee. then they sold me the i7MBP for $1999.00 due to an educational discount. so basically they held true to their word and did exactly as they said they would. amazing customer service. and because of that i will be returning to Micro Center when the new MPs are released.

case closed!

Well, I was going to IKEA in Cincinnati, Ohio and there is a Micro Center nearby so I called and they do NOT do an educational discount at the store.
Which store did you use?
I am trying to decide between the 13 or 15 MBP!

led

spencer elliott
Jun 12, 2010, 09:50 AM
Well, I was going to IKEA in Cincinnati, Ohio and there is a Micro Center nearby so I called and they do NOT do an educational discount at the store.
Which store did you use?
I am trying to decide between the 13 or 15 MBP!

led

basically Micro Center will "price match". so all I did was go to the apple educational store. after finding my wifes school (teacher) on the site, it then updates the prices. from there you just do a screen print of whichever mac your looking at and bring it to Micro Center. they SHOULD price match it... well at least they did here.

tell them you want them to price match the apple educational store. price matching is one of their selling points. they will do it.

good luck